Traveler Reviews of Private Tours in Livorno-Italy by Tour Guide Lunella D. (Guide #26299)


Jeffrey Minkoff

United States
Rating

Tour: #399480, San Gimignano and Wine Tasting, Florence, Tuscany, Italy    view tour
Date: Jun 10/19

TOUR GUIDE RESPONSE: It was great to be your guide

TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.

Jeffrey Minkoff

United States
Rating

Tour: #409342, Taste of Florence, Florence, Tuscany, Italy    view tour
Date: Jun 9/19

Lunella was an excellent guide. She was very knowledgeable and friendly. Her choices for the wine tasting and lunch were very nice.

TOUR GUIDE RESPONSE: Thank you very much Jeffrey! I hope you, your wife and your friends are well

Dale Kuhn

United States
Rating

Tour: #399480, San Gimignano, Florence, Tuscany, Italy    view tour
Date: Apr 30/19

TOUR GUIDE RESPONSE: Hi Dale, I'm sorry for what happened! When we regarded the day before in Florence, I asked you to start the tour at 9 instead of 9,30 'cause the villa is north of Florence and we were going to south. At that time there is a lot of traffic, we chose the fastest way and we didn't loose time.The driver didn't want to come back to the villa because the minivan was scratched by the tree branches, the road was so narrow. THe road to the castle was closed.

Dale Kuhn

United States
Rating

Tour: #414508, Florence & Uffizi gallery, Florence, Tuscany, Italy    view tour
Date: Apr 29/19

Cold windy day for walking around Florence but Lunella seemed very knowledgeable on the history of Florence and showed us the highlights of the city so it was quite informative. the ten of us while very cold enjoyed the day.

TOUR GUIDE RESPONSE: Hello Dale, thank you for your rating. That day was very very cold and windy! I hope the missing star, it's just for that. Please give my regards to your friends, your daughter and husband. My best regards Lunella

Ben Ma

United States
Rating

Tour: #409342, Taste of Florence, Florence, Tuscany, Italy    view tour
Date: Mar 23/19

We had a great time with Lunella, our walking tour with her covered as many places as we could, and we learnt a lot from her expansive background in history, would definitely recommend her tour!

TOUR GUIDE RESPONSE: Thank you very much for your beautiful words! It was a pleasure for me to be your guide. Many wishes

Sandra Blanton

United States
Rating

Tour: A day in Tuscany, Florence, Tuscany, Italy
Date: Nov 22/18

Communication with Lunella, was comfortable and clear before I had actually even truly met her. It felt like instant friendship. This friendship shined through every communication prior to the trip and tour, which was confirmed when we actually met! We spent the day with Lunella in the Tuscany wine country. We heard all about the Tuscany territory and its history, great foods and wines, and newfound friendships. My nephew and I were more than okay missing our family Thanksgiving for this!"

TOUR GUIDE RESPONSE: Hi dear Sandra and Aaaron! It was a great Thanksgiving day for me too with you! Thank you very much for your wonderful words. I wait for you and for a new adventure together.

Roberto Lopez

United States
Rating

Tour: #399977, Tour of Florence and Pisa tower, Florence, Tuscany, Italy    view tour
Date: Nov 6/18

Our group had several tours with Toursbylocals and Lunella was absolutely the best. She was very friendly and knowledgeable of both Florence and Pisa, she shared so much information with us. By the end of our tour Lunella was part of our family! We highly recommend her! When we go back to Italy we will definitely book with her again.

TOUR GUIDE RESPONSE: Hi dear! Thank you very much for your rating! I felt part of your family too. :) Many hugs

Felicya Kaleli-Long

Saint Lazare, QUEBEC, Canada
Rating

Tour: #399996, Charming Florence, Pisa and wine tasting in a castle, Livorno, Tuscany, Italy    view tour
Date: Jul 26/18

What a beautiful experience! Thank you Lunella for making our day perfect from beginning to the end.

TOUR GUIDE RESPONSE: Thank you Felicya! A big pleasure to be your guide. My best regards to you all!

Nick Colarelli

United States
Rating

Tour: Stories and tales of Forence, Florence, Tuscany, Italy
Date: Jul 3/18

My grandson and I found Lunella very knowledgeable about the history of the prominent Florentine families of the Renaissance. She integrates that information into her discussions of the art, the architecture and the civic history of Florence. She was also able to be very accommodating with my physical limitations

TOUR GUIDE RESPONSE: It was a pleasure to stay with you! Many thanks to you both, I hope to see you again. A big hug