Sebastian SchmidtUnited States
TOUR GUIDE RESPONSE: Thank you Sebastian! I hope my hint to visit Gorlitz crowned your tour. GORLITZ- still a secret OPEN AIR MUSEUM - will become the new Rothenburg -well known to most Americans!
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Lawrence PritchardUnited States
We had a wonderful visit to Dresden thanks to Silvia. She was spot on at Dresden Hbf to meet us as we began our time with her. She was most friendly & has an unbelievable amount of information & history to share. We left the day to her to show us her city. You will not be disappointed in booking a tour with her. We took a leisurely lunch at her choice where we throughly enjoyed the restaurant & learned even more with her!'
TOUR GUIDE RESPONSE: Thank you so much for your lovely feedback, dear Larry! I hope we will soon continue by exploring Leipzig, Goerlitz, Meissen...
Kevin RocheUnited States
The six of us really enjoyed our time with Silvia. We valued the time in the porcelain factory and hunting palace but we really valued her knowledge of all of the sights and history of Dresden. Her sense of humor and willingness to accommodate our needs and wishes made our time together very enjoyable. We recommend her highly.
TOUR GUIDE RESPONSE: Thank you, Kevin! Your kind feedback gives me wings... With heartfelt regards and thoughts Silvia
Juli JessenUnited States
Silvia gave us a balanced view of all the factions in Dresden now and historically. Really a fascinating place and she connected it all.
David LavineUnited States
We had a fantastic time on this tour with our outstanding guide. We i my had one day in Dresden, and Silvia made it very memorable. She knowledgeable and knows and loves her city. We saw both the touristic highlights and some off the beaten path locations that many tourists don't see. Highly recommended. Dresden is a worthwhile city to visit, and Silvia made it come alive for us.
TOUR GUIDE RESPONSE: Thank you, Joseph! Hope to meet you again going on to show you Dresden's fantastic surroundings...
David S.United States
David S.United States
Silva was able to locate both the final residence and gravestone of our Jewish ancestor. Her knowledge of Leipzig history and culture, plus this ability to go above and beyond typical touring, made this a memorable and moving experience.
Robert MuirUnited States
Silvia was great! At her advice we located at Leipzig and did 3 one-day tours to Lutherland. We then transferred to Dresden for a final one-day tour and flight home. We found it very easy to communicate with Silvia and she fully responded to our needs and concerns. We highly recommend her for a tour-by-locals.
TOUR GUIDE RESPONSE: Thank you so much, dear Gail, dear Bob! May you cherish all those impressions in your hearts! With love Silvia
David MiraldiUnited States
Silvia provided us with a wonderful tour of Dresden. Her knowledge of the city and its highlights was much appreciated. Silvia's enthusiasm and kindness left us with a very positive impression of her and her native city.
TOUR GUIDE RESPONSE: Thank you, David! This gives me wings to fly on... Best wishes Silvia
Maybelle VilladolidUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.
Julie RussoUnited States
Silvia has an impressive depth of knowledge about Dresden's history and Jewish history as well as contemporary issues, and her style was very friendly, accessible, and flexible. She customized our fascinating and engaging tour to our interests and she was a fun person to spend an afternoon with! Silvia can also do genealogical research across all of Germany and tailor regional tours to family heritage.
TOUR GUIDE RESPONSE: Dear Julie, You won't believe: yesterday I thoughts of you, remembered our time together- and now you give that great and helpful feedback... Thanks so much! Shalom Silvia Troester
Ellen LafargueUnited States
Sylvia was warm, thoughtful and thoroughly prepared. She went above and beyond researching our family's roots in Chemnitz. She brought the area to life for us. What had previously been only in our imaginations was reality after out tour. Thank you for giving us such a meaningful experience. Ellen, USA
TOUR GUIDE RESPONSE: Dear Ellen,I am so happy with your top rating!But - alas! - as Chemnitz was not one of my regular tours but a special arrangement for you - it will not be visible among the Tours-by-locals ratings.
