Kelly arrive on time and she is well versed in Shanghai history etc. She even help us on claiming our speed train ticket! Appreciate the effort and hospitality
TOUR GUIDE RESPONSE: Pleasure to be able to assist you with your family trip in Shanghai.
Audrey C.Mount Dora, FLA, United States
Kelly was late. She had her own tour in mind and we did not do anything out of the ordinary. She talked mainly about her own family with whom she lives. Her attitude was lousy.
TOUR GUIDE RESPONSE: Hi Audrey, thank you for your feedback. I am sorry for leaving you a not very good experience. I apologise for meeting you late, which is what I really didn't want to. Both me and my driver got at the port on time, unluckily we were waiting at the wrong EXIT ( There are two EXITS of Shanghai International Cruise Terminal.) I did have a few phone calls from unknown numbers so I didn't answer as I was in a rush to get to the other EXIT where you came out. I appreciate your time sharing your feedback.
Mary L.United States
Heidi CanarelliHenderson, NV, United States
Kelly is a well informed young lady who is entertaining and a pleasure to be with. I give her 5 stars but the tour 3 or 4 stars. The water village is a long drive to reach. It was very interesting but not worth a whole day. I think the day would have been much better if more activity were added to the day or if something interesting was added to see on the way to or from the village. I wish we could have stopped at the people's Park or the Urban Planning Center at some point so the day was better spent.
TOUR GUIDE RESPONSE: Thank you Heidi for the feedback. We value any of your comments on our services. I will definitely pay attention to what you pointed out and try to fill this tour up with more things to do. Thank you. Kelly
Heidi CanarelliHenderson, NV, United States
Kelly was charming, knowledgeable and a joy to spend the day with. She gave us an interesting and informative overview of Shanghai. The day was well organized and we would highly recommend this tour with this charming young lady.
Douglas SmithUnited States
Kelly was funny and very knowledgeable. Her English is excellent. Great tour!
Victor VigdermanUnited States
Marjorie RisingerUnited States
Kelly was a hoot. She had our trip already planned but listened to our wants. It was quite an experience to find western old pills(needed desperately) and at the same time to explore the Chinese medicines. (only looking) She had the expertise to tell us what we were seeing and planned the day so that we saw the most without crowds. thank you Kelly
Kelly was knowledgeable, friendly and accommodating. She took us to most of the sights we had planned to visit on our 4 day stay over, and made suggestions about places we'd like to see over the balance of our stay. This was very helpful and much appreciated. We'd highly recommend her services as a guide and your organisation.
Murali SampathUnited States
Kelly was highly knowledgable about the history of this city and of the various places in Shanghai.She is a super friendly guide who kept the whole family engaged including the kids. Thanks Kelly for a wonderful morning touring the city!
David McAllisterUnited States
Kelly was unable to meet us as planned, but she arranged for a suitable substitute guide. Rachel knows Shanghai well and gave us a good 4-hour tour of the highlights, including the Bund, lunch in a local restaurant, Chinatown, and some shopping areas.
TOUR GUIDE RESPONSE: Thank you David for your time to write the review on our services. All the best. Kelly
Kelly was an excellent guide who spoke very good English. She was punctual, friendly and very knowledgeable about the Zhouzhuang Water Village. We thoroughly enjoyed our day with her and would highly recommend her services to any potential visitor to Shanghai.
Richard BirgeUnited States
Kelly was outstanding in guiding us through the highlights of Shanghai in just a half day. She offered valuable insights into the historical sights and was flexible with the itinerary. We had a very enjoyable and thorough introduction into the beautiful city of Shanghai thanks to Kelly !
Kelly scores 12 out of 10 for me. Punctual, enthusiastic, very helpful and fun. What I really liked was her flexibility. I strongly recommend her to any potential client Dennis Love
Samin EftekhariUnited States
Kelly was incredible! Imagine if you had a relative in another country who can guide you around a foreign city. She was not only knowledgable about the history of Shanghai, but she knew exactly how to manage our time, energy, and closing hours of the attractions we saw in Shanghai. Her English was exceptional, and her patience, and demeanor is perfect for any clients satisfaction. In addition, she was exceptionally funny! She has a great sense of humor!!
