Traveler Reviews of Private Tours in London England by Tour Guide Dianne H. (Guide #20276)


Molly Woods

United States
Rating

Tour: #287375, Tower of London and St. Paul's Cathedral Tour, London, England, United Kingdom    view tour
Date: Sep 12/18

We've spent 3 great days touring with Dianne. We saw so much and learned more than I could absorb, she was a fountain of knowledge. Dianne readily adapted to an unannounced closing of Westminster Abbey. Dianne also bespoked our tour to our personal interests and our family's heritage! Thank you Dianne!

TOUR GUIDE RESPONSE: It was a real pleasure to pass on my knowledge to you both and to have the wonderful response. It was also fun to have our various discussions about 'all sorts'. I hope you enjoy your cruise and do look out for Ska Bray in the Orkneys. Hopefully, you will be back when Big Ben has returned to its splendour.

Eileen Eads

Raleigh, NC, United States
Rating

Tour: #287375, Tower of London and St. Paul's Cathedral Tour, London, England, United Kingdom    view tour
Date: Aug 25/18

Dianne took us around the Tower of London and St. Paul's Cathedral. A former schoolmistress, her knowledge brought history alive for us. Her stories about the happenings in and around the Tower were fascinating, as was the history of St. Paul's. Thoroughly enjoyed this day (our second) with her!

TOUR GUIDE RESPONSE: Thank you for your response and rating. I am always curious to know how well I am doing and feel very rewarded to hear that you so enjoyed and appreciated my stories and historical facts which really do need expanding upon in order to bring them alive. I hope that you enjoy your cruise and look forward to meeting you all again one day.

Eileen Eads

Raleigh, NC, United States
Rating

Tour: #316609, London on the Hop Tour, London, England, United Kingdom    view tour
Date: Aug 22/18

Dianne guided us around the British Museum. We had a very informative and enjoyable afternoon. Dianne is knowledgeable and provided us a great introduction to this venerable institution.

TOUR GUIDE RESPONSE: Thank you very much for your rating. I do love the British Museum and like to pass on this enthusiasm to others. It was a pleasure to guide you there.

Claude Green

United States
Rating

Tour: #325645, London Tour - A Fantastic Overview, London, England, United Kingdom    view tour
Date: Aug 9/18

Dianne was wonderful! She went above and beyond to create a wonderful tour! She made sure the communication was perfect and we could t have asked for a better guide!

TOUR GUIDE RESPONSE: Thank you for your great review. It was lovely meeting you both and I do hope that you are now enjoying your cruise around the rest of Great Britain.

Karen Broome

New Zealand
Rating

Tour: #335226, Royal Windsor Castle and Hampton Court Palace with Private Guide, London, England, United Kingdom    view tour
Date: Aug 4/18

Dianne's knowledge on paintings, sculptures and other objects displayed at both venues was extensive as was her knowledge on the various occupants. When it came time to return to London we discovered the usual train was disrupted. Dianne calmly found alternative transport and accompanied us all the way back, meaning she had an extra long day. Since the tour, Dianne has gone the extra mile and been in touch with additional information in response to one of my many questions. Lovely caring guide.

TOUR GUIDE RESPONSE: Thank you for your comments and rating. I must say that I very much enjoyed meeting you both. I know that you learned alot about London and Britain from me, but I also learned so much about New Zealand from you both. I hope you enjoyed your tour around Britain.

Aage Schaanning

Norway
Rating

Tour: Stonehenge-Britain's most famous prehistoric monument Plus ancient Salisbury, London, England, United Kingdom
Date: Jul 8/18

Far under our expectations. The guide was nice, but she seemed unprepared and didn't really add any knowledge or enthusiasm about the sites we visited. The transport was very good.

TOUR GUIDE RESPONSE: Hi Aage, I am sorry I let you down on this tour. Unfortunately, I developed laryngitis during the day and was regrettably unable to share all the information I normally would do. Enjoy the rest of your trip. Dianne

Randall Bono

United States
Rating

Tour: #335226, Hampton Court Palace with Private Guide and Driver with continuation to Southampton Cruise Port, London, England, United Kingdom    view tour
Date: Jul 7/18

TOUR GUIDE RESPONSE: I am so glad that you enjoyed our experience at Hampton Court, as it is one of my favourite sites in London, especially with all the Henry VIII connections! It is so lovely to guide tourists with a REAL INTEREST in British history. Please do contact me in the future if you are wanting to return again to London-- we got on so well together during our guiding days.

