Casey LeFeverUnited States
Tai is super friendly and extremely knowledgeable about Hanoi. We were jet lagged and very tired toward the end of the tour, and he was very accommodating to make sure we enjoyed ourselves as much as possible. Highly recommended.
TOUR GUIDE RESPONSE: Hi Casey LeFever, I would like to thank you so much for your kind feedback on my services. I was so happy to welcome you two as my first customers for Vietnamese new year. I strongly trust with the great start, you will bring me good luck for the whole year. Thank you so much for enjoying all street food variety. I wish your kind return to Hanoi and I can welcome you heartily again. With lots of love and best regards Tai N.
William StoverUnited States
TOUR GUIDE RESPONSE: Hi William Stover, I would like to thank you so much for your rating about my services. It was my pleasant time to guide you and your dad during this time in Vietnnam. I wish you two had a memorable time for this whole trip in Asia and I hope to see you/family/friends back to Vietnam again soon. All the best and take care !!! Kind regards, Tai N.
David CohenPlattsburgh, NY, United States
Our trip to Ha Long Bay was a highlight of our stay. We were able to arrange taking the new expressway and there fore cut the travel time from 3-1/2 hours to 2-1/2 each way. Tai was an excellent guide and gave a good tour. His style of touring was a bit fast for us. He was able to speak very good English and gave good information. His understanding of questions sometimes was weak. The seaplane flight was AMAZING! A must do! The cruise was lovely and the meal we had on board was superb! Great tour
TOUR GUIDE RESPONSE: Hi David Cohen, I thank you so much for 5 star rating for the tour with me. It was great to know that you were very enjoying the seaplane, cruise and foods of the tour. I wish you had more time in Hanoi, so I can show you more authentic Vietnamese traditional foods, I am sure you will love it :). Hope to see you two again for another visit to Vietnam. All the best and take care !!! Cheers! Tai N.
Orunema KamalUnited States
We got to try so many different foods and Tai looked after us extremely well. He attended to all our wishes and didn't limit our tour to just food. We loved Tai and how much he helped us understand his wonderful city. He had a ton of knowledge to keep us intrigued and taught us a lot. Would visit again just see our new friend, Tai ❤️
TOUR GUIDE RESPONSE: Hi Orunema Kamal, Thank you so much for your review about a foodie tour with me. It was my pleasure to be your guide and I was enjoy the time with you two too. I wish you had enjoyed the trip with others as much as you did with my Hanoi Foodie Tour and have a memorable trip in Vietnam this time. Take care and see you again. Kind regards, Tai N.
Jeff ManhartUnited States
Tai was an incredible guide! Very knowledgeable about all food and took me to fantastic places to eat. Since I was alone and got full quickly, he improvised tour to show me different interesting places/temples and was excellent in explaining history of everything. Tai is excellent ambassador for Hanoi! He is very friendly and fun. I enjoyed his company very much and hated for my time with him to end! Would give 10 stars if I could!
TOUR GUIDE RESPONSE: Hi Jeff, Thank you for your time to review my tour and it was so enjoyable to be with you for a day in Hanoi. I would love you had more days in my cities, so I can show you more than what we had done. Thank you so much and have a good trip ahead and we will keep in touch. Don't hesitate to let me know if I can be of your further assistance in Vietnam. Take care friend !!! Tai N.
Leonard McGeeUnited States
Tai was the best!! Great trip through the Vietnamese countryside and great trip on the boat in Ha Long Bay. The van we traveled in was new, roomy and comforrtable. The four of us in our group were the only travelers on the boat in the bay!! Tai was knowledgeable and funny - an overall great companion. We could not recommend him higher.
TOUR GUIDE RESPONSE: Dear Leonard, Thank you so much for your such glowing review about me and my services. I am really touched anytime to get customers' comments in which I understand you had a great time with me. Thank you so much for your kind recommendation, I am deeply grateful for that. I wish you a wonderful time in Vietnam. Hope to see you again and with lots of love, Tai Warmly regards, Tai N.
