Yelena FishmanUnited States
Sergei was an excellent guide! Our entire group loved him and would recommend him to friends and family! He was friendly, punctual, and allowed us to see much more than we would have on our own! He made us feel special all day! He also took awesome pictures :)
TOUR GUIDE RESPONSE: Dear Yelena, Thank you very much for a warm feedback and recommendations. I was happy to be with your group and glad that you have good memories and pictures of our day trip. Best regards, Sergei S..
Shalva MorrUnited States
Did the South Coadt tour of Iceland with Sergei S. He was fantastic.
TOUR GUIDE RESPONSE: Dear Shalva, Thank you very much for taking the longest day tour to South Coast and Glacier Lagoon right after you arrival. I do belive that you managed to do all planned during your visit and have good memories out of trip to Iceland. Best regards, Sergei S..
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
We had a great day touring the Golden Circle with our guide Sergei. He was very knowledgable about Iceland and the sights we saw. We managed to see quite a lot in our tour and Sergei made good use of the time we had by getting us through the various areas without back tracking. As we only had a two day stop over in Iceland, it was well worth taking a private tour, and Sergei is an excellent guide.
TOUR GUIDE RESPONSE: Dear Richard, thank you and your family for feedback and whole day spend with me during short stopover in Iceland. It was my pleasure to be with you. Best regards, Sergei S..