Linda K DemlerUnited States
Our guide Sylvia T. Is highly intelligent, knowledgable, extremely articulate in English, vibrant, and direct. We discussed a wide range of topics from hiistory to current events world wide. We took our rental car on our tour and thus were able to stop in Bautzen, a beautiful 1,000 year old walled medieval town. Our visit in Goerlitz was interesting and we most enjoyed learning about daily life post World War II, under Stalin, as the GDR, and after reunification of Germany. We also set foot in Poland.
TOUR GUIDE RESPONSE: Dear Linda, thank you for your kind feedback. It was a pleasure to show you beautiful and intact Goerlitz with all its outstanding palaces, mysterious courtyards and romantic lanes, and I could feel how much you loved the famous "Sun Organ" singing like a nightingale. Good wishes to you ! Silvia
Richard AltmanLos Angeles, CA, United States
Rita MillweeUnited States
We enjoyed this tour and enjoyed learning the history. We could've done with a bit less time in the Meissen store, but enjoyed the stop. I believe Silvia was trying to accommodate wishes of some of the group. We also stopped in a bakery that made Stollen. Again...a bit less time or not at all. Silvia was very informative and very accommodating.
Clay MaeckelUnited States
Silvia was a great guide and translator. My dad and I were trying to meet up with a distant relative in Leipzig and she contacted him before we showed up, set up a lunch with him, and helped translate during lunch. The tour of Leipzig before the lunch was good also. She was a great help in our genealogical research of my dad's family plus giving us the flavor of Leipzig.
TOUR GUIDE RESPONSE: Thank you, dear Clay, it highly encourages me to get such a positive feedback! I hope, you can still feel the touch of that archive book from 17th century... With best wishes - also to your Dad Silvia Troester from dresden
Gerald StephensonUnited States
Silvia is a fantastic guide. She is very knowledgable and fun. She is wonderful advocate for Saxony. We highly recommend her.
Barbara DoigUnited Kingdom
Maja and Silvia delivered an excellent well balanced tour and was very well informed about a wide range of social and cultural issues which we were interested in.
TOUR GUIDE RESPONSE: Thank you for your kind feedback! Lets go on discovering Dresden's beautiful surroundings.I am sorry for the missing information that caused some troubles to find each other.The fact you could not reach me by phone may happen:I spent the evening in a rural area and- alas -difficult place with poor cell ph connection.Or the cell nr was wrong: here again for future tours: +49 177 47 200 30. The best is sending an sms. This arrives always, maybe a bit later. Hope to meet you again! Silvia Troster
Sylvia was ill so we had Maya instead and were very pleased with her tour. She took us first to explore the new town where many of the locals live then to the sights in old town and she did a first class job of explaining the history, culture, traditions, the lives of the nobility and the monuments, and gave a taste for the lifestyle of the local population.
Timothy LinHong Kong
John GrowneyUnited States
Sylvia is an excellent tour guide. She is both fun and knowledgeable. She has a great speaking voice and teaches you very well about the city. I highly recommend her and her tour.
Alan KieserUnited States
Our tour was tailored by Silvia to match exactly what we wanted. We started the day meeting in the lobby of our hotel and Silvia listen to our desires and constructed a tour that met all of our requirements and we had a wonderful day. Her knowledge of German history, current affairs and architecture surprised us and how the information was delivered was excellent. We would highly recommend Silvia to anyone and we will use her services again in the future.
TOUR GUIDE RESPONSE: A great THANK YOU and an even bigger hug... hope to see you again. With best wishes, Silvia
Linda S.United States
We enjoyed our tour. It was very informative. We learned a lot and appreciated the insights about life in East Germany and the current unified Germany.
