We are a group of seven (three adults and four children) who did the one day Terracotta Warriors Tour in December 2018 with Phoenix. We had a wonderful day and would thoroughly recommend Phoenix as a tour guide in Xi'an. Phoenix was very happy to adapt the tour to suit our interests (particularly for the children) and organised a large and comfortable vehicle for us. She is extremely knowledgeable but more importantly understood and responded to what we were all most interested in.
We booked Phoenix for 2 day tours; to terra cotta and to Hua Shan. A very knowledgeable guide. We had a good time doing both places, and took up Phoenix's suggestion to visit the Hanyangling Mausoleum followed by a visit to a quaint village called Yuan Jia Cun before she took us to the airport for our flight home. Glad we did that as we also had a chance then to sample some very interesting village home cooked food.
Sangeeta BrownUnited Kingdom
Phoenix was a great tour guide, she was knowledgeable and very attentive. I did the tour with my husband, 25 year old daughter and 19 year old daughter, she managed to keep us all engaged throughout the day. I would recommend this tour to anyone going to a Xi'an.
TOUR GUIDE RESPONSE: Thank you Sangeeta. I enjoyed the tour with you as well. Wish you a Merry Christmas and Happy New Year!
Great Guide, very knowledgeable , flexible . We had a great time
Our Guide was Emily and she was very good. Knowledgeable and her English was fine. She was friendly and personable. She was able to give us good tips on where to stand to get good views, especially at the Terracotta Warriors where there were huge crowds. We enjoyed the lunch at the restaurant. The van was new and clean, and the driver was friendly and safe. Overall, a very enjoyable day out and we would recommend Emily to anyone.
Mi YuUnited States
We had a wonderful and memorable day visiting Xi'an with our tour guide Phoenix. She is professional and knowledgeable with strong communication skills. She is personable and flexible. She is enthusiastic, yet not imposing. We would certainly like her to lead us on more tours when we have an opportunity to visit Xi'an again.
Kathleen FryUnited States
Phoenix, our guide, was most helpful, informative, accommodating, and pleasant to work with. She made our time in Xi'an most rewarding and enjoyable.
David GrahamUnited Kingdom
Friendly, informed and punctual. Arrangements were easily made in appropriate detail and were fulfilled as planned. In addition, she was diligent in following up on ad hoc arrangements made with the driver, thus demonstrating client care and attention.
Paul GehlarSalem, OR, United States
Really enjoyed hiking Mt Huashan with Pheonix. She was very adaptable to my interests and preferences. It was an exhilarating day. I very much recommend this hike and Pheonix as a guide. She customized our day to make the best fit my interests. We chose the route together with her guidance and covered four of the five summits. (Skipped North summit.) We fit in several extras into the tour which I much appreciated. Max touring!
Paul GehlarSalem, OR, United States
Phoenix is a great guide, knowledgeable, flexible, personable. It was a true pleasure spending two days with her learning more about China and Xi'an. I highly recommend her.
Richard HarrisonUnited Kingdom
Phoenix was great and gave us an excellent guided tour of the terracota army. Her English was excellent. We were especially grateful to her as we needed a larger than average taxi the next day to take the 3 of us and all our luggage to the train station. She arranged this for us and at less than half the price our hotel had quoted.
Brad KardatzkeUnited States
Phoenix is a wonderful guide. Her knowledge of Xian and the TerraCotta Warriors was amazing. She was able to make the tour a memorable experience.
James AmeikaUnited States
We had a wonderful day visiting first the Banpo Museum and then the awe-inspiring Terra Cotta Warriors. Phoenix is extremely knowledgeable, personable, and a joy to be with. Her English skills are top notch and we just enjoyed being with her. The transportation was comfortable, safe and very convenient. Our lunch together was authentic and fun. Highly recommended.
David MatthewsUnited States
Phoenix is a great guide and extremely knowledgeable about Xi'an and its place in Chinese history. We crammed a lot into our tour, starting with the Terra Cotta warriors, the City Wall, Banpo ( a neolithic village) and the Muslim quarter. It felt as if I was viewing these sites with an old friend who was sharing her knowledge and enjoying the visits as much as I was. We moved at my pace and never felt rushed. This was a great experience with a great guide.
