Nancy D.United States
I arranged a tour with cruise "buddies". Paul's van is nice, and we could hear well enough. In town, I enjoyed the talk in the park about local history and the Art Deco buildings. There was nowhere to sit, not great for a group of seniors. I found this to be too like a ship shopping tour, as we stopped at the crowded Arataki honey store (with busloads of people) and the Birdwoods Gallery. Paul is very knowledgeable, but I would have preferred a bit less tourist trap and more scenery/walking.
TOUR GUIDE RESPONSE: Thank you Nancy. I delivered the tour as per the agreed itinerary and would happily have altered it - even on the day - had you discussed it with me, but unfortunately you did not. I do encourage travellers to let me know what they are looking for - I always try to provide a great experience and it can be a little frustrating only to hear afterwards that it wasn't quite what you wanted. Hope you are keeping safe and well at home in these troubled times. Regards Paul
Rodger B.Lafayette, CA, United States
TOUR GUIDE RESPONSE: Thanks for the feedback, Rodger - it was a real pleasure meeting you and Bobby and I am delighted you enjoyed our time together touring beautiful Napier.
Kelly LieseUnited States
Six of us had booked 2 antique cars with drivers Paul and John. We sat 3 and 3 and switched half way around. The cars were so great and we all loved it! Paul and John had all the info of Napier and its history and we got amazing pictures of all of us and the cars. Do book with them and TBL and book early to insure an antique car. After the area and city ride explore this small fun city on foot for the complete experience. Do book with them & TBL and do book ahead to secure the antique cars!
TOUR GUIDE RESPONSE: Thank you very much Kelly for that fantastic review! John and I thoroughly enjoyed meeting you all - do come again some day. Regards Paul
Marianne WatsonUnited States
Paul was absolutely fantastic. During and after booking he was very responsive, including the morning of our tour. There were 6 of us traveling together and the Mercedes van was stocked with water and crackers during our tour of three wineries in Hawkes Bay. He was funny, informative and entertaining throughout. Highly recommend Paul as your tour guide. He even took pictures and emailed them to us afterwards. Five stars!
TOUR GUIDE RESPONSE: Thanks Marianne! It was an absolute pleasure - thank you for touring Hawkes Bay with me and please give my regards to the rest of your very charming group.
Gerard CarpencyUnited States
Paul is outstanding: knowledgeable , professional, friendly and an engaging story teller. His in-depth knowledge made the tour fascinating and enjoyable. A terrific guide and a charming man.
TOUR GUIDE RESPONSE: Many thanks Gerard - it was a real pleasure meeting you and Leo. Do look me up if you pass this way again.
TOUR GUIDE RESPONSE: Thanks Peter - it was a pleasure meeting you! Paul
My 86 yr old mother & 56 yr old friend toured with Paul. They could not speak highly enough of him. He personalised their tour & took them all around Napier, the city, the outer suburbs, the countryside. They went to a beautiful place for tea & cake. He also found a fabric place for my mother who is a quilter. He was very knowledgeable, enthusiastic and caring. If you want personal attention choose Paul!
TOUR GUIDE RESPONSE: Many thanks Robina - your mother and Mabbie were great fun and it was my pleasure to show them around. Thanks for the booking and also for your very kind words. Paul
Kathleen AllenCarmel, CA, United States
Paul took us to the highest point to take in the surroundings for a 100 mile radius. From there we made our way with a couple well chosen spots along the way. Finally we zeroed in on Napier and it's wonderful Art Deco history. Great town to visit with an excellent host.
TOUR GUIDE RESPONSE: Thank you Kathleen - it was a great pleasure spending time with you - happy travels! Regards Paul
Paul is an excellent guide and we thoroughly enjoyed our time in Napier and Hawkes Bay. Paul customised our trip to where we wanted to go and we went to many different foodie places to cater to our many tastes! We chose the SUV and it was extremely comfortable. Paul is a local and it was clear he was by his rapport with the local producers we visited. It was an amazing tour and I would recommend it to anyone who loves tasting good food!
TOUR GUIDE RESPONSE: Thanks Claire - I will! So pleased you enjoyed our time today despite the windy weather. Enjoy the rest of your cruise. Regards Paul
The 10 of us had a very full 5 hour tour with Paul, covering much more ground than any of the ship's shore excursions. We visited 2 wineries, a honey-producing center, Te Mata Peak and the art deco world of Ahuriri fishing village and Napier town. A very nice mix of countryside and urban sights to give us a taste of the Napier area. We would recommend Paul to anyone wanting to get an overview of Napier. Special thanks to Paul for mailing home a camera cap one of our group left behind in his vehicle.
TOUR GUIDE RESPONSE: Thanks for the feedback, Catherine.
