TOUR GUIDE RESPONSE: Thank you for the 5 star rating. Looking forward to giving tours to you or to your friends if they are coming to Kochi or any where in south India. Kindly recommend ToursByLocals and my tours.
Ian CairnsUnited States
Joyce gave us an amazing tour of Cochin. In addition to the regular stops on the itinerary (including the Tuk Tuk ride), Joyce took us to see a building being demolished by explosives. He arranged a great viewing point, a tour of his local neighborhood and an impromptu ferry ride across the river. All the time, Joyce was very attentive to our needs. Recommended!
TOUR GUIDE RESPONSE: Thank you Mr. Ian Cairns, I must thank you for showing the interest in other things apart from what you have included in the itinerary. I could show you my real Kochi thanks to your cooperation, willingness and positive gesture to my suggestions. I greatly enjoyed your company sa well..
Pamela ReuterUnited States
Joyce was a terrific guide and brought us to the local areas during the holidays. He explained the festival we saw all set up, and showed us the tourist areas as well. He shared his life with us, about schools, children and family. We enjoyed our tour very much. The only thing that surprised us, was that he was both driver and guide. It was not a problem. I highly recommend.
TOUR GUIDE RESPONSE: Thank you very much. I have enjoyed your company as well. i am proud of my family especially my children. I felt you too close for a guest for me, the reason why shared my life with you. A guide acting as driver at the same time is rare in India. By doing this I can be at ease to suggest all sorts of places and attractions to my travelers with out looking for the fancies of a third person as guide. I am happy that you enjoyed my services as guide and your driver.
Ian MartinUnited Kingdom
What a great day- Joyce providing a real professional guide as well . His knowledge well exceptional - very friendly and personable The backwaters are circa 1.1/2 hours from the port but does allow you to see and experience local life on the way , especially the traffic. The houseboat was amazing, very clean and the 3 crew were so friendly and charming. Lunch was provided on board the house boat and was delicious. I would highly recommend this trip. - very tranquil and provides great insight to local
TOUR GUIDE RESPONSE: Thank you. It is indeed great of you to write the comment so soon. While I appreciate that, I rededicate myself to my future customers and ToursByLocals most responsible services in this area.
Joyce led our group of 8 on a very nice tour of Cochin. He was a very punctual and professional guide. He is knowledgeable and a great ambassador for his city and country.
TOUR GUIDE RESPONSE: Thank you. I am grateful to Ms. Sandra Beath and group to give me opportunity to show my city. Thank you ToursByLocals for giving me assignments more and more.
Sharan S.United States
TOUR GUIDE RESPONSE: Thank you...... for 5 star rating.
Mary Ann BelladonnaUnited States
TOUR GUIDE RESPONSE: Dear Mrs. Marry Ann Belladona Thank you for your five star rating.
Patrick HarrisonSeattle, WA, United States
TOUR GUIDE RESPONSE: Thank you for your five star rating. I am and will ever be commited to my travelers and Toursbylocals for all five star ratings. I will keep up to the expectations of all.
Oliver Dewey CharlesMexico
Overall Bellow average experience. Most of the time was spent sitting in a car, driving not very good. Got to the airport close to missing my flight. I didn't expect the trip to have such a long 'car-time'. I was counting on the experience of the guide to put together a trip to make best use of my last day in India. My mistake: trusting the guide.
TOUR GUIDE RESPONSE: Thank you for your feedback, I am sorry that you had so much time in the car. I am working on improving my tour details so this information is clearer.
Nadia GokcemenUnited Kingdom
Joyce was a superb tour guide. He kindly catered to our timings and was extremely knowledgeable and an all round super nice guy. We started our trip in India in Cochin and Joyce equipped us with all the basic historic and cultural knowledge for our trip - would highly recommend!
TOUR GUIDE RESPONSE: Thank you Ms. Nadia Gokcemen. Very kind and inspirational words. Thank you very much. I will always try to be worthy of all expectations of my guests and Toursbylocals
Joyce was an incredible source of knowledge about Cochin and we enjoyed our day with him. I would highly recommend Joyce and we wouldn't hesitate to use him again.
