Traveler Reviews of Private Tours in Hilo-Hawaii by Tour Guide Rob K. (Guide #15780)


David Sturdevant

United States
Rating

Tour: #205084, Volcano Tour + Sea Cliffs & Waterfalls Private Tour HILO - Mercedes 11 Passenger Van, Hilo, Hawaii, United States    view tour
Date: Dec 5/18

Rob K provided an excellent 7-hour tour of the Kilauea volcano complex in his Mercedes van for 5 Alaskan adults. We drove all over Puna and Crater Drive, saw vast lava flows, old and new, with several stops to examine them. Of course, the visitor center and lodge, and the orchid garden as a bonus. Rob is extremely knowledgable about volcanics and was very much present during the 2018 eruptions. He is a fountain of information about history, culture, and life on the islands. Thanks, Rob!

TOUR GUIDE RESPONSE: Thank you David, it was my pleasure! Have a safe flight home today, hope you saw turtles today before your flight!

Guy Pettigrew

United States
Rating

Tour: #205084, Volcano Tour + Sea Cliffs & Waterfalls Private Tour HILO - Mercedes 11 Passenger Van, Hilo, Hawaii, United States    view tour
Date: Dec 4/18

Great tour and would highly recommend Rob

TOUR GUIDE RESPONSE: Mahalo Guy Merry Christmas to yall.

Kay Moore

United States
Rating

Tour: #425497, The UnVolcano Tour. An Adventure of North East Hawaii, Hilo, Hawaii, United States    view tour
Date: Nov 24/18

Rob was very knowledable and very accommodating. We had seen some of the places before on previous visits but it was nice to see them again. Rob took us to the Tex Drive In so we could try Malasadas Donuts which we had never tried before. The transportation was very good since we were a large group. I would recommend this tour.

TOUR GUIDE RESPONSE: I sent you a message and photo links Kay. Mahalo Rob

Joe Seely

United States
Rating

Tour: #205085, Kona Ultimate Experience from Culture to Coffee - 11 Passenger Mercedes van, Kailua-Kona, Hawaii, United States    view tour
Date: Oct 10/18

Joe Seely

United States
Rating

Tour: #205084, Volcano Tour + Sea Cliffs & Waterfalls Private Tour HILO - Mercedes 11 Passenger Van, Hilo, Hawaii, United States    view tour
Date: Oct 9/18

Excellent guide. Very Knowlegable, Very friendly

TOUR GUIDE RESPONSE: Mahalo Joe pleasure to show you and the group the Big Island.

Marilyn Gordon

United States
Rating

Tour: #205084, Volcano Tour + Sea Cliffs & Waterfalls Private Tour HILO - Mercedes 11 Passenger Van, Hilo, Hawaii, United States    view tour
Date: Sep 27/18

Frank Valentine

United States
Rating

Tour: #205511, Kona Coast Coffee & Turtles Tour - 11 Passenger Mercedes van, Kailua-Kona, Hawaii, United States    view tour
Date: Sep 14/18

Great tour with Rob. He was extremely knowledgeable and made the trip both informative and entertaining. Due to a storm in the area, our cruise itinerary was altered and we wouldn't be in Kona until 2 days later. We were worried we might not be able to do the tour but Rob re-scheduled it for us with no issue. Would highly recommend!

Pixie Seet

Singapore
Rating

Tour: #205511, Kona Coast Coffee & Turtles Tour - 11 Passenger Mercedes van, Kailua-Kona, Hawaii, United States    view tour
Date: Aug 28/18

Punctual, went the extra mile by stopping at the hotel to let us dump our shopping before driving us to our lunch venue. Not a clock watcher and made sure we got to see all that we wanted to see.

TOUR GUIDE RESPONSE: Aloha, in all my years of doing this, this is my first 4 star review. It surprises me I would only get 4 stars when I took you all to so many extra places and gave you so much extra time. I even took you to my local connection for affordable Kona coffee.

Adam Canter

United States
Rating

Tour: #205084, Volcano Tour + Sea Cliffs & Waterfalls Private Tour HILO - Mercedes 11 Passenger Van, Hilo, Hawaii, United States    view tour
Date: Aug 7/18

Due to the recent volcano eruptions, Rob recommended that we take the Unvalcano tour which turned out to be a great mix of just about everything there was to see and do while in Hilo. Rob is a great guide and extremely knowledgeable. First class accommodations and willing to adjust and customize the tour based on what we wanted to accomplish. I would highly recommend him.

TOUR GUIDE RESPONSE: Mahalo Adam great showing you and the family the Big island.

Elizabeth Zelinka

United States
Rating

Tour: #205085, Kona Ultimate Experience from Culture to Coffee - 11 Passenger Mercedes van, Kailua-Kona, Hawaii, United States    view tour
Date: Jul 25/18

Rob's knowledge of the Big Island was very impressive. He fulfilled all of our request and then some. He knows unique and out of the way destinations. We would highly recommend him. He also returned us on time to board our cruise ship.