Eric MoonUnited States
Phoenix was great. On time, informative, and a pleasant host. I would suggest that unless you can deal with limited information, crowds, and have a rudimentary knowledge of Chinese, you should get a guide.
Chris HarperUnited States
Phoenix helps us with a trip to the TC Warriors and the mausoleum of Empress Wu. The warriors are great. I have been three times and will come again. It was my wife's first visit. The mausoleum is something most foreigners don't visit, but it is a wonderful site!
Nice early start, beating the crowds to Teracotta Pit 1. Good tour and fascinating insights from Phoenix on growing up in a changing now ex-communist China. Lunch in an nice on site Chinese restaurant which doubled as a tea tasting emporium. Bought some pricey Oolong-Ginseng tea! We were glad to be able skip the 6000 year old neolithic site and to be able to ride the Xian city walls on bikes. Good day out and another bucket list tick. Phoenix very well organised and very engaging - thank you.
Brian SmithUnited States
We had a magical day with Phoenix she is a very professional, friendly and informative guide. She gave us great insights into the history of China, especially the Qin dynasty and made the terra cotta warriors come alive with insightful stories. We had a great time riding bikes on the Xi'an city wall. We greatly enjoyed the restaurant that she suggested for lunch. Phoenix is a wonderful guide.
Kirk BenedixUnited States
We enjoyed our day with Phoenix, she communicated well before and during the tour.
TOUR GUIDE RESPONSE: Thank you Kirk.
Jennifer BloodUnited States
Pheonix was great! We really enjoyed our tour and all the knowledge she shared with us. She was even patient with our teenage daughter that was having some teenage angst that day.
TOUR GUIDE RESPONSE: Thank you Jennifer!
Antonina EttareSan Jose, United States
Phoenix was very knowledgeable about the history of the Terracotta Warriors and Xi'an.
Travis ClaterUnited States
Phoenix was an amazing guide. Great knowledge of the area, history and her english was incredibly good. We had a great day despite the crazy heat - thanks Phoenix!
TOUR GUIDE RESPONSE: Thank you Travis. Glad you enjoyed your tour. ^_^
Jennifer LichtyUnited States
Wonderful tour guide!
Phoenix spoke excellent English and was extremely flexible, which suited us well. She also organized pickup and delivery to and from the airport. She was able to avoid the main crowds for us and it all made a wonderful one-day visit to Xi'an.
TOUR GUIDE RESPONSE: Thank you for you comments Donald. I will still ask Mr. Liu, the safe and reliable driver to be with us when you visit Xian next time. :D Regards, Phoenix
Lawrence (Mike) B.United States
Phoenix was fantastic. My wife has mobility issues and Phoenix took us under her wing and gave us the best tour even after modifying it for our slow travel. Her knowledge is superb and her tour comprehensive. We used her services for airport pick and return and even though the plane was late her driver was there to greet us. We would not hesitate to recommend her to anyone.
TOUR GUIDE RESPONSE: Thank you Mike. I'm glad you enjoyed your Xian trip with me. :) All the best! Phoenix
William HallUnited States
Phoenix is an outstanding guide. Her knowledge was boundless and she was very accommodating to our requests for activities outside of the standard itinerary. I highly recommend her for anyone who wants to explore the Xi'an area.
TOUR GUIDE RESPONSE: Thank you Bill and Peggy. Looking forward to seeing you again soon.
This tour is very exciting, but demanding if you have a walking difficulty. My wife and I struggled around to see these amazing sites. It was all very worthwhile. If you are at all in any physical difficulty, I would recommend with hindsight, that you go straight to the Warriors and then onto the City Wall, where a buggy can be hired. Add the Pagoda, if you think you are up for it. All in all, a very full day and well worth the effort.
TOUR GUIDE RESPONSE: Thank you Tony.
Phoenix was very professional, prompt, efficient and personable. Phoenix enthusiastically shared her excellent knowledge of Xi'an and China in general throughout the day. We were further impressed with her willingness to assist us during our stay in Shanghai. Phoenix is an excellent ambassador for China tourism and we highly recommend her.
TOUR GUIDE RESPONSE: Thank you Graeme.
Thank you very much to our guide Phoenix she was out standing. Her historical telling and kindness was excellent.
TOUR GUIDE RESPONSE: Thank you very much for your kind comments. ^_^