Would give Hiroko 100 stars. Cannot recommend Hiroko enough, she is a beautiful lady with beautiful smile and personality. She is very accommodating and made our experience amazing. Absolutely recommend her and would book a tour with her again
TOUR GUIDE RESPONSE: Dear Ms.Miranda, Thank you so much for your warm message on the tour. I am so happy to know that you and Ms.Judie have enjoyed and made great memories of Shizuoka with unique experiences such as the tea ceremony, the woodblock printings and lunch at a local friendly restaurant. We saw beautiful cherry blossoms and Mt.Fuji and had great communications with local people. Thanks to your kindness and warmness, evening went great. Please stay happy.I really hope to see you in the future. Best regards, Hiroko
Karen ChanHong Kong
Hiroko is a great tour guide. She speaks and writes fluent English. Always vey responsive and helpful in our email correspondence. Her tour is interesting and informative. She's also very flexible with the tour. As the weather was clear in the morning, she moved the itin around and took us on a cable car ride to see the great view of Mount Fuji. Then we visited Shuzenji, a beautiful old town in Izu. She also took us to the beautiful wasabi fields. It's one fine day and great tour.
TOUR GUIDE RESPONSE: Dear Ms. Karen, Greeting from Japan. Thank you so much for your warm comments on Izu tour, knowing that you have enjoyed the tour. It was the perfect and ideal day to see beautiful Mt Fuji and natural beauty of Izu, visiting very quiet and peaceful areas. I send my deepest appreciation to you and your friend and I really hope to see you again. Thank you very much again. Best regards, Hiroko
Thomas ClancyUnited States
Hiroko was an amazing guide to Shimizu. She gave us a wealth of interesting, relevant information about Shimizu and Japan as a whole. She showed us everything we wanted to see and was able to give in-depth answers to all of our questions. We felt like we were traveling with a friend rather than a guide. A special lunch was arranged with a local small restaurant serving hand made noodles. It was Wonderful ! You would be lucky to spend the day with Hiroko
TOUR GUIDE RESPONSE: Dear Mr. Thomas, Greeting from Japan. Thank you so much for your warm and kind message. It makes me smile, remembering the day we spent together. Your family are all friendly and great people which created good atmosphere during the tour and I appreciate to you and your family. We enjoyed the nature , talking about trees, plants and bees!!! Whenever I have honey, I think of you, Mr. Tomas! Please give my regards to all your family members. I hope to see you all in the future. Best regards, Hiroko
Martin SchnabelUnited States
Our family of 3 enjoyed a wonderful full day tour of Shimizu thanks to Hiroko. Our cruise ship changed its itinerary as a result of a typhoon and we were fortunate to find Hiroko at the last minute. She is extremely knowledgeable, thoughtful and personable and fashioned a tour that worked well for all of us, including my wife who is mobility impaired. We have taken many private tours. Hiroko earns our highest recommendation. Martin S.
TOUR GUIDE RESPONSE: Dear Mr.Martin, Mrs.Cindy and Ms. stephanie, Thank you so much for your warm comment. First of all, I am sorry for making you all in very confusing situation due to the typhoon. But thanks to you, you found me and we together work to this tour realized. Our wishes for the tour have made the day enjoyable and memorable. The happy tour is created by both side , clients and guide. And we did it today. I hope that you will have a great time on the cruising and we hope to see you soon. Best regards to you all.
Debra RoudmanSan Ramon, CALIFORNIA, United States
Hiroko is a wonderful guide! Her knowledge is communicated with such enthusiasm and pride. Despite weather conditions in Hakone we had a wonderful tour. Nothing phases Hiroko, she worked with us to modify our tour and we had a unique experience! She is the best!
TOUR GUIDE RESPONSE: I am still on the way to my home, thinking of you all with smiles and happy moments we have spent together.Thank you very much for your warm comments on the tour. I do hope that you will enjoy the rest of your days in Japan. I also hope that the information I gave you will be helpful and If you have any questions or helps, please do not hesitate to ask me.Please come back and visit me again you are my guests! I am looking forward to visiting San Francisco to see you all again. I miss you all a lot,too
Debra RoudmanSan Ramon, CALIFORNIA, United States
Hiroko is friendly, enthusiastic, and a compelling tour guide ! She went above and beyond in every respect. She quickly became more than a tour guide, she became a friend! We benefited from her deep knowledge of the region and the country and as a result we were able to especially enjoy our Izu experience. Additionally, she provided us with suggestions for the remainder of our trip. We highly recommend Hiroko as a guide.
