James LagattutaUnited States
Susanne's tour was excellent! She is as warn & friendly as she is knowledgeable. She talked with us prior to the tour and when we met to make sure she would covered what we want in the way we wanted it! She is one of the best ToursByLocals guide I have ever had (and I have had many of then all over the world)! Susanne, thank you for making our Vienna visit so spectacular! Cheers!
TOUR GUIDE RESPONSE: Dear Jim, thank you for your fantastic review! I myself had such a great time touring with you guys! Have a safe trip home, Susanne
Cristina PamaarUnited States
We had such a wonderful time with this tour itinerary and Susanne as our tour guide. We wish we had more time in Vienna for another tour with her!
TOUR GUIDE RESPONSE: Dear Cristina, thank you so much for your nice review. The pleasure was all mine! What a nice group of family travelers you all are. I had a great day with you. Have a save onward trip! Truly, Susanne
Debra HaffeyUnited States
Susanne was a great guide. My absolute favorite experience was our visit to a small Vienna cafe for Viennese coffee and sweets. We met the owner who was charming. We were with Susanne for two days and toured the must see sites including the Belvedere.
TOUR GUIDE RESPONSE: Dear Debra, thank you so much for rating my tour! I am very pleased that you liked the tour. So did I. And yes, the owner of the Cafe Hawelka is very charming .. haha.. despite his 85 years of age. I wish you and your husband a safe trip back home to the US. Susanne
Wendy G.University Park, MDM, United States
Susanne was very accommodating to our special needs and a delight to work with. Her professional translation skills were an added bonus. We highly recommend her services for anyone coming to Vienna. Thank you, Susanne.
TOUR GUIDE RESPONSE: Dear Wendy, it was a delight working with you and Brian too! Good luck with your WORDS art project. Susanne
James NachazelUnited States
Susanne is a wonderful guide- so knowledgeable and pleasant. We covered a lot of ground but never felt rushed. The pace was perfect. We now have a much deeper appreciation for the history of Vienna. We highly recommend Susanne. Her English is perfect and she tailored the tour to our areas of interest. We had a wonderful morning with Susanne!
TOUR GUIDE RESPONSE: Dear James, thank you so much for rating the Must-See-Sightseeing tour. It was wonderful to tour with you and Patty. I am glad I could instruct you on European history and also add the Bohemian aspect of Austrian history. I wish you a safe onward travel and a safe return home! Susanne
William VanderVlietUnited States
Excellent Vienna tour! Susanne's review of central European history really helped us put together the historical fragments we had learned during our tour of central Europe. Her comments and review were most instructive. We found Susanne to be a most pleasant and welcoming guide who gave us new insights into the history of Europe and the Third Reich in the 1930s and 1940s. Highly recommend.
TOUR GUIDE RESPONSE: Dear Bill, thank you for your excellent review! I am so pleased you found my tour instructive. All the best, Susanne
Karen S.United States
Susanne was one of the best tour guides we have EVER had! One of the best things about Susanne is that she communicated via email with me from our first signing up for the tour through the day before the tour. She really wanted to cater the tour to our interests. She was extremely knowledgeable about the history of the Wachau Valley and all the sights within. She was punctual and very organized. She has a warm personality and we feel that she is an extreme asset to ToursByLocals!
TOUR GUIDE RESPONSE: Dear Karen! Thank you so much for your rave review. It was a pleasure touring with you through the Wachau Valley. I hope by now you safely returned home and Vienna and the Wachau stay fond and happy travel memories. Susanne
Harvey RubensteinUnited States
TOUR GUIDE RESPONSE: Dear Harvey, very nice of you to rate my tour so favorably. It was a pleasure meeting you and Lisa and touring in Vienna with you! Have a few more exciting days in the city and enjoy its rich culture and musical heritage, Susanne
Our tour with Susanne really helped us get a better sense of Vienna. We were on a river cruise so did the cruise tour in the morning and then spent the afternoon with Susanne who was able to add much more depth as well as showing and taking us places that we certainly would not have found on our brief time in the city. It was a pleasure to work with Susanne.
TOUR GUIDE RESPONSE: Dear Darlene, thank you so much for rating my tour! It was a pleasure getting to know you and your husband. All the best, Susanne
Ronald RabkinUnited States
TOUR GUIDE RESPONSE: Dear Ron, thank you for taking the time to rate. I had a great time yesterday with you and Julie. I appreciated your profound interest in European history and your high level of historic education. Have a great continued stay in Vienna! Susanne
Agnes G.United States
Susanne is 5 star experience ! She is knowledgeable about history, art, and the city. She is also fun and the time passes by very quickly. Great sense of humor. She pre- arranged all access to sites we wanted to see making it flawless. We didn't wait in lines. We saw places off beaten path and tapped into " local life". I would highly recommend her and use her again.
TOUR GUIDE RESPONSE: Dear Agnes, thank you so much for taking the time to rate our two tours! I had so much fun with you and your husband. Thank you also for referring me to your friends! All the best in Florida, Susanne
Agnes G.United States
Susanne is a great guide and the entire tour was a pleasure. In a relative short time we were able to see the Jewish history of the city. She is very knowledgeable and informative. She is highly recommended.
TOUR GUIDE RESPONSE: Dear Agnes, thank you for rating this tour aswell. It was great touring with you and your husband. The pleasure was all on my side, Susanne
Jim DurantUnited States
TOUR GUIDE RESPONSE: Thank you for taking the time to review. I enjoyed my two tours with you and Karen. Susanne
Jim DurantUnited States
We really enjoyed all the history Susanne shared along with the experience of seeing so many historical sites and the city of Vienna! You can tell she loves the city and loves her job.
