Caroline was great - despite our jet lag (we had arrived three hours before in Madrid after 28 hours a flights from Canberra, Australia) she was able to engage even our two jaded sons with her explanations and insights into Madrid and Madrilenos. Highly recommended.
TOUR GUIDE RESPONSE: Dear Richard, thank you so much for your kind words. These nice feedbacks always give me new energy to keep showing my beautiful Madrid to guests. Also thanks a lot for your attention and interaction despite the fact your were exhausted! Have an amazing family travel and hope to see you again one day, Caroline
Kathleen De brabanderBelgium
Caroline is an excellent guide, she took us to the most beautiful places and gave good tips for our stay. Also our 4 boys liked her explanations and storytelling! Caroline, thank you very much!! Kathleen
TOUR GUIDE RESPONSE: Dear Kathleen, thanks a lot for your nice feedback. I had a really great time with your family. I am glad even the boys liked the tour, what a sweet ones! Take care! Caroline
We had a great, interesting & informative bike tour of Madrid! Caroline adjusted the tour to suit this family of five perfectly. Would definately book her again!
TOUR GUIDE RESPONSE: Dear Marika, thanks a lot for your positive feedback, I am glad you liked my bike tour! Take care, Caroline
Caroline enlightened us with context around the street art she showed us. Her concern for her local community's issues was a lovely part of the tour. The highlight was getting access to the local community art hub.
TOUR GUIDE RESPONSE: Dear Andi, it was a pleasure to show you around my neighborhood Lavapiés. I am glad you enjoyed it! Take care, Caroline
Michael ChaseUnited States
Fabulous tour guide very personable, every informative. Definitely one of the best. Great mastery of English language
TOUR GUIDE RESPONSE: Dear Michael Thanks a lot for your positive comments, I had a really good time touring with you. Take care Caroline
Ilene McFaddenUnited States
Mary showed me the highlights of Madrid. We walked the area and saw the special places she knows and loves. She gave the right amount of information and took us to the spots we needed to see to understand the area she calls home. Her English is wonderful and her personality is kind and full of energy. How lucky we were to find her and be able to see Madrid on such a personal level.
TOUR GUIDE RESPONSE: Dear Ilene Thanks again for your beautiful review. I am really happy you liked my tours so much. Take care and always welcome back Caroline
Ilene McFaddenUnited States
Mary was amazing. Kept connected in a very busy environment of the day. I was jet lagged and tired, but she gave me energy and showed me the neighborhood she loved. The art, locations, food she shared with me would never have been possible with any other guide. Her information was perfect. Not too much , just the right amount to make me feel like i understood the way of life in Madrid. If you get a chance to do this tour you will not be disappointed. Lovely time spent together.
TOUR GUIDE RESPONSE: Dear Ilene Thanks a lot for your lovely feedback! This gives me a lot of energy to continue doing what I love, showing people around in my precious Madrid. Take care and hope to see you again Caroline
Hele fijne fietstour in Madrid. De gids was top! Aanrader.
TOUR GUIDE RESPONSE: Beste Ines Hartelijk dank voor je leuke review! Ik had ook een hele gezellige voormiddag met jullie groepje. Vriendelijke groetjes Caroline
Great walking tour. We were first-time visitors at Madrid and Caroline's tour showed us exactly what we wanted to know about the city. The pace was easy. She gave us a lot of information full of insights on their culture and where people would congregate. Getting around became so easy. We ended up going back to the restaurants she told us about and helped us avoid tourist traps. She booked us a table at a popular Flamenco Show. The knowledge she gave us made our visit a lot more enjoyable.
TOUR GUIDE RESPONSE: Dear Voltaire Thanks a lot for your positive review. I always try to give my guests the best time for them in Madrid and I'm glad it worked out on our tour! Take care Caroline
Clint KastenUnited States
Caroline is a professional guide! She took us on a wonderful bike tour which complimented a walking tour from the day before. She knows the city extremely well and has a wonderful fun and upbeat personality. Caroline is s professional guide and our family would highly recommend her.
TOUR GUIDE RESPONSE: Dear family Kasten Thanks a lot for your wonderful review and nice compliments! These kind of reviews give me a lot of energy to continue giving my hosts a nice time in Madrid. Hope to see you again Caroline
Aaron HaagaUnited States
Very knowledgeable. She showed us a side of the city you would never get with another tour.
TOUR GUIDE RESPONSE: Thanks a lot Aaron for your lovely review. The aim of this tour is indeed to show you the real dynamical life of the neigbourhood Lavapiés away from the beaten track. Take care!
Sheikha Al ThaniQatar
Everything about this tour was just amazing I really enjoyed everything
TOUR GUIDE RESPONSE: Dear Sheikha Thank you so much for your positive review! Take care Caroline
We did a bike tour with Caroline for around 3 hours. She was very friendly and even picked us up at our hotel. We did a very interesting tour around the city, she showed us the ideal spots which you have to see when you visit Madrid. But she adapted to our prefences which we wanted to see depending on our interests. She has a very good knowledge about the city which led to giving useful information about the history and she had no problem answering any questions. If we go back we would pick her again.
We really enjoyed our tour with Caroline. Her local knowledge and enthusiasm was great for our group as an introduction to Madrid.
TOUR GUIDE RESPONSE: Dear Elissa Thanks a lot for your positive review. I always try to do my very best to meet the needs of my guests. Positive reviews like yours give me even more energy to do so. Take care Caroline
Een aanrader om Madrid te leren kennen.
TOUR GUIDE RESPONSE: Super, hartelijk bedankt Jean-Paul. Tot de volgende keer!
Janet CirroneUnited States
Caroline was very knowledgeable and kind. She took me though the city with ease. I really enjoyed seeing the city of Madrid with her. I would recommend and ask for her again.
TOUR GUIDE RESPONSE: Dear Janet Thanks a lot for your positive review. I'm always concerned to give guests the nicest stay in Madrid possible and this positive feedback gives me even more energy to do so. Take care and hope to see you again Caroline
Cory FrenkelWestlake Village, CA, United States
TOUR GUIDE RESPONSE: Dear Cory I am really sorry to see you gave an average rating to the tour we had together and that apparently I couldn't reach your expectations. I would love to know what the rating caused as I am always willing to improve where I can so I am open to any feedback. As you told me after the tour you really liked the tour I am curious to know about your disappointment. As you rated the tour 7 months after the actual date, could it be that we're talking about an accidental mistake? Take care Caroline
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.
Sheila ButkusUnited States
We only had a day in Madrid and Caroline was fantastic at meeting our requests of a 2 hour city tour and a half day tour of Toledo! What a professional, informative and fun guide to spend the day with. We learned so much and shared many laughs and good times! Do no hesitate to request Caroline as your guide, you will have a successful day of touring and a great time!
TOUR GUIDE RESPONSE: Thanks a lot for your nice review Sheila! I am very glad to read you had such a wonderful time, I do my best to reach the expectations and needs of my guests and this kind of review only encourage me even more! Take care and hope to see you again Caroline