Andreea SommerUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Suzanne ModesittUnited States
Liviu was a fantastic guide! We had the driving tour due to cold weather and couldn't have been more pleased. We drove to bran castle, the Brasov fortress and so many other places that he added last minute!! Communication was fantastic as well. For a first timer overseas I was nervous but Liviu made us feel right at home!
TOUR GUIDE RESPONSE: Thank you, Suzanne! It was my pleasure and I’m so happy you enjoyed your time here. I hope you will come back again sometime - maybe in the summer so we can enjoy the sites in warm weather!
Ben CushmanUnited States
Liviu is charming, well informed and generous with his time and knowledge. Thank you!
Denny MatsudaUnited States
Thank you for the last minute accommodation. The scenic driving tour was fine. At $290, maybe a little pricy but nonetheless, it was last minute. On a scale from 1-10, I'll give it a rating of 6 Overall we were satisfied with Liviu and the tour. My family and I were able to visit downtown Chicago, even if it was only for 2hrs. Thank you. Thank you
TOUR GUIDE RESPONSE: I'm glad you enjoyed the tour! I understand that travel plans sometimes happen spontaneously so the last minute accommodation was no problem at all. My tours are timed with the assumption that the pickup and dropoff points will be somewhere in the city. I'm happy to pick customers up from other locations in the suburbs, but the time it takes to drive back to the suburbs will cut into the overall duration of the tour. I'd be happy to give you another tour if you're ever back in Chicago!
Liviu gave us an excellent tour of Chicago and exceeded the arranged time. He met us as arranged and dropped us off at our accommodation at the end of the tour. He also assisted us in obtaining local travel passes and provided very helpful advice on places to eat, etc. I can highly recommend him.