Sherrie KleinUnited States
would not use him again
TOURSBYLOCALS RESPONSE: At ToursByLocals, we take all feedback seriously, and we have attempted to address the issues raised by our customer, and we have also provided compensation to apologize for all issues that detracted from the 5-Star experience. We appreciate this opportunity to learn and have full confidence in our guide partner Joseph's ability to deliver 5-Star tour experiences in the future.
Vadim KlochkoUnited States
Wes HibbardUnited States
Joe picked us up at the pier. We discussed our schedule for the day and then left for our tour. We went to the Carrick-a-Rede Rope Bridge which was terrifying but exciting. Then we went to Giant's Causeway and were amazed at what we saw. We had lunch at a local pub and then drove to see the Dark Hedges. Finally, we had a quick tour of downtown Belfast. Joe was very informative and accommodating to our schedule. We would highly recommend Joseph if you are looking for a customized and memorable tour!
TOUR GUIDE RESPONSE: Thank you for your kind words it was a pleasure to drive you.
Joseph took us on a private tour of a rural area north of Belfast as well the Peace Walls and Murals in Belfast. We arranged to be picked up from the train station and Joseph was on time waiting for us. First impressions Joseph seemed a little quiet, but once you asked a few questions he was full of information. He was very accommodating to meeting our needs on our personalized tour. Joseph was very impressive in his knowledge of the Peace Walls and Murals and really brought that historical event to life.
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Thomas Aubrey O'NeillMoncton, NB, Canada
Amazing day must be reported when I get home from cruise...
Andrea SeatonUnited States
Joe is a fabulous guide. He's a great driver, knowledgeable, friendly, and easygoing, with great stories to share about his and Ireland's history. He's been guiding for 30 years, so there's little he doesn't know or hasn't seen. And, thanks to Joe, we went to a great pub in Ballycastle for our lunch that day. Our tour with Joe has been the high point of our trip so far!