Gay CourterUnited States
We had a fantastic tour with Tom. It was a crowded time around New Year's but we saw everything on our list. We were especially interested in Tom's history lessons which gave us the background that we did not know. His choice of a dumpling restaurant was perfect for us. We had some places we wanted to see from many years earlier and he was able to fit them in. He's a great guide, interesting, easy-to-understand, and made everything so easy with his van. Perfect for cruise ship tours or anyone else.
TOUR GUIDE RESPONSE: Dear Gay, I'm so so happy to hear from you in these trouble times, God bless us! Thank God you're well! Please stay healthy, I'm looking forward to seeing you again. Wish you all bests Tom
Soon Ping LingKuching, SARAWAK, Malaysia
Tom deserves 10 stars not 5! Our family of 4 truly enjoy the 4 most incredible days with Tom. Like my wife puts it "it's priceless of what we had seen" ....from the most beautiful scenery to incredible waterfall, boat ride, volcanic sites & nite market streets. We love it! Tom explained so well all the historical facts and he is one of the most safe driver I had seen. If your next holiday destination is Taiwan, do yourself a favour BOOK WITH TOM!!!
TOUR GUIDE RESPONSE: There's always surprise brother, who would have known this trip became a family reunion for we two families! Now we are one family already, I totally accept your proposal that you cover all the fee for our visit in Malaysia next year (2021) in exchange for my covering your 3 extra day accommodation for your staying in Taipei this time. My wife is so so happy and expecting to see you all, especially her would be daughter in law. Tom
Kristin W.Waldorf, MARYLAND, United States
Tom is a wonderful guide! He was patient, kind, flexible, professional, and knowledgeable. One of our proposed stops was unexpectedly closed and he came up with equally good substitutes. We really enjoyed our day and we highly recommend Tom.
TOUR GUIDE RESPONSE: Dear Kristin, actually I had a good time with you and I felt fabulous being with you in my home town! Wish you and your mom all bests.
Only good words for Tom! Great guide and great person as well. After one week discovering almost every single interesting spot in Taiwan in his comfy Van I only can say that Tom has been the best guide I've ever had while traveling all around the world. His english is excellent, he knows everything about Taiwan, about culture, religion, heritage.... EVERYTHING! If I ever come back to that amazing island, I hope to see you again Tom :) Best wishes! Don't hesitate to contact him if you're going to Taiwan.
TOUR GUIDE RESPONSE: Adria, I'm speechless with your praise, thank you very much. Also I thank your father for giving me useful advise when my van had some trouble in the mountains, hahaha~ I wish everyone of you welfare and happiness. Hugs for all of you. Tom
Melissa MaddenUnited States
Tom L was funny, fun and hard working. He went over and beyond to make our tour meaningful and special. Could not have asked for a better tour guide. He was very knowledgeable and eager to share his culture with us.
TOUR GUIDE RESPONSE: I cherish the memories with you guys for the tour~
Tom was a cheerful and attentive guide. We were having a great time with him. He showed us some hidden places, as well as some top sights in Taipei. His car was very comfortable and we truly enjoyed the day with him.
TOUR GUIDE RESPONSE: Dear Andreas, I cherish the good time being with you two~ Hope I can have future chances to show you more of my country. Tom
Chris HoganUnited Kingdom
We spent a whole day in Taiwan with Tom and wanted to give him the best possible rating He is very professional and it was a pleasure having him telling us so much value information about the tour, the country's history and on top of that he has a great sense of humor. He can be highly recommend anytime Please give our very best regards to Tom
This was a great tour I rated it a 5 star event Tom was waiting for us on the dock. He keep us a head of cruise ship tours so we saw the main attractions with minimum growds. The highlight of the tour was going to his town and having lunch at a local restaurant followed by a drive round the town and a visit to the Taoist Temple where we burnt money to ask favors from the Gods. Tom then bought for all of us the local delicacy a Red bean cake. Tom was very knowledgeable about Taiwan. Thanks Tom.
