TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.
Rebecca MullalyUnited States
We had a great day with Bryan. He went out of his way to make sure we saw all that we had hoped. He even had a couple of surprises!
TOUR GUIDE RESPONSE: Thank you for your kind remarks. It was a pleasure to meet you and show you around. Have a great day.
Bryan took us to any place we've been curious about and is very familiar with a lot of specifics around Hollywood, Beverly Hills, Down Town ... We especially enjoyed his broad knowledge and interest in many different topics! Great Tour! Thank you Bryan!!
TOUR GUIDE RESPONSE: Thank you for your kind remarks. It was a pleasure to meet you both! Bryan M.
Great tour , Bryan , we will do it a again see different sites next time.
TOUR GUIDE RESPONSE: Thank you for your kind remarks. It was pleasure to meet you all and show you around. Bryan
Sarah LittleUnited States
Bryan was flexible and picked us up in Long Beach. He asked us what we wanted to see. I booked the tour I did not research LA. This is the guide's job. He took us up the coast road to scenery. Again he asked what we wanted to do. It felt like a bad date. I spotted a restaurant. We bought him lunch. Again, what do we want to do. Finally I said Chinese Theater, Walk of Fame, Hollywood sign. He drove us there and took us back to Long Beach. No insider info, no interesting tidbits. Not $500 tour. Very sad day
Bryan was a pleasant guide who was able to take us local places and show us highlights as well. Really enjoyed the Griffith Observatory and the Hollywood walk of Fame. I am afraid we stumped him numerous times with some of our questions. He was kind enough to drive back to our place to return an item we left in the van
Clarissa Mitzi LimanjayaIndonesia
Bryan was the best tour guide we could ever ask! He made us felt really comfortable for the whole 8 hours tour. He showed us many of the authentic LA places, even the ones that we couldn't visit on the regular hop on and hop off bus tour. He told us many cool knowledges about LA. Bryan also took us to a mexican restaurant for lunch and it was really great. Had so much fun, thanks Bryan!
TOUR GUIDE RESPONSE: Thank you for the kind comments. It was great to meet you and show you around Los Angeles.
Loved our tour with Brian. It was so personal and he was so accommodating. He took us to a unique view to see the Hollywood sign. We loved the trip up the hills. He gave us lots of time on Hollywood Boulevard visiting the Dolby Theatre and the Chinese Theatre, etc. Took us for a great view of the city and then down Rodeo Drive. We booked a 4 hour tour and he gave us a 5 hour tour or more. Will defiantly be looking at "Tours by Locals" for our next trip. Thanks Brian for a great day.
TOUR GUIDE RESPONSE: Thank you for the kind words. It was wonderful to meet you all. Let me know if you ever come back to LA.
Kenneth NorrisUnited States
TOUR GUIDE RESPONSE: Thank you! It was a pleasure to meet you and serve you. Enjoy the rest of your trip.
Maureen KarolyFort Myers,, FLORIDA, United States
Bryan was a very good guide. He took us to places in LA we did not know existed which gave us a birds-eye view of dwntn LA. He shared many stories about these places as well. He knows how to get around the city very well, which is a must. We recommend Bryan for any visitor coming to LA.
TOUR GUIDE RESPONSE: Thank you for your kind words. I truly appreciate it. It was a pleasure to spend the day with you two.
William HerterUnited States
Thanks Bryan for a nice day + the bonus stop at In/Out burgers
TOUR GUIDE RESPONSE: Thank you for the kind words and review. It was a pleasure to meet you all. Bryan M.
Sarah McEnteeNew Zealand
Bryan was fantastic. Accommodated for out list of what we wanted to see and made some great suggestions to add to it. Great local knowledge and an all round fantastic morning. Thank you!
TOUR GUIDE RESPONSE: Thank you for your kind remarks. It was a pleasure to meet you all and show you around. I'm glad you enjoyed your time with me and experience of Los Angeles.
Karen CateUnited States
Bryan met us at Union Station, and took us to some places we had no idea were there in LA, like Cielito Lindo, the oldest known settlement in the downtown area. Lots of vendors and authentic Mexican food. We got to go up into the Hollywood Hills and got to see the Hollywood sign up close. Hollywood Boulevard, Griffith Observatory, Runyon Canyon, Mulholland Drive, Malibu, the Pacific Coast Highway up to Santa Monica. I ate my first In-N-Out Burger. Definitely got the feel for LA. Thanks Bryan!
TOUR GUIDE RESPONSE: Thank you for your kind remarks. It was a pleasure to meet you both. I'm glad you enjoyed your time with me and experience of Los Angeles.
Brian was a great guide. He was mindful of what we wanted to see and do making suggestions as we went. We saw some beautiful areas of the coastline that you would not normally see if you were on a bus tour. As we wanted to eat locally Brian took us to In-n-Out, a hamburger joint, great suggestion loved it. We even experienced a major grid lock. Waiting for traffic to lessen Brian took us to 'El Chalo' a Mexican Restaurant. WOW that was a great experience. Thanks Brian you gave us some great memories.
TOUR GUIDE RESPONSE: Thank you for your kind remarks. I, too, had a great time spending the day with you. I’m happy knowing that I was able to make your time in Los Angeles enjoyable and memorable. God bless!