Shamsi VatanniaUnited States
Very patient, great with kids
TOUR GUIDE RESPONSE: Thank you so much! I spent a very happy day with your son and you. Enjoy your italian tour!
Anu SubramanianUnited States
Fiamma is a great guide. We had a long list of sights to see in Milan and very little time. She suggested a great way to cover it all, and she covered it really well. Fiamma has a great disposition and is very knowledgeable. She was also very accommodating of our changing interests during the tour and she was able to switch things up effortlessly. I highly recommend her to anyone wanting to tour Milan. Grazie Fiamma!
TOUR GUIDE RESPONSE: Thank you for your kind review Anu! I am glad your family and you were happy with the tour - and am also really glad to have had the opportunity of preparing such an alternative visit! Enjoy all your time in Italy!
Fatima Ruiz GoncalvesUnited States
TOUR GUIDE RESPONSE: Thank you so much Fatima!! Hope you will enjoy the rest of your European tour. Have fun!!
Sandra CuttlerUnited States
Fiamma was very pleasant, intelligent and knowledgeable. There was a lot of area that could be covered and she adapted to whatever our group was interested in. The 4 of us tend to ask many questions and the tour worked best when we did as she was able to answer on a wide range of history, culture, etc.
TOUR GUIDE RESPONSE: I am always happy to answer all different questions! It was a very interesting tour for me too. Thank you for your rating, enjoy your time in Milan!
William PetraiuoloHighland Heights, OH, United States
Fiamma gives a very nice tour. Her tour of Brera Gallery was excellent, pointing out some well known and not so well known pieces with the proper context for understanding. She was able to do the same in San Maurizio church. She walked us through the Brera neighborhood . We had a small break before our next planned tour, and she made suggestions for a couple of restaurants in the area. English was very good, no difficulties in understanding her at all. Recommend her for future tours.
TOUR GUIDE RESPONSE: I am very pleased that you have been so happy with our tour! Thank you so much for your rating, hope to meet you once again in Milan!
We enjoyed this tour very much and Fiamma read us all the masterpieces of the Pinacoteca with really good expertise!
TOUR GUIDE RESPONSE: Thank you Paola, I was really glad to meet your cheerful family and you! Hope to meet you again in Milan!
Craig MatterUnited States
Fiamma took a group of theee suffering from jet lag and lost luggage and made us forget about not having medicine and clothes etc. She was professional and extremely informative. Well worth the money!!
TOUR GUIDE RESPONSE: Thank you very much Craig for your nice review!! Hope you enjoyed the rest of your day... and good luck with your luggage!
TOUR GUIDE RESPONSE: Thank you Clinton for the review and all the nice chat!
TOUR GUIDE RESPONSE: Thank you for your review!
David ConnorUnited States
Fiamma was a perfect selection for our tour. She was very knowledgable as one would expect, but more importantly she listened to ur questions and understood what we were interested in seeing and/or doing. She was very pleasant and helped us to get a lot of information out of our tour that we could never have gotten by our ourselves. She was also very helpful and flexible during the booking process. And, Fiamma got us tickets to view The Last Supper - a wonderful experience!
TOUR GUIDE RESPONSE: Thank you for your wonderful review! I always try to do my best and am happy you appreciated our day together. Hope to meet you again in Milan!
TOUR GUIDE RESPONSE: Thank you very much!
Kurt WarningChicago, IL, United States
Excellent English and fun to be with.
TOUR GUIDE RESPONSE: Thank you Kurt for your review! Enjoy your time in Italy!
Emery JohnsonUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals are committed to quality customer experiences and take all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences and so please do not hesitate to contact us if you have any further feedback.
Gretchen KeithlyUnited States
We had two half days with Fiamma and she was excellent. The tours were very organized and she was extremely knowledgeable! The first day we visited the Duomo and La Scala. The following morning we really enjoyed visiting The Last Supper and Sforsa Castle. She also showed us a beautiful, newer side to Milan. Fiamma gives very inclusive tours!
TOUR GUIDE RESPONSE: Thank you very much Gretchen! Our time together was great and I am glad you appreciated Milan. I hope you will return soon in Italy!
Evelyn HayesUnited States
We had a very informative day and enjoyed our time together.
TOUR GUIDE RESPONSE: Thank you again Evelyn! I am glad you enjoyed the two days together.
Evelyn HayesUnited States
Our guide was so informative. We enjoyed our time with her. We actually had her for two days, both great.
TOUR GUIDE RESPONSE: Thank you very much Evelyn! It was a pleasure to meet your friends and you in Milan. Hope to see you next time you are visiting my city.
Siri Elisabeth HellandsjoeNorway
TOUR GUIDE RESPONSE: Thank you for your rating!
Very sympathic and intelligent lady. As she studied cultural history and was a local, it was a very interesting tour - 3 hours private in Milan. We would recommend her very much and would love to go again - thank you Fiamma!
TOUR GUIDE RESPONSE: Thank you very much! I really appreciate your review. Hope to meet your friends and you in Milan again!
Keith TondeurUnited Kingdom
Fiamma was an excellent guide who met us at our hotel and took us via Metro to the start of the tour.She had first class English and immediately asked us our main interests to maximise the benefits of the tour. Her knowledge was simply outstanding and as we toured the Duomo we felt we learnt so much. We would recommend Fiamma with no hesitation whatsoever
TOUR GUIDE RESPONSE: Thank you so much Keith! I hope you enjoyed your week in Italy.
Sally WermcrantzUnited States
5 out of 5 for the guide and driver. On time 5 out of 5. Knowledge 5 out of 5. Accommodation and courtesy 5 out of 5.
TOUR GUIDE RESPONSE: Thank you Sally, it was a real pleasure to spend the day on lake Como with you!
Edward John SmithUnited Kingdom
Fiamma is a knowledgeable, enthusiastic and delightful local young lady. We only had a very short time in Milan and with Fiamma we felt we covered all the most interesting sights. I would strongly recommend her as a guide if you want an excellent overview of this fascinating city.
TOUR GUIDE RESPONSE: Thank you Edward, it was a pleasure meeting you! I am really glad that you enjoyed our time together in Milan.
Keith EvansUnited Kingdom
Fiamma was very knowledgeable. She set the pace of the tour to our requirements. A very enjoyable tour.
TOUR GUIDE RESPONSE: Thank you for your feedback Keith! Hope to meet you again in Milan.
Elyse VaysbergUnited States
Our guide was kind and sweet but lacked the knowledge and confidence to keep us informed. We have had many private tours over the years and sadly, this was one of the least interesting. Sad because it cost quite a lot of money.
TOUR GUIDE RESPONSE: Hello Elyse, I am really sad you did not enjoy the tour together eventually. I would have preferred to have a direct feedback during our tour, in order to correct immediately anything you were not happy with. Thank you for your review and I hope the rest of your holiday was fine.