Patricia LifrakUnited States
The sites were very nice but guide could have been more attentive and explain things to us rather than talk non stop to the driver in a language we could not understand. Also guide did not explain the type of menu available at the restaurant and misrepresented the total length of the tour by 2 to 3 hours.
TOUR GUIDE RESPONSE: Dearest Patricia, I apologize that you felt my attention was not given fully to you during our tour. I was speaking to the driver in Italian to ensure that all of your wishes of the day were respected. He doesn’t speak English. The wineries in Italy normally do not have menu’s to choose from , they have set items to pair the wines with, as you enjoyed. I was unaware of your kosher food request but hope you enjoyed the wondeful vegan farm to table fare you were given. Wishing you continued safe travels.
Amy SchillingAppleton, WI, United States
Roberta is very sweet and has a lot of good art historical knowledge. My 19 year old daughter had a great individual conversation with her about gothic architecture is renaissance architecture.
TOUR GUIDE RESPONSE: Thank you Amy, it was a pleasure meeting all of you. Wishing you a Happy New Year! All my very best , Roberta
Jennifer ShragerUnited States
Roberta filled in at the last minute for another guide who was ill and did a terrific job. The tour was interesting and engaging and fun. We would totally use her again.
TOUR GUIDE RESPONSE: Thank you kindly for your review and note that I would be delighted to have you back again. Grazie Roberta
Carlos FigueroaUnited States
She was exceptional. The Vatican was overwhelming and she guided me through it in a thoughtful and methodical way, all while pointing out things I never would have known in my own. Well worth it!!
TOUR GUIDE RESPONSE: Thank you kindly Carlos. I look forward to seeing you again in the future.
From the moment our family group of nine met Roberta she made us all feel very welcome and gave us an incredible insight into the history of early Rome. Her knowledge amazed us with any question asked of her she was able to answer in detail. Her warmth and sense of humour was well suited to Aussie travellers. Thank you so very much Roberta We look forward to meeting you again on any future tours and would highly recommend you to anyone. Also thank you Roberto who safely drove us in Rome.
TOUR GUIDE RESPONSE: Thank you kindly for your wonderful review. I so enjoyed meeting all of you and your questions were so engaging and I was happy to answer each of you. I look forward to your return visit and wish you the happiest of holidays. Grazie
Jeff GetzUnited States
The tour of the Vatican was fantastic ... having the "inside" story really helped to bring to life what we were observing. We were so glad to have Roberta to educate us... and her personality was perfect for this tour ... very laid back, just taking a stroll through the Vatican, telling the story ... and avoiding the massive crowds where she could. We really enjoyed her company and highly recommend.
TOUR GUIDE RESPONSE: Thank you kindly Jeff, I enjoyed sharing all of my knowledge with you and it was wonderful to meet you. Please return to Rome soon. Grazie!
Marjorie PierceUnited States
Roberta was excellent. She was very responsive to our interests and extremely knowledgeable. We got more out of the tour than we could have imagined! She and the Vatican tour she gave were highlights of the trip.
TOUR GUIDE RESPONSE: Thank you for your kind review of our day together. I so enjoyed meeting all of you and look forward to your return. Grazie tanto!!! Happy Holidays.
Richard GaynorUnited States
I am a history buff and found Roberta to be extremely knowledgeable about everything within the tour. Her English is very good and her personality very upbeat. We very much enjoyed the tour under her guidance.
TOUR GUIDE RESPONSE: Thank you kindly Richard for your thoughtful review. I so enjoyed meeting you and it was my pleasure to share all of my knowledge about the Vatican and historical facts throughout our tour. I look forward to your return to Italy, as you have much more to explore. Grazie
Andrew Hodges IIIShreveport, LA, United States
Robertas' tour, Florence in a day, was just perfect for us. Got to see the major sites in Florence while on a very tight schedule.
