We hit the ground running after arriving in Tokyo from a direct flight that morning. We cannot recommend Makayla highly enough as a tour guide for her thoughtfulness in providing detailed instructions on catching the right train to the meeting point to taking things slower when we needed to. We had a fantastic tour of Tokyo and Makayla is a knowledgeable guide but also a great person who is flexible on the day to changing the itinerary if needed. Our tour exceeded our expectations. Want to give more stars
5 stars isn't enough to rate Makayla, I will be meeting her again when I come back with my family later in the year, Makayla is a fantastic guide to Tokyo. We went from Mum and Dad neighbourhoods to glitzy parts of Tokyo on the tour and even fitted in special interest stops which other tour companies may not be able to do. We used public transport everytime and Makayla was great at helping us onto the right train and working out how many stops we had to make to get off at the end of the tour.
TOUR GUIDE RESPONSE: Miranda, I am so glad you had a good time. I am happy we could cover all your points of interest and make it all work in this unusual time. I am looking forward to meeting you on your next visit!
Douglas BuckleyUnited States
Makayla was able to design a custom evening tour that hit all the highlights we had requested in advance. She was warm, friendly and witty and had great knowledge of both Shinjuku and Shibuya-the main foci of our tour. The biggest highlight and surprise of the evening was when she guided us to a "shot bar" that she had researched in advance.. This tiny and out of the way establishment specialized in rare and hard to find Japanese whiskeys. By doing so , she really hit a home run in our estimation.
TOUR GUIDE RESPONSE: Hi Douglas! I am so glad you had a good time. My treat was to hear your stories of Tokyo from the time you lived here. Thank you for that! I hope the rest of your trip was wonderful! Makayla
Fabulous tour, great knowledge of the city and a lovely person too. We thoroughly enjoyed our tour. We had a child on crutches so Makayla tailored our tour to accommodate him. Highly recommend her.
Jennifer DarttUnited States
We loved our tour with Makayla. It turned out to be raining, and we had our four small kiddos with us, but it was no problem. We just had to adjust the plans a bit, and she was so helpful in doing this for us. She is wonderful to chat with, and the help she provided to get us on the transportation systems was priceless. We went all over town. There is so much to see and do here...a 1/2 day tour wasn't enough. But, it was enough walking for our small ones. Thanks for the great introduction to Tokyo!
TOUR GUIDE RESPONSE: Dear Dartt family, I so loved being your guide in Tokyo! I hope the rest of your Japanese adventure has more sunshine and that you make memories to stay. Makayla
Greta BaumannUnited States
We enjoyed a wonderful tour of Tokyo that included shrines, gardens and markets. We also experienced some of the local cuisine. Makayla was very knowledgeable and personable. She was also accommodating to our personal needs. We highly recommend Makayla as your tour guide if visiting Tokyo.
TOUR GUIDE RESPONSE: Greta and Roy, Thank you for the kind words. I loved being your guide here! I wish you happy holidays and that your trip is everything you wish for! Makayla
We thoroughly enjoyed our day in Tokyo with Makayla. Makayla is an excellent guide -- knowledgeable and a pleasure to be with. Her English is excellent. She is aware of the cultural differences between North America and Japan so she could provide insight into the lifestyle differences. Thank you, Makayla
Thomas ClancyUnited States
Makayla was able to show us a different side of Tokyo - one with a more local flavor and indicative of "Old Japan." She gave us great context for the city and its development with in-depth knowledge, levity and humor. We would highly recommend her.
TOUR GUIDE RESPONSE: Thank you for your kind words. Hearing my clients had an enjoyable experience on their tour gives me much happiness. Sending you all my best regards, Makayla
Louis SatterfieldUnited States
Louis SatterfieldUnited States
Jerry M.United States
Makayla was great. We wanted a different experience, as we had been to Tokyo before. She delivered! It was great fun. We highly recommend her.
Makayla had the task of taking my group on our first tour of Tokyo. We had the perfect day and introduction to the sites of Tokyo. She has a great personality and provided just the right amount of information (both historical and cultural) for our group. She even convinced my mom to try a local specialty. I will definitely book Makayla again for any future Japan trips!
TOUR GUIDE RESPONSE: Dear Julie, Thank you for your kind words and for giving me such a wonderful experience too. I enjoyed every moment of being your adventure guide in Tokyo. I hope that the rest of your trip was smooth and pleasant and that you brought back home memories to treasure. Warm Tokyo greetings to everyone! Makayla
Stephen (steve) OberhardtAustralia
We were not going to take a guided tour in Tokyo but we are so glad we did. The half day tour of Yanaka was even better than expected. Special thanks to our wonderful guide Makayla who was very knowledgable and informative on the areas we visited. The best thing about the private tour was the flexibility and the pacing which was totally up to us. We would never have found some of the fantastic shops or shrines if it was not for Makayla and the tour. Highly recommended as a must to do in Tokyo!
TOUR GUIDE RESPONSE: Dear Steve and Cathy, it was such a pleasure to be your guide. People like you make me feel I have the best job in the world. I am so glad you enjoyed our tour. Warm greetings to you both and thank you for the wonderful review, Makayla
Fran FrancisUnited States
This is a wonderful view of everyday life in Tokyo, a little off the beaten track but refreshing from the hustle and bustle. Makayla is so warm and friendly and visiting the many shrines and temples provides a little history of Tokyo's past.
