James L.VENICE, FL, United States
Marcelo has a wealth of knowledge of the region, combined with the ability to communicate this knowledge to his guests. He has an excellent grasp of the English language. Valparaíso is a fascinating city and was one of the highlights of our trip. We would highly recommend Marcelo to everyone
TOUR GUIDE RESPONSE: Thanks James, I send my greetings to Diana, best, Marcelo.
Lynette SmithUnited States
Marcelo and his driver Sergio were fantastic. We highly recommend their Valparaiso Tour.
TOUR GUIDE RESPONSE: Hi Lynette, hoping you are enjoying your cruise...! I send my greetings to you, Ignacio, Donnie and Guillermo, Thanks a lot, Marcelo.
Larry McCreryUnited States
We absolutely loved our tour!! Nothing could have been better. We would recommend Marcelo to anyone looking for a tour or transportation.
TOUR GUIDE RESPONSE: Hi Larry and Sheila, I am glad you enjoyed your tour with me, I learnt a lot with you as well..!! Thanks a lot, hoping to see you back in Chile again, best, Marcelo.
Richard MiksLas Vegas, NV, United States
TOUR GUIDE RESPONSE: Hi Richard, thanks a lot....!!! No comments, but 5 stars, appreciate and I send my greetings to the 6 of you, hope to see you back in Chile, best, Marcelo.
Alison F.United Kingdom
A great and very comprehensive bespoke full day's cultural tour in English of Santiago city's main sites with stops, followed by a visit to the Perez Cruz vineyard. Marcelo's vehicle was very comfortable and he was a knowledgeable and charming host giving us much interesting information about Santiago and Chile in general. He even found us a great lunch spot (not included in the price). I would thoroughly recommend Marcelo to any English speaking visitors to Santiago.
TOUR GUIDE RESPONSE: Hi Alison, thank you for your nice review, feedback always necessary to improve our services, the best for both, Marcelo.
John MyersUnited States
We can't say enough good things about Marcelo. He proved to be very patient, dependable and flexible, well versed in Chilean history, mixed the 'old' and 'new' during our visit and knowledgeable about all the out of the way places. We toured Valparaiso, Vina Del Mar, and Santiago before being dropped off at the airport. We also stopped for a wine tasting in Casablanca, a truly delightful experience. Our day was definitely a 5 out of 5-star experience.
TOUR GUIDE RESPONSE: Hello John and Therese, thank you for your nice review of the day spent together, I appreciate so much, I am glad you arrived back home safe and sound...!!! I send my greetings to both with my best wishes..! Marcelo.
Susan WhiteUnited States
Excellent guide. Marcelo's English is excellent, as it his knowledge of his country and the world in general. We spent an interesting day viewing Valparaiso and Vina del Mar.
TOUR GUIDE RESPONSE: Hi Susan, Thank you very much for your nice review, very nice people and I am sorry for the Brexit (just a joke), hope to see you back in Chile again, best, Marcelo.
Irene PreysmanUnited States
Marcelo is very good guide with flawless english. He is caring, very knowledgeable and an excelet driver. We enjoyed the tour. Be prepared for very rugged scenery and twisting mountain roads.
TOUR GUIDE RESPONSE: Hi Irene, Thank you for your review, you are a sweetheart lady, I send my greetings to both of you, thanks a lot, best, Marcelo.
Craig MorrowUnited States
This was a wonderful day and Marcelo was a great guide. We asked a million questions and he always knew the answer. He took us to a wonderful place for lunch where we had the freshest seafood in Chile! His driving is superb and he is fun to spend a day with. Highly recommend him and this tour.
TOUR GUIDE RESPONSE: Thank you very much Graig and Liz....!!!!! I really enjoyed my day with you as well...!!! The name of the restaurant place is ´Caleta Portales´in Valparaiso, fisch market , sea products, local place and a sea lions watching area, best, big hug, Marcelo.
Craig MorrowUnited States
Marcelo was an excellent guide. Speaks perfect English and really knows SANTIAGO and Chile. He was a wealth of information and very entertaining also. He is also a great driver.
TOUR GUIDE RESPONSE: Wouuuu, Thanks a lot.....!!!! Best
Richard JonesUnited States
Really appreciated how we were introduced to Chile and Santiago. Marcelo ranks up there with the best! We have been on other tours by Regent Seven Seas Cruises in over 40 cities, but touring with Marcelo surpassed all our expectations!
