Traveler Reviews of Private Tours in Copenhagen-Denmark by Tour Guide Bernadette S. (Guide #18749)


Janet Martin

United States
Rating

Tour: #324178, Copenhagen Highlights and Crown Jewels with Your Private Guide PLUS Your Separate Private Professional Driver and Car., Copenhagen, Denmark    view tour
Date: Sep 4/19

We had an excellent private tour of Copenhagen with Bernadette. Our driver was also very skilled in getting us to the highlights of the city in very heavy traffic! Bernadette is one the best guides we experienced during our 14 day Baltic cruise vacation…knowledgeable, professional and personable. We ended our tour at a wonderful local restaurant on the canal in Nyhaven. Copenhagen was the end of our journey and we fell in love….we hope to return some day and will definitely tour with Bernadette again!

Karen Prommer

United States
Rating

Tour: #324178, Copenhagen Highlights and Crown Jewels with Your Private Guide PLUS Your Separate Private Professional Driver and Car., Copenhagen, Denmark    view tour
Date: Aug 20/19

TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.

Kim Eimer

United States
Rating

Tour: #324178, Copenhagen Highlights and Crown Jewels with Your Private Guide PLUS Your Separate Private Professional Driver and Car., Copenhagen, Denmark    view tour
Date: Aug 8/19

TOUR GUIDE RESPONSE: Dear Kim. I am so sorry your husband had such a bad fall in the castle. And that the weather that day really was not on our side. The worst we have seen all season. With pouring rain, black clouds and thunderstorms. I wish your husband a fast recovery and wish you both all the best. Bernadette.

TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.

Christel Bengoa

United States
Rating

Tour: #324178, Copenhagen Highlights and Crown Jewels with Your Private Guide PLUS Your Separate Private Professional Driver and Car., Copenhagen, Denmark    view tour
Date: Aug 6/19

Scott Simowitz

Boynton Beach, FLORIDA, United States
Rating

Tour: #324179, Royal Copenhagen in The Queen's Footsteps with Your Private Guide PLUS Separate Driver for ALL 6 hrs !, Copenhagen, Denmark    view tour
Date: Jul 30/19

Bernadette was wonderful. She made our day in Copenhagen a complete and total success. We highly recommend her. Our only regret is that we can only rate her 5 stars. Thank you Bernadette for making our experience in Copenhagen so memorable!

TOUR GUIDE RESPONSE: Dear Scott. Thank you so very much for your very, very kind words. It was such a pleasure to show you Copenhagen, and I so much enjoyed the company of your interesting and lovely group. I will smile when I think about your comments about the stars :-). My very best greetings to you all. Bernadette.

Sandra Warren

New Zealand
Rating

Tour: #324647, Three Magnificent Castles and The Danish Riviera - with Your Private Guide PLUS Your Separate Professional Driver and Car., Copenhagen, Denmark    view tour
Date: Jul 23/19

Today was a wonderful day I enjoyed every minute Bernadette is a great guide Her knowledge of the Castles gave me a good understanding of their history and the Royal families Also a drive along the beaches including a ice cream gave me a very relaxed day. What a beautiful country u have I recommend Bernadette

TOUR GUIDE RESPONSE: Dear Sandra. I am so happy you think that we had a wonderful day. Thank you so very much for your very kind words. Denmark showed herself on this perfect Danish Summers Day with all the Danes out and about ! And thank you for the many interesting conversations we had during our tour. You taught me so much about New Zealand ! Thank you for a wonderful day in your very interesting company. Best regards Bernadette.

Thomas McFadden

United States
Rating

Tour: #324646, Hamlet's Castle Kronborg - with Your Private Guide PLUS Your Separate Professional Driver and Car., Copenhagen, Denmark    view tour
Date: Jul 21/19

Bernadette is wonderful in every way. We have had many guides over the years, but all 6 in our group unanimously consider her the best. She has our highest recommendations.

TOUR GUIDE RESPONSE: Dear Thomas. I cant tell you how happy I am to receive your outstanding review. I feel humbled and very, very grateful. Thank you for two great days in your wonderful and very interesting company. Many thoughts to you all. Bernadette.