Randall Bono

United States
Rating

Tour: #288943, Westminster Abbey and Windsor Castle with a Private Tour Guide and Driver, London, England, United Kingdom    view tour
Date: Jul 6/18

TOUR GUIDE RESPONSE: Thank you for your kind rating. I so much enjoyed guiding you around Westminster Abbey and Windsor Castle. These two sites fit in so well together in terms of the historical personalities and events are concerned. So glad to hear that all went well on your cruise afterwards. You certainly 'never give up' even after an unfortunate injury at your hotel!

Randall Bono

United States
Rating

Tour: #288942, Highlights of London and Westminster, London, England, United Kingdom    view tour
Date: Jul 5/18

Very knowledgeable about London and history Very kind and accommodating to my disability I had from breaking a rib 1st day in London ( not her fault). Loved out time with her.

TOUR GUIDE RESPONSE: Thank you for your feedback. I must say that it was a pleasure to guide you both. We had a very good exchange of historical knowledge which made it great fun!

Barbara Moran

United States
Rating

Tour: #288943, Windsor Castle with a Private Tour Guide, London, England, United Kingdom    view tour
Date: Jun 21/18

TOUR GUIDE RESPONSE: This tour used the train from Waterloo rather than the normal train I use from Paddington which made the journey an hour longer than normal due also to a fault on the line that day. Since the Royal Wedding there has also been a increase in tourism making security queue much more time consuming

TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.

Chris Agostinelli

United States
Rating

Tour: #325645, London Tour - A Fantastic Overview, London, England, United Kingdom    view tour
Date: Dec 30/17

TOUR GUIDE RESPONSE: Hi Chris and Steve, Thank you both for your five star rating. It was a real pleasure to take you around London. You seemed so interested in all London's history and you were great fun to be with! I hope you enjoy the rest of your trip and do contact me again if you need help with touring around London and elsewhere. Kind regards, Dianne

Daniel Carmody

United States
Rating

Tour: #288943, Windsor Castle with a Private Tour Guide, London, England, United Kingdom    view tour
Date: Nov 23/17

Diane was very informative and provided us great insight to Windsor Castle, Saint George's Chapel and the Royal Family.

TOUR GUIDE RESPONSE: Hi Dan and family, I am so glad that you gained so much from our tour together. Windsor is a fascinating place and it never ceases to come alive to me when I show appreciative travellers around. I hope you enjoy the rest of your stay in London. Very kind regards, Dianne

Eric Winchock

United States
Rating

Tour: #287375, Tower of London and St. Paul's Cathedral, London, England, United Kingdom    view tour
Date: Sep 28/17

My wife and I had a wonderful time with Dianne exploring the Tower and St. Paul's. She has a wealth of knowledge and an easy conversational touring manner. The structures are amazing and the stories were great. In all an extremely pleasant morning. Thank you!

TOUR GUIDE RESPONSE: Thank you so much for your review Eric. I enjoyed guiding you as well at the Tower and St. Paul's Cathedral. I hope you find some great ideas for your retirement. I am sure you will find many things of interest when you leave work. And the New Jersey shore is fantastic. Please feel free to contact me again for another tour when you return to London or further afield.

Joyce B.

United States
Rating

Tour: #316609, London on the Hop, London, England, United Kingdom    view tour
Date: Sep 7/17

We were so impressed with Dianne's knowledge. We had a wonderful tour and enjoyed her personality so much. So helpful and so interesting!

TOUR GUIDE RESPONSE: Thank you Joyce. I so much enjoyed guiding you both around London as well. I do hope that things in Austen have been sorted for your daughter and family. I very much look forward to guiding you again in the future. Kind regards, Dianne

Joyce B.

United States
Rating

Tour: #287375, Tower of London and St. Paul's Cathedral, London, England, United Kingdom    view tour
Date: Sep 6/17

Outstanding! Dianne was so knowledgeable, interesting stories and a fun experience. This was a wonderful tour!

TOUR GUIDE RESPONSE: Thank you so much and I am so glad that you enjoyed the tour. It was fun and you both made the experience quite special for me as well. I look forward to guiding you or your family and friends in the future.