TOUR GUIDE RESPONSE: Dear Jim, I really enjoyed touring with you and Karen. It was a lot of fun. I appreciated your interest and enthousiasm even though you had a long trip behind you already. Thank you for taking the time to review! All the best back home, Susanne
Michael DaleyPlano, TX, United States
Susanne was a fabulous guide. My wife and I signed up for the 8 hour tour since we had never been to Vienna. It was our 2nd day here and we took a short Red Bus tour the first day to get an overview. It was 90 but we all made it through. She knew where the shady streets were to walk. We hit all the highlights and we were amazed at her knowledge of Vienna and Austria. We never felt rushed at any of her stops. She diverted so we could see the Pandas at the zoo. We highly recommend Susanne.
TOUR GUIDE RESPONSE: Thank you so much for you kind review Mike! Guess what, seeing the Pandas with you was a treat for myself too. They were so cute. All the best, Susanne
Susanne W was amazing! Flexible, personable and professional! Could not have had a better Vienna experience. 5 star!
TOUR GUIDE RESPONSE: Dear Dani, thank you for your great review. It was a lot of fun to meet you as another Austrian-American like myself and have a fun tour with your family and friends. The kids very adorable, all of them. Have a safe trip home! Auf Wiedersehen, Susanne
Neil CowardUnited States
Our visit with Susanne was great. Susanne was extremely knowledgeable and was very helpful. Susanne was a delight to be with during our visit.
TOUR GUIDE RESPONSE: Dear Neil, dear Carolyn, thank you very much for reviewing my tour. I had a great day with your family and your friends and I am happy that I could make your stay memorable. You have wonderful children! Susanne
Absolutely fantastic. Susanne is a fantastic guide. Knowledgeable and able to relate content without it being overwhelming. Our family (inc two teenagers) really enjoyed this tour. Highly recommend Susanne as a guide.
TOUR GUIDE RESPONSE: Dear Narelle, thank you for your great review! I enjoyed all your interest in this instructive tour. So glad that the boys liked it too. Have a happy and safe return to Australia! Susanne
Rick NagelUnited States
Susanne did a wonderful job both planning and executing our customized tour. My wife and I had limited time and wanted to experience as much as we could in a condensed timeframe - and she performed magnificently. She was very responsive, flexible, direct, and set great expectations. On the day of the tour, she was on time, spoke great English (a requirement for us) and did great job managing the schedule, allowing for extra time when we wanted to stop and explore a bit, while keeping it on track.
TOUR GUIDE RESPONSE: Dear Rick, thank you for your excellent review! Very nice of you to take the time to review. I loved your enthusiasm and interest in the Vienna Woods tour, which turned out a faboulous tour, also for myself! All the best back home in the US, Warmest regards Susanne
Charles T.United States
Suzanne is very personable and knowledgeable of the art and history of Vienna. We thoroughly enjoyed her tour and got to know her as a person just as she got to know us. My wife travels with a wheelchair And Suzanne was extremely knowledgeable and helpful in getting us from place to place. She is one of the best tour guide we have ever had. I highly recommend her for touring in Vienna
TOUR GUIDE RESPONSE: Dear Charles, it was my pleasure to tour with you and Jane! What an inspiring wife you have. I would love to write a 5 star review for the two of you as perfect travelers! All the best and hopefully you did make it to your cruise after all. Susanne
Bruce AndelsonUnited States
Susanne was great and I highly recommend her. we had a very diverse family group of 7 people, ranging in age from 3 to 68 and she set the perfect agenda for us and pleased everyone, especially my 3 old grandson, who, of course, was the most important traveler. She is very knowledgeable about Vienna and can orient your tour and experience any way you want it to be.
TOUR GUIDE RESPONSE: Dear Bruce, thank you very much for this excellent review! Thank you for taking the time to review and thus helping me grow my business! Susanne
Sharon EmekUnited States
We spent two full days with Susanne. She was a wonderful guide and very knowledgeable. Out two day tour of Vienna covered the beauty and history. She very patiently explained things to our two teenage granddaughters who thoroughly enjoyed their experience.
TOUR GUIDE RESPONSE: Dear Sharon, thank you for a wonderful review. I thouroughly enjoyed the experience with you and Danny and your two darling granddaughters! I wish you a happy continued travel and a safe flight home for everyone.
Lisa GreenUnited States
TOUR GUIDE RESPONSE: Thank you Lisa for taking the time to review! I loved our tour. Hope you have a nice onward cruise. Susanne
Susan FullerUnited States
Susanne was a wonderful tour guide! I've booked tours through ToursByLocals for the past 6 years. I think by now I know a great guide. We are a family of 4. I have a 14 year old and a 18 year old. Susanne planned a wonderful tour ~ that was enjoyable both to the adults and the children. Suzanne went above board. She called and booked us a table for the apple strudel show (we would have had a very long line) and went to the subway after the tour to help us get tickets (huge help and tour was over)
TOUR GUIDE RESPONSE: Dear Susan, that is such a wonderful review. It just made my day! I had such a great time with you and your family that I loved setting you up in Vienna.. I am glad you all could enjoy your stay in Vienna to the fullest. Susanne
Jeannie S.United States
In a three-hour walking tour, Susanne showed the four of us major sites of Vienna. She kept us moving while reviewing history, architecture, and religion, while avoiding crowds of tourists! We stopped to sample schnitzel, and Vienna coffee and Sacher-Torte. She recommended places to shop for authentic Austrian souvenirs. Susanne is a true professional who knows how to keep everyone engaged. You will not be disappointed!
TOUR GUIDE RESPONSE: Dear Jeannie, thank you very much for your kind review. I had a wonderful afternoon with you and your family! All the best on your further travel, Susanne
Dale CominskyUnited States
We had a fantastic day touring with Susanne, first learning about and seeing the sights of Jewish history in Vienna and in the afternoon visiting art museums. Wow!! She is so well versed in both subjects! We were amazed at how much history we covered and how she kept our interest throughout! While planning our tour Susanne was extremely flexible, open to all our requests and surprised us with a few special stops! We absolutely recommend Susanne as a wonderful tour guide.
