Edna RookeUnited Kingdom
When visiting Mumbai, this is a way of experiencing the 'real' life of India and a 'must-do'. We visited numerous markets - all fascinating and amazing - and my guide was very informative. I learnt such a lot about the Indian way of life. As this tour involves a lot of walking over very uneven ground, my two friends were not able to accompany me but I was so well-cared for and did not have the slightest concern about being a lone female. Thank you for a very memorable day. Five stars again!
TOUR GUIDE RESPONSE: Dear Ma'am Thanks for sharing your valuable feedback with me. It's my pleasure to have you as my Guest in Mumbai. I really enjoyed your company with me. Hope to see you again soon... Regards Shailendar
Edna RookeUnited Kingdom
We had a wonderful time in Mumbai with Shailendra who gave us a very comprehensive and informative tour. My two friends, who both have disabilities, were allowed to tour at their own pace as our guide was very sensitive to their needs and especially towards Jamie who has both physical and mental disabilities. Shailendra recommended an excellent restaurant and our driver was also excellent too. We have no hesitation in giving five stars to our guide and highly recommend him to other travellers.
Ryan OzonianUnited States
Amazing tour of such an energetic city. Highly reccomended.
Shailendra was terrific he organised a bespoke trip to suit our early arrival he adjusted it where neccesary his driver was first class. I would recommend Shailendra as an absolutely great choice if you want an informative tour of Mumbai
Ian CairnsUnited States
Shailendra gave us a great tour of Mumbai, which is a crazy place! He was waiting for us when our cruise shipped docked and took us (four adults) on a very interesting tour of Mumbai. We visited many interesting sites and locations. He took care of us and watched out for our safety as it can be quite an experience just crossing the road in Mumbai! If you are going to Mumbai, I would definitely recommend Shailendra as your tour guide.
Mark WattersUnited States
Shailendra was knowledgeable, flexible and fun to be with. We do recommend him to other Mumbai visitors and we feel we came away with a very positive day of touring.
TOUR GUIDE RESPONSE: Dear Mark Thanks for sharing your valuable feedback with me. It's my pleasure to have you with me in Mumbai. Even I enjoyed your company too with me... Wish you a very Happy New Year 2020. Regards Shailendar
Roger SirlinEstero, FL, United States
Outstanding and most knowledgeable. A pleasure to be with
Shailendra is very knowledgeable and a great guide to have in Mumbai. He took us to all the sites and helped us purchase some items in the local market, adapting the tour to suit our requirements. We are glad we chose him to take us to Dharavi as he had so much information to share and guided as very well. We would recommend him for these tours and highly recommend seeing Dharavi with him.
TOUR GUIDE RESPONSE: Dear Ma'am Thanks for taking you time and sharing your valuable feedback with me. It was my great honour to be you Guide in Mumbai. Feedback always helps to learn and get better than earlier. I am happy that you enjoyed you tour with me. Hope will meet again in future... Regards Shailendar Pandey
Karen ShepherdUnited Kingdom
Shailendra was my guide for the Mumbai day, the Elephanta and the Mahabaleshwar 2 day tours. He is knowledgable about his city and the state of Maharashtra. Given we spent so much time together it was nice to learn about his family and aspirations in life. The Mumbai day tour was an excellent way in which to settle into the city of Mumbai. It is ideal for a rapid tourist visit. The Elephanta tour is a must! Try to go on the 1st ferry. If you want to get out of the City, Mahabaleshwar is perfect. Recommend
TOUR GUIDE RESPONSE: Dear Ma'am Firstly, I wanna Thank You for being my Guest and giving me any opportunity to share my knowledge and experience with you. It was such a honour for me to spend 4days with you in Mumbai and outside Mumbai. And also I wanna Thank You for sharing your valuable feedback with me. Each feedback is valuable and motivates me to do better for next time... Thanks for you well wishes to me for my future. Hope I will get opportunity to meet you again in future soon... Regards Shailendar
We (group of 4) extremely enjoyed this unique tour with Shailendra and would always book him again for it. Only downside (=>4 stars) was, that we lost each other for half an hour making it impossible to see dabbawalas (the taxidriver's fault, who let us out on a wrong entrance while Shailendra went on another cab). Taking a larger taxi next time (thats takes 5 passengers) should avoid what happened to us. We 100% recommend!! Thanks Shailendra
TOUR GUIDE RESPONSE: Thanks for sharing your valuable feedback... Your -1 Star motivaates me more to work harder and earn it for the next time. And I will surely do it... Hope to see you soon again... Regards Shailendar P
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
TOUR GUIDE RESPONSE: Thanks for taking your time and sharing your valuable feedback with me. I will try my best to make this 3 star rating into 5 star rating. I hope you had memorable experience with your trip in India. Hope we will meet again soon... Thank You Regards Shailendar P.