Richard Levinson

hallandale, FLORIDA, United States
Rating

Tour: Salisbury town and Cathedral plus Lacock Abbey, London, England, United Kingdom
Date: Aug 5/17

Dianne was passionate and knowledgeable. She was approachable and made it very easy to ask questions. The ride to our destination was well over an hour and was filled with conversation that was not limited to the location of our tour. It was obvious that she enjoyed her work and was eager to share her knowledge of England. When we return next year we will seek her out for a tour with us again. Thanks Dianne, you "made" the trip.. Rick L.

TOUR GUIDE RESPONSE: Dear Richard, Thanks so much for your kind review. I too enjoyed the day immensely. It is so rewarding for me to meet a group who love history and ask so many intriguing questions. I look forward to guiding you again other places when you next return to London. Regards, Dianne

Brett Hughes

United States
Rating

Tour: #288943, WindsorCastleWithPrivateTouristGuide, London, England, United Kingdom    view tour
Date: Jul 11/17

Our last of 3 days (see my Comments on her Highlights of London & Royal Maritime Greenwich tours), Dianne created this tour for us, as our youngest son wanted to see both Windsor Castle & Hampton Court Palace. She arranged a shuttle to get us to Hampton from Windsor. I had left our Tickets for both at the Hotel, but with her help they were able to quickly verify my purchase. Despite being very quite at Windsor she was cautioned not to guide. She handled it and everything else well. She is the best.

Brett Hughes

United States
Rating

Tour: #287374, RoyalMaritime Greenwich, London, England, United Kingdom    view tour
Date: Jul 9/17

Our 2nd of 3 days with Dianne, having done her excellent Highlights of London tour on the 1st day. We had seen Greenwich in '05 with a private guide, but for some reason hadn't seen the Cutty Sark & National Maritime Museum. Don't miss them. While at the Museum our 2 sons wanted to see a short film on the WWI Battle of Jutland. As I mentioned in my comments on her Highlights of London tour, Dianne is flexible. Unlike some guides, if she is unfamiliar with a subject, she will let you know.

TOUR GUIDE RESPONSE: Thank you again for your review. Greenwich is one of my favourite places to guide in London which must come over to travellers. It has a bit of everything--Royals, ancient Roman archeological remains, the Navy, maritime art and other art connected to Greenwich--the lovely Armada painting of Queen Elizabeth I who was born in Greenwich, the Cutty Sark, only remaining tea clipper, the Prime Meridian of the world and the Royal Observatory. So I really jumped at the chance to guide you around here. Dianne

Brett Hughes

United States
Rating

Tour: #288942, Highlights of London and Westminster, London, England, United Kingdom    view tour
Date: Jul 8/17

Our family of 4 (including 25 & 17 yr. old boys) just returned from a month in UK and Ireland. We always use private guides when possible and Dianne is one of the very best. This was the first of 3 days with her. She is flexible (we did the Beefeater tour of The Tower on our own the day we arrived), organized (she had me get tickets in advance whenever possible), knowledgeable (our youngest son will major in history, so it can be a challenge to hold his interest), and a joy to spend time with.

TOUR GUIDE RESPONSE: Dear Brett, It was a real pleasure to guide you and your lovely family. I do so appreciate guiding a group who are thoroughly interested in the history of other countries, such as the United Kingdom. You all asked many interesting questions which helped to create a lovely report between. I look forward to guiding you again when you return to the UK. Dianne

Louise Michaelis

United States
Rating

Tour: #287375, Tower of London and St. Paul's Cathedral, London, England, United Kingdom    view tour
Date: Jul 6/17

Dianne was an excellent tour guide and gave us lots of history and informative information. She was well versed on the areas we visited and offered other suggestions for lunch and places to go.

TOUR GUIDE RESPONSE: Thank you for your review. I am so glad that you enjoyed the tour I offered you. It was a pleasure to take you around for the morning.

Glen McFarland

Canada
Rating

Tour: #288942, Highlights of London and Westminster, London, England, United Kingdom    view tour
Date: Jun 30/17

Good tour. We covered a lot of ground in a relatively short period of time. It was great to see the city using the tube. Just what we were looking for. Thank you.

TOUR GUIDE RESPONSE: Thank you so much for your kind words. I am so glad you enjoyed the day. London is such a great city to guide in and I love showing you all around here. Kind regards, Dianne

Rene C.

