TOUR GUIDE RESPONSE: Thank you for your feedback! It is very important!
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Dorretta SvobodaUnited States
Ana was very knowledgeable, enthusiastic and her English was great. She was excited about sharing everything about her lovely city. She also paced the tour to our needs.
TOUR GUIDE RESPONSE: It was lovely to spend the morning with you! Hope to see you again!
Ana was a very friendly, knowledgeable and accommodating tour guide. She gave us many good recommendations for restaurants and places to visit. We highly recommend her for sightseeing Lisbon.
TOUR GUIDE RESPONSE: Dear Karen, Now you made me laugh very much! Thank you for that! I am pleased to know that you appreciated my suggestions! Thank you for the great review! Warm regards, Ana M.
Geoffrey M.Toronto, ON, Canada
Ana provided our group with a wonderful day walking tour of Lisbon. She met us at our cruise port promptly and had a clear and focused plan in place for our day. We visited all the expected Lisbon sites, taking time in each location to provide historical insight. Ana guided us to a lovely spot for a morning coffee and local lunch (which was wonderful)! We enjoyed Ana's company and would not hesitate to recommend her as a guide on your visit to Lisbon. Thank you Ana!
TOUR GUIDE RESPONSE: Thank you so much Geoffrey! I had a wonderful time with you too! Looking forward to meeting you again!
Ana is a great tour guide. We had a wonderful walking tour learning a lot about history amd culture.
TOUR GUIDE RESPONSE: Thank you and your wonderful family!!
Kathy S.United States
Ana is a fantastic guide with exceptional knowledge of the history and sights of Lisbon. Her enthusiasm and love for Lisbon is captivating. We greatly enjoyed our time with her.
TOUR GUIDE RESPONSE: Thank you Mrs. Kathy. It was a pleasure to witness your interest as well!! I hope to meet you again and that you enjoy the rest of your trip! All the best, Ana
Had a nice 12 hour day with Ana touring Lisbon and area around inclusive of Sintra and Cascais. Very pleasant and your day will be maximized seeing everything possible. She will take you where the locals eat also versus tourist areas making the day special.
TOUR GUIDE RESPONSE: Thank you so much Mr. Dave! I had a wonderful time with you too! I hope to have another opportunity to do even better. All the best!
Marie-Anne MancioUnited Kingdom
We all absolutely loved Ana for her immense knowledge, enthusiasm, and ability to communicate. She was very helpful, meeting us at Belem train station and doing the tour in reverse so we'd finish where we needed to be for the afternoon. This tour's a brilliant way to see all the main sights (we were so so glad to have a registered guide to sail past the HUGE queue at the monastery). This is a fantastic tour and Ana was a joy to listen to.
TOUR GUIDE RESPONSE: Dear Marie-Anne, Thank you so much! I had a lovely time with you too! I will be glad to be your local guide again in another opportunity. Best regards, Ana
Ana was great, we had 2 children with us and she considered that the whole time. She explained lots of historical facts in a very easy and clear way. We had a great time and learned a lot. Thanks Ana.
TOUR GUIDE RESPONSE: Thank you so much for your words! It was a pleasure for me to be your tour guide! I hope to see you again! Best regards, Ana
Gladell P.United States
I did a tour with Ana on the very first day I arrived in Lisbon. Ana was very nice to accommodate several requests I made about the tour since it was already my second time in Lisbon. We mainly went around Alfama, Belem, and to several panoramic viewing spots in the city. It was very convenient going around in her car. She made sure that the places we went to were new to me, and I realized that there are still so much to see and enjoy in Lisbon the second time around. The tour is highly recommendable!
TOUR GUIDE RESPONSE: Thank you so much!! It was a pleasure for me too! See you next time, with your family! Best regards, Ana M.
Ana was wonderful in every way. She has a pleasant personality and her English is excellent. She was knowledgeable about history and so was able to make the places we saw come alive. And as a bonus, she was a good photographer of us upon request as well! We were very impressed with her ability to give us a thorough introduction and overview of this city that has so much of interest in just a few hours time. I appreciate Tours by Locals support in helping us to connect with her.
TOUR GUIDE RESPONSE: Thank you Mrs. Linda!! Thank you very much! I am glad you enjoyed! All the best, Ana
Robert IsraeloffUnited States
TOUR GUIDE RESPONSE: Thank you Mr. Robert! Best regards, Ana M.
Tim ChapmanCooperstown, NY, United States
Ana was very knowledgable and extremely friendly and easy to work with. The tour certainly hit the highlights of this beautiful city, and the transportation was quick and reliable as we made our way around the city. Ana added to each location with a deep knowledge of the history of this sites and of Portugal.