Anne ThiesenHong Kong
Andy is a very nice guide. He is knowledgeable about the region and was also very supportive when we planned the tour. He made additional suggestion we haven't thought of. It was a nice day which gave us a great idea about the region. Very well organized, especially the possibility to leave the luggage on the car while we did the cruise on Li River.
Linn CrandallUnited States
Andy was incredible! My husband is hard of hearing and I have some mobility but use an electric wheelchair. He was so kind and helpful in getting me up and down the ramp and onto the Li River cruise boat! I was able to go up top. He graciously took several pictures of us when asked, and a couple of surprise ones for us. He explained sights when needed, was quiet to let us enjoy, and accommodated our every need that included unlocking the western toilet. Now that is service!
Roman LiUnited Kingdom
I booked a tour to Longji rice terraces in Guilin with Andy. Andy was an attentive, well informed and a humorous guide. Additionally, he is a confident driver and his car is spacious. I would like to give Andy 5 out of 5 stars.
Maria HoosangHong Kong
Andy was polite and cheerful. He came with a driver to pick 5 of us up in a 7 seater van. He was accommodating in meeting our requests in adjusting the itinerary. Despite the rain, we had very enjoyable visits to the captivating Sheunggong Hill (involving a steep climb of some 400 steps) and the world-class open air Liusanjie performance.
Shannon GrzywaczUnited States
Andy was friendly and knew the Longji rice terraces well. He adapted the tour based on what we were interested in. Andy's English was impeccable!
Maria theresa TanUnited States
Andy's tour was amazing! It was everything i wanted to see in guilin at a great pace. He is very friendly, patient and accomodating and has endless energy. Andy speaks excellent english, works hard and is a true professional. He knows his city well, can be very informative and is a skilled driver. Andy himself and his tour itinerary are both exceptional and won't disappoint.
Eddy le CouvreurROTTERDAM, NON US/CANADA, Netherlands
Andy Lee was very helpful and communicative. He helped with the transfer from the remote train station, arranged a river cruise and transported our suitcases to our next hotel. On the other hand he was constantly on his phone arranging future tours and God knows what, so much so that he didn't seem to be with us. We had to catch his attention rather than the other way around.
Kevin BlackUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Malgorzata BereziewiczUnited States
Andy was a great tour guide; helpful and friendly. He helped us buy pomelos from the side of the road, took us on a hike after viewing the Longji terraces, and recommended restaurants after our day ended (even sending pictures of the restaurants so they'd be easy to find). We hired his cousin a day later for drive us from Yangshuo to the Guilin airport in a comfortable van for a price lower than quoted by our hotel. Two minutes after the pickup time Andy texted to make sure everything went smoothly.
Leslie Brycesanta Monica, CA, United States
We were impressed by Andy's professionalism - every detail was planned and the tour went exactly as scheduled. Responses to questions at the planning stage were fast and accurate. The other side of the coin is that when we were with him he was rather distracted with planning future tours and not always totally engaged. This was not an issue for us, just a comment. We would definitely use him again.
Pratik SharmaUnited Kingdom
excellent tour - would highly recommend. andy was great - good communication prior to booking, punctual, polite and very knowledgeable. His spoken english is very good. thanks andy.
Open person, active and smiling. Supporting in our extra requests and for sure he contributed to make China experience unforgettable. I suggest to take the rice field tour and the bike and bamboo boat tour in Yanshuo: unique experience.
Andy is very kind and supportive, knows the area very well and take spots apart from the crowds and masses during chinese holiday. Even arranged the evening cruise for us!! Can absolutely recommend. Would have been top notch if he also explains a bit more about the history of the rice terrace.
Our guide, Andy, was very polite and flexible. He agreed to pick us up from our hotel, in Yangshuo and after the tour, he droped us in Guilin train station, which was very convenient. He answered all our questions, he was patient discreet and cheerful and he took us the best family photo of our trip ! We highly recommend both the tour and the guide!
Andy is a great guide. He knows very well about the history of the places he went with us. He is very nice, very discreet but also very cheerful. His English is excellent and he can even speak some French! He has been very helpful and he even took us to the train station so that we could catch our train. The whole family highly recommends Andy, who is a nice person and an amazing guide.
Samuel LeeUnited States
I booked a private tour for my family of 5 people because I wanted a hassle free, flexible tour schedule. I got exactly what I wanted! Andy organized a nice tentative itinerary for our 5 days in Yangshuo/Guilin. He was always on time and well prepared and even had a case of bottled water for us. His English was decent and communication was not a problem. The two restaurants that he recommended turned out to be our favorites. I would definitely rebook with Andy and wholeheartedly recommend him.
Daniel VegelUnited States
Andy was super responsive and organized everything with his extensive background knowledge of the area. He was fun to be with, flexible with our kids and all of his choices for us, from restaurants to activities were perfect. We look forward to hanging out with him again on our next trip. Best, Cali
Had a nice tour along the rice fields with Andy. His English is excellent and he gave us a lot of information along the walk, which was nice.
We went to longji rice terrace with Andy and he was an amazing guide. We never felt rushed throughout the trip and he was very informative. His English was very good. I would definitively recommend anyone looking to go to the rice terrace to book with Andy. I rate our experience with Andy a five star. Thanks for a wonderful time Andy!!
Shieles DinsayUnited States
We enjoyed a lot our tour with Andy, he is a very good guide. He took enough time to explained us the history and interesting fact of all the places we were. Great experience for me, my husband and my two children (5-9 yo). The views are beautiful and the people is very nice there. Very recommended.
Katherine FacteauUnited States
Andy was an outstanding tour guide! My 3 friends and I used him for one day to tour Yangshuo by scooters and it was the most amazing day. He knows all the best places to go and had a smile on his face all day! If you're in Yangshuo and don't use Andy, you're doing it wrong!
In German: Die Tour mit Andy ist absolut empfehlenswert! Er holt einen beim Hotel ab, fährt einen nach Longhsheng und macht genau die Tour dort, die man haben möchte, ob touri-mäßig oder sehr individuell. Er sorgt auch für gute Pausen. Sein Englisch ist sehr gut, er ist zuverlässig und hat wirklich ein wohltuend sauberes Fahrzeug. Wichtig ist auch, dass er vernünftig fährt, denn die Dahrt nach Longsheng zu den Stosszeiten ist echt gefährlich, wenn man einen typisch chinesischen Fahrer hat.
Martin Torch-IshiiUnited States
This tour was exceptional and Andy was a fantastic guide. He is courteous, friendly, knowledgeable, and reliable. I was extremely impressed with him and the tour was wonderful. This tour is a really unique experience and Andy can customise it to fit your needs. He is an excellent communicator and will make your trip very comfortable. His English is excellent and while some folks may not care, I really appreciated the fact that he did not smoke (rare for China). His car was comfortable and clean. A++!
Nancy PlaxicoUnited States
We highly recommend this tour and Andy is terrific as a guide! The area is stunning and Andy knows it well. Highlights of the trip for us were a morning bike ride through the countryside and a steep climb up a mountain for a spectacular view over the river and mountains all around. Andy's English is excellent and we enjoyed our time with him. The tour and Andy get top ratings from us!