United States
Rating

Tour: #288942, Highlights of London and Westminster, London, England, United Kingdom    view tour
Date: Jun 29/17

Dianne did a fine job on our full-day tour of Westminster and Central London. My family enjoyed our time with her. I appreciated that Dianne reached out to me well in advance asking if my family had any special interests. I shared the items for focus, and Dianne did a nice job building our day to suit those items.

TOUR GUIDE RESPONSE: Thanks Rene. I am pleased that you appreciated the tour that I devised around your personal interests. I enjoyed being with you and your lovely family for the day too!

Kathleen Sumner

United States
Rating

Tour: #288942, Highlights of London and Westminster, London, England, United Kingdom    view tour
Date: Jun 26/17

We had a wonderful day with Dianne who catered the tour to our wishes, including Westminster Abbey and the Royal Mews. Dianne answered every question my 9 year old daughter asked and maintained her interest the full day. She helped guide us until the very end making sure we got off the Tube at the right stop. It was a wonderful day and we really enjoyed her company!

TOUR GUIDE RESPONSE: Hi Kathleen, Thanks so much for your great review. I too really enjoyed the day with you all. Kind regards, Dianne

Jessica Baptiste

Princeville, HI, United States
Rating

Tour: #288943, Windsor Castle with a Private Tour Guide, London, England, United Kingdom    view tour
Date: Jun 5/17

Dianne was very accommodating when we were late and missed our scheduled train. She has so much knowledge and it was great to hear her stories. Although she could not lead a tour inside Windsor, she prepped us with information before entered. She was understanding about our traveling with a toddler and she recommended a wonderful place for us to have lunch.

TOUR GUIDE RESPONSE: Thank you so much for your rating and comments. It was a real pleasure to guide your group and I would love to do more guiding for you in the future. I hope that all is well with your family. Kind regards, Dianne

Renee DiPilato

Alexandria, VA, United States
Rating

Tour: #288942, Highlights of London and Westminster, London, England, United Kingdom    view tour
Date: Apr 8/17

We had a great first day in London thanks to Dianne. She got us acclimated to the city and provided thorough tours of St. Paul's and Westminster Abbey. Thank you!

TOUR GUIDE RESPONSE: Dear Renee and Cindy, Thanks for your rating. I genuinely enjoyed meeting you both and taking you around. You were very lucky to have such great weather. You must have had a spectacular day in Oxford with that weather on top of it. Enjoy the rest of your days in London and let me know if you need any more help. Regards, Dianne

Robert Dodson

United States
Rating

Tour: #288942, Highlights of London and Westminster, London, England, United Kingdom    view tour
Date: Apr 7/17

A wonderful introduction to London's major attractions by a knowledgeable and flexible guide.

TOUR GUIDE RESPONSE: Hello Bob. Thank you so much for your much appreciated rating. It was a pleasure to meet you and your lovely family. I so enjoyed taking you around London.

Richard Subak

United States
Rating

Tour: #288942, Highlights of London and Westminster, London, England, United Kingdom    view tour
Date: Mar 18/17

Great job. Dianne was extremely knowledgeable and made everything very interesting.

TOUR GUIDE RESPONSE: Thank you so much. It was a real pleasure guiding you both. And I am sure that you were happy with the outcome of the Spurs match. And I hope you enjoyed your first visit to London. Let me know if you ever need a guide in London again. All the best, Dianne

David Blake

United States
Rating

Tour: #288942, Highlights of London and Westminster, London, England, United Kingdom    view tour
Date: Mar 17/17

Dianne was a fantastic tour guide and host. She contacted me prior to the tour to check where my interests lie - then had me pre-book entry into key areas to avoid wasted time on the tour (St Pauls, Westminster Abbey and Churchill's War Rooms in my case). Dianne and i arranged to meet at the St James's underground stop and quickly found each other. From there it was a busy 8 hours of touring. Dianne added key insights at each of our stops. I highly recommend taking one of Dianne's tours.

TOUR GUIDE RESPONSE: Dear David, Thank you so much for your feedback. I am very glad that you enjoyed the day as much as I did. I have to tell you that this was the first guided tour that I have done for this company and it was a pleasure to have you as my first traveller since I have joined them. Do contact me if you would ever like another tour when in London. Kind regards, Dianne