Ee Waun SimSingapore
Heather was super prompt in responding to our initial email on Tours By Locals, incredibly friendly and knowledgeable. We appreciated that she customised the 2 days of touring for us, and understood straightaway what history geeks were were. Her knowledge of Berlin and her warm, candid personality helped bring the city alive for us in many different ways, and we leave with a much greater understanding and appreciation for Berlin, its people and what the city had gone through. Highly recommended!
Ee Waun SimSingapore
We enjoyed ourselves tremendously with Heather. Not only was she warm, friendly and genuine, she was also incredibly knowledgeable about the city and particularly its history. As history buffs, we enjoyed how she brought history alive for us and we leave with a much deeper appreciation for Berlin. After our tour, she also gave us a list of recommended books and movies about berlin to check out. That was a really special touch. If ever you visit Berlin, call Heather. We couldn't reccomend her more.
TOUR GUIDE RESPONSE: Hi Ee Waun, thank you so much for your very kind review! I had such a fun time with you both, and it was a joy to share Berlin's history with you, as well as simply getting to know you both. I wish you both the best, and hope that you have a chance to look up some of the books and movies!
Cole SearsUnited States
The tour with Heather was fantastic! She was very knowledgeable about Berlin's history, present and future. She greeted us at our hotel, knew answers to all of our questions and skillfully guided us through the city. We highly recommend this tour with Heather to anyone coming to Berlin.
TOUR GUIDE RESPONSE: Thanks Cole! It was lovely spending the day with the three of you, and I'm very grateful for the wonderful review. I wish you all the best, and keep traveling!
Karen BerkowitzUnited States
We booked a private tour with Heather and we were thrilled with the tour. My husband in a college professor and I am a psychotherapist and we have used TBL throughout the world. We like to review the guides bios so we know if it is a good match for us. We consider ourselves well informed and welcomed the information Heather had that we did not. Heather's credentials in German History and Jewish History definitely influenced our selection. Heather also paced the tour well and listened to our needs.
TOUR GUIDE RESPONSE: Hi Karen, thank you for such a lovely review! I very much appreciate your kind words, and had a fantastic time with you both. It was a lot of fun showing you the city, and I hope that you enjoyed your time in Berlin very much!
Tom StorrsUnited States
Somehow Heather made the rain stop so we had a dry 7 hour tour of Berlin despite a rainy October. She did a great job of explaining the historical perspective of everywhere we went and was delightful company throughout. A terrific one day exploration of Berlin.
TOUR GUIDE RESPONSE: Thank you so much Tom! I had such a wonderful day with you and Susan, and despite a bit of rain at the beginning, I did my best to keep us dry! It was a joy to show you both the city, and I really enjoyed our time together. I wish you a fantastic rest of your trip!
Bob MallowUnited States
We had the most extraordinary experience with Heather . She obviously loves her job and conveys the history and culture of Germany with great enthusiasm and depth of knowledge. She made Germany come alive for all of us and knew the answers to all of our questions. I was actually a little sad when we woke up on our third day in Berlin and realized we would have to go on without her!! Heather is one of the best tour guides we have ever had and is an excellent representative for your company.
TOUR GUIDE RESPONSE: Hi Bob, thank you for the wonderful review, and the very high praise! I loved the two days I had together with your very inquisitive and curious group, and I was so excited by all the questions. Thank you!
Paul M.United States
Heather gave us a fantastic tour. None of us were prepared for the depth of Berlin's history and culture that Heather provided us. Prior to the tour, Heather shared possible itineraries and later, modified her tour to accommodate our requests. Also Heather provided a list of potential restaurants and of those available, they were great food and atmosphere. I tell everyone that if they want to visit Berlin and take a tour, that they can do no better than with Heather.
