Nancy BurgerUnited States
Our ship docked at an alternate port which changed our plans. We notified our guide, Sandra, the night before and she rearranged our tour. We drove to Camogli and took our chartered boat ride around the coast. Camogli is a sight to behold and is a wonderful place to enjoy lunch and people watch. San Margherita and Rapallo are beautiful to view from the water. Thanks to Sandra, we did not have to cancel or venture too off our original plans. She went above and beyond to give us a day to remember.
TOUR GUIDE RESPONSE: Hi Nancy, thank you for your rating and review your tour. Yes, we got it!despite all odds, making our best to offer you a good day. I usually dont surrender with "it's not possible"! Sometimes I got it :)). I am pleased you appreciate it. All the best to you big family and especially your mother. Hope meeting you again in my land. Big hug. Sandra
Dennis StickUnited States
Lovely day traveling to Portofino to experience the beautiful city with it views and famous food.
TOUR GUIDE RESPONSE: Hi Dennis, Thank you for your rating and review. It had been a pleasure to welcome you and your friends in my land and with the best weather ever. All the best to Donna, Susan, Lorn and you! Hope meeting you back in Italy. Regards. Sandra
Jeffry SmithUnited States
Sandra was a great source of information and was extremely flexible, giving us great options to enhance our experience.
TOUR GUIDE RESPONSE: Hi Jeffry, Thank you for your review. It had been a pleasure sharing the day with you and your friends. We did a lot with all the possible transportation ways! Thank you for be so open to my suggestions. Hope your experience will be helpful for other travelers. Look forward meeting you again. Regards. Sandra
Bernard FisherUnited States
Terrific, knowledgeable, helpful & guided us throughout the tour & made it pleasant and enjoyable
TOUR GUIDE RESPONSE: Hi Bernie, thank you for your kind words. It has been a pleasure to stay with you and with the girls! You are definitely not " seniors " ! you did a lot and I hope you come back home with lots of memories. A big hug to all of you. Sandra
Bernard FisherUnited States
Terrific, knowledgeable, helpful & guided us throughout the tour & made it pleasant and enjoyable
TOUR GUIDE RESPONSE: Hi Bernie, thank you for the kind review. We did it, despite rain and rough sea, you check 5 terre off your bucket list. Don't forget: I am waiting for you in a Genoa's tour next time! Take care of you. Sandra
Norman KleinUnited States
Sandra put together a great day of touring. We walked through Portofino and then drove through coastal towns to Genova. We visited the Jewish Cemetery, Synagogue, city highlights, and medieval parts of town. We had a lovely lunch and then drove back to Portofino with a stop in Santa Margherita, a coastal town close to Portofino. Sandra was very knowledgeable and organized and provided a great experience. We would not hesitate to recommend her.
TOUR GUIDE RESPONSE: Hi Norman, thank you for your kind review. It will be helpful for other travelers. At the beginning the tour was looking like "Mission Impossible" without Tom Cruise but we got it! Thank you for your curiosity and for trusting me. Great day. Big hug to Barbara. Waiting for the rest of the family! All the best. Sandra
Susan WarneckeUnited States
Sandra was very knowledgeable and professional. I loved that she took us to the top of Genoa first to point out the highlights and then we went down to the town to explore further. Our road trip to Portofino was wonderful and the lunch we shared was a delight. Everything was timed perfectly. I would recommend Sandra for anyone wanting to explore Genoa and the surrounding areas. Thanks! Susan Warnecke
TOUR GUIDE RESPONSE: Hi Susan, Thank you very much for your rewiew. How pleasant has been the day with you and Matt! You will be always welcome in our land. I wish you to come back in the future. Don't forget to send me news from you as I hope meeting you in your country! May be a zodiac signs meeting! Big warm hug.
