Kent AdamsonUnited States
On Thursday morning Sept 19th I was shown around the amazing and historic city of Liverpool England by tour guide Neil. Neil and I immediately connected on what would be one of the best days of my 63 year old life. I must admit I am a bit of a Beatle snob having studied their music & history for most of my life and was afraid I might get a guide who was less knowledgeable then myself but Neil was fantastic and has such deep roots in Liverpool the tour was beyond my highest expectations !!
Mary Jo LopezOceanport, NEW JERSEY, United States
We spent a spectacular day in Liverpool with Neil. We visited sites that traditionally few visited. Neil made arrangements for us to take a boat ride on the channel. From there we saw the history of this port city. We had an incredible experience viewing the city from the tallest building; we visited magnificent Cathedrals; wonderful villages surrounding the city; and an incredible ride on a Trolley. Neil took the time to share with us the special locations the Beatles visited as young men.
TOUR GUIDE RESPONSE: Thanks Mary Jo - we had a fabulous day out on the river & visiting Port Sunlight & everything else we did it was great fun. I’m sorry to learn about the news back home & sending my thoughts & love - keep in touch thanks again Neil
Kimberly JohnsonUnited States
Highly recommend Neil for your shore excursions! We walked off the ship and found Neil easily. The car was comfortable and clean. Neil was very informative and if he did not know the answer to our questions he made an effort to find the answers for us. We would use his services again.
TOUR GUIDE RESPONSE: Thanks ever so much I really enjoyed my day with you all
Pat BooneUnited States
Neil was outstanding! Very knowledgeable !
TOUR GUIDE RESPONSE: Thanks so much I thoroughly enjoyed my day with you - I knew you’d love the “River in the Sky” & I hope you enjoyed the ferry cruise & have a safe trip home - thanks again Neil
Mary Beth DavisUnited States
TOUR GUIDE RESPONSE: Thank you Mary Beth as you know it was my absolute pleasure, you have such a lovely group of friends & we all had a great day didn’t we & we managed somewhat to have blue suburban skies most of the day despite the weather forecast. That’s an extremely kind review, I’ll remember our day out & how lucky we were with almost personal attention from the Chester Town Crier! Congratulations to both the couples celebrating their anniversaries & thanks again Neil
Paul WolmaransUnited States
Neil was an excellent guide. He was flexible to adapt to the bad weather, accommodated all group needs/quirks and clearly has a deep understanding of his subject matter. Neil is clearly a very compassionate person. Due to the rain on our tour date, we asked Neil to concentrate bit more on The Beatles. HIs in-depth knowledge of he Beatles was most impressive.
TOUR GUIDE RESPONSE: Thank you Paul it was my absolute pleasure, you have a lovely group of friends & I really enjoyed my time with you - kind regards Neil
Lorretta S.United States
Neil picked us up promptly from our cruise ship and headed straight for the areas that were going to be congested quickly. His decisions ended up getting us ahead of the crowds for places like Penny Lane and John Lennon's home, among others. His knowledge about the Beatles and Liverpool greatly enhanced our day! Our stop at Pontcysyllte Aquaduct a Victorian World Heritage Site in North Wales was spectacular and something we had looked forward to. Fantastic day!
TOUR GUIDE RESPONSE: Thanks Lorretta we had a fabulous day didn’t we! Neil
Maurice S.United States
Joanne DuncanUnited States
Neil was fantastic. We were able to see so much. We saw all the Beatles sites in Liverpool and also got a great tour of Chester. He knew a great place for lunch which was quiet and lovely inside. We also enjoyed the side trip to the aquaduct and the round reading room in Liverpool.
TOUR GUIDE RESPONSE: Thank you Joanne we had a lovely day didn’t we & I’m glad you enjoyed the Booth Mansion thanks again Neil
David DaviesUnited Kingdom
The association had a great day. Neil's suggestions for extra things to do such as to arrive by ferry across the Mersey and have a Scouser lunch, were great and thoroughly enjoyed by all. Will certainly use him again
TOUR GUIDE RESPONSE: Thank you David I think you put together a very good day out & it was lovely to meet you.
Pamela SloanUnited States
Fabulous time with Neil!
TOUR GUIDE RESPONSE: Thank you we had a lovely tour didn’t we and it was my pleasure - thank you so much for asking me to be your guide. Neil
Shannon B.East Greenville, PENNSYLVANIA, United States
Excellent pre-tour communicator. However, his information was non-linear. 4-hour tour: I asked for Beatles and some history. We got some Beatles, some history and some random. He was pleasant but, lacked in the professionalism of a Tours By Local guide. At times when we asked questions, he either ignored or didn't hear us. He was enthusiastic about his city which we loved. He was diligent to include a lot but, it had a disconnected sense about it. Left disappointed when other ratings were so high.
TOUR GUIDE RESPONSE: Thanks for your review Shannon, I’m glad you enjoyed the Beatles & History, visiting Two Cathedrals, watching Tolkien Filming, Radio City Tower Tour, Victorian Round Reading room, History of Liverpool, regeneration & World Heritage Site, China Town. & lots more. Your adult niece asked me to include the Cavern Club so we changed the tour from the Docks to Mathew Street. Nicola said she was delighted with the tour & offered me a tip which I declined & thank you for your very generous £20 tip too.
TOURSBYLOCALS RESPONSE: ToursByLocals are committed to quality tour experiences and we take all feedback seriously. We appreciate the positive comments in this review, however, it also surprising to hear about these negative aspects as we have full confidence in Neil's experience and his ability to provide well-structured, 5-Star tours!
Irving KlaskyUnited States
TOUR GUIDE RESPONSE: Was lovely to meet you and thank you for the 5 star review! neil
Isabel Hevia DardetUnited States
Neil was an excellent tour guide. He even had small bottles of water for each of us. He was attentive to our needs and preferences and did not mind shortening or lenghening our stay on any particular attraction. He a strong knowledge of the attractions we were seeing. A most enjoyable tour.
TOUR GUIDE RESPONSE: It was an absolute pleasure and thank you so much for leaving such a lovely review!
Elizabeth WrightsonUnited Kingdom
Great 3 day tour organised for our group of 5 by our guide. Neil was everything one could hope for in a guide - friendly, knowledgeable, organised and efficient. He took into account all our personal preferences and rearranged things for us to fit with the variable weather! Peter gave us a super tour of Chester and Port Sunlight accompanied by an invaluable commentary. Would highly recommend both for future tours.
TOUR GUIDE RESPONSE: Thank you Liz it was my pleasure & it's great to ask Peter to help us when we all go to Chester as he was educated there and he knows so much and I always learn lots from his tours too. Your family are lovely - I thoroughly enjoyed our time together, great weather and I hope you & Pete have great birthdays - Neil x
Susan DugdaleUnited States
One of our party of 6 was a Liverpudlian who left the city 50 years ago. The rest were Americans. EVERYONE was thrilled with the tour which was varied, had just the right amount of history, Beatles stuff and modern Liverpool life. We loved the day and Neil couldn't have been better.
TOUR GUIDE RESPONSE: Hello Susan what a fun day we all had I was delighted for Paul - I'm so pleased your friends enjoyed themselves & hopefully I'll see you both again - thanks again Neil
great guy, loves Liverpool and projects it across. great guy to go around with.
TOUR GUIDE RESPONSE: Thank you ever so much you were both great company and when you come back I'll be more than happy to show you around again - Neil