We enjoyed our day with Yulia. She provided a good general knowledge of the sites we visited . At the same time, the tour was presented as Heritage Historical, and that did not represent what we saw. Also, one of the sites was closed and this should have been known ahead of time as the site had been closed for a few days prior to us arriving. If you are looking for a general walking tour of Tokyo, Yulia would be a good choice.
TOUR GUIDE RESPONSE: Hi Christopher, I'm so sorry to hear that your experience was less than ideal! I would like to apologize for the poor service you encountered. For the last 8 years working as a guide, I have made customer satisfaction my main priority. I hope that anyway you have good memories and come back to Tokyo again. In the meantime, thank you very much for you review. If you ever return, I'd be happy to offer you 50% off for any of my tours. Sincerely, Yulia
I had asked Yulia to design a custom tour for my friend Masahide and I, whom I was visiting in Japan. I also asked that she demonstrate and explain the fundamentals of tour guiding, as Hide had expressed interest in potentially becoming a guide himself. In short, Yulia's performance as both a guide and mentor was beyond reproach. She truly does know Tokyo like the back of her hand. Don't let the fact that she's not a native Japanese person fool you, Yulia is a Master Tour Guide.
TOUR GUIDE RESPONSE: Hi Nick, Thank you very much for the fun day spent together! I am happy to know that your friend Masahide and you both enjoyed the tour. I hope you could catch this time the essence of the city that makes people come back here again and again. Good luck with your new projects and life! With kindest regards, Yulia
Yuri designed a great tour to suit our interests and capacities. It included some unique Tokyo sights, hidden parks, interesting art galleries,views, lunch at a great farmers restaurant to satisfy our craving for fresh vegetables, a trip to the suburbs and lots of interesting information about Tokyo and Japan.
TOUR GUIDE RESPONSE: Dear Elaine and Kath, Thank you very much for the beautiful, warm and sunny Sunday spent together! Like most spontaneous decisions, and thanks to your unique requests, it was not only exciting for me to work on your tour, but also to live out another day walking around wonderful sights of Tokyo, enjoying our conversation about culture, history and people. I am so happy to hear that you, too, had fun and enjoyed the tour. Again, thank you very much! With warmest regards, Yulia
Yulia was an excellent guide. Helped orientate myself and my 12 year old daughter on our first day in Tokyo. Took us to requested museums and also to places that delighted my daughter (ie a cat cafe in AkIhabara, the Ghibli shop at Tokyo SkyTree). Her language skills were invaluable in helping to choose an appropriate restaurant for my vegetarian daughter. She helped me activate my Japanese Rail Pass and booked tickets on the Shinkansen for our transfer to Kyoto. Melissa Nicholson Sydney, Australia
TOUR GUIDE RESPONSE: Dear Melissa, Thank you very much for your kind words! It was a great day spent together and I was more than happy to show you around and make that day as much pleasurable as possible for you and your daughter Emma. It is so nice to hear that you enjoyed your first day in Tokyo. Come visit Japan again soon! With kindest regards, Yulia