TOUR GUIDE RESPONSE: Hi Mary, love you...!!!! I send my greetings to Carla, Virginia and John, beautiful people, thanks again, happy to receive my guest feedback, best to all of you...!!! Marcelo.
We were very pleased with Marcelo who is a very goog guide, puntiual and gave us plenty of information
TOUR GUIDE RESPONSE: Thank you Kris, I send my greetings to the 4 of you, Viva Belgica....!!!! Marcelo.
We were very happy to have Marcelo as a guide, we had a wonderful time and he gave us plenty of information about Santiago and Valparaiso
TOUR GUIDE RESPONSE: Hi Kris, thank you very much for your nice review..!!! Marcelo.
Jane RidleyUnited States
Marcelo was wonderful. Very knowledgeable, easygoing and friendly. Wish we had known he could have picked us up at the ship for a tour of Valparaiso instead of a limo. He took us to all of the districts of Santiago and gave a great report of the history of the entire city. He was patient and flexible. A great professional guide.
TOUR GUIDE RESPONSE: Hello Jane, thanks a lot for your review. I had a nice time with both of you as well...!! Please tell Michael I really liked the cap a lot, please take care, see you, Marcelo.
Todd FischUnited States
Marcelo & driver were awesome. Our kids loved him. He spent more time with us than we could have hoped for. He met our ship in San Antonio, drove to Valparaiso & enjoyed a wonderful tour of the city by car and foot, ate at a seaside restaurant for lunch. We continued to Casablanca to an Organic Winery with amazing wine, farm animals and wonderfully gracious staff. On to Santiago where after a short car tour of the area near our hotel so we could get acclimated, he made sure our check in went smoothly.
TOUR GUIDE RESPONSE: Hi Todd, thank you for your nice review, I send my greetings to Cristine, Ely, Hian and you, hoping to see you back in Chile one day, Bye. Marcelo.
Annemarie GoyerUnited States
Today was our second day touring with Marcelo. Completely different from a city tour, we left the cities to drive into the heart of the Andes Mountains. Our first stop was Chacabuco, the area where the battle for Chile's independence was on in 1817. Then it was onto driving far up into the mountains to the Portillo Ski Center, a breathtaking spot overlooking an alpine lake. We enjoyed a wonderful lunch here before heading back to Santiago. Another wonderful day with Marcelo!!!
TOUR GUIDE RESPONSE: Thanks again Anne, I send my greetings to all of you, my best wishes...!!! Thanks a lot, Marcelo.
Annemarie GoyerUnited States
Marcelo provided a wonderful overview of Santiago. He met us at our hotel and gave us insights into Santiago's history, took us to the oldest church in Chile, Iglesia de San Francisco, several parks, a walk through the main plaza of the city and showed us where the recent civil unrest took place. Surrounded by the Andes Mountains, the city setting is picturesque. Marcelo was very friendly, informative and provided bottled water as it was a very hot day in Santiago. We highly recommend Marcelo.
TOUR GUIDE RESPONSE: Thanks a lot dear Anne, you are a wonderful person...! I hope to see you back in Chile, big hug, Marcelo.
Bill YatesUnited States
This is an excellent tour from Santiago, and a must-do. Valparaiso is a wonderful city filled with street art. Marcello leads you through a walking tour, followed by lunch in a wonderful restaurant in Vina del Mar overlooking the ocean. The pace is very good, and Marcello provides a number of helpful insights.
TOUR GUIDE RESPONSE: Thanks Bill, I really enjoyed my day with you, very sensory people, Merry Christmas and best wishes to 2020, Marcelo.
Irvine RodgerUnited Kingdom
This was a truncated tour at our request but also a successful and informative one. Thank you
TOUR GUIDE RESPONSE: I did not expect more than you Irvine, thanks for your feedback, bye bye, Marcelo.
Bob YoungUnited States
TOUR GUIDE RESPONSE: Merry Christmas and a Happy New Year 2020 Bob......!!!!!! Best wishes for all of you. Thanks a lot, Marcelo.
Frances BombartUnited States
We had a really good day with Marcelo. He was very knowledgeable about Santiago and the surrounding towns. He was very attentive in returning emails concerning Santiago and in establishing our pick-up information. His English was great and he was very flexible when two of us were delayed by the airlines . He managed to create a change in the tour to accommodate us all. He was a pleasure to spend the day with snd we totally recommend him. The Bombarts
TOUR GUIDE RESPONSE: Hi ´The Bombarts´, thank you very much for your nice review of your day shared with me, it was a pleasure to me...thanks a lot....!!! I really hope to see the four of you back to Chile soon, Merry Christmas and best wishes for 2020....!!!! Marcelo.