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.
This tour was absolutely 5 star, and I would highly recommend it to anybody who is travelling to Mumbai! Our guide Shailendra was perfect for our group of 4 seniors from Canada. He was knowledgeable, professional, and has excellent English skills. He took us to all the sites listed on his itinerary and more. He is obviously very proud of his amazing city, and it shows in his enthusiasm. The Dharavi slum tour add on is a must! Many thanks to Shailendra and also our rock star of a driver Nagoor Kani.
Pamela H.MESA, AZ, United States
Thoroughly enjoyed this tour. There were 9 of us & Shailendra made sure that each of us got personal service. We felt pampered & safe. The guide's knowledge of the area was amazing & he made us aware of history & the importance of both this site & Mumbai City. The attention to detail in negotiating both the traffic, the logistics of the boat, the chairs required to climb the stairs on the island for 2 of our party, & toilette facilities was astounding. We highly recommend this tour & guide.
TOUR GUIDE RESPONSE: Dear Guest It was my pleasure to have you as my Guest in Mumbai. It feels amazing to hear such a kind words from you. Hope to see you again in Mumbai soon... Best Regards Shailendra P.
Mary Ann BelladonnaUnited States
Guide was not at the appointed time or place.
TOUR GUIDE RESPONSE: I was there at meeting point on time @ 8:30am. But you came early @7:30am and i was not having any information about this. Yes i do got call from other number in morning and i was not able to answer it because i was busy getting ready to meet you at 8:30am, but later after few minutes when i call on that number they disconnected my call and not answer on second time. Even i call you on your cell phone, but you said you already left with other group @7:45am because i am late, Sorry but i was not late
We are 3 couples who visited Mumbai by cruise ship, so we had no time to waste and selected a 2-days private guided tour. Prior to our trip, we had questions about places to visit. Shailendra gave us suggestions for travel and responded to our emails promptly. Shailendra is super friendly and well-organized. We recommend Shailendra. We were impressed with his professionalism and the whole service, including a very comfortable car with air conditioning - thanks so much, Shailendra!
Shailendra was just amazing. The Dharavi slum was the highlight of our trip. All the people working hard in the slum, all the recycling done there and leather and textile industry....kids going to school...everyone helping others. It was really nice to see all of this so now we can share these great stories to others.
The guide Shailendra was excellent (as was the driver) … the whole tour was exceptional … I will suggest this tour guide to my friends through ToursByLocals … Garry Hyde
TOUR GUIDE RESPONSE: Dear Sir Thanks for sharing such a kind words with me. It was my pleasure to have you as my Guest in Mumbai. Hope to see soon again in Mumbai.... Best Regards Shailendar Pandey
The tour with Shailendra offered me the opportunity to see the most relevant highlights of Mumbai city as well as really intersting insights in the Dhavari slum, which is especially for European people an exciting experience. I would book the tour straight away a second time
TOUR GUIDE RESPONSE: Dear Sir Thanks for sharing your kind words with me. It means alot for me... It would be my pleasure to see you again in Mumbai, India. It was just a honour to welcome you in Mumbai and serve you with our services. See you soon again.... Regards Shailendar P
Timothy S.United Kingdom
A very nice 6-hour tour. We saw and did everything we wanted to. Thank you, Shailendra!
Shailendra was an excellent guide. His English was fluent and very well spoken. His knowledge of the sites was in-depth and interesting. Shailendra was flexible and adapted the day to suit our family. He ensured we had great experiences on public transport and was able to take us deep into the Dhobi Ghat as well as Dharavi. The chat snacks at Chowpatty beach was a nice surprise. The tour exceeded our expectations and I would highly recommend this to anyone wanting to experience the real Mumbai.
TOUR GUIDE RESPONSE: Dear Ma'am Thanks for sharing just a wonderfully words with me as a review. It was such a pleasure for me to have you as my Guest in Mumbai. I would love to attend you again in Mumbai. Hope to see you soon in Mumbai... Best Regards Shailendra P.
