It was fine. But it was quite pricey
TOUR GUIDE RESPONSE: Hello Melissa, Thank you for the review, I am sorry, but the price was not stated by me and the itinerary was not designed by me, it was picked by you among the standard Toursbylocals tour list. I was just the one who was free on the day of the tour and who agreed to deliver it to you. I got the offer just one day in prior and could not make any changes in pricing. But I wanted to show you more for this price that’s why we saw some extra sights! Best regards, Elza
Todd KirkbyUnited States
This has been the most stress free trip I have taken. Elsa handled everything for me, including me deciding at the last minute that I wanted to go to Moscow. She is an intelligent guide who knows history and where to go. It will help if you brush up on your Russian history before you go. We went to several authentic restaurants and other places of entertainment. If you have an interest in something particular, she can help you get there or customize a tour for you. Friendly with excellent English.
Catherine RunyonUnited States
Elza, our guide in St Petersburg, was excellent and went above and beyond during our tour. She was able to secure our tourist visas which saved us a great deal of time aggravation. She met us at the port which was very helpful. Her information and knowledge of St Petersburg was extensive and interesting. I highly recommend Elza as a tour guide.
Kimel FisherUnited States
My family enjoyed very much our guide Elza. She was very sensitive to our needs, and was easy to work with and adjust to our schedule. Our driver Max was excellent as well. Overall, certainly a 5 star plus rating.
We were most impressed with her organisation, knowledge of the city and all its attractions and her friendly and flexible approach to touring. We had a terrific time and were also impressed with the driver, Max. We would definitely recommend her and your organisation to friends who are travelling and thank you for your expert services.
Thank you for the mini book on Peterhof
TOURSBYLOCALS RESPONSE: It is ToursByLocals’ policy that the tour should always be delivered by the individual guide as arranged in the booking. On the rare occasion that our guide is unable to deliver the tour due to some unforeseen circumstance then we would always endeavour to keep our customers fully informed and assist in arranging an acceptable alternative. Please accept our sincere apologies that our process was not followed in this case
Elza was my tour guide for 2 days in August 2019. She has depth knowledge of cathedrals history,also she explained very well about the Tsar contributions in war.She also conducted Peterhof palace and garden tour by managing time.I really appreciated her work and best wishes for her future.
TOUR GUIDE RESPONSE: Thank you, Suresh, for your review, I am so very happy that you enjoyed the tour and had a great time in Saint-Petersburg! Best wishes, Elza
Kerri SonenshineUnited States
Elza is an exceptional tour guide. We enjoyed our two days with her in St. Petersburg. She is extremely knowledgeable and provided a great deal of information on the history and current state of the city. We appreciated her making arrangements in advance for early entry to the Hermitage and her being flexible to change the sites we visited on our second day and arranging a private boat ride. We also loved our authentic lunch. We highly recommend Elza if you visit St. Petersburg.
TOUR GUIDE RESPONSE: Hi Kerri, Thak you very much for such a wonderful review and feedback. It was a great pleasure to guide you and to spend time with you! Hope to see you again one day. From Russia with Love!
Michael StrenkUnited States
Elza and the driver did a great job. Elza was very professional and her information was excellent. We had no problems----would do it again with Elza. She deserves the highest rating possible.
TOUR GUIDE RESPONSE: Hello Milchael, Thank you very much for the review, we had a wonderful time, thanx for coming! Best wishes for you and your family! Elza
Bruna BresnanUnited States
Elza is a good guide, who is knowledgeable and obviously loves her City. Our visit was limited due to my companion's walking issue, but we did see some nice sights and now can say that we have seen one of the nicest cities in Eurasia.
Maryann StangerUnited States
Wow! Best 2 day tour EVER! St Petersburg speaks for itself but the boat tour and Russian fast food stop and cathedrals were at the top of our list of memories. The BEST thing we have EVER done on any tour was a visit to Max ( he's the driver) parents country home. An authentic Russian meal in an authentic completely non-tourist location with people I shall never forget was truly the best of the best! Thank you Elza and Max. You provided us with memories we will never forget. Til we meet again...
Karina ChanRichmond Hill, ONTARIO, Canada
Elza was very friendly and a wonderful guide for exploring St. Petersburg. She was very knowledgeable about the Peterhof palace and gardens, as well as the city itself. She was very accommodating and made extra stops to places that we wanted to see, which we really appreciated. We did not feel rushed and very much enjoyed our day with Elza. If you're looking for a relaxing tour around St. Petersburg with great conversation, I would definitely recommend her!