Robyn NeedhamUnited States
Our tour with Paul was completely what we wanted. We wanted to get a flavor of Napier, but from a local perspective. When we told him that he told us he had a few surprises for us. Places that mostly locals frequent and the perfect experience we were wanting. Paul listened to our wants well and nailed our expectations. He was also very knowledgeable of the history of Napier, information that piques my husband's curiosity. And all this while riding in his very cool Queenie classic automobile!
TOUR GUIDE RESPONSE: Thank you for booking with me, Robyn - I'm delighted you enjoyed our time together. Regards Paul
Michael KatzUnited States
Paul was an excellent guide to the Napier region. He was most accommodating, even though we arrived late driving down from Rotorua. He gave tons of useful and interesting information about the region. He took us to places that we might not have discovered on our own. Very worthwhile and enjoyable.
TOUR GUIDE RESPONSE: My pleasure - thank you both. Regards Paul
Dennis R.United States
Paul was great, just what we wanted in a private tour. Saw a lot of sights and learned a lot of history. I don't think that there was a question that Paul could not answer. He is very understandable, polite and knowledgeable. One of the best tour guides that you will ever have.
TOUR GUIDE RESPONSE: Many thanks for that fantastic feedback, Dennis - it's very much appreciated; I'm delighted that you enjoyed our time together.
Sylvia BraunerUnited States
Paul was very informative and interesting. He showed many aspects of Napier and some very different perspectives. We learned a great deal about his city and enjoyed our tour immensely
TOUR GUIDE RESPONSE: Thank you for the feedback, Sylvia - I'm delighted you enjoyed our time together as much as I did.
TOUR GUIDE RESPONSE: Thank you for the excellent rating Gillian - it was absolutely my pleasure to show you and the girls a little of Hawkes Bay today - we had some lovely sunshine too! Paul
This is definitely the tour for those that just want a personal and relaxed outing with a true local. Paul was very accomodating and took us to some great spots and sights around town. With wine tasting, chocolate factory and lunch stop, it was a great day for all of us. ThAnkyou.
TOUR GUIDE RESPONSE: Many thanks for the feedback, Lennie - it was an absolute pleasure spending time with you all today and I hope you enjoy the rest of your cruise around New Zealand.
Jeff WagnerUnited States
Paul did a wonderful job packing in a lot of interesting and fun sites in a short time. We loved seeing and learning more about Napier.
TOUR GUIDE RESPONSE: Thanks for the feedback, Jeff - much appreciated. Hope to see you again some day.
Jan LangeUnited States
Very pleasant and knowledgeable guide. Strongly recommend
TOUR GUIDE RESPONSE: Many thanks Jan - it was great to meet you and the group and please pass my regards to today's two absentees - I hope the sickness passes quickly and that you enjoy what remains of your time in New Zealand - do look me up if you are down this way again some day. Regards Paul
Jill LevertonNapa, CA, United States
We had a terrific day. Paul was an excellent guide, very eloquent and knowledgeable. The museum is more of an eclectic collection but very interesting. We were lucky enough to have Ian Hope, the owner show us around, he is obviously passionate about his cars.
TOUR GUIDE RESPONSE: Thank you for the rating, Jill - much appreciated.
Janice CallerUnited States
We enjoyed our day with Paul. He was informative and knowledgeable about Napier.
TOUR GUIDE RESPONSE: Thanks for the feedback, Janice - it was a pleasure meeting you. Do make contact next time you are down my way! Regards, Paul
Jane Kerr NanceUnited States
Wow we had a wonderful tour in Napier. The drive up to Te Mata Peak was wonderful. It was a clear day so the panoramic views were outstanding. We were touring on a Saturday so Paul was able to arrange a special winery for a fantastic tasting. Needless to say my husband a wine snob had a fun time talking wine!!! Then we stopped at Silky Oak Chocolates we had a fun tasting. the processing part was not open because it was Saturday. Still bought some great chocolate. photos on the peak turned out great
TOUR GUIDE RESPONSE: Thank you Jane for that lovely feedback. It was an absolute pleasure for me to meet you and the family and I'm delighted you enjoyed our time together. Do get in touch if your travels bring you to Napier again some day.
An absolutely delightful few hours. Paul is knowledgeable, professional, and he and Queenie are great fun with whom/which to see Napier. Thanks, too, for the great weather, Paul. Hoping to see you again!
TOUR GUIDE RESPONSE: Dear James & Leslie Many thanks for the lovely feedback - it was an absolute pleasure to meet you both and to show you around beautiful Napier. Thank you so much for booking with me - I would love to see you again next time. Regards, Paul PS and by the way, Mum did wave to you as the ship was leaving the Port of Napier!
such a fun day - we spoke to MANY passengers who wished they were going on our tour, rather than the Winery tour they choose. The only downside was we couldn't take as many of the wonderful treats as we wanted, as our cruise ship was being VERY vocal about not bringing food back (Australia's biodiversity laws), grateful for Honeyland shipping
TOUR GUIDE RESPONSE: Many thanks for the feedback, Joanne - I'm very pleased that you enjoyed the tour so much; thanks again for booking with me.