Traveler Reviews of Private Tours in Livorno-Italy by Tour Guide Isabella T. (Guide #26269)


Nancy Loosbrock

United States
Rating

Tour: Florence Essentials: private tour of the Uffizi and Accademia Galleries, Florence, Tuscany, Italy
Date: Oct 23/18

Isabella was an excellent guide and very knowledgeable of the art and history of Florence. She was even able to obtain two more tickets when our group went from two to four adults. Our only disappointment was that we thought we had 'skip the lines' tickets, fortunately the crowds were not bad so our wait was not unbearable. I would recommend Isabella as a guide for Florence museums.

TOUR GUIDE RESPONSE: Dear Nancy, thank you so much for this wonderful review. I really appreciate what you wrote about me. Allow me to explain anyway that I UNDOUBTEDLY purchased the skip-the-line tickets for you and for your friends that joined you. Due to overbooking, we stayed in line along with other visitors that had the same skip-the-line tickets we had, as I had already told you. With the regular tickets, we would get stuck in line for HOURS. I hope to guide you again in Florence, maybe somewhere less crowded!

Lucy Zeal

United Kingdom
Rating

Tour: The Brunelleschi and Michelangelo Tour, Florence, Tuscany, Italy
Date: Aug 12/18

Lucy Zeal

United Kingdom
Rating

Tour: The magnificent Uffizi Gallery, Florence, Tuscany, Italy
Date: Aug 11/18

Isabella was our guide for two separate tours on consecutive days and was fabulous! we came to Florence as my daughter is studying Art History for A Level and Isabella really brought this alive for us both. She was extremely knowledgeable and enabled us to visit and see the most important pieces ... and we managed to fit in a lot during this time. She was a delight to be with and I only wish we had had her with us for longer. Thank you Isabella!

Sandy Harte

United States
Rating

Tour: Florence not-to-miss, Florence, Tuscany, Italy
Date: Jul 31/18

Isabella is a wonderful guide. She was perfect for our family of 5- patient, flexible and knowledgable. During our visit, it was very hot and she definitely tailored the tour to adjust to the heat and find shade whenever possible. We appreciated both her historical and local knowledge as she was able to point out her favorite gelato spots and quality shopping spots. She made sure we got what we wanted out of the tour and tailored it to our interests. In a nutshell, fantastic!

Sheryl Mallett

United States
Rating

Tour: Florence to admire..., Florence, Tuscany, Italy
Date: Jun 27/18

Isabella was amazing! Ours was a private tour for 11 people (including 3 kids). I customized the tour with a stop at the Central Market to taste olive oil and balsalmic vinegar. It was perfect! Isabella was also very considerate of my family, particularly the kids. There was only one disappointment...we did not get to go into the Duomo or the Baptistry. Both were on the itinerary, it was a miscommunication. I did not understand the stops were only to discuss the outside of these historic landmarks.

TOUR GUIDE RESPONSE: Dear Sheryl, thank you so much for your feedback. I really had a wonderful, wonderful time too. As in the "Itinerary" I wrote we would have done, we toured the exterior of the Duomo and the Baptistery. Unfortunately it takes one hour wait to get into the Cathedral due to never-ending lines, and there's a 18 euros ticket to pay to get into the Baptistery. I am deeply sorry for this misunderstanding. I am very flexible and I would have taken you at least into the latter, had I had any clue of it.

Matt McCormick

United States
Rating

Tour: Florence for first timer, Firenze, Tuscany, Italy
Date: Jun 3/18

Isabella did a great job in touring us in Florence for us first timers. It was very crowded in the city that day and Isabella was great in maneuvering through the streets so we can see the highlights with minimal hassle.

TOUR GUIDE RESPONSE: Dear Matt, thank you so much for the time you spent in writing this nice review. I understand Florence is better appreciated during the off-season, when it's not packed with travelers. Come back visit it again..! I would be honored to guide you again. I wish you all the best!

Richard Wallace

United States
Rating

Tour: Your Day in Florence: City tour, Uffizi and Accademia, Florence, Tuscany, Italy
Date: Apr 11/18

Isabella is the perfect guide- prompt, knowledgeable, warm and engaging personality, considerate- you cannot do better- Bravo to her! Dick Wallace

TOUR GUIDE RESPONSE: Dick and Sallie, thank you so much for this excellent feedback you left. It doesn't even feel like work, dealing with lovely clients like you..! I wish you all the best..!

Michael Klein

United States
Rating

Tour: Florence and David, Florence, Tuscany, Italy
Date: Mar 29/18

Fluent English, charming personality, deep knowledge. Pointed out small things as well as big. Understood what were interested in. Met us at a convenient car park she suggested and was early (as were we). We are two mature adults, but clearly she understands children's interests as well.

TOUR GUIDE RESPONSE: Dear Michael, thank you so much for this wonderful review. It was a really great time for me as well! I wish you all the best and I hope to see you once again.