TOUR GUIDE RESPONSE: Thank you Andrew, I so enjoyed meeting both of you and am excited to have you back in Italy again. Grazie millie
Robert BeaucheaPiscataway, NJ, United States
TOUR GUIDE RESPONSE: Thank you kindly for your wonderful review.
Andrew Hodges IIIShreveport, LA, United States
Our tour with Roberta was perfect. She is very knowledgeable about The Vatican City. We enjoyed getting to know her and would certainly use her the next time we are in Rome.
TOUR GUIDE RESPONSE: Thank you so kindly for your wonderful review Andrew, I so enjoyed meeting you both and cannot wait for your return. Grazie millie
Roberta is a fantastic tour guide. I had a wonderful time seeing Rome with her. She is knowledgeable and adaptable and one of the best guides I have ever had!
TOUR GUIDE RESPONSE: Grazie millie!!! Come back soon dear.
Susan MastelloneUnited States
Outstanding tour and outstanding guide !!!! I would do it over and over again !!!!! Thank you Roberta !!
TOUR GUIDE RESPONSE: Grazie Tanto Tanto Susan. Please come back and let me have the joy of showing you much much more. Your friend in Rome, Roberta
Susan MastelloneUnited States
TOUR GUIDE RESPONSE: Grazie Susan - It was a pleasure to meet you.
Eleanor SiegalSan Antonio, Texas, 78230, United States
Roberta was outstanding in every way---SUPER knowlegable, personable, friendly and extremely attentive! Eleanor S, San Antonio, Texas
TOUR GUIDE RESPONSE: Thank you Eleanor for your wonderful review. It was a pleasure to have you under my care for the day! Hope yo see you again soon.
Franco MontanoUnited States
This tour was great I'm so glad we were able to get in early. Roberta also did an amazing job in avoiding all the big lines and trust me they get really long. Roberta was very knowledgeable and got us through the main highlights before things got real busy. We didn't feel rushed since she allocated the perfect amount of time to really enjoy the main highlights. If you want to see the Vatican book this tour with Roberta trust me it's worth it.
TOUR GUIDE RESPONSE: Thank you dear Franco! This was such a blessed review and I so enjoyed meeting your family. Please stay in touch and come back.
Katie RobertsonUnited States
Mario picked us up on time and drive us to Ostia where we meet Roberta (a bit of a surprise as we booked Mario as our guide). Roberta was amazing guide. Really enjoyed the tour. Roberta paid attention to the people in our group and made adjustments for those who were not doing well in the heat. Mario meet us at the end of the tour and took us to an amazing lunch spot. He joined us and we enjoyed getting to know him better. After lunch Mario dropped us at hotel. Mario and Roberta were just fantastic.
TOUR GUIDE RESPONSE: Grazie Katie! Mauro and I both enjoyed meeting you and showing you the best of Ostia Antica. I look forward to your return. Grazie Millie
Dennis Smithcharlotte, NC, United States
Roberta was an energetic, personable guide. Her knowledge of the history of the coliseum and the Forum provided a great experience for all of us. The tour was a great learning experience and our grandchildren (15 and 17) thoroughly enjoyed everything.
TOUR GUIDE RESPONSE: Thank you Denis, it was nice meeting you.
Michael TownsLakewood Ranch, FL, United States
Roberta was great. She is not only incredibly qualified but her ability to communicate her knowledge is wonderful. We had a delightful day and hope to be able to return to Rome some day to spend more time with Roberta as one day was only the tip of what is there.
TOUR GUIDE RESPONSE: Thank you kindly Michael, it would be my pleasure to meet you again in my Eternal city. Grazie, Roberta
Diana HendersonUnited States
We selected the Breakfast tour, as we had time constraints, and also limited attention with two children 11&12. It was great to move to the front of the lines at a very busy time of the year. Roberta gave good explanations and answered the children's questions. The breakfast was nicely done, sufficient and efficient.