TOUR GUIDE RESPONSE: Karina, Thank you very much for such a wonderful review, I had a great time with you too! I will be happy to meet you again and show you more unique churches and palaces «off the beaten path» ;)
Ben BartonUnited States
Elza was an excellent guide under the conditions of the weather at the time of our visit to St. Pertersburg. She was friendly, amiable, and very informative regarding the Russian history of the places we visited with her. We also had an opportunity to have a local Russian meal at one of our places of interest with her, where she was very helpful in her suggestions of local cuisine. We also had an opportunity to do some shopping and again her suggestions were very helpful. Betty and Ben
TOUR GUIDE RESPONSE: Hi Betty and Ben! Thank you for the 5 star review! It was my pleasure to take you around and I hope to see you again in the near future!
Kirk O'konskiUnited States
Elza... We can not say enough about this young Lady. Very efficient and extremely knowledgeable. Great sence of Humor and did everything we were sceduled to do and more. We felt as though she was a family member, she understood us right away and all felt comfortable immediately. Elza was The Best Guide We have ever had. Vladimir was a Great driver and we really liked him, he also really opened up and was part of the Family.... I will recommend both ELZA AND VLADIMIRE HIGHLY..Kirk,Kathy,Keith & Sheena.
TOUR GUIDE RESPONSE: Thank you so very much for your kind words that filled my heart with joy and love! I feel like a part of your family too and I already miss you much! Hope to see you again soon :)
Caroline McCordUnited Kingdom
If you ever have the opportunity to visit the wonderful city of Saint Petersburg do not pass Tours by Locals, we were a party of 5 who selected the guide Elza Gil for her knowledge off the city and her Art qualifications. Elza was able to organise the tour to our exact specifications and conducted us around the city with ease with the help of Max the driver. Everything went seamlessly and Elza's tour of the Hermitage museum was so professional and detailed we had other visitors listening in. G. McCord
TOUR GUIDE RESPONSE: Hello Caroline and George, It is such a plesure to hear that you enjoyed the tour and the service in Saint-Petersburg. I am so very happy to read your kind notes - it was my great pleasure to meet you, to know you and to show you my hometown! Looking forward to meeting with you again! From Russia with love!
Madeline R.Chicago, ILLINOIS, United States
Elza was our guide for two days in St. Petersburg. Our second day was spent going to Peterhof on a hydrofoil. We had children and seniors with us, and she made our day memorable for all ages. Elza was very attentive to the needs of our eclectic group and provided us with some unique experiences - a taste of Russian "fast foods," a ride on the train with a viewing of the magnificent stations, and knowledgeable info for all the places we visited. Great experience with Elza.
Madeline R.Chicago, ILLINOIS, United States
Elza provided us with two wonderful days touring in St Petersburg and Peterhof Gardens. She was attentive to our eclectic group, providing highlights for the children (ages 7-13) and commentary for the adults. She was also sensitive for those with some mobility issues, restrooms and snack breaks. All of us, thoroughly enjoyed both days with Elza as our guide.
TOUR GUIDE RESPONSE: Hello Madeline, Thank you for your friendly comment, I also enjoyed those two days with you and your big family! Thank you for coming and visiting Russia!
Ron BorgmanBrighton, MI, United States
Another terrific tour. Elza was well prepared and is a St Petersburg local. Willing to adjust on the fly to our likes and dislikes. Would highly recommend her
TOUR GUIDE RESPONSE: Hello Ron, Thank you for the review and for your kind words, it was a great pleasure to meet you, know you and guide you in Saint-Petersburg! Best regards, Elza
Daniel RudzinskiUnited States
Elza was extremely knowledgeable about every sight we visited particularly about the history. We were able to see many sites during our two day tour due to her efficient planning. Max our driver was always there when we were ready for him again largely due to Elza's coordinating.
TOUR GUIDE RESPONSE: Thanks so much for your good and nice comments!! It was my pleasure to share my love for the city with you!!!
Lori UnfusUnited States
Tour with Elza! We had 2 fabulous days and were able to see all of our must see places. Elza rearranged tours to deal with unexpected rain. We were able to add a quick unplanned stop to the Hard Rock Cafe which tickled our son. The meals were good including the borscht and pies. A nice inclusion to the tour. Our adult son walks with crutches and braces and uses a wheelchair for distance. Elza was most helpful and knowledgeable with navigating St Petersburg. Elza and driver made our visit fun and doable.