TOUR GUIDE RESPONSE: Dear Mrs.Debra,Mrs Susan,Mr.Lonard and Mr.Mark, I would like to send you all my sincere thank you for having me as a guide. I am glad that you all have enjoyed the tours and I have enjoyed very much thanks to your warmnesses and kindnesses. The two days have passed so quickly and it was unfortunate that we could not see Mt.Fuji. But I will wait for you all to come back here again!! I appriciate your invitation to your beautiful California and I am looking forward to seeing you all again. (orange picking )
Hiroko is the BEST tour guide I can honestly say I've ever met. She was organized, had physical maps and photos to explain places, spoke English extremely well and displayed a lovely personality and sense of humour. Our group decided that of our 4 Tours By Locals' tour guides that we used in Japan and South Korea, Hiroko rates #1. She made our day very memorable and we have not hesitancy in highly recommending her.
TOUR GUIDE RESPONSE: Dear Mrs. Liz, Thank you so much for your warm and thoughtful comment . It is wonderful to know that you all have enjoyed tour and made great memories. We all smiled and enjoyed together on the tour date, thanks to your friendlinesses. I deeply appriciate from bottom of my heart. We live far away but good memories and the time we spent together will stay forever. I hope that you all will stay happy, hoping to see you all in the future. Please give my regards to all the members Best regards, Hiroko
John HerreraUnited States
Hiroko was amazing. And we had a great time with her, I would recommend her to anyone visiting Japan.
TOUR GUIDE RESPONSE: Dear Mr.John, Good afternoon. Thank you so much for your warm comment on the tour. I hope that this finds you all fine. I am happy to know that you have had a good memory of this area. It was rainning and we could not see Mt.Fuji but there were enjoyments we could experience on the tour by being relaxed , getting to know pur different coultures and way of living. I have learned a lot from you all. I really hope you all to stay happy and see you again in the future. Best regards, Hiroko
Bruce GrossUnited States
Hiroko was excellent and we enjoyed our tour of Hakone. We highly recommend her services.
TOUR GUIDE RESPONSE: Dear Mr.Bruce, Thank you very much for today and your comments on the tour. It was rainning during the tour but we have managed to do all the itiernary you requested, visiting and seeing the beauty of Hakone. I really hope that you all have made happy memories of Hakone and enjoy the lest of the holiday in Kyoto. I appriciate very much for your warmness, given to me. I deeply tahnk you for all. Please enjoy tonight at the Ryokan. I hope to see you all in the future. Best regards, Hiroko
Bill HendersonUnited Kingdom
A well structured and very informative tour from which we learned so much. Hiroko is friendly, helpful, knowledgable and has very good English. We would recommend Hiroko to our friends visiting the area.
TOUR GUIDE RESPONSE: Dear Mr. Bill, Thank you very much for your warm comments on the tour. I am sorry that you could not see Mt. Fuji from Hakone today but we all enjoyed beauty of Hakone with the arrival of new leaves and peaceful atmosphere. I hope that you and Mr. Neal have made happy memories of Hakone and relaxing time. Please have great time in other places in Japan. I again deeply thank you for today and hope to see you in the future. Best regards, Hiroko
Arnold Vander BokJapan
She made the trip very relaxing and interesting with her trip plan and personal knowledge. The right guide for this area of Japan
TOUR GUIDE RESPONSE: Dear Mr. Arnold, Greeting from Japan. Thank you very much for your warm comment on the Izu tour. It is wonderful to hear that you and your family have enjoyed Izu and made good memories of Japan. Please give my regards to your family. I hope that you all stay well and happy. Thank you again. Best regards, Hiroko
Charles R.Estero, FLORIDA, United States
Touring Hakone with Hiroko-san today was great. Hiroko-san is a bundle of positive energy with not only the venues we toured, but also about leading the tour and spending a wonderful day with our small group. Her English is excellent, and whenever anyone had a question, she took the time to make sure everyone was filled in. Hiroko-san is a great guide to learn about Hakone!
