Nancy LoosbrockUnited States
Isabella was an excellent guide and very knowledgeable of the art and history of Florence. She was even able to obtain two more tickets when our group went from two to four adults. Our only disappointment was that we thought we had 'skip the lines' tickets, fortunately the crowds were not bad so our wait was not unbearable. I would recommend Isabella as a guide for Florence museums.
TOUR GUIDE RESPONSE: Dear Nancy, thank you so much for this wonderful review. I really appreciate what you wrote about me. Allow me to explain anyway that I UNDOUBTEDLY purchased the skip-the-line tickets for you and for your friends that joined you. Due to overbooking, we stayed in line along with other visitors that had the same skip-the-line tickets we had, as I had already told you. With the regular tickets, we would get stuck in line for HOURS. I hope to guide you again in Florence, maybe somewhere less crowded!
Lucy ZealUnited Kingdom
Lucy ZealUnited Kingdom
Isabella was our guide for two separate tours on consecutive days and was fabulous! we came to Florence as my daughter is studying Art History for A Level and Isabella really brought this alive for us both. She was extremely knowledgeable and enabled us to visit and see the most important pieces ... and we managed to fit in a lot during this time. She was a delight to be with and I only wish we had had her with us for longer. Thank you Isabella!
Sandy HarteUnited States
Isabella is a wonderful guide. She was perfect for our family of 5- patient, flexible and knowledgable. During our visit, it was very hot and she definitely tailored the tour to adjust to the heat and find shade whenever possible. We appreciated both her historical and local knowledge as she was able to point out her favorite gelato spots and quality shopping spots. She made sure we got what we wanted out of the tour and tailored it to our interests. In a nutshell, fantastic!
Sheryl MallettUnited States
Isabella was amazing! Ours was a private tour for 11 people (including 3 kids). I customized the tour with a stop at the Central Market to taste olive oil and balsalmic vinegar. It was perfect! Isabella was also very considerate of my family, particularly the kids. There was only one disappointment...we did not get to go into the Duomo or the Baptistry. Both were on the itinerary, it was a miscommunication. I did not understand the stops were only to discuss the outside of these historic landmarks.
TOUR GUIDE RESPONSE: Dear Sheryl, thank you so much for your feedback. I really had a wonderful, wonderful time too. As in the "Itinerary" I wrote we would have done, we toured the exterior of the Duomo and the Baptistery. Unfortunately it takes one hour wait to get into the Cathedral due to never-ending lines, and there's a 18 euros ticket to pay to get into the Baptistery. I am deeply sorry for this misunderstanding. I am very flexible and I would have taken you at least into the latter, had I had any clue of it.
Matt McCormickUnited States
Isabella did a great job in touring us in Florence for us first timers. It was very crowded in the city that day and Isabella was great in maneuvering through the streets so we can see the highlights with minimal hassle.
TOUR GUIDE RESPONSE: Dear Matt, thank you so much for the time you spent in writing this nice review. I understand Florence is better appreciated during the off-season, when it's not packed with travelers. Come back visit it again..! I would be honored to guide you again. I wish you all the best!
Richard WallaceUnited States
Isabella is the perfect guide- prompt, knowledgeable, warm and engaging personality, considerate- you cannot do better- Bravo to her! Dick Wallace
TOUR GUIDE RESPONSE: Dick and Sallie, thank you so much for this excellent feedback you left. It doesn't even feel like work, dealing with lovely clients like you..! I wish you all the best..!
Michael KleinUnited States
Fluent English, charming personality, deep knowledge. Pointed out small things as well as big. Understood what were interested in. Met us at a convenient car park she suggested and was early (as were we). We are two mature adults, but clearly she understands children's interests as well.
TOUR GUIDE RESPONSE: Dear Michael, thank you so much for this wonderful review. It was a really great time for me as well! I wish you all the best and I hope to see you once again.