Evanie Dackam JoyCanada
Amazing Experience! Highly recommended. Marcelo is knowledgeable about his city and his country. Thank you, Marcelo, we had a great time exploring the city and learning all about it.
TOUR GUIDE RESPONSE: Hi Evanie, thank you very much for your nice review....!!!! I really enjoyed my time with you and loved your beautiful smart girl, ´she is truly amazing´, isn't she..??? Hoping you come back to chile again...! Bye, Marcelo.
Duygu AltintasUnited States
We had a fantastic day with Marcelo. It was a lot of fun and we certainly learned a lot about Santiago and Chile we wouldn't have otherwise. We had a tight schedule and he worked with us to meet our needs and altered his usual plan to include things we wanted to see. He even gave us a ride to the airport! It truly felt like we spent the day with a close friend.
TOUR GUIDE RESPONSE: Hi Duygu, thank you very much for your nice review..!! I felt both of you as a very close friends as well, thanks... I send my greetings to you and Ely, big hug, Marcelo.
Jaclyn WaryaszUnited States
Very nice tour that covered all the highlights including a wine tasting and an unexpected (to us) viewing of a Moai statue. Marcelo was very conscious of our time and ensured we arrived at the airport in plenty of time for our flight.
TOUR GUIDE RESPONSE: Hi Jaclyn, the moai is an original one from the island. Thank you very much for your review, I hope to see you and Tim back in Chile again, best wishes, Marcelo.
Tyler CourterUnited States
Marcelo is the best, extremely knowledgeable and worked with my schedule to maximize my siteseeing time in Santiago, highly recommended!
TOUR GUIDE RESPONSE: Hi Tyler, thanks for your nice review, I hope you liked the Andes and are doing well in Santiago....!!!! Best, Marcelo.
Linda R.United States
Marcelo is a very knowledgeable guide and exceptionally kind person. He customized our tour to accommodate 1of us who has limited mobility. He enabled all 4 of us to see and experience the beautiful sights and local color, including lunch at a memorable restaurant. He and his driver Cesar exhibited incredible compassion; they stayed more than an hour to help us deal with unexpected obstacles at the airport we couldn't have resolved without him. I recommend Marcelo and love Chile because of him!
TOUR GUIDE RESPONSE: Breathtaking comments dear Linda, thank you very much.....!!!! Cesar and I send our greetings and a ´big hug´to you, Carol, Bruce and Bryan and we are very happy you landed safe and sound back to home. You will be unforgettable friends for both of us.....!!!! Marcelo.
Susan HuttonWichita, KS, United States
Marcelo provided us with an amazing tour white visiting historic Valparaiso's panoramic views, awesome street art and Bohemian lifestyle and coastal Viña del Mar, Chile's premier seaside resort. It was a full, wonderful day of touring in quality transportation with an expert guide.
TOUR GUIDE RESPONSE: Hello Susan, I am glad you arrived ´safe and sound´ back to Kansas..!!!! Thank you very much for your comments..! I send my greetings to you and Mark, big hug, Marcelo.
Fred RotenbergUnited States
TOUR GUIDE RESPONSE: Thanks a lot, big hug, bye.
Andres LangerUnited States
This was a very enjoyable tour with an excellent guide. Marcelo's English was excellent, he is very personable and he is very knowledgeable not only about facts related to the tour but also about what is going on in the world so we had conversations about numerous topics. The scenery was different than we expected but very pretty. The stop at a traditional restaurant was also very enjoyable. The only small negative was that for 4 passengers there should have been a larger vehicle. Overall, great.
TOUR GUIDE RESPONSE: Hi Andres, for me was a pleasure to work with the four of you..! Thank you very much for your nice review, I really appreciate...! I hope you are enjoying your come back to Chile, big hug, Bye.
Michael HalpernUnited States
Felt like a friend was showing us the city he loves. Courteous, friendly, considerate, knowledgeable, and fun.
TOUR GUIDE RESPONSE: Hello Michael, thank you very much for your nice words, I also felt very comfortable with both of you...!!! I send my greetings to you and Caroline, big hug, Marcelo.