TOUR GUIDE RESPONSE: Hi Paul, thank you so much for your wonderful review! I am so glad you all had such a great time with me. I also had a fantastic time with you, and I think we did indeed navigate the marathon barricades well :-)
Adam AshtonUnited States
Heather was a delight! She was aware of what we wanted to see and made a point of getting us to everything even though we had limited time. She is from Pennsylvania so none of us had trouble understanding her. She is informed and aware of much of the back story regarding Berlin's history, both good and bad, and gave us a nice viewpoint from the outside world as well as the german perspective from the past and present. I would use her again should we return to Berlin again.
TOUR GUIDE RESPONSE: Hi Adam! Thanks so much for your wonderful review! I had such a good time spending the day with you, and am glad we were able to fit so much in during your short time in Berlin. I hope you are well, and wish you a lovely fall!
Robert WebbUnited Kingdom
Heather was very knowledgeable and engaging and gave us a fascinating insight into the city. My two teenaged daughters both commented after the event how much they had enjoyed their day out in Berlin. I would thoroughly recommend Heather.
TOUR GUIDE RESPONSE: Thanks Rob! It was a pleasure showing your family around, and please return for a longer visit!
My brother and I were privileged to enjoy a tour led by Heather. She is very charming and knowledgeable. We especially enjoyed anecdotes that brought Berlin to life for us. It is obvious that Heather has tremendous expertise as a guide and by the time the tour was over, we felt like we had a much greater understanding of the history of this amazing city. We also felt that we had made a new friend. Truly the highlight of our visit to Berlin!
TOUR GUIDE RESPONSE: Thank you so much for the wonderful review! I had so much fun with you and your brother, and I felt the same way about making new friends! It was lovely meeting you both, and a joy showing you around the city.
Lisa MaterazzoUnited States
Heather is an amazing guide that I would HIGHLY recommend. My husband and I have travelled the world extensively and Heather's tour of Berlin was the best we have experienced. Her deep knowledge of Berlin, German history, and passion for the country made it extremely engaging and informative. Also, she is very focused on adjusting the experience to your interests and needs. We cannot thank her enough for such a special day.
TOUR GUIDE RESPONSE: Thank you so much for your very kind review Lisa! That is high praise indeed, and I am grateful for it. I really enjoyed getting to know you both, and I wish you a fantastic rest of your trip in Germany!
Mark H.Huntington Woods, MI, United States
Heather was great! We loved the start in the cafe allowing time to get acquainted while gaining an overview of of the tour. Brilliant. Her knowledge, teaching ability and passion for Berlin were first rate. It was so comfortable walking around Berlin with Heather while learning so much about the Third Reich. It was a highlight of our trip to Europe. Her recommendation for lunch was also wonderful, we all very much enjoyed our meals.
TOUR GUIDE RESPONSE: Thanks so much Mark! I really enjoyed the day with you and your family, and your high praise is greatly appreciated!
We had booked Heather for a 5 hour private tour in Berlin on June 21, 2019. Heather is a great guide, experienced, very passionate and thoughtful. We were very happy with the tour and can highly recommend her.
TOUR GUIDE RESPONSE: Thank you, Ivo, for your very kind review! I was so glad to show you both around, and hope you had a wonderful weekend in Berlin!
Henry C (Cliff) BaggettUnited States
Heather was, undoubtedly, one of the best TBL guides that we have ever had. In four hours, she truly made Berlin and Germany come alive, with its amazing and eventful history, as we toured this lovely city. This is truly a tour not to be missed, as Heather's knowledge, professionalism and wonderful personality made our very first tour of Berlin an extremely memorable event!!! Many thanks Heather for a fabulous day!!!
TOUR GUIDE RESPONSE: Cliff, thank you so very much for this amazing review! It was an absolute joy to show you both around, and I'm so glad to know that you enjoyed your time with me as much as I did with you!
Vanessa GonzalezUnited States
Heather is an excellent tour guide, we did the Berlin highlight tour and we got to see pretty much every important site in the city. Heather is so knowledgeable of the history of this city and knows her way around very well. She was able the explain everything so clear and easy to understand. She took us to amazing chocolate store for a little break! Heather was so friendly, made us feel very comfortable. I would book her again! Thank you Heather, best wishes
TOUR GUIDE RESPONSE: Thank you so much Vanessa, for the wonderful review! I am so glad to know that you and your family enjoyed your time with me. It was my pleasure showing you all around, and I think we all had a good time at the chocolate store!