We had an amazing time. We managed to see everything we wanted and much more thanks to our guide. Highly recommend.
TOUR GUIDE RESPONSE: Hello from Hanoi, Thank you so much for your rating. It was my pleasure to arrange and accompany with you two in our beautiful Vietnam. Everything comes up with amazing things in Ban Gioc Water Fall and Nguom Ngao cave, though it is the best of our trip. Foods are also delicious and jump during the Hanoi foodie tour. Really good to know that you like most of the foods during the trip. We will keep in touch and wishing to visit Australia again in the coming further. Wishing you all the best and take care
Cheng Ying NgMalaysia
Tai is very friendly and helpful, you can count on him! Before and during the trip, Tai gave us lots of useful advise. We booked Hanoi full day trip, but Tai helped us more than we expected. We booked our hotel room through Agoda, but Tai stayed when we check-in and solve some of our problems, other than that he also offered to bring us around for dinner =) we know he usually charge but he didn't, we did buy him dinner as return.
TOUR GUIDE RESPONSE: Hi Wen Hsin Cheah , Thank you so much for your kind lovely review and great to know that you all had enjoyed the trip. It was my pleasure to accompany with your family during the very first day in Hanoi. We are friends now and I wish to come back Malaysia once day to meet up with your family there. We will keep in touch and don't hesitate to let me know if I can be of your further assistance in Vietnam. Good luck and take care, friends! Cheers! Tai N.
Jaime LowyUnited States
Tai is a wonderful guide and made our experience in Hanoi a memorable one. He showed us many sites around the city, explaining the history and significance of each one. He was flexible and allowed us to go at a pace that was very comfortable for us. The tour of the market and cooking class was a lot of fun for us; we had one of our favorite meals during our entire trip! We had a great time on this tour and really enjoyed having Tai as our guide. Highly recommended!
TOUR GUIDE RESPONSE: Hi Jaime & Amy, Thank you so much for booking my tour in a very last minutes and great to know that you two had a great time with me for city tour with Cooking Class in Rose Kitchen Hanoi. I am sure you two will practice for making vietnamese traditional foods at home when you return. Thank you again and I wish you two will have a good trip ahead in Vietnam and text me any time if I can be of your further assistance. Best wishes, Tai N.
Patrick HarrisonSeattle, WA, United States
Promoted as fluent in English - we would say conversational at best. Seemed un-interested and was looking at his phone many times. Our driver got lost in Hanoi, wasting an hour of our time. Halong Bay was amazing and our lunch in Hanoi memorable, but not our favorite tour on this trip.
TOUR GUIDE RESPONSE: Hi Patrick, I hope you are your partner are doing well. I felt very bad for getting this review from you since I hadn't made a memorable trip for you two as I did with other clients. I won't explain anything but I hope to serve you and your partner a gain in the coming future, so you can see our improvements. Please accept a sincere sorry from our driver since I did call him to mention your comments to him to improve his mind for roads in Hanoi. Thank you so much and we will you all the best.
Debra IsensteinUnited States
Tai was amazing!! He took the time to make the tour authentic and we felt like we were given the opportunity to see Ha Long Bay through the eyes of a native. Tai is knowledgeable and goes the extra mile to be sure you are comfortable and enjoying yourself. Highly recommended!
TOUR GUIDE RESPONSE: Hi Debra Isenstein, It is great to get your review, thank you so much for being my clients. It is my pleasure to be with you two during the short trip in Vietnam. Thank you so much and we will see you again soon. Cheers! Tai N.