David VernonUnited States
I came to Europe in April to visit Napoleonic battlefields, knowing that Dresden and Bautzen have few sites to see. Nevertheless Silvia was prepared to give me a thorough historical tour of those two beautiful cities. Her energy and pride in her hometown of Dresden is amazing. To show how respected she is as a tour guide, she has been contacted by Rick Steves, a noted American travel expert from Seattle. I will contact him as well to give her a great recommendation. Thanks, Silvia!
TOUR GUIDE RESPONSE: Dear Dave, It was a great pleasure (and great fun!) to discover with you the Napoleonic sites and two marvellous cities: Dresden & Bautzen. I am very glad and proud to be recommended to Rick Steves by you - thank you so much. With good wishes for you, Silvia.
David VernonUnited States
I was planning in April to visit 2 Napoleonic battlefields: Lutzen and Leipzig. Silvia was doing another tour that day (13th)so she substituted Christine Horchmeier to take me on the tour. Christine was great especially since she had never done this type of tour before. She had a book with about 50 places to visit and we managed to get to almost all of them. She was genuinely interested in learning about this military history in case it might happen again. Thanks, Christine, for a informative tour.
Gayle HoustonUnited States
Very good. Good on art and history. We thought she was excellent and made the best of bad weather.
TOUR GUIDE RESPONSE: Dear Gayle, dear Sandra, thank you for your kind feedback - we really had tough weather and River Elbe did not behave at all! It made me very happy to get to know you and to learn and investigate your Saxon roots. And I think we should continue our investigations. with best wishes and blessings - looking forward to our next tour Silvia
the reason for 4 stars instead of five, was not because of the information, but because this tour was to Meissen and if we did not pay the additional 40E we would have had to take public transportation. Considering the amount of the tour, a priveate car should have been included in the first place. Otherwise, we very much enjoyed the information she shared with us and although the weather was poor we managed to see quite a bit. Would recommend her, but (include the car) in the price.
TOUR GUIDE RESPONSE: Dear Ruth, thank you for your comment, I will think about it. However on that bad-weather-day it would have been very unpleasant for you to travel with public buses. With best wishes and hope to meet you again Silvia Troester
TOURSBYLOCALS RESPONSE: We are glad to hear that you enjoyed your tour. The choice of a private vehicle as a separate item to be paid locally was chosen by the guide to provide travelers with as much flexibility as possible.
Terry L.Long Beach, CA, United States
Silvia was extremely knowledgeable about Dresden. She even had pictures of "before" the bombings of the city as well as reconstruction. She customized the tour for us upon request. Although, the weather left something to be desired, Sylvia showed us the city in different times. She also showed us the best places to get souveniers, the authentic city made porcelain and best restaurants (which we ate at and agreed). You can't go wrong using Silvia in Dresden. Thank you Silvia for a great Tour!!!
TOUR GUIDE RESPONSE: Dear Terry, I am touched by your fine rating and I really hope to meet you again and go on with you discovering the fascinating surroundings. Please send me over your friends and stay in good health, please. With best wishes, Silvia
Silvia did not have time and arranged two wonderful guides, Claudia and Christine (from Dresden and Leipzig). Both are very knowledgeable, professional and pleasant. I have learned so much about the history, music and famous people (a lot!) in this beautiful regions. I'm a thorough Germanophile now. Five star well deserved! Thanks Silvia! Highly recommend a private tour like this to anyone who has genuine interest in learning about the history of Germany, and its wonderful music as well. Haiyin
TOUR GUIDE RESPONSE: Thank you, dear Haiyin, for your beautiful feedback. However, next time I really hope to meet you personally and show you more of Dresden, or of Goerlitz, one of mthe most marvelous city pearls I know - or to walk in the footsteps of Martin Luther... Please continue your discoveries. With best wishes Silvia
TOURSBYLOCALS RESPONSE: We are glad that you enjoyed your tour with Claudia and Christine. In the unusual case where a guide can't personally deliver a tour, the traveler is notified in advance and given the opportunity to cancel or accept the substitute.
Donica HalcomUnited States
Our group enjoyed Silvia very much- she was Wonderful to work with...hope our paths cross again In future. One of the best guides I've met!