Raymond WhiteSouth Africa
We found her to be an exceptionally pleasant and considerate tour guide. Her planning was faultless and careful to ensure that we had two enjoyable tours. Her knowledge and insights made our tours most interesting and revealing to the extent that she completely fulfilled our expectations. She took a personal interest in both of us and was kind enough to send us comprehensive suggestions of books that we could read in order to build on our experience with her. She has a lovely demeanor and we would have
TOUR GUIDE RESPONSE: Thank you Raymond, for the wonderful review! I am so grateful that you enjoyed the tours with me, and that you took the time to write such kind things. I wish you and Jennifer all the best!
We took a walking tour of Nazi Germany and Jewish past of Berlin. We were a group of 14, with lots of curiosity and questions. Heather was very knowledgeable about the subject and took us around east Berlin fitting in a nice coffee break in a wonderful hidden courtyard, the kind you would find only if you knew it's existence. She kept our interest in the subject, answered all our questions. Every group member was very satisfied with this tour. Having been in many guided tours, this one was superlative.
TOUR GUIDE RESPONSE: Jak, thank you so much for your very kind review! I had a wonderful time with your group, and especially enjoyed everyone's questions. I hope you enjoyed your stay in Berlin, and thank you again for booking with me!
We recently went on a family tour in Berlin and extremely enjoyed every bit of it. Thanks to Heather for being the best guide ever. We travelled with 4 children and Heather hit it off right away with them. What best way for them and us too to learn and appreciate Berlin than to have a guide who is very knowledgable, enthusiastic, adaptable and always looked after the welfare of each one. We truly had a great time and can't thank Heather enough.��
TOUR GUIDE RESPONSE: Hi Donna, thank you so very much for your wonderful review! I had a lot of fun with you and your family, and I hope indeed that your kids learned a lot during our tour. It was my pleasure to try to explain things in a way that they would understand.
Jim BogardUnited States
Heather is a wonderful guide. She was very knowledgeable in German and Jewish history and showed us several sites that we would have never found on our own. We had a bit of a rainy day and she was very aware that we were getting a little chilled. We stopped at a nice bakery that served the best soup. Warms you up nicely. Thanks Heather.
TOUR GUIDE RESPONSE: Thank you so much for your kind review, Jim! It was wonderful showing you and Cindy around, even with the rain, and I'm so glad you liked the soup!
Peter GrimmUnited States
Two whirlwind days with Heather and a driver gave us a marvelous overview of the city and its history. Heather even got us straightened out concerning all of the Fredricks in Germany's history; no small feat. Heather is one of the most knowledgeable and pleasant guides that I have ever had the privilege to work with. An amazing young woman who is fully conversant on a multitude of topics regarding the city and the country. I am pleased to recommend her services with enthusiasm and without reservations.
TOUR GUIDE RESPONSE: Thank you so much Peter, for the very high praise! It was an absolute pleasure showing you and your friends around, and I'm so glad to know that you enjoyed the time with me.
Gillian StrevensUnited Kingdom
Heather was very knowledgeable, personable, & put us at ease & created a great atmosphere to ask questions. It was more than just a tour as she was able to make it thought provoking as well as educational. A great tour guide & a great tour, highly recommended.
TOUR GUIDE RESPONSE: Thank you so much Gillian for your very kind words! I had a wonderful time with all of you, and am very grateful you took the time to write a review!
Patricia GaineyUnited States
My sister and I had a terrific tour with Heather. We opted for the longer day tour and the time flew by as we felt we were visiting this historical city with a good friend who knew everything there was to know about Berlin. Heather is American who studied German history and culture and speaks the language fluently. She has great insights into Berlin's unique history and character and even recommended books and films for us to explore. With Heather as your guide you will come to know and love Berlin!
