Mark EveleighUnited Kingdom
Aubrey was excellent! Probably the best guide we had in the area. He was highly knowledgeable and - perhaps even more important - super-enthusiastic. I'd recommend him (and, hence, your company) to anyone.
Brooke HardwickHong Kong
This tour was phenomenal! Aubrey was incredibly attentive to our wishes. He designed a thoughtful, well paced and fascinating tour. His knowledge of the culture and history of Macau was second to none. Not only do I recommend him here but my family and friends will only ever use Aubrey from now on!
TOUR GUIDE RESPONSE: My pleasure to be able to tour you around the city. Glad to hear that the two of you enjoyed the tour. Will try my very best to serve all customers in the same way. Looking forward to seeing you again.
Lauren SchneiderUnited States
Lauren SchneiderUnited States
Aubrey planned a fantastic 4-hr walking tour for a group of 22 students+3 leaders, which can be a difficult feat but was managed with skill. Our leaders agreed that he was an exceptional guide who was energetic, knowledgeable about the colonial Macanese sites he was showing, and very organized. Additionally, he was skilled and patient dealing with the students and catering to their needs, especially the delicious group lunch that accommodated diet restrictions. Will definitely reach out for future tours!
TOUR GUIDE RESPONSE: Being a UNESCO World Heritage Specialist Guide, I am trained to customize the tour accordingly and to present the relative information in the most interesting way. It is great to learn that even the leaders enjoyed the tour. Thank you for providing the information about the diet restrictions of the group which makes my job a lot easier. Looking forward to serve another group of students in the future. Thank you and best regards to each and every one of you.
Lauren SchneiderUnited States
Everything went extremely smoothly for our group of 25 arriving in Macau at the ferry terminal and being transported to their hotel for the evening. Aubrey was always fantastic in terms of communication and reliability, but he really shined in the guided tour to the group the next day.
TOUR GUIDE RESPONSE: Thank you for the good words. I am just doing my job in the right way. The leaders are very friendly and helpful. Students are very cooperative too.
Ian MarksUnited States
Aubrey was a total professional. He was prompt, polite, kind with our children, and knowledgeable. He adapted the tour to fit our needs and made the day "ours." His vehicle was perfect for the needs of the tour, clean, plenty of space, and stocked with treats. His understanding of the geography, politics, and history were impressive. He knew the detailed history of the people, places and objects we encountered. His commentary was interesting and informative. We recommend him enthusiastically.
TOUR GUIDE RESPONSE: Ian Marks and family, thank you very much for your great comment. I am very glad that we spent a great day together. Showing you around and sharing the stories about Macau was just like taking care of my family. Ian, Jennifer, Aaron, Owen and Kathryn, a big thank you! You guys are missed. p.s. Please tell Owen that I might send him the quiz...
Joseph TraigleUnited States
Aubrey is simply put, one of the most outstanding guides I have encountered. He is extremely professional, knowledgeable, thoughtful guides I have ever used. You will more than pleased with his services. Joe Traigle USA
TOUR GUIDE RESPONSE: Dear Mr. Traigle, Thank you for your great comments. I actually learned a lot from you. Great afternoon filled with great conversations. A great honor to be able to show you around. Looking forward to seeing you again. Best regards, Aubrey C
Shivani AdaljaUnited Arab Emirates
We had booked a full day tour with Aubrey this December. It was the best decision we ever made. He was before time to fetch us,extremely knowledgeable, and patient.Since we were not interested in the casinos, he created a tailor made tour for us focusing on culture and history.Since my husband is into photography,he gave us ample time to click shots and took us to some great spots to take pictures.We highly recommend his tour and if you ever visit Macau, he should be on your itinerary. Thank you Aubrey!
TOUR GUIDE RESPONSE: Shivani and Nassim, thank you very much for your compliments. I am so glad to learn that they two of you enjoyed the tour. Your comments will motivate me further to provide even better service to all my guests. Looking forward to serving you again. Thank you again for choosing TBL and me.
Aubrey had very good local knowledge and has a very pleasant and easy going personality. Would definitely recommend his tour of Macau.
TOUR GUIDE RESPONSE: Dear Mr. Pettener, Thank you for your great review And thank you for choosing TBL and my service. As 2018 is approaching, may I take this opportunity to wishing you and your family a great year ahead! Happy New Year! Best regards, Aubrey C
Aubrey is a field of knowledge on Macau and was polite and entertaining. There were 6 of us and we all thought this part of our trip to Hong Kong was one of the best. We chose a tour that concentrated more on the history and it was fascinating. I would recommend anyone going to Macau to have a tour of this beautiful place even if for a few hours. Aubrey spoke extremely well in English and he was amazing. The car went in was roomy and clean and he had plenty of water to hand out. Thank you so much Aubrey.
