Traveler Reviews of Private Tours in Sapporo Japan by Tour Guide Kaoru K. (Guide #18626)


Siti Aishah Hashim

Singapore, SINGAPORE, Singapore
Rating

Tour: Ninja Village (Noboribetsu-Date Jidai-mura) and Hell Valley, Noboribetsu, Japan
Date: Dec 11/17

Kaoru demonstrates professionalism. She was able to make executive decisions in consultation with us on the itinerary due to heavy traffic which affected our schedule. She also personally brought us to the restaurant of our choice at the end of tour even though she did not have to. Though it was not easy to find halal food for us; she tried to accommodate to our needs.

TOUR GUIDE RESPONSE: Dear Aishah, Thank you very much for your warm comments about my guiding and tour. Since all of you were very easygoing and flexible regarding some changes in the itinerary, I could easily conduct your tour. I hope you can visit Hokkaido in another season and explore Hokkaido more. Warmest regards, Kaoru K.

Siti Aishah Hashim

Singapore, SINGAPORE, Singapore
Rating

Tour: Asahiyama Zoo in Asahikawa, Asahikawa, Japan
Date: Dec 10/17

Kaoru was prompt in attending to our needs and queries even before the tour date. She did her homework to find out about the availability of the penguin walk which was the highlight of the zoo. We were a bit disappointed as there was no penguin walk on that day but we still enjoyed looking at the other animals.

TOUR GUIDE RESPONSE: Dear Aishah, Though it was disappointing that you could not see the “penguin walk”, I am glad that you could enjoy visiting the zoo. I want to express my gratitude to all of you for your cooperation during the tour. Best regards, Kaoru K.

Siti Aishah Hashim

Singapore, SINGAPORE, Singapore
Rating

Tour: Chocolate Factory, Sapporo Wholesale Market and city tour by tram, Sapporo, Japan
Date: Dec 9/17

Kaoru carried out her duties professionally and was obliging.

TOUR GUIDE RESPONSE: Dear Aishah, Thank you very much for your comments. I am so happy to see your words “professionally” and “obliging”. Those are the kinds of remarks that makes guides very happy. Best regards, Kaoru K.

Ajit Patil

India
Rating

Tour: Niseko One-day Drive, Sapporo, Japan
Date: Oct 18/17

Communication not so good.

TOUR GUIDE RESPONSE: Dear Mr. Patil, I’m extremely sorry that you felt the communication was not so good. I myself thought I could understand your requests, guide you at the tourist spots and introduce an appropriate restaurant in Niseko according to your requests. Basically, it seemed to me that the tour was carried out smoothly. If you felt that we couldn’t understand one another so well, I really regret that. I assure you that I try to have good communication with all the tourists I work with. Best regards, Kaoru K.

Jan Marushige

United States
Rating

Tour: #260958, Otaru tour with sake brewery and seafood, Sapporo, Japan    view tour
Date: Mar 23/17

We really enjoy these tours. My husband and I have taken a few and we are thoroughly happy with the places that are covered, otherwise we would not had the experience and would be wondering around. We definitely recommend 'ToursByLocals'...

TOUR GUIDE RESPONSE: Dear Ms. Marushige, Thank you for your comment. I am very happy that you had an enjoyable time in Otaru and Sapporo. I hope you can visit Sapporo and Hokkaido again in the future. Best regards, Kaoru K.