Traveler Reviews of Private Tours in Xian-China by Tour Guide Phoenix F. (Guide #16646)


Van Hua

Canada
Rating

Tour: #253486, One Day Xian Private Terracotta Warriors Tour, Xian, Shaanxi, China    view tour
Date: Mar 1/19

Mathew Lundgren

Australia
Rating

Tour: #253486, One Day Xian Private Terracotta Warriors Tour, Xian, Shaanxi, China    view tour
Date: Dec 29/18

We are a group of seven (three adults and four children) who did the one day Terracotta Warriors Tour in December 2018 with Phoenix. We had a wonderful day and would thoroughly recommend Phoenix as a tour guide in Xi'an. Phoenix was very happy to adapt the tour to suit our interests (particularly for the children) and organised a large and comfortable vehicle for us. She is extremely knowledgeable but more importantly understood and responded to what we were all most interested in.

Cy W.

Malaysia
Rating

Tour: #253487, One Day Xian Private Mt. Huashan Hiking Tour, Xian, Shaanxi, China    view tour
Date: Dec 27/18

Cy W.

Malaysia
Rating

Tour: #253486, One Day Xian Private Terracotta Warriors Tour, Xian, Shaanxi, China    view tour
Date: Dec 26/18

We booked Phoenix for 2 day tours; to terra cotta and to Hua Shan. A very knowledgeable guide. We had a good time doing both places, and took up Phoenix's suggestion to visit the Hanyangling Mausoleum followed by a visit to a quaint village called Yuan Jia Cun before she took us to the airport for our flight home. Glad we did that as we also had a chance then to sample some very interesting village home cooked food.

Sangeeta Brown

United Kingdom
Rating

Tour: #253486, One Day Xian Private Terracotta Warriors Tour, Xian, Shaanxi, China    view tour
Date: Dec 21/18

Phoenix was a great tour guide, she was knowledgeable and very attentive. I did the tour with my husband, 25 year old daughter and 19 year old daughter, she managed to keep us all engaged throughout the day. I would recommend this tour to anyone going to a Xi'an.

TOUR GUIDE RESPONSE: Thank you Sangeeta. I enjoyed the tour with you as well. Wish you a Merry Christmas and Happy New Year!

Leon Stein

Canada
Rating

Tour: #284137, One Day Xian Private Terracotta Warriors Tour with Airport Transfer, Xian, Shaanxi, China    view tour
Date: Oct 28/18

Great Guide, very knowledgeable , flexible . We had a great time

Vanessa Wan

Singapore
Rating

Tour: #253486, One Day Xian Private Terracotta Warriors Tour, Xian, Shaanxi, China    view tour
Date: Oct 24/18

Our Guide was Emily and she was very good. Knowledgeable and her English was fine. She was friendly and personable. She was able to give us good tips on where to stand to get good views, especially at the Terracotta Warriors where there were huge crowds. We enjoyed the lunch at the restaurant. The van was new and clean, and the driver was friendly and safe. Overall, a very enjoyable day out and we would recommend Emily to anyone.

Mi Yu

United States
Rating

Tour: #253486, One Day Xian Private Terracotta Warriors Tour, Xian, Shaanxi, China    view tour
Date: Oct 16/18

We had a wonderful and memorable day visiting Xi'an with our tour guide Phoenix. She is professional and knowledgeable with strong communication skills. She is personable and flexible. She is enthusiastic, yet not imposing. We would certainly like her to lead us on more tours when we have an opportunity to visit Xi'an again.

Kathleen Fry

United States
Rating

Tour: #253486, One Day Xian Private Terracotta Warriors Tour, Xian, Shaanxi, China    view tour
Date: Oct 15/18

Phoenix, our guide, was most helpful, informative, accommodating, and pleasant to work with. She made our time in Xi'an most rewarding and enjoyable.

David Graham

United Kingdom
Rating

Tour: #253486, One Day Xian Private Terracotta Warriors Tour, Xian, Shaanxi, China    view tour
Date: Oct 1/18

Friendly, informed and punctual. Arrangements were easily made in appropriate detail and were fulfilled as planned. In addition, she was diligent in following up on ad hoc arrangements made with the driver, thus demonstrating client care and attention.

Paul Gehlar

Salem, OR, United States
Rating

Tour: #253487, One Day Xian Private Mt. Huashan Hiking Tour, Xian, Shaanxi, China    view tour
Date: Sep 30/18

Really enjoyed hiking Mt Huashan with Pheonix. She was very adaptable to my interests and preferences. It was an exhilarating day. I very much recommend this hike and Pheonix as a guide. She customized our day to make the best fit my interests. We chose the route together with her guidance and covered four of the five summits. (Skipped North summit.) We fit in several extras into the tour which I much appreciated. Max touring!