TOUR GUIDE RESPONSE: It was such a pleasure spending time with you both! I hope your trip back home is safe and easy and that our paths cross again someday. Makayla
Benjamin van GelderNetherlands
We enjoyed our tour around Tokyo very much. Makayla is a very knowledgeable and friendly person. She catered to our wishes (which were pretty specific on some points) and showed us around Tokyo to end up giving us some tips where to go in our own free time. Very easy going - would definitely recommend her!
TOUR GUIDE RESPONSE: Thank you for your kind comments! I am glad you enjoyed your time with me. I loved being your guide here. I am glad we got to see some unique events and that we didn’t have to do that in the pouring rain yesterday! I hope the rest of your time here is wonderful!
Renee ReslerUnited States
Makayla is fabulous.
Jim HunterUnited States
Please see previous comments about Makayla. Highly recommend.
Jim HunterUnited States
Makayla was a wonderful, warm, friendly, and fun guide. She is fluent in English and was very easy to understand. She is very knowledgeable and provided customized opportunities. If she didn't know the answers to certain questions, she went out of her way to research and find out for us. She also was very flexible and readily made accommodations for the needs of our group. We highly recommend.
Janet CarterUnited Kingdom
It was a pleasure to meet Makayla for our full day tour of Tokyo. She arranged everything perfectly to accommodate our interests and the fact that one of our party was using a wheelchair. She tailor-made the order of the tour to fit in with traffic/busy sites and liased well with our driver to make everything run smoothly. I would not hesitate to recommend her to others looking for a guide in Tokyo.
Louise BeldonSan Antonio, TEXAS, United States
Very pleasant and informative. Azeleas are spectacular!!
Barbara SmithUnited States
TOUR GUIDE RESPONSE: Barbara, Thank you for the 5 stars review! It was a pleasure to be your guide in Tokyo. I am sending you both best wishes for a wonderful trip around Japan. Warm regards, Makayla
Katherine Ann Vroom LankCanada
Makayla gave four of us a tour of Tokyo by night last evening. It was simply wonderful. She was friendly, knowledgeable and a great pleasure to see the city with. Makayla tailored the tour to our interests and ages and gave us insights that we would never have seen on our own. She is a delightful person and we would highly recommend her to others. Ann V. , Montreal
TOUR GUIDE RESPONSE: Ann, thank you for the kind words. I am so glad you enjoyed yourself. It was my great pleasure to be your guide around Tokyo. I wish all of you a wonderful trip around Japan. Warmest regards, Makayla
Allan L.Sacramento, CA, United States
What a beautiful way to be introduced to Tokyo. Our enthusiastic guide Makayla S. walked us through magnificent gardens with blooming Sakura conveying her knowledge about decades old trees. We so appreciated the manner in which she shared her joy of the blossoming cherry trees. She prepared a Hanami picnic for us that was done with great care since my wife has a gluten allergy. Makayla was extremely kind and patient with me since I use a walker. This was an exceptional tour. We would rate it a 10!
TOUR GUIDE RESPONSE: Dear Allan, Thank you for your kind words! It was such a pleasure to share the morning with both of you. I hope the rest of your trip is very, very enjoyable! Warmest Regards, Makayla
Deeksha SharmaUnited Kingdom
Joan GomezUnited States
I wish I could give Makayla 10 stars, she was fantastic. She took us to different areas of the city and we saw and learned so much. Makayla helped us buy our Pasco card and Shinkansen tickets and gave us tips on places to visit after we were on our own. I highly recommend Makayla, there is no way we could have done as much without her help.
TOUR GUIDE RESPONSE: Dear Joan, I am so glad I could be of help and you enjoyed our time exploring Tokyo. It was a pleasure being your guide. I wish you a wonderful time for the rest of your trip in Japan. Warmest regards, Makayla
Chuck MetzgerUnited States
Our guide was amazing, she customized the tour for Pottery based on my ask..she also provided great historical context in this amazing city. Loved the tour, guide was the best.. highly recommend.
Suzanne DepaolisUnited States
Although this your guide is not a native Japanese, she was extremely knowledgeable and made us feel very comfortable. She really helped us not only navigate but truly understand the train system. She gave us the confidence we needed for the rest of our time in Tokyo. I loved the fact that the tour evolved as we saw and did things. She was extremely flexible when we needed to go slower or have a rest period. She teaches Japanese and taught my husband a few useful pHrases. I highly recommend her tours.
Melissa FishmanUnited States
Makayla was wonderful and gave us a fantastic day in Tokyo. Highly recommend her.
TOUR GUIDE RESPONSE: Thank you for your kind words. I hope the rest of your stay in Tokyo was enjoyable!
Gary BenittUnited States
Makayla was a great guide. She had historical knowledge to go deep on a subject and explain to us why something was interesting, complete with the stories behind them. Makayla was very flexible with our last minute itinerary and making change along the way, especially given we were a larger group (10 people) with four kids under 10. We thoroughly enjoyed our trip.
TOUR GUIDE RESPONSE: Dear Gary and Co., It was such pleasure to be your guide in Tokyo! I am glad you enjoyed your day and I am wishing you more happy explanations while you are here. Makayla
Ron NoelUnited States
Makayla was a fantastic host, everyone in the family really enjoyed the tour and had a great time with her. She made the tour fun and adjusted the pace to meet our families needs.