TOUR GUIDE RESPONSE: Thank you, dear Donica, for your enthusiastic feedback. It encourages me very much and gives me wings for more such special tours. What about a discovery tour "in the footsteps of Martin Luther"?? I would be really glad to meet you again. With best wishes Silvia
Donica HalcomUnited States
Silvia worked with me to customize a special Afternoon for our group- it was fantastic!
TOUR GUIDE RESPONSE: And thank you again! Love Silvia
Fred PetersenUnited States
Silvia has great knowlwedge of and enthusiasm toward Dresden. Her English is perfect and I would not hesitate to recommend her. She was most helpful with everything and anything we asked.
Suzanne HallUnited States
We really enjoyed our time with Silvia. The tour was very informative and we loved Dresden!
TOUR GUIDE RESPONSE: Thank you Su! It was a great pleasure for me to guide you, your husband and your 3 great children. Lots of love, Silvia
John PageUnited States
We would like to thank ToursByLocals for their tremendous flexibility. Silvia worked diligently with us to customize a tour to meet our specific needs before we were able to lock in our time of arrival. As it turned out, Silvia had a family emergency, but provided us timely warning, and also arranged Monika B to stand in. Despite all of this, we got an excellent, well prepared tour of Dresden that we felt was a thorough overview of the city. Compliments to both Silvia and Monika their success!
TOUR GUIDE RESPONSE: Thank you John. Next time I will be double available for you, Silvia
David SimonUnited Kingdom
This was everything we had hoped for - really informative but also flexible, so that it could be tailor-made for our small group. We had some stimulating discussions about history and the arts and Silvia gave us some very helpful local suggestions and hints about travel. The whole thing was first class.
TOUR GUIDE RESPONSE: Thank you David, I hope your Meissen day was successful with my suggestions as well as my hints concerning our fabulous Art Gallery with the exhibited two Raphaels. I remember you with pleasure - let us continue discovering Saxony in summer... Love Silvia
Michael D.United States
I had been on a tour with Silvia in the past but this time it was very disappointing. While we did see all the sites that were outlined in the tour overview, we felt very rushed and our tour was cut short after 2 hours and 10 minutes. Also, I felt we were "pressured" on things like the opera, the concert at the Fraunkirche, and a specific restaurant. I would have much more enjoyed hearing about the history. I think we could have accomplished the same with a map and a guide book. Not worth the $$$.
TOUR GUIDE RESPONSE: Yes the tour ended at 17.15 which I told at the beginning. Dresden is a high culture and music city. The client got all the information about famous Semper Opera and Frauenkirche with insight pictures what I do with all my guests. The guests wanted me to organise a traditional restaurant. Problematic because on Sat. everything is booked out. They disliked the only free table and argued 15 min. with the staff. I assure that I offered a high quality tour as to all my guests
TOURSBYLOCALS RESPONSE: We are sorry that this tour did not live up to your expectations. We have issued a partial credit for the shortened tour.
James MaloneyUnited States
In addition to being knowledgeable and informative, Silvia was very interested to hear our questions and to answer them completely. She also was kind enough to make some suggestions about where we might buy some gifts. We loved our time with her--and for 2 people who were visiting Dresden for the first time, she was the ideal guide. Thank you for helping make our visit to Dresden so memorable.
TOUR GUIDE RESPONSE: Thank you James! It was a great pleasure to be your guide. Let me tell you how much I would like to show you Dresden's beautiful surrounding, hiking in "Saxon Switzerland", enjoying a boat trip on a nostalgic paddle steamer... Greetings and blessings Silvia Troester
Elise O.United States
Silvia was absolutely fabulous - not only a local, but was a native and new the area, region, and country. She was able to send us on our way down the road with so much information. Our Meisen tour was fabulous and our lunch was a 5 star !!!!! Would definitely call her if we ever get to return .. The Orens and Bischoffs