Paul Gehlar

Salem, OR, United States
Rating

Tour: #253486, One Day Xian Private Terracotta Warriors Tour, Xian, Shaanxi, China    view tour
Date: Sep 29/18

Phoenix is a great guide, knowledgeable, flexible, personable. It was a true pleasure spending two days with her learning more about China and Xi'an. I highly recommend her.

Richard Harrison

United Kingdom
Rating

Tour: #253486, One Day Xian Private Terracotta Warriors Tour, Xian, Shaanxi, China    view tour
Date: Sep 9/18

Phoenix was great and gave us an excellent guided tour of the terracota army. Her English was excellent. We were especially grateful to her as we needed a larger than average taxi the next day to take the 3 of us and all our luggage to the train station. She arranged this for us and at less than half the price our hotel had quoted.

Brad Kardatzke

United States
Rating

Tour: #253486, One Day Xian Private Terracotta Warriors Tour, Xian, Shaanxi, China    view tour
Date: Aug 25/18

Phoenix is a wonderful guide. Her knowledge of Xian and the TerraCotta Warriors was amazing. She was able to make the tour a memorable experience.

James Ameika

United States
Rating

Tour: #253486, One Day Xian Private Terracotta Warriors Tour, Xian, Shaanxi, China    view tour
Date: Jul 8/18

We had a wonderful day visiting first the Banpo Museum and then the awe-inspiring Terra Cotta Warriors. Phoenix is extremely knowledgeable, personable, and a joy to be with. Her English skills are top notch and we just enjoyed being with her. The transportation was comfortable, safe and very convenient. Our lunch together was authentic and fun. Highly recommended.

David Matthews

United States
Rating

Tour: #253486, One Day Xian Private Terracotta Warriors Tour, Xian, Shaanxi, China    view tour
Date: Jun 16/18

Phoenix is a great guide and extremely knowledgeable about Xi'an and its place in Chinese history. We crammed a lot into our tour, starting with the Terra Cotta warriors, the City Wall, Banpo ( a neolithic village) and the Muslim quarter. It felt as if I was viewing these sites with an old friend who was sharing her knowledge and enjoying the visits as much as I was. We moved at my pace and never felt rushed. This was a great experience with a great guide.

Eric Moon

United States
Rating

Tour: #253486, One Day Xian Private Terracotta Warriors Tour, Xian, Shaanxi, China    view tour
Date: Apr 21/18

Phoenix was great. On time, informative, and a pleasant host. I would suggest that unless you can deal with limited information, crowds, and have a rudimentary knowledge of Chinese, you should get a guide.

Chris Harper

United States
Rating

Tour: #253486, One Day Xian Private Terracotta Warriorsand Qianling Mausoleum Tour, Xian, Shaanxi, China    view tour
Date: Apr 14/18

Phoenix helps us with a trip to the TC Warriors and the mausoleum of Empress Wu. The warriors are great. I have been three times and will come again. It was my wife's first visit. The mausoleum is something most foreigners don't visit, but it is a wonderful site!

Christopher Mattock

Jersey
Rating

Tour: #253486, One Day Xian Private Terracotta Warriors Tour, Xian, Shaanxi, China    view tour
Date: Apr 11/18

Nice early start, beating the crowds to Teracotta Pit 1. Good tour and fascinating insights from Phoenix on growing up in a changing now ex-communist China. Lunch in an nice on site Chinese restaurant which doubled as a tea tasting emporium. Bought some pricey Oolong-Ginseng tea! We were glad to be able skip the 6000 year old neolithic site and to be able to ride the Xian city walls on bikes. Good day out and another bucket list tick. Phoenix very well organised and very engaging - thank you.

Brian Smith

United States
Rating

Tour: #253486, One Day Xian Private Terracotta Warriors Tour, Xian, Shaanxi, China    view tour
Date: Mar 28/18

We had a magical day with Phoenix she is a very professional, friendly and informative guide. She gave us great insights into the history of China, especially the Qin dynasty and made the terra cotta warriors come alive with insightful stories. We had a great time riding bikes on the Xi'an city wall. We greatly enjoyed the restaurant that she suggested for lunch. Phoenix is a wonderful guide.

Kirk Benedix

United States
Rating

Tour: #253486, One Day Xian Private Terracotta Warriors Tour, Xian, Shaanxi, China    view tour
Date: Mar 27/18

We enjoyed our day with Phoenix, she communicated well before and during the tour.