Barbara MorrisonUnited States
TOUR GUIDE RESPONSE: Hi Barbara, It had been a pleasure for me meeting you and your husband. Hope you will be the new promoter of our land. To next time! Regards Sandra
Carol Ann HayesUnited States
We went to several older small shops for gelato, chocolate, tea & china used on cruise ships back in the early 20th century. We also went to several palazzos which were beautiful. Quite a different look at Genoa - totally enjoyable and absorbing. Sandra helped me find an antique map of Chiavari area not daunted by the lack of maps in several of the shops we initially tried. Sandra also helped me to get on the train to Milan airport which was most helpful. Genoa is a wonderful city - and so is Sandra!
TOUR GUIDE RESPONSE: Hi Carol, thank you for your review. It has been a pleasure knowing you and spending together these experiences. Local guides are lucky when they meet you! You has been so full of energy to leave Genoa in the late afternoon to go to Milan. It will be very useful for other travellers to know: planning some days in our land on your own and live unique moments is possible!! Hope meeting you in the future. A warm hug. Sandra
Carol Ann HayesUnited States
Sandra arranged a driver to take us to the town where my relatives emigrated from back in the 1870's. She had contacted the local parish church and arranged a meeting with the pastor and copies of baptismal records. She made the experience come alive for me with many suggestions and good detective work as we tried to follow up on my family. We went to the cemetery and a small town near by where there might be some relatives. Sandra went above and beyond for this day for me - and I greatly appreciated it
TOUR GUIDE RESPONSE: Dear Carol, thank you for your review. It will be very useful for many others travellers with Italian origins. You know it has been a pleasure for me to share with you this experience. Take care of you !
David AronbergUnited States
Sandra was wonderful, knowledgeable, patient, answered all of our questions and was a fantastic guide for our family. We had a great experience and recommend her highly!
TOUR GUIDE RESPONSE: Dear David, thank you for for review. It had been a pleasure to spent Easter's day with your family. A big hug to the beautiful girls! Wishing you all the best. Regards. Sandra
Jeff KingWestfield, MA, United States
It is my pleasure to give my highest recommendation to Sandra. She is extremely knowledgeable, professional, and pleasant. But, more than that, she brings with her a warmth of personality that makes one feel like they are spending the day with a good friend. Furthermore, Sandra was very perceptive and sensitive to our needs -- be it tasting local cuisine, getting the best photograph, or finding the most memorable sights. One thing's for sure: The next time I'm in Italy, Sandra is my first call!
TOUR GUIDE RESPONSE: Dear Jeff, thank you so much. Your words are making me very pleased. TBL guides are working at their best for giving the travelers the best experience. But definately I have been very lucky when you booked my tour because you have been the perfect guests! Take care of you and a big hug to Kathy and Jordan. Waiting for the visit of the rest of the family! Sandra
Sandra is a wonderful guide and knows Genoa very well, including it's history from Roman times to current. She kept our teenage sons interested and engaged. We would highly recommend her.
TOUR GUIDE RESPONSE: Thank you Malcom. It has been a pleasure to guide you in my city. Lucky me to meet teenage guys so nice! Best wishes for the year to Ethan and Mathew plus Sarah and you! Sandra
Larry (or Lawrence) VerdugoUnited States
I and my friends found Sandra to a very friendly, warm and communicative guide. She proved to be a good advocate and worked to maximize our access to sites normally closed on the day we had--Sunday. Sandra's approach suggested her strong affection for Genoa. We enjoyed her company very much and commend her skills.
TOUR GUIDE RESPONSE: Dear Larry, Thank you very much for your review. You and your lovely friends know how much I appreciated your company. A pleasure for we guides is meeting curious travelers as you all are. Hope you remind your genoeses days when you open the precious sweet boxes! A big hug to you all and Merry Christmas Sandra
Jeff HudsonUnited States
Meeting at the railroad station was easy and it was a great place to start the tour. The city unfolds from there through its various historic "eras." Sandra's comments were insightful and she elaborated in areas that connected with our interests. In no way could we have seen this complex city and understood it as we did without this helpful guide. It was a fun morning.