TOUR GUIDE RESPONSE: Great! I’m so happy that you were pleased with our tour and It was a pleasure meeting your family. I look forward to your return. Grazie
Morgan MancsuoUnited States
Great tour guide! We greatly enjoyed learning from Roberta and experiencing Rome with her.
TOUR GUIDE RESPONSE: Thank you Morgan!!! I also so enjoyed meeting you and look forward to your return to my Eternal city. Grazie, Roberta
Marnie BattistiniUnited States
TOUR GUIDE RESPONSE: Thank you for your rating, I enjoyed meeting you and wish for your return.
Jeff FisherUnited States
Roberta was very informative and a wonderful guide. I would highly recommend her for a tour. Jeff Fisher May 12, 2018
TOUR GUIDE RESPONSE: Thank you Jeff, it was my pleasure meeting you in Rome. Grazie
Alison WatsonUnited Kingdom
TOUR GUIDE RESPONSE: Thank you for your testimonial of our day. Grazie Millie
Kelly MulraneyUnited States
Roberta is a fantastic tour guide! She was easy to talk to, understanding with our time constraints and able to fit in a request to go to an additional site. Roberta is an expert on the Vatican City, she answered all of our questions, schooled us on a lot of info we didn't know, and was able to get us through the lines in minutes instead of hours like everyone else! I can't recommend booking a private tour with Roberta enough!!
TOUR GUIDE RESPONSE: Dear Kelly: Thank you very much for your wonderful testimony to our day together. I also enjoyed your company and look forward to your return. Grazie Roberta
Sharon FanelliUnited States
Roberta was wonderful! She was so knowledgeable and gave valuable insight to the artist. She was very attentive and just a lovely person. We highly recommend Roberta.
TOUR GUIDE RESPONSE: Thank you kindly Sharon, it was wonderful to meet you. I look forward to your return to Rome. Grazie
Dana CasaleUnited States
Roberta was an exceptional tour guide! Very knowledgeable and professional, but also warm and friendly. She provided excellent content and context, and made us feel like we were walking amongst the Ancient Rome denizens! Grazie Roberta for a memorable, wonderful tour! The Casale family
TOUR GUIDE RESPONSE: Thank you Dana, it was such a pleasure to meet your lovely family. Please come back and visit again very soon!!! Grazie
Craig H.United States
TOUR GUIDE RESPONSE: Thank you kindly, I enjoyed showing you around Rome and hope for you to come back soon. Grazie
Sunny PillowDallas, TEXAS, United States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.
John CavanaughUnited States
Amazing tour! Roberta was excellent! Highly recommended.
TOUR GUIDE RESPONSE: Grazie Tanto!! It was my pleasure John and I hope you come back to Italy very soon!
Neil KernUnited States
Roberta was a wonderful tour guide of the Vatican tour - She is extremely knowledgeable and passionate on the finer details of this tour and conveyed in manner that brought it to life! We highly recommend Roberta for this tour.
TOUR GUIDE RESPONSE: Grazie Millie Neil! I so enjoyed meeting both of you and I'm so pleased that the information I shared with you during our tour was used to obtain a photo with Kier, very special. Please return to me soon for more adventures together. My very best to Arlene.
William T.United States
Roberta's knowledge of the Vatican was amazing. She is a very sweet, kind person, that is very passionate about this tour. She answered all our questions and helped understand many special things throughout the Vatican galleries that then tied into Michelangelo's works in the Sistine Chapel. Very enlightening. Being able to bypass long lines and to have a personal guide was incredible and well worth it. The Vatican is a very special tour that should not be missed and Roberta made it even more special.
TOUR GUIDE RESPONSE: Grazie Tanto Ted! I'm so pleased that you enjoyed my tour and look forward to your return to Rome.
William T.United States
Tours by locals was a wonderful service and easy to use. Our Guide Roberta A. was very helpful in setting up our tour and in communicating in advance. Once on the tour, Roberta couldn't have been better. Being able to walk past long lines was a huge plus. She was Very knowledgeable and was careful to help us visualize what was while seeing what is. Very sweet personality. I would highly recommend a tour with Roberta.