TOUR GUIDE RESPONSE: Dear Dale, thank you for your fantastic review. I loved our active itiniary and how we were able to fit in so much in only 8 hours. Miss you already! It helped that you did an amazing job at researching Vienna before coming. The Vienna Pass addedt too to our flexible experience. I wish everybody well! Have a safe trip home and enjoy your children and grandchildren back home in Philly, Susanne
Charles RothUnited States
Tour was a perfect break from the City. The ideal wooded countryside dotted with castles, abbeys, wineries with one of the best guides I have ever met. Susanne took us inside all the sites some where no other tourists were in sight - 8 locked rooms in the Liechtenstein Castle. Especially liked Mayerling - the story, the church, 8 nuns praying. The lunch outdoors at the winery was terrific. The mini-van with a great driver added to a most comfortable and relaxing day.
TOUR GUIDE RESPONSE: Dear Chuck, thank you for another great review. So nice of you to take the time to review twice. I am so happy you liked the Vienna Woods tour. Its the perfect getaway from Vienna. I loved it too. All the best to you and your brothers!
Terry WittlerUnited States
We enjoyed our morning with Susanne. Her knowledge of Austrian history was excellent and very interesting. The tour of the Treasury was educational. In addition to the sites we visited, she gave us excellent suggestions for the rest of our stay in Vienna. She also provided suggested reading materials and films to watch before our visit.
TOUR GUIDE RESPONSE: Dear Terry, thank you for reviewing the tour. I am happy that your group enjoyed my sightseeing tour. All the Best, Susanne
Charles RothUnited States
Susanne's intro and insights into the highlights of Vienna - Hofburg library and Museums, cafes, Albertina, the Schonbrunn - were superb and grounded us for the remaining 7 days of our trip. She is very special - she listened to each desire we had - I mentioned beforehand lunch at Figlmueller - she made a reservation for the tour lunch. During the tour, I mentioned that we were going to lunch the next day at Demel; again she made a reservation for us. I only have high praise for how well I was treated
TOUR GUIDE RESPONSE: Dear Charles, touring with you and your wonderful brothers was an absolut highlight for me too! The day in the city and all your interest in Viennas beauty and the arts made it special for me aswell. And I am still thinking of our wonderful day in the Vienna woods. Was not that something? Your company was very fun and pleasant. I am happy we could share a few laughs together. What can I say but Miss you already!! All the best in Northern Cali! Susanne
Janet HallUnited States
We spent an outstanding day with Suzanne. Before we arrived in Vienna, Suzanne kept in touch with suggestions and questions to customize the tour to our interests. We used the Vienna pass on the tour which worked great. Suzanne has so much knowledge and is so personable that the day flew by. It felt like visiting the city with a friend. Highly recommend.
TOUR GUIDE RESPONSE: Dear Janet, it was lovely with you and your extended family! I had an excellent sightseeing day with all of you and it did not feel like work at all! You are perfectly right. Thank you for reviewing and giving me a heads up on my list of recommendations. Warm regards, Susanne
Diane HickeyUnited States
TOUR GUIDE RESPONSE: Dear Diane, thank you for taking the time to review. Of course, a 5-star review would have made me happier, but its also good sometimes to see and reflect if there are possibly some little issues with a tour and to fix them, so in the future everyone is perfectly happy.
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Diane HickeyUnited States
Susanne was a wonderful guide. Very knowledgeable, fun to be with, made sure we were comfortable as we went through the tours
TOUR GUIDE RESPONSE: Dear Diane, I am so glad you had a great time with me. It was wonderful with you all! Thanks for taking the time to review, Susanne
Nancy G.Newport, KY, United States
Our morning tour with Susanne was wonderful. She introduced to a Vienna that we would have never found on our own, answering our questions and providing insight, as well as adjusting to our pace and interests. Thanks, Susanne!
TOUR GUIDE RESPONSE: Dear Nancy, thank you so much for taking the time and reviewing our tour. I had a wonderful day with your family! All the best to everyone, Susanne
Jennifer BargetUnited States
Susanne was fabulous! Our great experience started with her from an email she sent prior to our tour with various recommendations of youtube videos, books, and movies that she would be referring to during our jewish history tour in case we wanted to prepare before meeting with her. She also included restaurant recommendations and other things to do! The tour was informative, educational and we had some wonderful discussions about what we learned over tea and a piece of Sacher cake!Loved our time with her!
TOUR GUIDE RESPONSE: Dear Jennifer, I am so glad that you and your husband liked my tour and my "concierge services" in Vienna. Thank you for taking the time to review the tour. I also had a great time with you. I enjoyed your focus and your interest. All the best with your Yoga and Pilates classes! Susanne
Wonderful day in Vienna!! Our kids (ages 9, 8, 4 & 3) had a great time!! Energetic and thoughtful guide!! We were very happy!!
TOUR GUIDE RESPONSE: Hi Chris, thank you so much for rating! Your family was lovely. Very well-behaved kids. Say hi to them from Auntie Susanne.
Kerry WangbergUnited States
We had Susanne for four tours in Vienna over four days. What a great lady. Very outgoing and friendly. Always sought to engage us and not just lecture. Always included our 22 year old daughter in the conversation. It's the most we've ever seen our daughter enjoy museums! Susanne is very knowledgeable, professional and tells us "the rest of the story" so we had a good background in what we were seeing. And, on top of everything, she has a great sense of humor. Thanks, Susanne. Kerry, Elaine & Rebec
TOUR GUIDE RESPONSE: Dear Kerry, I was so happy to explore Vienna for four full days with you and your family. What a great way to explain all of Vienna's history and art in detail. I totally enjoyed the company of the three of you, and all the jokes we had together. Humor always works two ways.. by the way, how is your new job at Vienna's Applestrudel Show coming along?? You qualified so perfectly.. Susanne
Renee CapriolaUnited States
For our first time in Vienna, Susanne gave us a wonderful introduction. She not only showed us the "must see" sights of Vienna, she contacted us several times before and after the tour to find out what we wanted to see with her as well as what she thought we should see for the rest of our stay. We highly recommend her for whatever type of tour you would like...history, architecture, religion, culture, food, etc...since she gave us a little taste of all that and more wrapped up in a half day! Renée & Rich
TOUR GUIDE RESPONSE: Dear Renee & Rich, how nice of you to take the time to write a great review for me. I am so pleased you liked our little afternoon together and you could benefit from some general advice for Vienna. I fully enjoyed my time with you. All the best for the two of you! Susanne
She was extremely knowledgeable and very nice. It gave us the bits to put in our pussel. The tour was worth 5 out of 5.