TOUR GUIDE RESPONSE: Hello Ally. I am glad to hear that you enjoyed the tour. Macau is actually a fascinating city with long history. Wish that you can come again with your family and friends. Thank you for choosing TBL and me.
Helen Hope HanaUnited States
Aubrey emails were very informative and helpful, explaining how to purchase our ferry tickets. He met us promptly at the Macau pier where we began a lovely tour. Since we are not gamblers we merely rode by the casinos and spent our time seeing the historic sites. We had a lovely lunch typical of the blending of Portugal and Macau cuisine. I would highly recommend Aubrey, a gentleman and a scholar.
TOUR GUIDE RESPONSE: Thank you for your review and for choosing TBL and me. I am very happy that you enjoyed the tour. Will continue to serve all the guests in the same way. Looking forward to serving you again in the future.
Phillip BelisleUnited States
Aubrey picked us up at the Macau Pier. We took the 9AM Jet boat to arrive at 10AM. We spent the rest of the day on tour with Aubry. He had a great itinerary. He was able to stop, show and explain old Macau in a most enjoyable way. It was a full and satisfying tour. Be sure to ask for Aubrey C for your Macau tour. You will learn all about Macau... past, present, and future.
TOUR GUIDE RESPONSE: Phillip, a big thank you! It's an honor and a pleasure to be able to serve you. Glad to learn that the two of you enjoyed the tour. I will continue to give my best. Take care and best regards to Leslie and you.
Wallace WongUnited States
Aubrey took us on a fantastic tour of the city on short notice. Given our time constraints, we only had about 4 1/2 hours. However, Aubrey was able to show us all the important sites of Macau in that span of time. What was most impressive was his high level of engagement and knowledge of Macau's history. This brought the sites to life for us and made us appreciate Macau's heritage even more. His outgoing and friendly demeanour made the tour that much more enjoyable. Highly highly recommend!
TOUR GUIDE RESPONSE: Hi Wallace, thank you for your great review! Your satisfaction is my motivation. Will continue to serve my guests in the same way. Take care!
Aubrey gave us an excellent, informative tour of Macau. He is well versed in the latest and historical facts that make this tour so interesting. Aubrey has an engaging style, and he tells his stories with humour, personal insights, and enthusiasm. We did a lot in the 6 hours, and he was open to flexing to our needs. Very customer focused, responsive, and professional. I highly recommend Aubrey to anyone who wants to get to know Macau.
TOUR GUIDE RESPONSE: Hi Ron, thank you for your compliments. I was having a great time showing you around the city. After I finished the advanced World Heritage Tour Guide course, more in depth information can be provided to my future guests. Best regards to all of you.
Aubrey was very informative and able to customize the tour to suit our preferences. I highly recommend Aubrey as a tour guide.
TOUR GUIDE RESPONSE: Hello Rita, how are you? The best part of a private tour is that we can always adjust the itinerary accordingly. I am glad to learn that you and your family enjoyed your short stay in Macau. Thank you for choosing TBL and me. Best regards to all of you.
Aubrey is friendly, courteous and incredibly knowledgeable. I appreciated his awareness of my interests and his well paced commentary that answered all my questions and filled the day with great ideas and information. He is a fantastic guide in a fascinating place.
TOUR GUIDE RESPONSE: Thank you very much for your appreciation. I will remind myself to serve all my future guests in the same way.
Aubrey was a fantastic host and guide for our day trip to Macau. He was very flexible with the planning to meet our various needs (2 adults and 2 teenagers) - he is both passionate and very knowledgeable about his city. Thank you Aubrey for a very enjoyable day!!!!
TOUR GUIDE RESPONSE: A big THANK YOU to the Wilkinson family for choosing TBL and me. Glad to hear that you enjoyed your tour. Your great review is a proof that I have been doing my job in a professional way and I will keep up my efforts to serve all my guests in the same way. Take care and hope to see you again!
Aubrey's advice to get our HK-Macau return ferry tickets in advance was wise, as our day trip was over the Labour Day long weekend. His 1-day itinerary for my wife & I, first timers to Macau, was full, well-sequenced (avoiding peak times & tourist crowds) & well-paced. We found Aubrey to be very knowledgeable, personable, attentive & caring (offering to cover our transport risk, if cabs to the Ferry Terminal were unavailable). We didn't need it, but it tips his review from a 4-star to a 5-star one.
TOUR GUIDE RESPONSE: Thank you so much for your compliments and suggestions. Glad to hear that you like my service. I will work on the Food Tour itinerary for sure. Looking forward to seeing you again in Macau.