Scott Manley

United States
Rating

Tour: #324178, Copenhagen Highlights and Crown Jewels with Your Private Guide PLUS Your Separate Private Professional Driver and Car., Copenhagen, Denmark    view tour
Date: Jul 14/19

I organized a group of 20 from California. We stayed 2 nights in Copenhagen prior to our cruise. Bernadette was outstanding. He made recommendations for the dinners both nights that were excellent. She gave our group a full day tour of Copenhagen that helped us get the most out of limited time. She was extremely knowledgeable, very easy to understand and everyone in our group loved her as our tour guide. I highly recommend Bernadette as your tour guide in Copenhagen.

Tracey Burfield-Mills

New Zealand
Rating

Tour: #324647, Three Magnificent Castles and The Danish Riviera - with Your Private Guide PLUS Your Separate Professional Driver and Car., Copenhagen, Denmark    view tour
Date: Jul 12/19

We were fortunate enough to having Bernadette guiding us through 3 magnificient castles on the 12th of July. Bernadette was as magnificient as the castles. Her knowledge is fantastic, has a lovely manner, is very likeable and adapted to my group very well. Even when we had a medical emergency with one of the group members she handled it extremely well. Thanks to Bernadette and her driver Kim for a fantastic day. Thank you!

TOUR GUIDE RESPONSE: Dear Tracey. Thank you so very, very much for your very kind words. I am truly honored. It was a wonderful experience guiding your lovely group through the very best of North Sealand and two UNESCO World Heritage Sights. I had the most fantastic day myself in your company. It was a true pleasure to meet you Tracey and your lovely group. Many thoughts and my very best wishes to You and the Group. Bernadette.

Linda Ginsberg

Atlantic Beach, FLORIDAA, United States
Rating

Tour: #325037, "The Bridge". Denmark and Sweden - Two Countries in One Day - with Your Private Guide PLUS Your Separate Driver and Car., Copenhagen, Denmark    view tour
Date: Jul 5/19

We were interested in going to see Malmo, Sweden especially the older portion of the city where we thought we'd have more time to spend but our guide spent a little too long showing up the contemporary building there with no time to spend on our own (without the guide, even for lunch) in the old city. On the way back she tried to take us to the beach area when we had told her we weren't interested as we wanted to be dropped off at Tivoli Gardens. Ok but not the greatest of tours.

TOUR GUIDE RESPONSE: .

Rosann Cerrito

United States
Rating

Tour: #324178, Copenhagen Highlights and Crown Jewels with Your Private Guide PLUS Your Separate Private Professional Driver and Car., Copenhagen, Denmark    view tour
Date: Jul 4/19

Bernadette was on time at our meeting place... she communicated thru text messages. Our visit to Rosenborg Castle was interesting and informative. The city tour was great, although the weather was not on our side. We stopped for shopping and a coffee/danish. I would recommend her, and give her a 5* rating.

Tammi Lisson

Canada
Rating

Tour: #325038, Copenhagen Highlights, Food Market and Tapestries with Your Private Guide PLUS Separate Professional Driver for ALL 5 hrs !, Copenhagen, Denmark    view tour
Date: Jul 3/19

Bernadette was a lovely guide for our short time in Copenhagen. She knows Denmark history and the details of the city well. Made great recommendations for us.

TOUR GUIDE RESPONSE: Dear Tammi. It was such a pleasure to be your guide for your lovely group, and it was a true pleasure to see that also the younger generations enjoyed the tour being inspired from what they saw. Thank you so very much for your very kind words and a great day together. All the best to you all. Bernadette.

Karen Fabris

United States
Rating

Tour: #325031, Louisiana MoMA and Frederiksborg Castle, Scandinavia's Largest Renaissance Castle, Copenhagen, Denmark    view tour
Date: Jun 30/19

We had a wonderful day enjoying the art at Louisiana and the magnificent Frederiksborg Castle. Bernadette is an excellent tour guide and extremely knowledgeable. In addition to the Castle and the museum we learned so much about Copenhagen during our travels to the destinations. Thanks to Bernadette for an absolutely wonderful day. We highly recommend this tour and Bernadette. Karen

TOUR GUIDE RESPONSE: Dear Karen. Thank you so very much for your most kind words. Your interest in the tour, Louisiana Museum of Modern Art and Frederiksborg Castle, and your many interesting questions, made it a great day together. I am so happy to know that you feel that you learned a lot during the day and you had a wonderful day. So had I. Thank you so very much Karen. My best wishes to you all. Bernadette.

