Ellen P.United States
Gontxu was a superb guide - enthusiastic about the Basque region, very flexible about how we spent our time following our email exchange - helped us climbing up/down San Juan de Gaztelugatxe, stopped for refreshments, went on to Manduka for a view of the biosphere then on to see land art in response to my interest in art (he'd downloaded the explanatory app in advance!). Charming, funny, kind, good English, excellent at finding a parking space. His passion is mountain trekking in the Pyrenees by the way.
TOUR GUIDE RESPONSE: Thank you Ellen! Ellen and Susan are exceptional people! We had so much fun together. They were completely opened to my suggestions and enjoying every of them even if they were physically demanding like the Gaztelugatxe steeped slopes or the Oma ones. A fantastic experience full of positive energy!
Jessica MillerUnited States
Gontxu gave us a great tour! He was very accommodating and modified the tour based on our wishes. He was informative and went above and beyond even making us a dinner reservation for the following evening. He was a pleasure to be with and has a great love of the Basque Country.
TOUR GUIDE RESPONSE: Thanks alot Jess! It has a great pleasure to meet you! I was speaking today to my friend about what a surprise it was to discover that kalimotxo has potencial in USA :-))) Enjoy the rest of your trip :-)
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Leah RummelUnited States
We were staying in San Sebastian but needed to go to Bilboa for a flight out. We wanted to see a few sites on the way to the airport as our flight left in the afternoon. We were once again very lucky to get Gontxu as our guide. Gontxu is a sweet, very knowledgeable local guide from San Sebastian who spoke English. He took us through several coastal towns and then to Zumaia where we got out to see the rock formations on the coast. On to the Guggenheim, Bilboa. Both amazing. Highly recommend Gontxu.
TOUR GUIDE RESPONSE: It was my pleasure! Thanks to you :-)
Leah RummelUnited States
We decided at the last minute while in San Sebastian to take a tour of the Basque towns on the coast. We were very lucky to get Gontxu as our guide. Gontxu is a sweet, funny, and very knowledgeable local guide from San Sebastian who spoke english. He was very flexible on what we wanted to see in each town. We saw Biarritz, St Jean De Lux and Hondarribi seeing all the highlights where we ended our day with local Basque music and dance with pinxos/wine. Wow. Highly recommend the tour and Gontxu.
TOUR GUIDE RESPONSE: Thanks a lot Leah, the pleasure was mine to meet Toni and you and have a couple of wonderful days in the Basquelands. See you again anytime :)
Susy EnensteinUnited States
What an amazing experience for any child!!! My kid got to herd sheep, hold a baby lamb, feed the animals, make cheese and partake in a cheese tasting. Highlight of our kid's trip to San Sebastian.
TOUR GUIDE RESPONSE: Thanks Susy! See you again anytime :)
Gontxu was an excellent guide, knowledgeable and patience, who took the time to get to know our party and spent time with each client so they could ask questions and fully understand his answers - English was not the first language of all our party. He took us to some unusual parts of San Sebastian, including the underground car park - a total surprise. Experiencing the pintxos bars and explaining the differences was a highlight of the tour - a must for anyone visiting the area.
TOUR GUIDE RESPONSE: Dear Colleen, thanks a lot for your beautiful comments. I have a very good time with all of you, you had a very nice energy on the group!!! See you again anytime.