TOUR GUIDE RESPONSE: Thanks for your rating.
Nancy Kong-LarsenUnited States
Tom was outstanding! Very accomodating with my 2 young children and how chaotic life is with them traveling. He was patient and flexible. Curated sights that best represented his homeland and suits our needs. Highly recommend Tom as a guide. Also, it must be mentioned, his driving skills are out of this world. Manuvering tight one way alley ways with ease. He rich life experience made him so knowledgable and fascinating to talk to. His fluent English, Mandrain and Taiwanese were a def advantage.
TOUR GUIDE RESPONSE: Dear Nancy, be Taiwanese! be part of our family! You know what I am talking about :-) Tom
Competent and responsible guide. Nice person. Ultimately recommended.
TOUR GUIDE RESPONSE: Dear Andrey, I enjoyed accompanying you very much, as my first Russian guest, I also learned a lot from you. Hope we can see each other in the future. Tom
Vickie BathUnited States
Tom was great. He customized our tour for the time we had in port, and did a wonderful job or organizing it 'on the fly' to avoid the crowds and maximize our enjoyment of the Park. He spoke fluent English and knew the Park, its trails and flora well. He was also an excellent driver. which is truly appreciated in the Park and on the Coastal Road. We recommend Tom without reservation and would use him again if we ever return to Taiwan.
TOUR GUIDE RESPONSE: Dear Vickie, it was my pleasure to spend the happy time with you in Taroko Gorge, hope I have the chance to serve you again in Taiwan. Tom
Richard MattiesUnited States
Wonderful personality. Excellent English. Very willing to adjust the tour as we requested. His itinerary was excellent. Perfect amount of information provided. Had a great time with Tom.
TOUR GUIDE RESPONSE: Dear Richard, I loved being with you and it was my pleasure to introduce my hometown to you all~ hope I can serve you again in the future. Tom
Robert CosgroveUnited States
Great information provided by Tom, our driver&guide! Saw all the sights! Great pacing at each stop! Picked up promptly at the cruise dock and returned on time! Don't hesitate to book Tom for both cruise ports in Taiwan as we did!
TOUR GUIDE RESPONSE: Many thanks for your rating.
Stan Van VijfeijkenNetherlands
Kaohsiung is not a thrilling city. Not much to see there. The only nice place is the harbour-area where old building have new stores in it.
James RichardsonUnited States
Tom is a polite tour guide but you have to keep questioning him about Kaohsiung to get info out of him. Most of the time he's driving us to a new location and turn us loose for an hour or two on our own. Generally the tour was good but it could have been better.
James L.VENICE, FL, United States
Tom was outstanding. He got us there before the crowds and showed us places that are not accessible to large groups. His knowledge of history and culture are impressive. Highly recommended.
TOUR GUIDE RESPONSE: Thanks James, I had a wonderful time with you, too! Tom L.
Jonathan BellUnited States
Tom did a very nice job. He was flexible and communicative in setting up the half day tour and was responsive to our requests during the tour to do more or less.
TOUR GUIDE RESPONSE: Dear Jonathan, I did learn a lot from you guys, I know you know what I mean, hahaha~ I do cherish the time being with you! Tom
Hsien Chang YipMalaysia
Trying hard to make amends to look for alternative site for visit when timing and traffic conditions do not allow visit to original venue.
TOUR GUIDE RESPONSE: Dear Hsien, This tour was a Taipei - Sun Moon Lake - Taipei round trip, the itinerary was inherently limited by HSR timetable. If you had one night staying over in Sun Moon Lake arranged beforehand, we should have had more time enjoying the beauties around the lake. Tom
Carissa BuenvenidaUnited States
Great tour guide! Fun sense of humor! We enjoyed several days touring with him and felt safe and well cared for. If you want to see and experience, the outskirts- national parks, he is the guide to pick. Walked the trails with us and introduced us to local cuisines.