We spent an amazing day with our guide Tai, exploring and learning about Hanoi. He was professional and friendly from our first contact (by email). He was so knowledgeable and passionate about his city and country and we learnt so much from him! The air-conditioned van, excellent driver and bottled water were all very welcome as we travelled to various landmarks and culturally significant points around the city. We cannot recommend this tour highly enough! Greg & Roseanne Woolooware (Sydney) Australia
TOUR GUIDE RESPONSE: Hi Greg & Roseanne Woolooware, It made me so warm during these cold days in Hanoi when I got a review from you. Thank you so much for your nice words to me. It was a very pleasant day with you and Greg and I really wish to be welcome you/family/friends all back to Vietnam for a longer trip soon. Thank you so much and see you soon, take care Greg & Roseanne! Cheers! Tai N.
Tai was Outstanding. His knowledge and tour were Superb . A Wonderful tour guide
TOUR GUIDE RESPONSE: Hi Malcolm Haire, Thank you so much for using my services during your long trip with Celebrity Millennium cruise. Thank you for your nice words to me. It was a such my pleasure to be with you two for a day to Hanoi from Ha Long bay port. We will keep in touch for sure and wish to welcome you/family/friends back to Vietnam soon to discover other parts of Vietnam as we were talking. Happy X - Mast, happy New Year !!!! Best reagrads, Tai N.
Judith MillmanUnited Kingdom
I had a very enjoyable and informative few hours around some of the sights of Hanoi with Tai Ngo. He fitted in with my timings, picked me up from my hotel & had planned a leisurely rickshaw ride to the sights. He sent me an itinerary beforehand so that I knew exactly where we were going. He was very polite and knowledgeable and answered all my questions. His English is very good & clear. At the end I was dropped back to my hotel. I would highly recommend Tai to anyone
TOUR GUIDE RESPONSE: Hi Judith Millman again, It is awesome to get your lovely review. It was very nice to be with you during your very first day tour in Hanoi before joining in your group for a long trip in Vietnam. I wish you will enjoy Vietnam's trip as much as you enjoy it with me. Again, thank you for booking tour with me and I wish you/family/friends a nice X-Mast and a new year with Health - Success and Happiness! We will sure to meet again, take care Friends! Warm Regards, Tai N.
Steven AronsonNew York, NY, United States
Very polite efficient and informative guide. This is a "private VIP" way to see Halong Bay. Worth the money unless you dint mind mass tourism
TOUR GUIDE RESPONSE: Dear Steven Aronson, Thank you so much for your kind message for leaving such a nice review. It was my great pleasure to welcome you two in our beautiful Hanoi, Vietnam. It was very nice to experience with Seaplane in Ha Long bay which is worth for money. I look forward for your return to Vietnam soon. Take care & we keep in touch. Cheers! Tai N.
Pauline GoodmanUnited States
TOUR GUIDE RESPONSE: Hi David Jack, Thank you so much for booking my tours for your clients. I had a wonderful time with Pauline Goodman for a day trip to Hanoi from Ha Long bay shore. Thank you for your professionalism and we look forward to our fruitful cooperation in the future. Warm regards, Tai N.
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
TOUR GUIDE RESPONSE: Hi Rosanna, Thank you so much for your kind rating me & I hope you all had backed home safe & sound after the long trip in Asia. It was great to meet you all during a short trip from Ha Long bay to Hanoi but I wish you all had enjoyed it very much. It had a very pleasant time with you all. We will keep in touch and don't hesitate to let me know if I can be of your further assistance in Vietnam. I look forward to seeing you/family/friend in our beautiful Vietnam. Warm regards, Tai N.
Kathy HuaUnited States
Tai was a great tour guide for our day trip out of Hanoi. He arrived on time and spoke English very well. He took us to a few lovely places, and was very knowledgeable, answering all of our questions throughout the day.
TOUR GUIDE RESPONSE: Dear Kathy H, Thank you so much for your review and it was very nice to be with you all for a day trip to Bai Dinh Pagoda n Trang An Ecotourism. I had an amazing time with you all. It is great to know that you all had fabulous moments with me. I wish to welcome you all back to Vietnam once day, so we can have another trip to gather. We surely that we will meet again for a longer trip. Again, thank you so much for using my services and all the best. Good luck & take care Kathy! Warmly regards, Tai N.