TOUR GUIDE RESPONSE: Dear Mr. Charles, Thank you sorry much today and warm comment on today’s tour. It was just wonderful to spend the time with you , Ms. Sally, Mr. Gene and Ms. Nancy. The weather was perfect with Mt. Fuji. I hope that you have added today’s tour as your good memories of Japan and continue to have wonderful days in Japan. Please go be my regards to all people and hope to see you all again. I never forget you talking about Iwakuni , I am sure that you will be happy to be back there. Best regards, Hiroko
Hiroko was a fantastic guide in Hakone. She assisted my father getting around to see all the sights including Mt Fuji with Cherry Blossoms. We were slightly overcharged for the Taxi we hired for the day and she went beyond what was necessary to ensure we were refunded our 2000 Yen. Lunch was special and she kept in touch with the tourist spots to make sure we were going to get the best possible viewing of Mt Fuji and not waste time traveling to a place were there was no visibility. Thank you Hiroko
TOUR GUIDE RESPONSE: Dear Mrs.Natalie, Greeting from Japan. I hope that you all are fine. Thank you so much for your warm comment on the tour. It was just the perfect day for you all to see the best of not only Hakone but Arakurayama cherry blossoms festival. We had unexpected encounters like the turtles and April snow. I am so glad to hear that you have enjoyed staying Hakone and the tour and I was really happy to be your guide,too. I wish all happiness to your famil and your parents. Best regards, Hiroko
Hiroko was a fantastic guide for our family. Not only did she take us around Hakone as planned but she also showed and explained lots of little things on the way that you would miss without a guide. She was informative and friendly. Highly recommended.
TOUR GUIDE RESPONSE: Dear Mr.Brent, Thank you very much for your warm comment on the Hakone tour. I am glad that your family have enjoyed the tour and the days in Hakone. We had unexpected snow on the tour day but it made the day more memorable. I also appreciate your useful comments for my tour, too. I hope that you and your family will stay happy. Thank you so much for everything and I hope to see you all in the future Best regards, Hiroko
Alice WongUnited States
Hiroko is a wonderful tour guide. She speaks good English and gives us interesting information on Japanese culture and local economy. She takes care of everyone one of our group of 12.
TOUR GUIDE RESPONSE: Dear Mrs. Alice, Greeting from Japan. Thank you very much for your warm comment on the tour. I am glad to know that you and your friends enjoyed the tour with beautiful view of Mt. Fuji, the shrine and the local food. I appreciate for your friends friendliness and happy atmosphere. Please give my regards to your friends and stay happy and smiling. Best regards, Hiroko
Christina Kay Ee L.Singapore
Hiroko is an excellent tour guide. She is very proficient in English, gives excellent advice & makes great decisions as timing of visits (e.g. avoid peak time, non-touristy places with mainly locals - visits & meals). She is also very caring and good with old folks. I brought along my 85-yr old mum whom Hiroko took very good care of during the whole trip (I did about 4 whole days with her).
TOUR GUIDE RESPONSE: Dear Ms.Lee, Thank you very much for your warm comments. I am very glad that you and your mother have enjoyed the tours in Izu and Tokyo and made great memories , especially, Izu Peninsula Geo Park. We did not see any foreign tourists I Izu and we were the only visitors in many places! I really hope for you and your mother will stay happy and healthy. Thank you again for everything and hope to see you soon! Best regards, Hiroko
Christina Kay Ee L.Singapore
TOUR GUIDE RESPONSE: Dear Ms. Christina, Thank you very much for your warm comment. I am glad to know that you and your mother enjoyed tour and Izu. This was the tour, especially, suitable to your geographical interests. I hope that you Nd your mother stay well and happy and hope to see you soon. Best regards, Hiroko
Christina Kay Ee L.Singapore
Christina Kay Ee L.Singapore
Yvonne M.BEAVERTON, OREGON, United States
WE all appreciated your very knowledgable commentary and great enthusiasm. WE had lots to see, but it was an enjoyable itinerary. Thanks again for a great day, even though Mt. Fuji was hiding behind the clouds. Bill,Tricia,Max,Pat,Von,Tim
TOUR GUIDE RESPONSE: Dear Mr.&Ms. Hearter, Thank you so much for your warm comment. I really hope that you had a great cruising holiday and enjoyed the tour. It was disappointing that we could not see Mt. Fuji because of the weather but next time, I hope you all can see it. Thank you very much again and please give my regards to all the tour members. Best regards, Hiroko
Debra HachenUnited States
One of the most enjoyable tours ever - and I have been on (and led) many. Communication excellent. Your pre-planning for Shimizu made it come alive for us - just the right balance of historical/cultural explanation and perfect timing that never felt rushed. Your joy was contagious - seeing Mt. Fuji with snow first time this season. The day flowed so beautifully - only sorry we had only a few hours with you! How lucky you spotted the rare October cherry blossoms and then made sure we stopped for photos.