Samantha S.

Los ALtos, CALIFORNIA, United States
Rating

Tour: #324645, Frederiksborg Castle and The Danish Riviera - with Your Private Guide PLUS Your Separate Private Professional Driver and Car., Copenhagen, Denmark    view tour
Date: Jun 19/19

We had a great first day in Copenhagen! Bernadette was awesome! So thoughtful, really read our notes and took our limitations & considerations into our plan. She is so knowledgable and proud of her country! She knew all the tips and tricks to maximize our time and ensured we saw as much of the most important sites as we could within our time! Her style is fun, friendly, conversational and really fit what we were looking for!! Can't wait to tell our friends!

TOUR GUIDE RESPONSE: Dear Samantha. Thank you so very much for your very kind words. And for your very kind private message to me. And thank you very much for all the many laughs we had during the day. It was such a pleasure to be your guide. I am so very happy to know that you enjoyed the tour and felt you got the most out of your day and your time. Thank you so very much Samantha. My best wishes to you both. Bernadette.

Randee Kreamer

United States
Rating

Tour: #325035, Vikings and Roskilde Cathedral - a UNESCO World Heritage site - with Your Private Guide PLUS Your Separate Driver and Car., Copenhagen, Denmark    view tour
Date: Jun 18/19

Bernadette was a fantastic tour guide. She was full of so much information so even our travel time allowed us to learn all about Denmark. Enjoyed our tour immensely!!

TOUR GUIDE RESPONSE: Dear Randee. Thank you so very much for your very, very kind words. It was such a pleasure to be the guide for your lovely group and for the very interested young people too. Thank you for all your interested questions and for a great day in your company. My best wishes to all of you. Bernadette.

Adam Caldwell

United States
Rating

Tour: #324178, Copenhagen Highlights and Crown Jewels with Your Private Guide PLUS Your Separate Private Professional Driver and Car., Copenhagen, Denmark    view tour
Date: May 12/19

Bernadette is professional, organized and charming. She was a joy to be with. Very accommodating for the ones in our group with limited mobility. Wish we had even more tours with her. Great info, local knowledge and company. Highly recommended.

Ron Borgman

Brighton, MI, United States
Rating

Tour: #324178, Copenhagen Highlights and Crown Jewels with Your Private Guide PLUS Your Separate Private Professional Driver and Car., Copenhagen, Denmark    view tour
Date: May 10/19

Very knowledgeable and a joy to be with. Great tour

TOUR GUIDE RESPONSE: Dear Ron. Thank you so very much for your very kind words. I am very grateful to know that you think it was a great tour. My best wishes to you both. Bernadette.

Keith Alter

United States
Rating

Tour: #324647, Three Magnificent Castles and The Danish Riviera - with Your Private Guide PLUS Your Separate Professional Driver and Car., Copenhagen, Denmark    view tour
Date: Apr 29/19

Outstanding day with Bernadette. She was engaging, professional, and very knowledgeable. Highest rating.

TOUR GUIDE RESPONSE: Dear Keith. I am so grateful to know that you thought it was an outstanding day. Thank you so very much for a great day together in the company of your very interested group. My best wishes to all of you. Bernadette.

Ruth Lantz

United States
Rating

Tour: #325031, Louisiana MoMA and Frederiksborg Castle, Scandinavia's Largest Renaissance Castle, Copenhagen, Denmark    view tour
Date: Sep 13/18

Our guide, Bernadette was friendly, enthusiastic, and very informative. She picked up on our interests and gave our interests considerable attention. She is more than happy to point out other sites along our journey making for a delightful day. She was also very attentive to our safety during walks on uneven surfaces and steps........Excellent guide and travel companion!

TOUR GUIDE RESPONSE: Dear Ruth. Thank you so very much for your very, very kind words. I am very grateful to know that you really enjoyed your tour to Frederiksborg Castle and Louisiana Museum of Modern Art. Thank you for letting me know in your private message to me, that the day could not have been better. I am very grateful for that. It was a wonderful day in your company. My best wishes to you both. Bernadette.