TOUR GUIDE RESPONSE: Dear Margareta, thank you for taking the time to write a great review for me. It makes my day. I had a great time with you Swedish ladies! All the best, Susanne
Margeau DyerUnited States
Susanne is a gifted tour guide! I've never met another better. Her enthusiasm is genuine and palpable. She has incredible knowledge and truly adores Vienna. Susanne gave us the idea for Carnuntum and arranged all the details, as we did not even know about Carnuntum. It was an absolutely brilliant museum and tour. If you have the time, do not miss it. The Roman camp is a great piece of history that extends beyond location and will greatly inform your understanding of culture and civilization!
TOUR GUIDE RESPONSE: Dear Margeau, I am so glad you liked our tours! I had so much fun with and Maddie. Yes, Carnuntum was very interesting. It did not seem that we went back 2000 years in history, it seemed so much more contemporary. That was the surprise. And of course, what made Carnuntum special: Your company!!! Best of luck for the two of you. The academic rewards that Maddie deserves. And ... good luck with all the schools food issues! Susanne
Margeau DyerUnited States
You will have an incredible challenge to find a better tour guide than Susanne! She is absolutely brilliant in every way-she is unbelievably knowledgable, and shared many "lesser known" stories and histories-we were captivated by her! We shared a couple of meals with Susanne, and it was an absolute delight spending time with her socially as well. She was wonderful with my 13 year old daughter and went the extra mile to include her and hold her interest. You must book Susanne--she made our trip to Vienna!
TOUR GUIDE RESPONSE: Dear Margeau! Thank you so much for your 2 great reviews! I loved spending time with you touring and I loved spending time with you socially over the city's best Schnitzels. Your tour was a "Gesamtkunstwerk" as you yourself did a lot of the research and we could see some cool places from your list too. It was not just all my work, but a joint work of art! Big hugs for the two of you! Susanne
After doing some research, we really wanted to visit some more unusual sights in Vienna including the Hundertwasser's apartments and museum, and the Kugel Mugel at the Prater. Despite not offering such a tour, Susanne was able to customize a superb tour for us, providing us with lots of details, insights and background information. If she has not already added this to her repetoire she should, for those looking for something a bit off the beaten track.
TOUR GUIDE RESPONSE: Hello Wendy, the biking season has started and I am in the Prater Park quite a bit. Every time I pass by the big ball of Kuglmugl, I have to smile and think of you and Oliver!
Having read so many great reviews about Susanne, and having emailed with her a few times, we decided to book her for all four days of our time in Vienna. It was the best thing we could have done. She was able to book Emil, our fantastic wheelchair pushing helper to assist with my 87 year old cousin. She suggested restaurants and concerts and called to confirm our reservations without us asking. Capable, helpful, friendly and extremely knowledgable, Susanne made each tour memorable and fun.
TOUR GUIDE RESPONSE: Dear Wendy, thank you also for this superbe review! It was a pleasure spending five full days with your family. All the best to all of you! May Louisas 90th birthday take place in Grand Hall of the Belvedere Palace. Susanne
TOUR GUIDE RESPONSE: Thank you for reviewing!
Susanne's VIenna and the Third Reich tour was the most imformative and fascinating tour my son and I have ever experienced. Her knowledge and detail were mindblowing and left us with a lot to think about. She had additional photos and information on her ipad which she shared with us, making this a thoroughly immersive tour. Never have we experienced a tour guide who is by the end of our touring felt like family! She always went the extra mile to ensure our day was fantastic!
TOUR GUIDE RESPONSE: Vienna in the Third Reich is not an easy tour, not for my guests, not for me, but it is important to have all the background information available to better understand what went on in Austria in 1938-45. Not everyone wants a very detailled synopsis of the Third Reich, but a little bit of information is important for all my guests, I find, to perceive Vienna in all its facettes of the past. Thank you reviewing Wendy!
The Grand Sightseeing Tour provided us with a great opportunity to see the city without the hassel of getting on and off a bus and Susanne was an outstanding guide. Her knowledge of detail is incredible and she speaks with passion and interest. I highly recommend this tour to anyone who has a limited time in Vienna and wishes to see as much as possible. And I recommend Susanne as a guide to anyone who wants to experience an indepth and vibrant tour!
TOUR GUIDE RESPONSE: Dear Wendy, thank you for your beautiful review. I am so pleased you liked our tour through Vienna. Having a car at our disposal definately made the day more convenient for all of us, in particular for your 86 year old cousin Louise. I had a wonderful time with the 3 generations of your family and I was a little sad when our 5 days were over. I will miss your company. Susanne
Laurence MaxUnited Kingdom
For my wife's 70th birthday a little bit special, I decided that the bespoke guide option was going to be the best way, and I think my decision will go down as one of the finest I have ever made.!!! Two half days and a full day in the company of Susanne Waldeck was an absolute delight. It was impossible not to be impressed with her warmth, knowledge & professionalism! She really was capable of making Vienna "come alive". My wife's birthday trip an event that will surely stay in our memories forever.
TOUR GUIDE RESPONSE: Dear Laurence, its for guests like you and Janice that I do not feel like my job is work at all! Thank you very much for your nice reviews and for the wonderful three days we spent together. Kindest regards, Susanne
Laurence MaxUnited Kingdom
Laurence MaxUnited Kingdom
Louisa ShinglerUnited States
Suzanne is knowledgeable, friendly and accommodating. She communicated in advance and tailored the tour to our personal interests. In addition to historical and cultural information Suzanne also provided tips about activities and events that are not part of the usual tourist agenda. In particular we appreciate that Suzanne was an enthusiastic guide despite the fact that our tour was on one of the coldest days of the Vienna winter. We would certainly recommend Suzanne to other travelers.