TOUR GUIDE RESPONSE: It is heartening to note that my guests are enjoying everybit of their tour with me. It will be my earnest endeaver to attract the entire satosfaction of every one of them Thank you
John GrossmanUnited Kingdom
Joyce was an excellent guide. Knowledgeable and informative with a great sense of humour. We thoroughly enjoyed our day with him. Highly recommended.
TOUR GUIDE RESPONSE: Thank you Mr. John Grossman for choosing Cochin, India for the shore excursion and Toursbylocals to do that for you. I pledge to repeat this kind of service to all my future clients.
Anne GreeneUnited States
We spent a great day in Cochin with Joyce. He had a great itinerary planned. And was patient to anything else we wanted to do Met the chef from a boutique hotel in the morning and he suggested lunch options which he then purchased at the fish Mkt. And had lunch ready in the afternoon. The entire day was a great experience I highly recommend Joyce
TOUR GUIDE RESPONSE: Guides accredited by Toursbylocals and worked for it a few years will act spondaniously to achieve 5 Star rating. That is what happens in my case also. I pleadge to keep this quality throughout. Thank you Mrs.Anne Greene to give me the operating to show my country.
Joyce was an excellent guide. He took me to places not frequented by tourists as I asked him to. On the way to the houseboats in Alleppey he showed me a fishing village where people had come to buy the fish just brought in. He also hired a houseboat just for us with a wonderful meal prepared on the boat. There are lots of tourists on the canals in houseboats, of course, but he explained a lot about the area, being very frank. We stopped at Fort Kochi on the way back to Kochi to see the Chinese nets
TOUR GUIDE RESPONSE: Thank you...when one choose Toursbylocals for a tour we know the trust put on us by travelers. I personally take responsibility to meet all preferences of my travelers.
Haynie KentNew Zealand
Fantastic way to spend the day from Cochin - high quality houseboat with excellent lunch and friendly staff. We found the driving in Kerala a little disconcerting but overall an excellent experience.
TOUR GUIDE RESPONSE: Yes, the roads here are now congested because of construction of Metros connecting towns. we are all waiting. All work will be over in six or seven months. Thank you for bearing with us.
Wolfgang PordzikPotomac, MD, United States
Great experience. Joyce (and team) did a terrific job. Highly recommended.
TOUR GUIDE RESPONSE: Heartening to read reviews of my guests. These reviews inspires me more. I promise to offer same 5 star experience to all my prospective travelers.
Clive HawesUnited Kingdom
Joyce recommended great hotels for our tour of Kerala/Mudarai. We started with a guided tour of Cochin. On the second day Joyce took us to a fishing village which was quite magical before joining our boat at Alleppey. Distances between locations and poor road signs resulted in around 6 hours travel each day (sometimes missing lunch due to a lack of suitable places to eat). We averaged 2 hours of daylight per location after the first 2 days and we had not realised there would be so much travel time.
TOUR GUIDE RESPONSE: The hotels I have suggested was at the familiar route. The hotels chosen by the guest was at locations far away which I was not frequented. This resulted in deviating me from concentrating in my job of giving information to finding the way to the chosen hotels and long drives. Coupled with this the usual road from Munnar Thekkady is closed for maintenance and hence to we had to take bad roads. When at one place thus had to take long drives and delayed arrivals programs delayed on the following days.
John DiddamsUnited States
Joyce was an excellent guide. He planned a private houseboat tour for us on the Backwaters of Alappuzha that included a wonderful south India lunch including several curries, fish and chicken as typical in the region. We wanted a chance to buy spices on the way back to the ship and he took extra time to take us to the spice market his wife goes for her spices that probably never had a tourist in the place. The total cost for out party of 4 was considerably less than the ship's tour and very personal.