TOUR GUIDE RESPONSE: Tish, thank you so much for this wonderful review! I had such fun with you and your sister, and am so glad to know that you had a great time with me as well.
Heather was a delight. She brought a remarkable city to life for us - jus the right amount of anecdote, back-story and formal history. She clearly is a subject matter expert in helping one understand Berlin - old and new. Besides, she very nice to spend time with. We'll see her again!
TOUR GUIDE RESPONSE: Thank you so much for your wonderful review, Bob! That mix of anecdotes, back-story, and formal history is always my goal, so I'm thrilled to know that you thought it was just right. I hope you enjoyed the rest of your stay, and please let me know if you ever make it back to Berlin!
Kurt SchneiderUnited States
We had Heather for two days of tours (see previous comment/rating). She was fantastic and we highly recommend her for anyone who wants to get to know Berlin. She has an in-depth knowledge of the city and it's place in history; especially in WW2 and Cold War. On top of this, she also has great insight into Berlin today. We had a wonderful time with her both days. Heather made our trip. She was great.
Kurt SchneiderUnited States
Our family (including our two college-aged sons) were lucky to have Heather as our guide in Berlin last weekend. She was absolutely fantastic. Heather was prepared for everything we saw, starting with a great overview that set the tone. Then, with each site, she gave us the history, the background, the cultural impact, and the stories that brought what we were seeing to life. On top of this, we peppered her with all sorts of questions non-stop, and she handled them all with knowledge, humor & insight.
TOUR GUIDE RESPONSE: Thank you so much, Kurt, for the wonderful reviews! I had such a fantastic time with your family, and I wish you all the best for the future!
Nicole JhonsonUnited Kingdom
Heather's tour of Berlin was extraordinary and she is an absolute delight. I don't want to spoil it for you by sharing all the places that we visited, so instead I want to stress the impressive breadth of knowledge that Heather possess about Berlin, WWII and Nazi Germany, Communist East Germany, German history in general, German culture, and much more. I learned so much during this tour and have a new appreciation for Berlin and Germany. She will create a tailor-made tour just for you.
TOUR GUIDE RESPONSE: Thank you Nicole! I appreciate your kind words very much, and I also had a fantastic time with you! I'm so glad to know that you left Berlin with such a good feeling. I wish you and your family a wonderful holiday!
Julie BeckUnited States
Heather, is amazing. She created a private walking tour for a group 20 women who came to Berlin for the Xmas Markets. We found her knowledgeable, helpful and was able to "herd" us all around Berlin. We walked, took the bus, the train and visited 4 of the most popular markets. We were charmed by her personality and in awe of her knowledge of Berlin and it's history. She accommodated the slow walkers in the group, scheduled a bathroom break and made sure we learned about the important history. OUTSTANDING.
Jane GarezeUnited Kingdom
Heather was brilliant! She showed us everything we wanted to see, was friendly, super informative, enthusiastic and just amazing. She had (and conveyed) in-depth knowledge of the history and the social history of this magnificent city. We cannot rate highly enough. (She also sent us to a brilliant local restaurant at the end of our tour, away from the tourist crowd which was fabulous). Anyone who books Heather is in for a real treat. You won't be disappointed.
Heather was beyond excellent in her knowledge and passion for all the sites she toured with us. Her enthusiasm for Berlin colored our entire stay and she was also most helpful with restaurant and shopping recommendations . She was also able to organize our time together so that we saw all the important sites in a short period of time. After our experience with Heather I would definitely encourage others to use TOURS BY LOCALS.
TOUR GUIDE RESPONSE: Thank you Rhona, for this wonderful review! I had such a fantastic time with Susan and Art, and would be thrilled if you booked with me again in the future!
She was beyond excellent in her knowledge and passion for all the sites she toured with us. Her enthusiasm for Berlin colored our entire stay and she was also most helpful with restaurant and shopping recommendations. She was also able to organize our time together so that we saw all the important sites in a short period of time. After our experience with Heather I would definitely encourage others to use TOURSBYLOCALS.