TOUR GUIDE RESPONSE: Great seeing you both days on the Big Island. I think doing both days gives travelers a unique perspective of the Big island. Mahalo Rob

Elizabeth Zelinka

United States
Rating

Tour: #205084, Volcano Tour + Sea Cliffs & Waterfalls Private Tour HILO - Mercedes 11 Passenger Van, Hilo, Hawaii, United States    view tour
Date: Jul 24/18

Rob picked us up at our cruise ship on time. He stopped at off the beaten path food havens. Went out of his way to avoid rainy weather and the other tour buses. He provide snacks and beverages. His knowledge of the history, land, people was informative. He went out of his way to make a memorable day.

Jennifer Schultz

United States
Rating

Tour: #205085, Kona Ultimate Experience from Culture to Coffee - 11 Passenger Mercedes van, Kailua-Kona, Hawaii, United States    view tour
Date: Jul 15/18

Rob was an excellent tour guide. He picked us up at our VRBO and was on time. He brought snacks and waters which was nice! He was knowledgeable and we felt that it was the perfect way to spend our first day in the Kona area. He even changed up the plans at the end of the day, and dropped us off at Kona Brewery! I highly recommend Rob!

TOUR GUIDE RESPONSE: You are most welcome, glad you enjoyed it. Mahalo Rob

Jaclyn Kagey

United States
Rating

Tour: #205084, Volcano Tour + Sea Cliffs & Waterfalls Private Tour HILO - Mercedes 11 Passenger Van, Hilo, Hawaii, United States    view tour
Date: Jul 10/18

Brenda Evans

United States
Rating

Tour: #205085, Kona Ultimate Experience from Culture to Coffee - 11 Passenger Mercedes van, Kailua-Kona, Hawaii, United States    view tour
Date: Jul 4/18

Rob did a great job showing us around Kona. He was very knowledgeable about the area and was accommodating to our requests. He was also quick to respond to any questions and adjustments to the tour that we had to make due to changes in our cruise itinerary.

TOUR GUIDE RESPONSE: Mahalo Brenda. I was so glad you did get to see the Big island.

Curt Billmeyer

United States
Rating

Tour: 8 Hour Custom Private Tour on the Big Island of Hawaii from Hilo side, Hilo, Hawaii, United States
Date: May 30/18

We had a great tour with Rob down the West Coast to South Point. Special appearance by the Wild Man who jumped in the blow hole was an added treat. Much thanks to Scott and Rob for rearranging our trip, which was originally supposed to be a Hilo/volcano tour, but Kilauea had other plans. We had fun anyway!

TOUR GUIDE RESPONSE: Mahalo Curt We hope you can return when Pele is behaving and Scott can show you the Volcano.

Sue Menkes

United States
Rating

Tour: #205085, Kona Ultimate Experience from Culture to Coffee - 11 Passenger Mercedes van, Kailua-Kona, Hawaii, United States    view tour
Date: May 3/18

WOW! Fabulous! Rob is an 11 out of 10! A wealth of knowledge, personable, enthusiastic, fun & professional - the PERFECT guide! You'll want to spend the day with him as he puts his heart & soul into his tour. Rob fit in everything he promised and MORE to please everyone, fast paced and full of variety & interest! All 10 of us, a group formed on Cruise Critic -LOVED Rob and his tour! Highly recommend you choose Rob from this husband and wife team, as we also had his wife Jodi the next day in another port.

Brenda Allardyce

Canada
Rating

Tour: #205084, Volcano Tour + Sea Cliffs & Waterfalls Private Tour HILO - Mercedes 11 Passenger Van, Hilo, Hawaii, United States    view tour
Date: Apr 27/18

Amazing Tour and excellent Guide. Our day was beyond exciting...given that it occurred only a few days in late April before the big eruption in Hilo. Rob explained what was occurring in the National Park, the Crater and how the area was affected by all the uncertainty of the times. Rob was able to show us many interesting sites in the area and returned our group back to our Ship with enough time to catch our breath and get organized for our late afternoon/evening plans. Thank you Rob for a job well done

TOUR GUIDE RESPONSE: Aloha Brenda if you look at the facebook page on Big Island vip you an see the massive changes in the Crater since you viewed it. it's been an interesting 6 weeks on the Big Island. Sadly the people of Puna have lost over 600 homes. Mahalo for the review. Rob

Rick Todd

Adelide, SOUTH AUSTRALIA, Australia
Rating

Tour: Amazing 6 hour Hilo & VNP, Puna, or Hamakua Coast Private Tour, Hilo, Hawaii, United States
Date: Mar 30/18

Rob was an outstanding tour guide. He was very knowledgeable and enthusiastic, making our visit most enjoyable. We were very privileged those an active volcanoe, very impressive! Even to other tour guides were watching the show from Mother Nature! We had several stops which gave us a very good look at the island. Rob comes with our highest recommendation to other tourists who wish the have a fantastic day in Hilo. Our sincere thank you, Rob. Sue and Rick Todd

TOUR GUIDE RESPONSE: You are most welcome. We hope to see you on the Big island again soon. Mahalo Rob

Barbara O.