TOUR GUIDE RESPONSE: Thank you Sam :)
Carl CromeFrilsham, BERKSHIRE, United Kingdom
Highly Recommended , good city tour plus the waterways , 5 stars , Kelly was an excellent guide and spoke very good English with very good local knowledge
TOUR GUIDE RESPONSE: Thank you Carl.
Jeanne S.Los Altos, CALIFORNIA, United States
My husband and I had a wonderful time in Shanghai with Kelly despite a very rainy day. She is well informed about Shanghai and is prompt, aware of the needs of her clients and fun to be with. We would highly recommend her. Jeanne and Dave
Deborah HarligUnited States
Kelly spoke English very well and she knows a lot about the history and interesting places in Shanghai. I regretted that I could only spend 1/2 a day with her. Next time I will know better. I highly recommend her services as a competent tour guide.
Sarah RigbyUnited Kingdom
Kelly led our group of four on a very enjoyable visit to a water village of our choice. She was knowledgeable, friendly, and flexible in her approach to where we went and how we spent our time, and took us to a great place for lunch! Kelly's English is superb, and I wouldn't hesitate to recommend her to others visiting Shanghai.
TOUR GUIDE RESPONSE: Thank you Sarah. It`s all my pleasure and it`s my responsibilty to make you have a great time.
Cindy W.Aurora, COLORADO, United States
Kelly was very attentive to what we wanted to see and do. She was friendly and knowledgeable about what the area. She was also flexible with the unique sights and lengths of time we wanted to spend at each location. We had a blast and can't wait to get back! Thanks Again!!!!!! :D
TOUR GUIDE RESPONSE: Hi Cindy, thank you very much for your so kind feedback on my guiding service. I was very happy to assist you enjoy your time in Shanghai. You are welcome to contact me whenever you come back to China. Cheers:)
Harry D PilaUnited States
Kelly was not available so she assigned Shine Qiu to take care of us. He was outstanding.
TOUR GUIDE RESPONSE: Thank you Harry, thank you very much for your understanding. I hope you enjoyed your time in Shanghai.
TOURSBYLOCALS RESPONSE: In the unusual case where a guide can't personally deliver a tour, the traveler is notified in advance and given the opportunity to cancel or accept the substitute.
Noel LeiferUnited States
Kelly was the best guide that we had on this trip. She was knowledgeable, pleasant, had a good sense of humor and a good command of English.
TOUR GUIDE RESPONSE: Thank you very much for your comment on my service. I hope you enjoyed your time in Shanghai:)
Louise VoyerOttawa, ON, Canada
Absolutely wonderful tour. The guide was enthusiastic and competent, excellent English.We did the Watertown and the main sights of Shanghai and it was run very professionally and efficiently by Kelly.
Amy B.United States
excellent guide. Worked well with driver for dropoffs and pickups so we were able to cover great distances easily.
George ShawSouth Africa
What a pleasant experience it was in Shaghai to have a private tour with Kelly after our disappointing experience with another company in Beijing. She was waiting for us with a friendly smile, speaks excellent English and is most informative. Even showed us places we hadn't expected, and as we needed to cash money at an ATM even used her personal funds for our admission costs and Magdev Train ride until we found a conveniently located machine. Highly recommended to other travelers.
Tina BoddyUnited States
Kelly, I thank you very much for your very professional guide to my family, Sister and Parents. You were so very helpful to them. They are very happy with you. I will keep you in mind for some day my Husband and I go there. Again, Thank you!
TOUR GUIDE RESPONSE: Dear Tina, thanks for writing the review for me. It`s my pleasure to accompany your family and I hope they had a good time:) You are more than welcome to contact me if anything I can help for your trip in Shanghai in the future. Wish you and your family all the best! Best regards, kelly