TOUR GUIDE RESPONSE: My clients are my strength. When they appreciate my efforts to give them the best, they realizes my passion and enthusiasm. Thank you Toursbylocals to providing me the opportunities.
I was a little disappointed in the plan
TOUR GUIDE RESPONSE: To my knowledge and conscience I have fulfilled each and every demand of the shooting team except where we needed permission from authorities to shoot film. I have made it clear in the fist instance itself it will not be possible to obtain permission from India authorities in a short notice time. The film shooting team could not shoot the tea factory where it is impossible to get permission to shoot a film. May be this was the reason Mr. Omar Alothman was disappointed.
The tour with Joyce and his driver gave us a lot of pleasure. Both were extremely sympathetic. They showed us the most beautiful places. There was a lot of interesting information. We recommend Joyce and his driver as tour guides and we will definitely book them again on our next trip to India.
TOUR GUIDE RESPONSE: Thank you. I draw a lot of energy from my guests who recognize my efforts, encourage me to inspire for my future. I pleadg my endeavors to attract entire satisfaction of my guests.
Victoria WyattUnited Kingdom
Joyce gave us a truly wonderful day. From the organisation stage to final goodbye, we were looked after superbly. Everything was safe and trustworthy as well as being breathtaking, fun and exciting. The meals were delicious. Joyce was knowledgable and informative on everything but never intrusive. He really made our day in Cochin.
TOUR GUIDE RESPONSE: Thank you. Truly inspiring. I pleadg to do the best for the travelers as well as to Toursbylocals.... always !
Joy N.Kailua Kona, HI, United States
We greatly enjoyed our tour with Joyce! The colorful fruit market to the interesting visit to Jew Town to the delightful lunch at Tissa's Inn -- it was all wonderful. Add Joyce's informative explanations and you have the making of a great tour!
TOUR GUIDE RESPONSE: Thank you. Really inspiring comments. I will keep this quality in my services to all my future guests. Thank you
Inna KugelUnited States
TOUR GUIDE RESPONSE: Thank you for five star rating for my tour. Looking forward to using my services next year as well.
Howard ChaoUnited States
This was my second day with Joyce. He again displayed his professionalism and deep knowledge of the region. He was able to answer questions about history, culture, geography, agriculture, horticulture, food and many other subjects, plus he has a very calm disposition. Highly recommended!
TOUR GUIDE RESPONSE: Thank you Mr. Howard Chao for the five star rating.
Howard ChaoUnited States
Joyce X is a highly professional guide, very friendly, knowledgeable and listens to what you want to do.
TOUR GUIDE RESPONSE: Thank you Mr. Howard Chao. I will keep all the promises given to my esteemed visitors.
Robert Waldbaum Mdmanhasset, NY, United States
Joyce X was an experienced , professional and well informed guide. He had an in depth knowledge of Cochin.
TOUR GUIDE RESPONSE: Thank you. It is encouraging. I pledge to keep my quality throughout my profession.
Douglas LavinUnited States
Wonderfully informative and pleasant
TOUR GUIDE RESPONSE: Thank you. You were one of that special traveler who was serious on the subjects on India.
Merdene HessUnited States
Joyce was very interesting, competent, organized,and very caring for our needs. We would surely recommend him as a guide. Thank you Joyce!
TOUR GUIDE RESPONSE: Thank you for the great review. Also my appreciation for Toursbylocals for connecting this Traveler to me. Joyce
Allen LevantinSnowmass Village, COLORADO, United States
TOUR GUIDE RESPONSE: It is very disappointing. I would request the traveler to give reason for so low a rating. So that I can mend my way for future tours.
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.
Garry HurlbutUnited States
Joyce was an excellent tour guide. He was extremely knowledgeable re: Spice Boat history. When he heard that today was my wife's birthday, he stopped the car at the Himalaya bakery and bought a cake with his own money for a celebration. We would highly recommend him. Garry and Maryn Hurlbut
TOUR GUIDE RESPONSE: Thank you for the encouraging comments. Thank you also to ToursByLocals to connect this traveler to me.