Evelyn AielloUnited States
TOUR GUIDE RESPONSE: Thanks for your rating !
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Stephani Lee TalumewoIndonesia
Catherine was an excellent tour guide. Beside that, she also knew every single corner of her town and she also gave us 2 bouquet of flowers when we just arrived at Helsinki Central Station. How sweet was she! She knew what to do and where to take us, she also funny and helpful. She speaks english & finnish so well and she got a lot of friends in Helsinki as well. I highly recommend her to you guys if you're interested in Helsinki day tour programme. Thank you Cath for the best hospitality.
TOUR GUIDE RESPONSE: Thanks Stephani! We spent an awesome day together and had a lot of good funny moments with your charmant family! It was a real pleasure to have you here in Helsinki!
Doug LevinUnited States
Cathrine was great. We had a 8 hour layover in Helsinki and Catherine made sure we got the most out of it. We landed 30 minutes early and Catherine was waiting for us. Her knowledge of Finland's history was second to none. Her English was perfect. You can not go wrong booking a tour with Cathrine. We even got a nice surprise when we looked in our bag back on the plane. Cathrine hid some chocolates for us. What a great day we had.
David Chun Yee PongHong Kong
I only arranged the tour for 20pax 3 days in advance. Catherine responded quickly and confirmed everything within hours. We had a lovely time in Helsinki!
Stephanie ArguellesUnited States
Catherine did the best she could with a bad situation. We had scheduled another guide, Olga, who cancelled on us the night before we arrived in port. Catherine was not equipped to handle our large group (9) so we lost a lot of time trying to get our group to the different stops on the tour. This tour cannot be completed on foot. You will need a guide with a car, or van if the group is large. Catherine was a wealth of great knowledge. I only wish we could have made better use of our time in port.
Catherine est une guide expérimentée qui connaît très bien son pays et la ville. Elle est d'agréable compagnie et aime partager ses connaissances et répondre à nos questions.Nous la recommandons sans hésitation.
TOUR GUIDE RESPONSE: Merci Francine! Nous avons passé une magnifique journée ensemble dans ma ville natale d'Helsinki que j'ai toujours un grand plaisir à faire découvrir.