Patricia PomerleauUnited States
My tour of St. Petersburg with Elza was one of the most entertaining, informative tours I have ever taken. Elza speaks perfect english and has a wonderful sense of humor--the slightest irony doesn't get by her. Her grasp of history and art is, in my book, unparalleled among guides. She has a master's degree in art and there isn't a palace, painting, statue or building where she can't give you an entertaining, informative description. I highly recommend Elza for your visit to St. Petersburg
TOUR GUIDE RESPONSE: Patricia, thank you very much for the kind words, it was a great pleasure to guide you, I had an amazing time with you and also felt like we were best friends, I really miss you and hope to see you again soon! Hugs from Russia!
Elza was great not only in showing things, but in outlining us the cultural environment in St Petersburg. I strongly recommend Elza.
TOUR GUIDE RESPONSE: Thank you very much, Walther and Claire, it was a great pleasure to meet with you and to show you around. Hope to see you again one day in the nearest future! Lets keep in touch :)
Elza was a great guide-informative, friendly and knowledgable. Thankyou for showing us a different side of St Petersburg.
TOUR GUIDE RESPONSE: Susan, thank you for the review, thank you for the tour, you are such a great person! Wish you all the best during your long and exciting Trans-Siberean travel!
Cindy E.United States
Elza gave us exactly what she promised - a "2 Day Dream Tour of SPB". We gave her a lists of sites we wanted to see and she executed a perfect itinerary. She arranged for a comfortable 6 person van (that could also accommodate a folding wheelchair) AND a very competent driver. Not only is Elza thoroughly versed in Russian history and culture, she speaks excellent English and was incredibly patient as her 4 charges wandered amid the crowds. We left SPB absolutely satisfied thanks to Elza.
TOUR GUIDE RESPONSE: Hello Cindy, Thank you very much for this outstanding review and for booking the tour with me! I enjoyed showing you around my beautiful city and it was a great pleasure tou be your guide in Saint-Petersburg. Thank you for coming! Best wishes, Your Russian friend - Elza
Robert SoderstromUnited States
We were in St Petersburg for just 3 days, but Elza did a great job of getting us to all the places we wanted to see. She was very knowledgeable, personable, and her English was excellent. She saved us many hours of standing in line during peak season with her guide privileges. We feel very fortunate to have found her and would highly recommend her as a guide.
TOUR GUIDE RESPONSE: Robert, thank you for your letter, thank you for booking the tour with me, I was very happy to meet you and to be your guide in Saint-Petersburg!
Neil CowardUnited States
Elza was a delight to be with. She was a great communicator both prior to our visit and during. Always very prompt in answering our e-mails. Elza went out of her way to accommodate our visit, especially by securing our ballet tickets prior to our arrival. Elza was very knowledgeable and really facilitated our visit to St Petersburg. Our visit would have been much less enjoyable without her help.
TOUR GUIDE RESPONSE: Neil, thank you for the review, I am glad that you enjoyed your tour and your stay in Saint-Petersburg, hope to meet you again one day! Best regards!
Jaye TomlinsonUnited States
Elza is extremely knowledgeable of all the toured areas. She is very efficient which allows you to do alot of things. So there is no lingering. She treated us with great kindness and even bought a gift for my teen daughter on her birthday. We would highly recommend.
TOUR GUIDE RESPONSE: Hello Jaye, Thank you for the booking and for your review! Take care. Regards, Elza
Kaye C.BELDEN, MS, United States
very knowledgeable and excellent at accommodating family of6 with children
TOUR GUIDE RESPONSE: Thank you very much for the review and for booking the tour with me!
Leon JonesUnited States
We have used Tours by Locals several times in the last 8 years and had positive experiences that kept us coming back. One important thing for us has been the ability to customize our excursions to suit our interests. St. Petersburg was one of our best 2 day experiences to date. You could never see it all in 2 days but with Elza as our guide she was able to get all our main interest in the package as well as several special sites we would never had known about without her expertise. We'll be back.
TOUR GUIDE RESPONSE: Thank you very much for your review, it was a real pleasure to meet you and it is a great joy for me to hear that you enjoyed the visit to Saint-Petersburg! Hope to see you again in Russia!