Joan Carter

United States
Rating

Tour: #324178, Copenhagen Highlights and Crown Jewels with Your Private Guide PLUS Your Separate Private Professional Driver and Car., Copenhagen, Denmark    view tour
Date: Sep 8/18

We loved our tour of Copenhagen with Bernadette. We saw all the highlights, and were shared great historic and cultural information. All was great!

TOUR GUIDE RESPONSE: Dear Joan. It Is wonderful to know that you loved your day and your tour in Copenhagen ! I am grateful that you felt everything was great ! And that you got to see all the Highlights of Copenhagen. My best wishes to you all. Bernadette.

Marty Stitt

United States
Rating

Tour: #324178, Copenhagen Highlights and Crown Jewels with Your Private Guide PLUS Your Separate Private Professional Driver and Car., Copenhagen, Denmark    view tour
Date: Sep 4/18

Bernadette was superb!!,We had a wonderful day that far exceeded our expectations. Thank you, Bernadette!!!

TOUR GUIDE RESPONSE: Dear Marty. It is great to know that you feel you had a wonderful day that far exceeded your expectations. I am very grateful for that. I also enjoyed our day together very much. My best wishes to all of you. Bernadette.

Andrew Akers

United States
Rating

Tour: #324645, Frederiksborg Castle and The Danish Riviera - with Your Private Guide PLUS Your Separate Private Professional Driver and Car., Copenhagen, Denmark    view tour
Date: Aug 19/18

Bernadette's tour of Frederiksborg Castle and other sites was really one of the highlights of our vacation. We learned so much about the history and culture of Denmark through her eyes. I hope to be able to visit Denmark again and would not hesitate to book another tour with her!

TOUR GUIDE RESPONSE: Dear Andrew. I am most grateful to know that you feel that the tour was one of the highlights of your vacation. I am very, very happy to hear that, and to know that you feel you learned about the history of Denmark and our Danish culture. Thank you so very much Andrew. My best wishes to you all. Bernadette.

Scott Finn

United States
Rating

Tour: #324646, Hamlet's Castle Kronborg and The Danish Riviera - with Your Private Guide PLUS Your Separate Professional Driver and Car., Copenhagen, Denmark    view tour
Date: Aug 17/18

This tour was fantastic. It was the highlight of our week in the Baltic Sea area. Bernadette was superb in providing descriptions, background stories, and making sure that our timing allowed the best experience possible.

TOUR GUIDE RESPONSE: Dear Scott and Family. I am so very grateful to hear that this tour was the Highlight of your week in the Baltic Sea area. It was such a pleasure to spend the day with your family, and to show you Hamlet's Castle Kronborg and the beautiful North Zealand. Thank you so very much for your very kind words. My best wishes to you all. Bernadette.

David Schulman

United States
Rating

Tour: #324415, Jewish Copenhagen and ALL Highlights - with Your Private Guide PLUS Your Separate Professional Driver and Car for ALL 5 hours !, Copenhagen, Denmark    view tour
Date: Aug 8/18

Yesterday we had a great good fortune of having Bernadette guiding us on our one full day in Copenhagen . She was extremely knowledgeable and friendly, she made everyone feel welcome. There were six of us in the group ranging in age from 9 to 65. And everyone agreed she did an excellent job, We would highly recommend her.

TOUR GUIDE RESPONSE: Dear David Thank you so very, very much for your very kind words. Thank you for a great day in the company of your lovely group. It was an absolute pleasure to be your guide and to know everyone in the group age from age 9 to 65 enjoyed the tour. All my very best wishes and thoughts to you all. Bernadette.

Noah (Dr.) Chivian

West Orange, NJ, United States
Rating

Tour: #324178, Copenhagen Highlights and Crown Jewels with Your Private Guide PLUS Your Separate Private Professional Driver and Car., Copenhagen, Denmark    view tour
Date: Aug 5/18

Bernadette introduced us to "her" Copenhagen taking into consideration our interests. Her knowledge of: history, architecture, culture & customs was an outstanding educational experience for us .The driving & walking tour enabled us to see it all. The obligatory visit to the "Mermaid" was not a disappointment. Rosenborg Castle is a must. Viewing the crown jewels was a "candy store." for photographers. The accessibilty to the Royal Palace Square was a very pleasant and highly unusual.