TOUR GUIDE RESPONSE: Thanks Carissa for your kind comment and rating! I cherish the good time being with you two :) Hope we can have another chance to see each other again ~~ Tom
Tom was fabulous in every way . He was knowledgeable, accommodating, punctual , flexible , intelligent and a pleasure to be with , We would highly recommend him and give him 10 stars ( out of 5) !! Thank you , Tom for making our 2 days in Taipei thoroughly enjoyable and truly memorable!
TOUR GUIDE RESPONSE: Dear Lynn, I LOVE YOU~~
Robert G.United States
We have used "ToursByLocals" in at least 20 countries, and Tom was the same high quality guide we expected. He was knowledgeable, sensitive to our needs, and did his very best to make sure we had a good tour. I would highly recommend his services. It was a great day.
TOUR GUIDE RESPONSE: Thank you Robert for your kind rating and I cherish the time being with you :-)
Judith PfaffenbergerUnited States
We were very pleased with the tour provided for us by Tom. He was very thorough and easy to work with. He was very attentive to us and helpful to me with my problems walking and climbing. All our questions were answered and we enjoyed his company.
TOUR GUIDE RESPONSE: Thanks Judith, hope we have another chance to see each other in the future.
Paul La MottUnited States
Tom was AWESOME!!! We wanted a more laid back agenda that could accommodate flexibility so we gave him certain things we had found that we thought might be interesting. Ultimately, we incorporated some of those events, added some others and decided against a few. Overall, the day was just great. Worth every dollar!! If you get the chance to book Tom- DO IT! Tom also does a wonderful job of explaining the history of his country and is constantly pointing out and describing cool things.
TOUR GUIDE RESPONSE: Thank you Paul and your nice family for giving me the good rating, it was my pleasure to accompany you spending the lovely, Mid-Autumn Festival, I miss you all~
Richard SiroisMontreal, QUEBEC, Canada
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Humphrey ChowUnited States
Our family of 5 toured with Tom to Sun Moon Lake and surrounding areas. The experience was simply amazing and I highly recommend Tom as your guide. He is very knowledgeable of Taiwan in general with plenty of interesting facts to share at every location, a very safe driver, and is sensitive to the needs of his guests -an all-around perfect Taiwan tour guide! Plus, he is fluent in English and the local languages which I believe made a difference in access and freedom in movement.
TOUR GUIDE RESPONSE: Dear Humphrey, yes I will cherish the time being with you :-) Say hi to your wife & kinds for me. I am sure we will see each other again! All bests, Tom
Kim S.United States
Tom was enthusiastic and accommodating to all of our requests. The day was built around our specific requirements and included several spontaneous local experiences that our family will not forget. We highly recommend Tom to others traveling to Taiwan.
TOUR GUIDE RESPONSE: Dear Paul, it was my pleasure to have served you for your tour in Taiwan, and yes, you and your family were also great companions, same here I'm looking forward to seeing you in the future.
Roz BrilliantUnited States
TOUR GUIDE RESPONSE: Dear Roz, thank you for your generous rating.
Tom is punctual, friendly, knowledgeable, patient, caring and flexible. He organized for us a 4 full days tour from 18 - 21 May 2018 in a way to see the most of Taipei . The depth of knowledge, professionalism and attention to details was beyond excellent. Tom provided great commentary on the places we visited as well as thoughtful insight into the history of Taiwan and the people living there. We learned so much from him and had a truly enjoyable days during our first visit to Taipei .
TOUR GUIDE RESPONSE: Thank you very much for your rating and review, you guys were also very good companions, I enjoyed the moment being with you! Miss you a lot~
Marjorie RobertsUnited States
This was an incredible day tour from near the international airport to the magnificent Taroko Gorge. Tom was an extraordinary guide and I will definitely use him when I return to Taiwan - and based in large part on his great tour - and his enthusiasm for other places on his home island that he described but that I did not have time to see - I'll be back.
TOUR GUIDE RESPONSE: Dear Marjorie, I will always be here waiting for you!!
TOUR GUIDE RESPONSE: Thank you Sandra, for your rating! :)