Jane GarezeUnited Kingdom
Heather was brilliant! She showed us everything we wanted to see, was friendly, super informative, enthusiastic and just amazing. She had (and conveyed) in-depth knowledge of the history and the social history of this magnificent city. We cannot rate highly enough. (She also sent us to a brilliant local restaurant at the end of our tour, away from the tourist crowd which was fabulous). Anyone who books Heather is in for a real treat. You won't be disappointed.
Elizabeth ValeUnited States
Heather was absolutely phenomenal. We have taken tours all over the world and she was truly the best we have ever had- prompt, lovely, incredibly well-informed, very flexible, went way beyond the tour description, answered innumerable questions flawlessly, was so much FUN too, and we feel the luckiest to have come upon her. We felt we made a friend and hope to see her again. If you hire her you are the luckiest, and will learn everything about Berlin and miss nothing. We give her 10 out of 10.
TOUR GUIDE RESPONSE: This is so sweet and wonderful; thank you so much Elizabeth! I had a fantastic time with you ladies, and I do indeed to hope to see you again :-)
Robin McCarthyUnited States
This was our second tour with Tours By Locals, and Heather could not have been any better. We tackled the city of Berlin in four hours, and truthfully we could have done another four hours! Heather was such a treat to be with because of her knowledge and passion for the city of Berlin and all it has to offer. She began by giving us a quick overview and to gain insight as to what we hoped to take away from the tour. She tailored a insightful and fact filled four hours!! Loved it--
TOUR GUIDE RESPONSE: Thank you so much Robin! I had such a wonderful time with you both, and I really appreciate the great review!
Kenneth GearUnited States
Our walking tour with Heather was awesome. With Heather's expertise, we were able to see and experience Berlin even with our limited time ashore (we were on a cruise). Heather made sure our pace was comfortable from our meeting at the train station to our drop off - on time - at Museum Island. She provided history and context in an informative and interesting way & accommodated our requests including a David Bowie highlight and a stop to eat local currywurst. I would highly recommend Heather.
TOUR GUIDE RESPONSE: Thank you Ken! I appreciate your review very much! I had so much fun touring with you and the girls, and I hope that you enjoyed the rest of the cruise!
Gerald YosowitzUnited States
Heather is an excellent tour guide with an extensive knowledge of the history of Berlin and Germany. She has extensive knowledge of the history of Jewish life in Berlin and Germany. It was a pleasure spending time with her on our tour of Jewish Berlin.
TOUR GUIDE RESPONSE: Thank you for the wonderful review! I am very grateful that you took the time to write one. As I said before, it is such a huge help for future bookings!
Heather is an outstanding guide!! So knowledgeable of German history and such a lovely person. We enjoyed spending 6 hours with her learning so much about Berlin and it's history. She was extremely professional but also aware of our needs. We couldnt recommend her highly enough if you want to know the real Berlin and it's past. But she does go above and beyond her role, recommending fabulous accommodation restaurants and tips for our next day. Thank you so much.
TOUR GUIDE RESPONSE: Hi Lyle, thank you so very much for this wonderful review! I am thrilled to know that you enjoyed our tour so much, and also deeply grateful for your kind words. It will help a great deal for future bookings. I hope that you had a lovely day in Dresden, and I wish you a safe onward journey to Paris! I wish you and Ian my very best!
Beth BerlinUnited States
Heather was exceptional. She made Berlin make sense. She was able to use the sites to explain German and Berlin's history. It was a great overview of the city. Unfortunately she left us at the Largest department store in Europe that had a Luis Vuitton store.
TOUR GUIDE RESPONSE: Hi Beth, I just saw your review - thank you so much! I am very grateful for your kind words, and the review will definitely help with future bookings. I hope that the Louis Vuitton store wasn't too tempting ;-) Have a wonderful rest of your trip and very warm wishes from me!
Maureen HagertyUnited States
510 characters is not nearly enough for a review of a Heather's tour. She is knowledgeable, professional, attentive, and down to earth. We covered decades of history in 4 hours and didn't feel like were rushed in any way. She answered every question with a detailed answer until she was sure we understood. Heather has a passion for the subject matter which is extremely evident and she wants you to leave with same passion. I cannot recommend her tour enough! Book her! You will be glad you took my advice!
TOUR GUIDE RESPONSE: Hi Maureen, I am so very grateful for your wonderful review! Thank you very much! I thought it was wonderful that Jason was asking so many questions, and I was more than happy to be patient with him. He's a great kid, and you have a wonderful family. The review will help me immensely :-) I trust you will sleep well tonight after your long and exhausting day, and I wish you a wonderful day tomorrow in Berlin!
Monique OuwingaUnited States
Heather was wonderful and we had a great time. We requested a tour on WWII and the Nazi's in Berlin. Heather did not disappoint - she really did her research and was able to show us everything from Track 17 (you'll need to book Heather to have her explain this) to the Resistance Museum to the Holocaust Memorial. Heather is personable and fit right in with our family that day. She also has excellent recommendations for everything Berlin and everything Germany from restaurants to shopping.
TOUR GUIDE RESPONSE: Hi Monique! I'm sorry for the delay in responding. Somehow the email alerting me to this review fell through the cracks. Thank you so much for the wonderful review! I am very grateful that you took the time to do this, and it is extremely helpful for new clients. I hope you are all well and please give my very best wishes to your husband and mom!
Great guide with passion for Berlin
TOUR GUIDE RESPONSE: Thank you Jose! I appreciate the rating very much! I hope you are well, and please give my best wishes to your two kids :-)