TOUR GUIDE RESPONSE: Dear Noah. It could not make me more happy to know that you felt the tour was an outstanding educational experience for you. Thank you very, very much for your very kind words. I am very grateful. All my very best wishes to you both. Bernadette.

Jacqueline Moore

United States
Rating

Tour: #324414, Ultimate Family Fun Copenhagen Galore - Tivoli Gardens, Carlsberg Breweries PLUS all the Highlights. See it ALL !, Copenhagen, Denmark    view tour
Date: Aug 3/18

Bernadette was fabulous and incredibly knowledgeable.We would ask for her again anytime!She went above and beyond all that we asked.Our driver was very good as well.Very safe and knew the best way to avoid traffic and chaos.It was a delightful experience!Thank You Bernadette!

TOUR GUIDE RESPONSE: Dear Jackie. Thank you so very much for your very, very kind words. I am grateful to know that you all enjoyed the Ultimate Family Fun Copenhagen Galore Tour. It was an absolute pleasure to be guiding your lovely group. My best wishes to you all. Bernadette.

Marcia Gellert

United States
Rating

Tour: #324415, Jewish Copenhagen and ALL Highlights with your Private Guide, Copenhagen, Denmark    view tour
Date: Jul 31/18

My husband and I were only in Copenhagen for one day. We contacted ToursByLocals to see how to best utilize our time. Bernadette's knowledgeable and warm response to our first inquiry immediately inspired confidence that she knew what we were interested in and she would provide us with a wonderful, quality experience. The tour was more than we had envisioned. Bernadette and the driver were both professional and friendly providing a deep sense of life in Copenhagen and understanding of the Danish people.

TOUR GUIDE RESPONSE: Dear Marcia. Thank you for your wonderful private message to me, and for your most kind words about the tour. It was such a pleasure to show you Jewish Copenhagen and all the Highlights of the City. I am just so very happy to hear that you found the tour a wonderful quality experience, and that the tour was more than you had envisioned. I could not be more happy. Thank you so very much Marcia. My best wishes to you both. Bernadette.

Ian Gudgeon

United States
Rating

Tour: #325034, Highlights of Copenhagen & Christiania Walking Tour, Copenhagen, Denmark    view tour
Date: Jul 11/18

Very warm person made us all feel very much at home with her. Her knowledge of Denmark and Copenhagen was extremely good. At times she didn't always volunteer the information until a question was asked but this was a very minor point. We did notice and were impressed how she faced us when she spoke. Many tour guides forget to do this. We all enjoyed this tour with her very much.

TOUR GUIDE RESPONSE: Dear Ian and Friends. Thank you so very much for your warm and very kind words. I really do appreciate it very much ! I am very happy we got to see it all and more, since you had such a passion for ”the Bridge” and also the ”Danish Hygge” when we sat enjoying Copenhagen life. It was a real pleasure to see how you enjoyed the tour and thank you for all the good conversations we had along the way. All my best wishes to all of you. Best regards Bernadette.

Luis Alfredo Coll

Lima, LIMA, Peru
Rating

Tour: #324646, Hamlet's Castle Kronborg and The Danish Riviera - with Your Private Guide PLUS Your Separate Professional Driver and Car., Copenhagen, Denmark    view tour
Date: Jul 5/18

TOUR GUIDE RESPONSE: Dear Luis and Family. Thank you very much for the rating and thank you very much for a great day together with your family. It was such a pleasure to spend the day in your company, and it was such a pleasure to see how interested your children were in the tour, and to try to answer all the funny, wonderful and very intelligent questions from your lovely children. All my best wishes to All. Best regards Bernadette.

Sri Nalamachu

United States
Rating

Tour: #324645, Frederiksborg Castle and The Danish Riviera - with Your Private Guide PLUS Your Separate Private Professional Driver and Car., Copenhagen, Denmark    view tour
Date: Jul 1/18

Very knowledgeable and friendly. Vehicle and driver were amazing too

TOUR GUIDE RESPONSE: Dear Sri. Thank you so very much for your kind words. It was a pleasure to be the guide for your lovely group and for the very interested young people too. Thank you for all your interested questions and for a great day in your company. My best wishes to you all. Bernadette.