TOUR GUIDE RESPONSE: Thank you Mr. Torgerson, it was my pleasure to meet you and I look forward to showing you more inside the Vatican. Grazie Millie!
Janis VicknairUnited States
Beautiful Vatican tour. Roberta was so informative. She prepared us for what we were to see prior to the actual tour. Her knowledge of the Sistine Chapel and the Bascilica was outstanding. Loved that it was a private tour. Worth every penny. Thank you.
TOUR GUIDE RESPONSE: Grazie Janis! I really enjoyed showing you, a teacher for so many years all of the wonders of my world and Vatican City. You were both so nice and lovely with me and I wish you a fantastic cruise and safe journey.
Edward H.United States
Roberta was very flexible to adjust so we did not revisit some of the things I saw on an earlier tour in Viterbo. Her suggestions were very appropriate, interesting, and beautiful. She has a wealth of knowledge of the area and a passion for its history and culture that came through as she guided me along. The result was an intriguing day during which I gained an appreciation of the history and unique culture of Viterbo and its surroundings.
TOUR GUIDE RESPONSE: Grazie Mr. Howell for your kind words and I'm so pleased that we could get in as much as we could of the new and exciting places in Viterbo. I look forward to meeting you again in Italy.
Michael McConnellUnited States
Our tour guide has a wonderful, friendly personality and knew perfectly what to share with us that made our tour of the Vatican especially meaningful and unforgettable. Roberta is a special lady!
TOUR GUIDE RESPONSE: Grazie Millie Michael! The pleasure was all mine.
Roberta was very enthusiastic and accommodating. She was able to come up with a suitable agenda on the fly for our family of five with 3 kids under 13. We asked to see sites with few other people around. We visited St. sebastien catacombs, walked on the Appian way and saw a magnificent surviving segment of the aqueducts as well as several other sites along the way
TOUR GUIDE RESPONSE: Thank you Stacey! It was such a pleasure showing your family the best off the beaten track places in Rome. I look forward to showing you more next time. Grazie
Louise HenriUnited States
TOUR GUIDE RESPONSE: Grazie Louise!!! Please return to Rome soon.
Fred PittsUnited States
One of the best guides I have had. Roberta led us on a Vatican tour. Funny, knowledgeable, able to guide us through the crowds with ease. Will book her again when we return and will recommend Roberta to anyone! She was wonderful.
TOUR GUIDE RESPONSE: Grazie Fred! Thank you so much for your wondeful comments regarding our tour, it was such a pleasure to meet you both and share my passion. I look forward to your return. Grazie millie
Jerry MahoneyUnited States
Roberta was Wonderfully polite. Enjoyed being escorted around
TOUR GUIDE RESPONSE: Thank you kindly Mr. Mahoney, the pleasure was all mine. Please do return to Rome, I would be delighted to show your much more. Grazie
Ricardo DalmasUnited States
the date available when we booked turned out to be a holiday so we had to reschedule with a different guide. Also we did not have early access (Sistine chapel was overcrowded) and breakfast was just OK. This tour is HIGHLY over priced.
TOUR GUIDE RESPONSE: I'm sorry you felt this way. That morning you entered into the Museum's with the early breakfast VIP tickets at 7:45am as purchased in your tour, which is the early entrance that was respected. The Sistine Chapel opened to you at 8am which is an hour before the general public. My apologies.
Scott GochnauerUnited States
Roberta did a great job. Very knowledgeable!
TOUR GUIDE RESPONSE: Thank you kindly Scott, it was my pleasure.
Joseph FargnoliUnited States
Very knowledgeable and helpful in describing the sites. Also given the size of our party, she was extremely patient. Probably the best day of the trip we spent in Rome.
TOUR GUIDE RESPONSE: Thank you so much for sharing your vacation with me, it was my pleasure yo meet you and show you my Eternal City. Please come back soon! Grazie
Andrew ReidNew Orleans, LOUISIANA, United States
TOUR GUIDE RESPONSE: Thank you Michaela, it was a pleasure meeting you yesterday.
