TOUR GUIDE RESPONSE: Un Placer Felipe, Seguro te volveré a ver... Saludos Miguel
Joseph GiardinaUnited States
Just wanted to say that our Lake Titicaca tour with Miguel Angel M. was a wonderful experience, an experience greatly enhanced by Miguel's knowledge, welcoming and warm personality, and gracious consideration of our wants and needs; definitely 5 out of 5. Thanks, Joseph!
Mariola Viegas-TrimbleUnited Kingdom
Miguel was fantastic and organised a great day in Puno for us including boat and van hire. He was very interesting to also talk to and answered all questions from our motley crew of 7 people. We would thoroughly recommend him to anyone else. Great at responding back quickly and very clear in his answers to our queries.
TOUR GUIDE RESPONSE: Mariola. Thank you for your comment and for choosing my services. I am happy that you enjoyed your tour and I hope to have a great time at home.
Katie DruckerUnited States
Note, We are highly seasoned intrepid travelers. This was a most unpleasant experience. My 2 children and I contracted for a tour of lake titicaca on our own private boat. Miquel, the boat captain and crew were on board. With only 6 of us on board, I took a nap for about an hour as we drove to the middle of the lake. My coat was laying with our backpack two seats behind. I awoke to find my jacket zipper open and my wallet with all of my cash gone. Of course no one onboard claimed responsibility.
TOUR GUIDE RESPONSE: Hello Katie, This sort of situation has never happened to me before, I am sorry I didn’t handle this better, I recognize there was more I could have done to assist you. This has been a learning opportunity for me. I want to ensure all crew I use are trustworthy, so I am working with different crew company for my future tours. I wish you all the best in your future travels. -Miguel
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and take all feedback seriously. We have investigated the issue raised, and we have taken necessary action to resolve this matter.
Susan Wren-CarpenterUnited States
First time user of "Toursbylocals " web site. We are 2 couples who used Miguel's guiding experience for this tour. We chose the second option $500 total for tour with semi-speed boat. He was prompt with picking us up at the hotel at right time, as was the boat captain He organized a very comfortable boat with toilet facilities, comfortable seating inside cabin. 15th Sept. is Tequile Island celebration, which was an added treat. Miguel was very friendly, We felt very safe & learnt a great deal. Tks Miguel
TOUR GUIDE RESPONSE: Warm welcome Susan Wren, it was a pleasure to meet you and being your guide!... Greetings.
David M.Saint Helena, CALIFORNIA, United States
Miguel took us on an excellent tour to Taquile Islands and the floating village of Uros. The tour was well organised and the sightseeing and lunch super interesting. Miguel is well informed and connected with the local population. He also went above and beyond expectations, before the trip making sure that we were aware of all the details and helping us with our accommodation locally.
TOUR GUIDE RESPONSE: Hello, Dagmar and family. I hope you are doing good!, I am going to take your advice in mind, I really appreciate your comment. Thank you. Miguel Angel
Nancy BoyarUnited States
We had an excellent experience with Miguel. We would highly recommend him as a guide. Our private Uros floating island trip is one that we will always remember. We must say a special thank you to Miguel who rearranged our 2 day tour to accommodate the fact that we experienced some altitude sickness. We appreciate all that he did.
John OsborneUnited States
Pleasant person Wanted to meet my expectations and did Local knowledgeable guide