TOUR GUIDE RESPONSE: Dear Ms. Debra, Greeting from Hiroko. Thank you so much for your warm comments for the tour. It was a great day as we saw the beautiful and perfect Mt.Fuji with the first snow on the top and unexpected October cherry blossoms. This is all thanks to you and youe member who brought this wonderful day. Good memories stay in our minds and hearts. I hope to see you all again! Please enjoy the crusing and give my regards to all. Best regards, Hiroko
Hiroko was a great guide. She provided lots of information and her English was good. She is a tiny little thing but with a big smile and personality!
TOUR GUIDE RESPONSE: Dear Mrs. Gayle, Greeting from Japan. The time has flied so first that we are in Autumn beautiful season. Thank you very much for your warm comments on the tour and I hope that you all are fine, having made great memories from Japan. ( shopping at The outlet in Kobe, ok?) I have actually done the tour for the cruising clients at Shimizu today and keep lovely memories from your tour. Please give my regards to your friends and hope to have wonderful lives and see you all again. Best regards, Little Hiroko
Mary LefaiverUnited States
We spent a delightful first day in Japan with Hiroko. Not only is Hiroko a lovely person, but she is also fun to spend time with-like a friend you have not met up with in a long time, and are happy to reconnect with! She guided us through the multiple transports in Hakone (we would have likely been lost otherwise) and dotted our tour with cultural commentary, insight, and historical context, which was very appreciated. I wish we could bring her along throughout our journey. Thank you so much, Hiroko!
TOUR GUIDE RESPONSE: Dear Mr.&Mrs. Lefaiver, Thank you very much for your warm and thoughtful comments. I am so glad that you enjoyed the tour in Hakone. I am the one to say thank you for you as it was such a lovely time being with you. The memories we have made yesterday stays forever, making us smiling! You will have great time not only in Japan but wherever you go as you two have great personalities. If you need any help, I am always here to contact you. I hope to see you again. Please keep in touch. Best regards, Hiroko
Catherine WhitsellUnited States
Hiroko is a caring, thoughtful guide. She shows up on time, brought us to unusual & interesting places, was kind and informed. We traveled together for 3 days. I would highly recommend her!!
TOUR GUIDE RESPONSE: Dear Ms. Catherine and Grayson, Thank you very much for coming to Izu and warm comments on the tour. It was so wonderful to get to know you and Grayson and I do really hope that you had a great time here. Please take care and hope to see you again! Best regards, Hiroko
Very friendly guide, good English with a good knowledge of the area and flexible to our needs. Very enjoyable tour
TOUR GUIDE RESPONSE: Dear Mr.&Ms.Philpott, Thank you very much for your warm comment on my tour. I really hope that you have enjoyed the tour and made great memories of Izu. Your knowledges on traveling and vision for one’ s life style have inspired me a lot. I really hope for you all have a great holiday in the cruising and again thank you very much. Best regards, Hiroko
Hiroko had a great knowledge of the local area including in-depth knowledge of the history and cultural heritage. She took us to major highlights, but also showed us much of the ordinary residential and commercial areas. Her English was excellent and she was very caring and patient with my husband who had trouble negotiation the many steps at the Shrine. She even went to the trouble of giving us home made postcards of Mt.Fiji and some paper origami of Mt. Fuji. We definite recommend Hiroko to everyone
TOUR GUIDE RESPONSE: Dear Mr.&Ms. Barty, Thank you very much for the warm comments. I appreciate you very much for having given me the opportunity to guide you and show you around here. It was wonderful day for me to get to know Mr.&Ms.Barty. I really hope that you have made great memories here and continue to have a good cruising. Please stay well and I hope to see you again. Best regards, Hiroko
Kathleen MoonUnited States
Hiroko showed us Shimizu which for such a small city had big sights-Mt. Fuji! We had a lovely view all day of Mt. Fuji and Hiroko made sure we went to many advantage points to do so. She also had personalized touches like visiting a tea farm and being allowed to walk out into the tea bushes with the majestic mountain as a backdrop for pictures. We learned alot of history of Japan which we enjoyed.
TOUR GUIDE RESPONSE: Dear Kathleen and the group members, Thank you very much for having visited Shimizu and chosen me as a guide. I am very glad that you enjoyed the tour and the view of Mt. Fuji. I hope that you add the time of Shimizu as your new memory. Please give my regards to all the members and stay well. Best regards, Hiroko