TOUR GUIDE RESPONSE: Dear Louisa, thank you for taking the time to write me a very nice review! The cold weather could not keep me from fully enjoying my tour with you and your lovely daughter Rachel. I wish Rachel all the best with her studies in France and you a safe trip home! Susanne
John SprieserUnited States
Susanne is terrific. I mis-booked and on the day of my visit, I discovered same and called Susanne, who changed her schedule to give me an abbreviated tour later that day. What a break! Her English is impeccable, she's personable as can be and gave me an excellent tour of the inner city, with a running historical commentary that informed and in some ways changed my preconceptions. You cannot do better than Susanne.
TOUR GUIDE RESPONSE: Dear John, thank you very much for this brilliant review. It will definitely make my day. I enjoyed my time with you very much too and I was happy to help you make the most of your day in Vienna! Susanne
Joseph KassUnited States
This review is long overdue. We had a great time with Susanne. She is an intelligent, knowledgeable guide, and very responsive to her clients' interests. I would use her again for any future trips to Vienna.
TOUR GUIDE RESPONSE: Dear Joseph, very nice of you to take the time to review our tours even after all those months! I hope everyone is doing well! Susanne
Stephen PayneSaint Martin
I had asked Susanne if we could spend more time talking about Austria's involvement in the war, rather than touring. Our tour group was now just 3 adults. Her knowledge of history and the political climate, beginning prior to WWI was amazing. She provided an unflinching narrative of events leading up to the WWII. Her commentary on Austrians was not always flattering, but honest and backed up with solid research. She answered questions without hesitation. Perhaps the most insightful tour ever.
TOUR GUIDE RESPONSE: A fantastic review from a fantastic guest!
Stephen PayneSaint Martin
With 9 of us from kids to adults it would be a challenge to keep everyone involved and interested. Not for Susanne. She was able to shift from explaining things to the children, so they could understand and switch to a more detailed explanations for adults without missing a beat. Her knowledge and ability to communicate it to all ages was amazing. No one wanted it to end. Spending time with Susanne was the highlight of the time in Vienna.
TOUR GUIDE RESPONSE: Dear Steve, wasn't it a lot of fun in Schönbrunn? So glad, that I could bring all your interests together. My favorite part: the applestrudel show and when your little granddaughter was called on stage to become the new master baker of Schönbrunn!
Stephen PayneSaint Martin
What a wonderful experience! Our group of nine ranging from eight to sixty-eight could not have had a better time. Susanne kept everyone involved, gave them some history and allowed time for them to be kids, the adults enjoyed seeing parts of Vienna and experiencing it through the kids. None of us were ever bored, on the contrary Susanne always seemed to know when to move to the next activity. Food choices were perfect and everything was ready when we'd arrive, so no waiting. Great for all of us.
TOUR GUIDE RESPONSE: Dear Steve, thank you for taking the time to review our family tour. I am so glad you all liked it and had a good time. It was a lot of fun, in particular our faxi rides. I totally enjoyed that tour too!
M Faiz AzmiKuala Lumpur, WP, Malaysia
We asked Susanne to organise a short tour while in transit in Vienna and she delivered an excellent programme. We visited the composers corner in the Vienna cemetery, viewed Gustav Klint at the Beldevere, met the White stallions and had a glimpse of Viennesse coffee and chocolate culture all in 6 hours. She is knowlegable, passionate and very proud of her city and Austria in general. We really enjoyed her stories particularly on Gustav Klint and would wholeheartdly use her again.
TOUR GUIDE RESPONSE: Dear Faiz, thank you so much for taking your time and writing a nice review for my website. I am glad that your lovely family had a good time and saw the best of Vienna in only 6 hours. It was a great idea to use your layover time for a city visit. All the best to everyone, have a lovely Christmas in Prague, and special hugs to the birthday girl! There is nothing like traveling with daddy.... haha... your kids will find out in a few years when they have to organize all their trips for themselves. Susanne
Morris RobinsonUnited Kingdom
Susanne, our tour guide around Vienna was superb. She was very well informed and delivered an insight in to the history; culture and fascinating sights in a truly professional manner. She was very personable and a delight to be with. We would highly recommend her as your tour guide.
TOUR GUIDE RESPONSE: Dear Morris, thank you for your very favorable review. I found all of you to be very engaged and interested and interesting guests! It was a pleasure having met all of you. My regards to everyone, Susanne
Alka ShahUnited Kingdom
Sussane was a fantastic guide and very knowledgeable - I would never hesitate to use this guide or recommend her
TOUR GUIDE RESPONSE: Dear Alka, believe it or not, I miss you ladies. I was at NENIs yesterday, ordered the same salad we did, and thought about all of you. Have a lovely Christmas season!
Dan RossUnited States
TOUR GUIDE RESPONSE: Dear Dan, thank you for your belated review! My best regards to your wife Tamara and your sons. When you see them again, pls let them know that I say hi and occasionally think of them and their clear view of Austrian politics! Susanne
Dan RossUnited States
Susanne was a wonderful guide to Vienna. She was extremely knowledgeable about art and history (our particular interests), energetic, attentive, helpful and warm. We are very happy she was our guide to this beautiful city!
TOUR GUIDE RESPONSE: Dear Dan, thank you very much for reviewing your tour with me. I am very pleased you liked our two tours. Yes, didn't we have a great arts program? I have never toured so many Klimt museums in one morning. We did it all. I enjoyed it just as much as your family did! Say hello to everyone, All the best from Vienna, Susanne
Susanne was well prepared and knowledgeable, providing historical context that was meaningful and informative. Her warm and engaging personality made the hours we spent together very pleasant. I most appreciated all the suggestions she made prior to our trip re reading and viewing materials so that we arrived in Vienna well prepared.
