TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Vania da SilvaAustralia
Great tour and overview of Moscow! Our tour guide Polina K. is excellent and knowledgeable. She is a friendly nature and highly professional. She listened carefully to what we wanted to do, see and experience then she created an excellent itinerary that was unique and interesting to us so that we could see several main sites. so you don't have to worry about Metro maps, stations, directions, tickets, misleading information, you just feel safe and confident and focus on the attractions you are visiting.
Polina guided me on a visit to Melikhovo on public transport and in bad weather. She was helpful, efficient and very good company. I recommend her.