TOUR GUIDE RESPONSE: Hi Jeff, thank you for rating the tour! Your words are very important: a tour by public transportation could be easy done and appreciated with a local guide. Future travelers will trust you because TBL reviews are done ONLY by somebody who really experienced it! I am pleased you enjoy your stay in Genoa. A big hug to Margaret and you too, wishing you all the best. Arrivederci! Sandra
Phillip D.United States
What a pleasure Sandra was! Working with us to design our tour as we meandered through the Italian Riviera. Sitting on the shore line of Portofino sipping Limoncella spritzers & eating fresh focaccia & cheese bread ... what a day! It did help that the weather was spectacular & the traffic was light ... but this only added to our overall satisfaction. We never felt that we were being held to the tour time limit. Sandra took us to places that were not scheduled adding to the relaxed day. Book this tour!
TOUR GUIDE RESPONSE: Dear Phillip, Thank you very much for your kind review. It had been really a day to remember...last minute ship re-positioning and the weather at our side! I am really felt blessed by all that help by my land and the nice party you are. Wishing all the best to all of you and lots of new tours in the future. Hope to see you back in Italy soon. My special arrivederci to the three sisters... and gentlemen too! Sandra
Mikhail PotapovMoscow, Russia
I strongly recommend Sandra to guide you thru Genoa and its neighborhood
TOUR GUIDE RESPONSE: Dear Mikhail, it has been a pleasure for me to guide you and your son. Thank you very much for the review and thank you for your choice: you transformed a simple transfer from airport to hotel in an occasion of a tour in Genoa and Riviera. Mind the Italian sun, cap, sunscreen, sunglasses...and enjoy it! Hope to see you in the future! Regards. Sandra
Terri Ludwick-GaronzikUnited States
Sandra was an excellent guide, very knowledgeable of Genova and it's history. I appreciated that she spoke English very well. Highly recommend her.
TOUR GUIDE RESPONSE: Hi Terri! I am very pleased to read you enjoyed the tour! Thank you for the quick review and rating. Very kind of you! Hope your are enjoying your time in these days and I am look forward seeing you in two days for the second tour at the Riviera. It has to be beyond your expectations ! Arrivederci! Sandra
Sandra is a fantastic guide. She is very knowledgeable (her english is excellent), interesting, energetic, flexible and kind. We spent a wonderful day exploring the Italian riviera with her and our chauffeur and we definitely recommend her services to everybody!
TOUR GUIDE RESPONSE: Dear Johanne, so pleased to read you! Thank you for your review and rating, very kind of you. I remember you all with pleasure and I am only sorry for the short time spent together. You are so serene and sweet and the stories of your husband so interesting! Hope to see you soon in our land: I order the cleanest, warmest, calm sea water for Richard and you! Regards. Sandra
Leslie SchaeferUnited States
Sandra is a 5 out of 5, she was intelligent, kind, sophisticated and extraordinary knowledgeable about the area. Sandra was able to efficiently show our tour group all of the things we planned for and more. No one would hesitate in hiring Sandra upon our return.
TOUR GUIDE RESPONSE: Dear Leslie, I feel really flattered by your rating and your words. They are very important for me be you such an experienced traveller. As I told you I have been so thankful for your visit and so pleased to have spent a nice day with you and your friends. I will remember you and Dennis ( Dennis with the panama hat in Santa Margherita...!) as very kind, curious and happy people and hope to see you in the future, somewhere in the world. Take care of you and enjoy many many other tours! Arrivederci. Sandra
Karla MaldonadoUnited States
This tour was awesome, and our tour guide, Sandra, was beyond amazing. We couldn't have asked for more! She was knowledgeable, helpful, interesting and so kind. My mother had a bit of a health issue along the way, and Sandra was amazing with her. She's the best tour guide we've had. Truly the best. I highly recommend this tour and the awesome Sandra as tour guide.
