Stuart A LawrenceUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Rafael DavisUnited States
Lesley met us at our ship in Helsinki and gave us a wonderful minivan tour of the City and nearby Purvoo . Lesley is from Great Britain, and has lived in Finland for many years, so communicating before and after the tour was very easy. The restaurant that she recommended, a manor house outside of Purvoo, Haikon Kartuno was a beautiful location and the food was excellent and reasonable. Our group was extremely happy with Lesley, and would highly recommend her as an alternative to the ship's excursions.
TOUR GUIDE RESPONSE: Hello Jan. It was great meeting you all and Iam so pleased you all enjoyed the tour. Thank you so much for taking the time and trouble to write the review. If you are ever in Finland again I would love to see you all as I enjoyed the toyr as much as you. It was a priviledge to meet you all. Greetings from autumnal Finland !
Michael GlickUnited States
TOUR GUIDE RESPONSE: Thank you for taking the time to rate my tour. It was lovely to meet you all and a 0leasure to have such enthusiastic guests. .
Jeb BurtonWest Sacramento, CA, United States
Lesley is an excellent guide. She made Finland fun to our young kids, while providing an in depth view of the culture, history and beauty of this magnificent Country. Strongly recommend.
TOUR GUIDE RESPONSE: Thank you for your feedback. It was lovely to meet you all and I am so pleased you enjoyed your dau with me.
Lesley is very friendly and willing to adjust the agenda to her client's desires. I would not choose Porvoo if I was doing it again. It was a long drive for a short visit. We saw the highlights of Helsinki mostly from the driving portion. The vehicle was very comfortable.
Lesley was a fantastic tour guide. She took us to all the Helsinki and Porvoo sites, beat all the cruise ship crowds, was exceptionally accommodating and kept our 6 children (10-17) entertained and engaged. I would highly recommend her for a tour.
TOUR GUIDE RESPONSE: Hello Joel and family, It was a pleasure meeting you all and I am very pleased you enjoyed the tour. Welcome back to Finland anytime and thank you so much for taking the time to write a review. I asked around and you are right that Canada may well have won had you had your best players out on the day ! Kind Regards Lesley
Linda GinsbergAtlantic Beach, FLORIDAA, United States
We enjoyed the tour but just flying in made us a bit tired. Lesley was very accommodating.
TOUR GUIDE RESPONSE: Hello Linda and family. Lovely meeting you all and hope you all got some sleep. Have a lovely holiday ! Kind Regards Lesley
Karen MatthewsUnited States
Lesley was so sweet and kind and knowledgeable about her country. She also was so accommodating with some last minute requests that we had and so helpful with my father ,who has mobility problems. Use this guide!
TOUR GUIDE RESPONSE: Thank you so much ! It was my pleasure and I was delighted to meet you all. I am so glad you had a great day as, I had too.! Kind Regards Lesley
Lisa H.United States
Lesley was fantastic! Our family of four really enjoyed meeting her and learning insights into Finland. We appreciate that she was able to customize a tour for us to include the things we wanted to do most. We thoroughly enjoyed baking with Klaus, a great way to end the long day. Lesley kept in contact prior to the day, was flexible and it was a highlight of our trip!
TOUR GUIDE RESPONSE: Hello to you all! It was lovely meeting you all and I am delighted you liked the tour so much. You were all great bakers and the Karelian pies you gave me to take home were a big hit with my family. Perhaps you have some Karelian ancestry you are unaware of! Thank you very much for taking the time to write such a lovely review. If you are ever back in Finland again please feel free to contact me as it would be lovely to see you all again. Regards Lesley
Sharan McKeeganUnited States
TOUR GUIDE RESPONSE: Hello Sharan, It was lovely meeting you all and I am very pleased you enjoyed the tour so much. Welcome back again to Finland in the future and thank you for taking the time to write my first review.I am new to Tours by Locals so customer feedback is very important. I hoped you enjoyed the rest of your cruise and love and happiness to you all in the future. Regards Lesley