Vivian RuehlmanUnited States
This is definitely the highlight of our stay in Rome. My son had a wonderful time making pizza,receiving the gladiator training and of course the ice cream. Also get to know about Rome history was important. Our tour guide was excellent, full knowledge of Rome and is easy to talk to. I also receive many recommendations on restaurants and ideas for souvenirs, it was more than helpful. I highly recommend this tour to anyone with kids visiting Rome.
TOUR GUIDE RESPONSE: Thank you kindly Vivian, I really enjoyed showing you all the best and your son is a little joy!!! Grazie for choosing me, please come back soon!!!
Joan ConwayUnited States
We feel so blessed to have spent an amazing three hours with Roberta touring the Vatican and St. Peter's! Her passion, knowledge, professionalism and warmth are unparalleled. We felt so comfortable with her and learned so much. We feel like we not only found a great tour guide, but a true friend in Rome, as well! If you are lucky enough to have Roberta available as your guide, sign right up! You will be so impressed and will most definitely make the most out of your visit to an amazing site.
TOUR GUIDE RESPONSE: Oh my dear Joan, Larry and Allison....the pleasure was all mine!! You do in deed have a friend in Rome for life!!! Please do come back and I would be so delighted to show you much much more of my country. Grazie Millie!
Roberta gave us just what we wanted, a glimpse into the history and culture of this lovable city. She is a native of Rome but she does speak perfect English. We really enjoyed the tour and it enhanced our knowledge and love of this great city. Gracie mille Roberta!
TOUR GUIDE RESPONSE: Thank you kindly Helen! I so enjoying sharing my city with you and look forward to your return. Grazie millie e Tutti !!!
Gary HawkinsUnited States
Roberta was friendly and knowledgeable, and offered good suggestions for new places to see on our third trip to Rome. She also hired a driver so she could concentrate on telling us what we were seeing. Thank you, Roberta!
TOUR GUIDE RESPONSE: You're so welcome Gary, it was my pleasure and I look forward to meeting you again.
Martin MillerUnited States
TOUR GUIDE RESPONSE: Thank you for your kind review! I look forward to your return to Rome. Grazie, Roberta
Christopher HagueUnited States
I booked a last minute tour with Roberta when plans with a family member fell through. She responded promptly to my inquiry with her availability and set up a very memorable day trip to Florence from Rome that allowed me to accomplish much more than I could have on my own. Roberta's deep local knowledge and relaxed, warm personality combined to create an enjoyable and enriching experience. I look forward to rebooking another tour in future:
TOUR GUIDE RESPONSE: Thank you kindly Christopher, it was a wonderful day and I so enjoyed showing you the beauty of Florence! I look forward to your return to me in Italy with your family members.
I can't say enough about Roberta... She was so personable, and very knowledgeable. I felt as if we had known each other for forever. She was a great tour guide and is great at what she does. Pick her!! You won't be disappointed!
TOUR GUIDE RESPONSE: Thank you for your kind words and review. It was so much fun meeting all of you! Please return to me in Italy for more fun! Grazie Millie!!!
Chris WilliPhoenix, AZ, United States
I wrote a two page essay about our experiences with Roberta (and Mauro) only to see that the maximum length of review is only 510 characters... so let me condense it. When I first contacted Roberta she responded promptly and then she stayed up until 4am (Italy time) getting everything just right, and then when we met a month later she was even more than we expected. She was warm, beautiful , sweet, intelligent and informed, open and caring. Grazie Mille Roberta-We will cherish our two days together!!
TOUR GUIDE RESPONSE: Thank you Chris for such a wonderful review. Mauro and I both enjoyed taking great care of you during your visit to Rome. We look forward to your return!!! It was really a gift for us to have been chosen by you for your time in Rome. Grazie Millie!!!