TOUR GUIDE RESPONSE: Dear Gella, thank you for your kind words. It was a beautiful and meaningful experience getting to know you and Paul. Thank you all, for passing me around in the Toronto Jewish community. I hope you have a lovely trip to Prague and then a fantastic trip to Isreael. Best regards from Vienna, Susanne
TOUR GUIDE RESPONSE: Thanks for your rating Shelley and Jerry! Sweet and short I loved our tour yesterday, in particular the visit to the Jewish cemetary and our search for Jerry's great grandmas grave. Have a great time in Europe and Israel, Susanne
Robert SchniderUnited States
Not only was the tour wonderful it was especially helpful to have a private guide in the museum. She gave us much more understanding of the art, the period and the connections between periods. She was delightful and even gave us some help with a medical problem one of us had. Highest recommendation
TOUR GUIDE RESPONSE: Dear Bob, thank you for your kind review and all the best for your wifes healing. Have a great cruise everybody, Susanne
Paul DeresUnited States
Suzanne has an excellent knowledge of Vienna and Austrian history coupled with a great sense of humor. She worked hard to keep us on schedule so we could experience all of the great sites to see in Vienna. She made it a point to get to know us personally and gave us fantastic restaurant recommendations. She was an excellent guide and we highly recommend her.
TOUR GUIDE RESPONSE: What a nice review, makes me smile. I am glad all of you had such a great time. It was a delight touring with you and the ladies!
Staley MooreUnited States
Very knowledgeable. Very considerate/kind. A wonderful experience
TOUR GUIDE RESPONSE: How sweet of you Staley! I also experienced our tour as particularly nice.
Anthony JohnsonUnited States
Susanne was pleasant and personable and made us feel at home in Vienna. Susanne remembered both of our names and addressed us personally. She also tailored our visits to things she thought we would enjoy and we did enjoy. She seemed to have an intuition after asking us a few questions about what our interests were. She planned the day within our time constraints. Susanne has extensive knowledge of Austria. She led us on a personal tour of Schönbrunn Palace-we didn't have to wear those awful earphones.
TOUR GUIDE RESPONSE: Dear Tony, thank you so much for reviewing your tour with me (on your last day possible to review, I appreciate it very much). I had a lot of fun with the two of you! And yes, I actually do try to come up with some fun activities and attractions based on the information that I have. And in time, I did get quite intuitive about it. Hopefully, your cruise went very well and you had a fantastic time in Europe. Have a great fall and holiday season in Florida, Susanne
Jillian PerryUnited States
Susanne was absolutely spectacular!! If you're a history buff & enjoy WW2 - this tour in Vienna is a MUST. Not only is she articulate & delightful - she makes each aspect of the 3rd Reich tour come alive. Susanne does a fantastic job of incorporating Austrian history from the late 1700's all the way through post-WW2 into the visit. This is also a great way to see Vienna - we incoroporated a few short cab rides into our visit & in <4 hours were able to see the city.
TOUR GUIDE RESPONSE: Dear Jill, dear Joe, I am very happy you liked my tour. Having heard that you are a WW2 buff, I was also looking forward to our tour together! Myself I also had a great day with the two of you, and I am already studying details about Hitler's possible escape to Argentine, as you suggested. Could it have been true?? Best regards from Vienna, Susanne
Rebecca FlynnUnited States
Susanne was so knowledgeable and easy going. We had a wonderful day exploring old Vienna architecture and art. She even helped me plan the rest of my stay.
TOUR GUIDE RESPONSE: Dear Rebecca, I am happy you liked the tour. I was easy going, because you were totally natural and easy going. What a fun tour we had not only discussing Gustav's Klimts art, but also his possible love affairs (-: Have a great time in Vienna! Susanne
Kelly MillerUnited States
Susanne has absolutely fantastic. She was friendly, knowledgeable, and very accommodating of our group's schedule and interests. I recommend her without reservation!
TOUR GUIDE RESPONSE: Dear Kelly, thank you for your review! We had the funnest day together. Loved showing you the markets and spending time in the hip Isreali restaurant. All the best to everybody! Susanne
James StevensUnited States
Absolutely one of the best local tours ever. Susanne was informative, fun, and got us around easily.
TOUR GUIDE RESPONSE: Dear Jim, thanks for your review. How nice of you to think of me a few month later. When you were in Vienna it was still very summery, now its all Christmas lights and beautiful. If you guys ever think of coming back, that would also be a great season. Merry Christmas to everyone from our summer tour! Susanne
Virginia W.United Kingdom
Susanne is a delight, knowledgeable, charming and a joy to be with. Our visit to Vienna was enhanced enormously by the tour, we are so pleased we booked it. We also appreciated all the information Susanne sent before, it was so helpful. I have no hesitation in recommending this tour.
TOUR GUIDE RESPONSE: Dear Virginia, dear Gordon, it was a delight for me too too. I am very glad that I could help make your stay in Vienna a very enjoyable one. All the best, Susanne
Susan WoodUnited States
We had the pleasure of spending 3 full days with Susanne learning about the rich culture and heritage of Vienna. Our tour today focused on galleries and museums. Susanne planned a perfect final day with a mix of the "old" and "new" Vienna and gave us a much broader understanding of the city's history and key cultural leaders. The entire tour was smartly planned to make the most of every day we had in the city.
TOUR GUIDE RESPONSE: Dear Susan, thank you for your time and your effort to even write a 3 five Star review!! How nice of you - I will miss touring with your family!
Susan WoodUnited States
BEST DAY of our trip! It started with a scenic drive outside of the city on our way to the picturesque Wachau Valley. After an apricot danish in the town of Krems we saw several other quaint towns, and miles of miles of vineyards on our way to our lunchtime cruise down the Danube River and then ended up in the town of Melk and a tour of the Melk Abbey. Susanne planned a simply perfect day - one we won't forget for quite some time! This was a 10 star tour!