Gloria Joan G.Maple Ridge, B.C., Canada
Thank you for the surprise lunch you have provided me and my husband. WE enjoyed it so much! We had an incredible tour with you!
TOUR GUIDE RESPONSE: Dear Guest Thanks alot for taking out your valuable time to write a review on TBL. It was my pleasure to have you as my Guests in Mumbai. I too enjoyed alot. Hope to see you soon again in Mumbai.... Best Regards Shailendar P.
This was our first visit to India & we decided to dive right in with a walking/public transit tour of Mumbai. We had such an amazing day that we are already planning a return visit! Shailendra is knowledgeable about his city, calm & well spoken. He made us feel welcome and comfortable, walking & traveling in the local trains and taxis all over Mumbai. We had a day in Mumbai & while we know there is much more to see , we feel we experienced several days in just 6 hours. Thankyou Shailendra.
TOUR GUIDE RESPONSE: Dear Ma'am It was my honour to be your Guide in Mumbai. I to enjoyed alot with you and Sir. I hope I can meet you again in Mumbai. Have a same journey ahead Ma'am and Sir. And Thank You for such a amazing review... Best Regards Shailendra P.
Anne GreeneUnited States
We spent a fabulous day with Shailendra. He showed us every interesting site in south Mumbai. In addition he spent hours helping us find the perfect pashminas. He is very knowledgeable, friendly and patient. I would highly recommend him.
TOUR GUIDE RESPONSE: Dear Ma'am Thank you very much for your positive feedback. It was my pleasure to be your tour guide Mumbai. I really enjoyed my day with all of you. Hope to meet you soon in Mumbai. With some other tours... Thank You Again for selecting me as your guide in Mumbai... Best Regards Shailendar Pandey
Patricia BrunieSaint Chamas, SELECT A STATE, France
A great day in the heart of Bollywood with this visit of S.J.Studio. The shooting, the movie sets, the mixing studio, the dancers, all was interesting and the guide was competent and passionate.
TOUR GUIDE RESPONSE: Dear Ma'am Thank You very much for your positive feedback. It really means a lot for me. I hope to see you again in future in Mumbai with some other tours in Mumbai. Best Regards Shailendar Pandey
Cynthia BlackUnited States
TOUR GUIDE RESPONSE: Thanks a lot Ma'am for taking a time from your busy schedule and giving your Ratings for Mumbai Full Day City Your. It was my pleasure to have you as my guest in Mumbai... Miss you Ma'am...
TOUR GUIDE RESPONSE: Dear Ma'am Thank you for sharing your 5 star ratings with me. I hope you enjoyed your Tour very much and I will see you again in Mumbai next time for other Tours too... Have a safe journey ahead..!!! Thank You Regards Shailendar Pandey
Shailendra draw gave us a excellent tour. Very knowledgeable and very personable. Very good English.
TOUR GUIDE RESPONSE: Dear Sir Thank you very much for taking your valuable time to write a review for me. It was my pleasure to be your guide in Mumbai. Hope to see you soon again in Mumbai for some other tours... Thank you once again... Best Regards Shailendra P.
Clive BoughtonUnited Kingdom
Our tour guide and driver were excellent. Shailendra presented himself well and provided a tour in fluent english. We thoroughly enjoyed his intelligent and thoughtful insight into the diversity of the city of Mumbai. We would thoroughly recommend spending a day with Shailendra. The vehicle used was air conditioned and very comfortable and the driver was accommodating in ensuring that we saw and experienced everything we wanted.
TOUR GUIDE RESPONSE: Dear Sir Sir & Ma'am, thank you very much for such a kind words and best wishes for me. Your words really means alot for me. It was my pleasure to have such a great people with me on Tour in Mumbai. I really enjoyed alot to share my knowledge & time with you. I will definitely meet you again in future either in India or In UK. Wish you both a very happy journey ahead... Thank You Best Regards Shailendra P.
Sally WellsUnited Kingdom
Very organised and timely. Good information. A great morning.
TOUR GUIDE RESPONSE: Dear Mam, I just want to express my thanks for your review! I'm extremely pleased that you enjoyed your recent tour of Kanheri Cave and i hope to welcome you again in future. Please let me know if there is anything i can do to make your experience even better next time you join us! Have a wonderful weekend, Regards Shailendra P.