TOUR GUIDE RESPONSE: Thank you Kirk.

Jennifer Blood

United States
Rating

Tour: #253486, One Day Xian Private Terracotta Warriors Tour, Xian, Shaanxi, China    view tour
Date: Mar 26/18

Pheonix was great! We really enjoyed our tour and all the knowledge she shared with us. She was even patient with our teenage daughter that was having some teenage angst that day.

TOUR GUIDE RESPONSE: Thank you Jennifer!

Antonina Ettare

San Jose, United States
Rating

Tour: #253486, One Day Xian Private Terracotta Warriors Tour, Xian, Shaanxi, China    view tour
Date: Sep 12/17

Phoenix was very knowledgeable about the history of the Terracotta Warriors and Xi'an.

Travis Clater

United States
Rating

Tour: #253486, One Day Xian Private Terracotta Warriors Tour, Xian, Shaanxi, China    view tour
Date: Jul 24/17

Phoenix was an amazing guide. Great knowledge of the area, history and her english was incredibly good. We had a great day despite the crazy heat - thanks Phoenix!

TOUR GUIDE RESPONSE: Thank you Travis. Glad you enjoyed your tour. ^_^

Jennifer Lichty

United States
Rating

Tour: #253486, One Day Xian Private Terracotta Warriors Tour, Xian, Shaanxi, China    view tour
Date: Jun 13/17

Wonderful tour guide!

Donald Kirkwood

Canada
Rating

Tour: #253486, One Day Xian Private Terracotta Warriors Tour, Xian, Shaanxi, China    view tour
Date: Apr 14/17

Phoenix spoke excellent English and was extremely flexible, which suited us well. She also organized pickup and delivery to and from the airport. She was able to avoid the main crowds for us and it all made a wonderful one-day visit to Xi'an.

TOUR GUIDE RESPONSE: Thank you for you comments Donald. I will still ask Mr. Liu, the safe and reliable driver to be with us when you visit Xian next time. :D Regards, Phoenix

Lawrence (Mike) B.

United States
Rating

Tour: #253486, One Day Xian Private Terracotta Warriors Tour, Xian, Shaanxi, China    view tour
Date: Mar 29/17

Phoenix was fantastic. My wife has mobility issues and Phoenix took us under her wing and gave us the best tour even after modifying it for our slow travel. Her knowledge is superb and her tour comprehensive. We used her services for airport pick and return and even though the plane was late her driver was there to greet us. We would not hesitate to recommend her to anyone.

TOUR GUIDE RESPONSE: Thank you Mike. I'm glad you enjoyed your Xian trip with me. :) All the best! Phoenix

William Hall

United States
Rating

Tour: #253486, One Day Xian Private Terracotta Warriors Tour, Xian, Shaanxi, China    view tour
Date: Jan 20/17

Phoenix is an outstanding guide. Her knowledge was boundless and she was very accommodating to our requests for activities outside of the standard itinerary. I highly recommend her for anyone who wants to explore the Xi'an area.

TOUR GUIDE RESPONSE: Thank you Bill and Peggy. Looking forward to seeing you again soon.

Anthony Harwood-jones

Singapore
Rating

Tour: #253486, One Day Xian Private Terracotta Warriors Tour, Xian, Shaanxi, China    view tour
Date: Nov 26/16

This tour is very exciting, but demanding if you have a walking difficulty. My wife and I struggled around to see these amazing sites. It was all very worthwhile. If you are at all in any physical difficulty, I would recommend with hindsight, that you go straight to the Warriors and then onto the City Wall, where a buggy can be hired. Add the Pagoda, if you think you are up for it. All in all, a very full day and well worth the effort.

TOUR GUIDE RESPONSE: Thank you Tony.

Graeme White

Australia
Rating

Tour: #253486, One Day Xian Private Terracotta Warriors Tour, Xian, Shaanxi, China    view tour
Date: Nov 20/16

Phoenix was very professional, prompt, efficient and personable. Phoenix enthusiastically shared her excellent knowledge of Xi'an and China in general throughout the day. We were further impressed with her willingness to assist us during our stay in Shanghai. Phoenix is an excellent ambassador for China tourism and we highly recommend her.

TOUR GUIDE RESPONSE: Thank you Graeme.

Carsten Nielsen

Denmark
Rating

Tour: #253486, One Day Xian Private Terracotta Warriors Tour, Xian, Shaanxi, China    view tour
Date: Oct 10/16

Thank you very much to our guide Phoenix she was out standing. Her historical telling and kindness was excellent.

TOUR GUIDE RESPONSE: Thank you very much for your kind comments. ^_^