TOUR GUIDE RESPONSE: Dear Susan, thank you for your wonderful review! It totally made my day. I enjoyed every moment of your family's company on this beautiful Wachau tour.
Susan WoodUnited States
I knew from the minute we met Susanne that we were going to have a great 3 days together. Our first day's tour of Vienna was terrific and not even a partially rainy day would dampen the good time we had. With the help of a driver, we were able to see so many sites and made the most of our first day in the city. Susanne was extremely knowledgeable about all the sites and shared with us the rich history of Vienna.
TOUR GUIDE RESPONSE: Dear Susan, thank you for this very nice review. I loved your family's interest in Viennas rich culture and history. And yes.. not even the rain could stop us to have a great day! It was great to have gotten to know you and your wonderful family.
TOUR GUIDE RESPONSE: Thanks for your rating once more!
TOUR GUIDE RESPONSE: Thanks for your rating Brian!
Susanne is a fabulous guide who has a very bright bubble personality. We had a lot of laughs with her. Susanne speaks very fluent English and is passionate about the history of Vienna. We thoroughly recommend Susanne as your guide.
TOUR GUIDE RESPONSE: Dear Sharon, thank you for your great review. Yes, indeed, we had a very fun tour! Sometimes it just clicks so wonderfully with my guests. Have a great onward trip and then a safe return home, Susanne
Gabriel du ToitSouth Africa
Susanne is an excellent guide. At all times sensitive to the needs of all the participants and extremely knowledgeable. She unfolded the complex history for Vienna and Austria with great skill and a sense of humour. She also made sound recommendations about other activities based on the insights she developed about our interests. A true 5 star experience.
TOUR GUIDE RESPONSE: Dear Gabriel, thank you very much for a beautiful review and a beautiful experience with your true 5 star-family! All the best to everyone! Susanne
Anindya MohintaUnited Kingdom
Very knowledgable and friendly. Susanne is clearly very passionate about her city and showing it to vistors such as ourselves.
TOUR GUIDE RESPONSE: Dear Andy, thank you very much for your nice review. It was nice to spend the morning with your family and to get to know all of you! Have a great stay in Vienna, Susanne
Ari JacobyUnited States
TOUR GUIDE RESPONSE: Dear Ari, a five-star review always makes my day, even without words! (-: Glad you all enjoyed it! Have a safe onward trip. Susanne
Nily ArieUnited States
Susanne was wonderful. Very knowledgeable, extremely friendly, she even won my 15 year old teenager over. I highly recommend this tour.
TOUR GUIDE RESPONSE: Dear Nily, thank you very much for your nice review. It was a pleasure to spend a morning with your family in Vienna! Warm greetings to everyone, Susanne
Susanne was very friendly and knowledgeable. She also adjusted the tour according to our preferences and weather. She also helped us really nicely with table reservations to popular restaurants and cafes.
TOUR GUIDE RESPONSE: Dear Tuomas, thank you very much for taking the time to write a nice review. I am glad you and Lentia enjoyed our tour despite the rain! Yes, we were surprised by the rain but managed to make it work out with just a few alterations. I wish you a safe trip home and a happy reunion with baby Oskar and so much joy with one more sweet baby to come around Christmas! Best regards, Susanne
We had planned an ambitious itinerary with Susanne. Not only did Susanne fulfill our wishes, as she got to know us she went beyond our "list" and catered to our individual preferences, providing information, interesting facts, even sites in between. We had varying physical needs and interests (covering 3 generations and in particular a mobility issue) and Susanne accommodated, always thinking ahead. The tour was thorough and highly enjoyable. She is expertly knowledgeable, adaptable and very pleasant. 5+
TOUR GUIDE RESPONSE: Dear Julie, thank you so much for your wonderful review. I had the loveliest day with the three of you too. Maxin was such a delight! and so were you and Jackie. I wish you many more nice trips with your mom. All the best with everything, Susanne
Jeffrey KentUnited States
Excellent! Surpassed all expectations! Susanne was excellent. Which is probably an understatement. She was very knowledgeable. More important, she was kind and considerate, and related to us as people, not impersonally as tourists as many tour guides do. The best guided experience of our 2 week trip, and we had several good experiences. Extremely recommended.
TOUR GUIDE RESPONSE: Dear Jeff, dear Robin, thank you soo much for this fantastic review. I sincerely appreciate that you took the time to write kind words about my Jewish history tour. I wish the two of you a happy rest of the summer back in Southern California! Susanne
Sarah LucasUnited States
Susanne was a wonderful person to spend the morning with. Rich in knowledge, with a wonderful ability to make history and art come alive - she was friendly, flexible and good at gently keeping our group on task and attentive! She arranged our lunch spot as well as gave detailed suggestions for other solo adventures. We highly recommend this tour and most especially, Susanne! Danke!
TOUR GUIDE RESPONSE: Dear Sarah, this is a fantastic review from very fantastic guests! I wish your entire family a great summer, and for Kate a successful term in Florence. Warmest regards, Susanne
Gosta IwasiukUnited States
I have never had a better tour. I am not a novice with Vienna having been here many times in the past but now brought my daughter and son-in-law as well as their children to show them the city of my heritage. Despite my own knowledge of Vienna even I learned many new things that I did not know. Susanne made it fun, entertaining, very children friendly and charming. I could not give her higher ratings. If there were 6 stars I would give her that. She made this day a very special day for my family and me.
TOUR GUIDE RESPONSE: Dear Gosta, meeting your family today was a lot of fun and getting such a great review made this day a very special day for me too. I am glad that I could make this meaningful trip for you, your wonderful family and grand daughters a big success! My regards to everyone. Susanne
Lisa MillerUnited States
Wonderful tour and so much information! Susanne really knows her subject and we enjoyed our time with her. Would always recommend her tours.