TOUR GUIDE RESPONSE: Dear Karla, thank you very much for rating and for the compliments! It has been a pleasure for me to guide and to know you both. You kind and lovely ladies. I won't forget your sweet mother and the look of your face in front of the beauty of my city. Always smiling and enthusiastic. Too short time together! Really hope to see you in the future and from my hearth all the best for your life. Arriverderci ( for Pesto Championship and for Paganiniana !) Sandra
Allan ShanbergLaguna Beach, CA., United States
Fantastic guide, extremly knowledgeable, very accomodating, could not recomend her any higher. She covered everything in the area we wanted to see and was very flexible for our needs.
TOUR GUIDE RESPONSE: Hi Allan, Thank you for rating. It had been a pleasure for me to meet you all. You all have made me feel like one of your friends and the day together had been perfect despite the ship's repositioning. Lucky are the guides who work for you! Hope meeting you once again in our land. A big hug to your wife and you, wishing you all the best and lots of trips! Sandra
James JohnsonUnited States
Sandra was an excellent and knowledgeable Guide. Highly recommended!!
TOUR GUIDE RESPONSE: Dear Jim, thank you for rating! We had really a great day, everything in harmony and the 5 Terre at their best. I fell so lucky to be part of your special vacation and of your memories. As I said you are a special couple and I wish all the best to you and family. Hope to see you back in Italy in the future. A big hug to both of you. Arrivederci. Sandra
Tom H.United States
Sandra was a great guide -- especially skilled at getting us into the most popular places ahead of the many crowded tour buses following in our wake. She was knowledgeable, informative and flexible.
TOUR GUIDE RESPONSE: Dear Tom Thank you for the great feedback. I remind you both with pleasure, your patience and your wife energy! I wish you all the best and hope to see you back on a cruise ship for another tour in comfort. Arrivederci ! Sandra
Rebecca FlynnUnited States
Sandra was incredibly knowledgeable about Genoa. We thoroughly enjoyed our tour. She made the city (both ancient and modern) come to life!
TOUR GUIDE RESPONSE: Dear Rebecca & friends, It has been a pleasure to guide you and to meet you. Thank you expecially to you Rebecca for writing an email for a last minute tour! Ladies never give up in front of the tecnology odds! Have a great time in Europe. Hope to see you back to Italy soon, I owe you a glass of wine! Regards Sandra
TOUR GUIDE RESPONSE: Dear Can, Thank you for visiting us. It have been a pleasure to guide you and your father in my land. Hope you come back home with many pleasant memories of Liguria and we wait you in the future with your family. Have a safe flight back to Turkey! Ciao! Sandra
Elizabeth OakaldnUnited States
Sandra was great. She worked us in on short notice, did tours that day and though she must have been exhausted, it never showed. She was good natured and was so informative. I highly recommend a tour with her.
TOUR GUIDE RESPONSE: Dear Elisabeth, thank you! It had been a pleasure to guide you and your husband in my city. We feel lucky when we meet travellers so curious as you are...and so brave in an early afternoon tour! you have walk more then three hours with such an high percentage of humidity and temperature!!Always smiling and full of energy! Hope Genoa and the Italian Riviera will stay in your best memories of your anniversary celebrations. Wishing you to travel a lot and invest in dreams. Arrivederci. Sandra
Arjun MittalUnited Arab Emirates
Sandra was an excellent guide - from organising the tour, to accommodating changes, explaining all the interesting sites, etc - and most importantly, gauging the mood of our large group and adjusting the speed & nature of the tour to suit everyone. I would highly recommend her services.
TOUR GUIDE RESPONSE: Dear Arjun, Thank you for your comment! I have been a pleasure to work for you and your family. I enjoyed see Portofino as a perfect place for your gathering and me as a part of it. Sincerely hope to see you again in Genoa in the future as to show you more of my city. Wishing all the best to you all. Arrivederci!