TOUR GUIDE RESPONSE: Dear Lisa, thank you for the great review. I am so pleased that you and Gloria liked my tours. You are 5-star guests yourself! Susanne
Lisa MillerUnited States
Susanne was wonderful. Very knowledgeable. Gave us a lot of background which is important to "the story" . She was also very accommodating and made sure we received information we needed to get around. Friendly, prompt, knowledgeable ...what more do you need!
TOUR GUIDE RESPONSE: Dear Lisa, thank you so much for your great review. It made my day. Have a great time in Budapest. Best regards to Gloria too! Thanks for the great time together! Susanne
Michael MitchellUnited States
Wonderful local guide. Highly personable and knowledgeable. Very helpful in explaining the wonderful sites of Vienna.
TOUR GUIDE RESPONSE: Dear Michael, thank you for taking the time to review your tour. I wish you and Linell a safe return home. Best regards, Susanne
Adrianne MalaskyUnited States
This was our second tour over two days with Susanne. She worked with us to craft a tour to complement the Jewish Tour the prior day and so that we could see some major sites in Vienna. Susanne took us to the Schonbrunn Palace and gave us a tour in the palace to sites that tour guides get preference for. She also took us to places in the garden that we definitely would not have seen on our own. Susanne is a great guide!
TOUR GUIDE RESPONSE: Dear Mitch, thank you so much for taking the time and writing a nice review on our tour. It was a pleasure have gotten to know you and Adrianne. Please send my regards to you mother, a toursbylocals colleague! Susanne
Adrianne MalaskyUnited States
Susanne was very friendly and informative. She chronologically shared the history of Jews in Vienna and how they have been involved in the Vienna community from an early date. She also pointed out many way Jews were involved in Vienna in not so obvious ways. Susanne delicately, yet decisively, discussed Austria's involvement in the Shoah and how the city treated the Jewish community afterwords. She was very friendly and flexible and a real pleasure. Overall, a great tour!
TOUR GUIDE RESPONSE: Dear Mitch, dear Adrianne Malasky, it was a real pleasure to spend two days with you. You are a five star couple too! Best regards, Susanne
Mary BeattyUnited States
Suzanne was accommodating to our preferences and created the tour accordingly. We were interested in Gustav Klimdt's art as well as the contribution of the Jews in Viennese culture. She guided us to several of his sites as well. We have a broadened understanding of Jewish Viennese history. We highly recommend her. Thank you very much for an enjoyable day. You made our adventure to Vienna a fuller experience.
TOUR GUIDE RESPONSE: Dear Terrina, thank you very much for taking the time to rate our tour. I am very pleased that you liked it and that I could give you a good Vienna experience. I had a great time with you. All the best to you and Lee, Susanne
Cindy BellanUnited States
Our family visit to Vienna was short so we used tours by locals to get a basic must-see sites. Susanne was our guide and we wouldn't have seen or learned as much if we had several days to explore. Susanne is welcoming, charming and intelligent. She included our two daughters (17 and 19 years old)in conversations and captivated their attention. We would highly recommend Susanne as a tour guide.
TOUR GUIDE RESPONSE: Dear Cindy, thank you for you kind review. I have to say, your family had a great energy and I had a wonderful time with all of you! Best regards from Vienna, have a happy "Big Celebration", Susanne
Susan K.United States
This was a fabulous tour. Susanne was very knowledgeable about Jewish History both pre and post World War II. She was was not one of those guides who stuck to a prepared script. She welcomed questions and was able to answer all of our questions in an intelligent, thoughtful way. We highly recommend her.
TOUR GUIDE RESPONSE: Dear Susan, I am so glad that you liked my tour! Thanks for rating. My best regards to everyone, in particular to all your big dogs! Susanne
Jocelyn Dela PazPhilippines
Susanne was so much fun. She kept the tour interesting by not only talking about the sites but listening to us as well. We truly appreciate Susanne's efforts to adjust the tour date/time to accommodate us. She even shared videos and recommendations for us to truly appreciate Vienna.
TOUR GUIDE RESPONSE: Hello, Oida, Jocelyn, yes we had so much fun together! Thanks for taking the time to rate the tour. I already miss you guys and your good sense of humor. Susanne
James MurphyUnited States
What a treat to go on a tour with Susanne. She gave my wife and I a wonderful city tour of Vienna. It was very personable and Susanne was so well informed! We felt honored to have been given the tour by her.
TOUR GUIDE RESPONSE: Dear James, thank you for your kind review. It's nice of you to have taken the time. The honor and pleasure was all on my side, as it is always exciting to have guests who are very interested in history and art! All the best to the two of you, Susanne
Sandra PoslunsUnited States
Our tours were outstanding with Susanne. She is knowledgeable about history, art, Jewish Heritage etc. It was a real learning experience and Susanne was delightful to be with. We are so pleased and will recommend Toursbylocals and Susanne to friends.
TOUR GUIDE RESPONSE: Dear Sandy, I can only say one thing: I already miss you!
Sandra PoslunsUnited States
Julie WilliamsonUnited States
This tour was wonderful. Susanne provided us with a tour we will all remember. From the history of Vienna told in excellent English, to the culture of the Viennese, Susanne answered all of our questions with facts and humor. She is excellent and I highly recommend this tour and this guide. We have taken 4 tours while here in Vienna, all good but this was hands down the best!
TOUR GUIDE RESPONSE: Dear Julie, you totally made my day with this awesome review. All the best to everyone! It was great to have met your wonderful family. Susanne
Susanne had a really nice manner, was great with the kids, and the tour was really informative and interesting. I would definitely recommend Susanne to anyone.
TOUR GUIDE RESPONSE: Thank you Nick for the great review! Pls say hello to everyone, it was so much fun with all of you.
Ekaterina AronovUnited States
TOUR GUIDE RESPONSE: Dear Ekaterina, thank you for your review. It looks like you liked our other tour a little better (see review on Jewish History tour). Next time in Vienna, let me invite you and Dimitri, to a piece of the "Original Sacher cake" to make it up for you. Hafe a safe trip home and a happy landing! Susanne