United States
Rating

Tour: #208980, Kona Coast: Adventure to Volcanoes National Park, Sea Cliffs & Waterfalls - 11 Passenger Mercedes van, Volcano, Hawaii, United States    view tour
Date: Mar 11/18

We could not have been more pleased with rob as our tour guide. He was willing to customize our tour as we requested and offered wonderful advice. He picked us up on time at our hotel in a beautiful clean van and provided water and snacks as well. He is very knowledgeable about the history and culture and geography. He was professional and courteous. We invited him to join us for lunch and dinner but he just hung around close by instead. He took photos of us and later provided a link to them.

TOUR GUIDE RESPONSE: Mahalo Barbara Glad we could make the tour happen for you guys, hope you had fun at Pearl Harbor the following day. Please email me for a direct link on the photo's

Patricia Coms

United States
Rating

Tour: #209058, Best Big Island Experience South Point Ultimate Adventure - 11 Passenger Mercedes Van, Kailua-Kona, Hawaii, United States    view tour
Date: Feb 19/18

Ok. First of all, if you want someone who can answer any questions about the Big Island you need to make sure you are with Rob. He is fantastic! He is not only very informative and professional he is a blast and makes sure you are having a great time. Also the people he works with...Alfred and Wild man make you feel like you have known them for years!! Cannot go wrong with this team. Thank you again! (Mahalo)

TOUR GUIDE RESPONSE: Thank you so much. This tour is a one of a kind and we all love it when a group like you guys books it. It is a very remote part of the Island, so logistics are critical, with the Wildman and Alfred I think we are able to show people a unique part of the Big Island, the most Southern point in the USA. So very rewarding for all of us when everyone has a good time. Mahalo Rob

Larry S.

Chanhassen, MINNESOTA, United States
Rating

Tour: #205084, Volcano Tour + Sea Cliffs & Waterfalls Private Tour HILO - Mercedes 11 Passenger Van, Hilo, Hawaii, United States    view tour
Date: Jan 16/18

My family of 9 celebrated Mothers 85 Birthday and Rob gave us a wonderful tour. He planned the tour keeping the weather patterns in mind and planned the tour route to ensure we pretty much had sunshine during the entire tour. He is well experienced and knew all the tricks of the trade. He even provide family group pictures at all the major sites. Overall great value.

TOUR GUIDE RESPONSE: Aloha Larry hope the Vikings win for you guys today.

Vicena Poulson

United States
Rating

Tour: #342217, Active Lava Adventure from Kona Coast... The Tour you will tell your friends about, Waikoloa Village, Hawaii, United States    view tour
Date: Jan 3/18

Rob was an outstanding guide!!!! He went out of his way to get us close to the lava!!! Having access to the private parking was a big plus. He provide a wonderful lunch where we had the opportunity to swim in the hot ponds. Rob was also kind enough to make a few stops and point out some incredible sights on the way back. I would definitely use Rob again. Thanks Rob!!!!!

TOUR GUIDE RESPONSE: Mahalo enjoy the Zipline tomorrow and don't forget to stop off at Tex drive in for Malasadas.

Barbara Greenglass

Canada
Rating

Tour: #205084, Volcano Tour + Sea Cliffs & Waterfalls Private Tour HILO - Mercedes 11 Passenger Van, Hilo, Hawaii, United States    view tour
Date: Jan 2/18

We were a family of 10 taking the tour with Rob to see the volcanoes. Our ages ranged from 67 to 7 months including twin 4 year olds. Rob was very knowledgeable about the volcanoes and the history of the Big Island. He tried to keep the kids interested and was very patient with them. Thanks Rob

Derek Hartley

United States
Rating

Tour: Kona Coast: Twilight Adventure to Volcanoes National Park, Hilo & Waterfalls - 11 Passenger Mercedes van, Kailua-Kona, Hawaii, United States
Date: Nov 22/17

Rob was great, not only was he amazingly knowledgeable about our tour, but he gave us a lot of other tips and insight to places we had already seen.

Barbara White

United States
Rating

Tour: Volcanoes National Park & Swim in Volcanic Hot Ponds. - 11 Passenger Mercedes van, Hilo, Hawaii, United States
Date: Oct 23/17

We never knew how little we really knew about volcanoes! Rob was a great guide and really helped us understand what happened in the past and what is happening now with the volcanoes in Hawaii. In addition, he is so much fun to tour with! We would highly recommend Rob and this tour!

TOUR GUIDE RESPONSE: Mahalo Barbara hope you liked some of the Pictures.

Barbara White

United States
Rating

Tour: #205085, Kona Ultimate Experience from Culture to Coffee - 11 Passenger Mercedes van, Kailua-Kona, Hawaii, United States    view tour
Date: Oct 22/17

Rob was an amazing tour guide! He was very fun, knowledgeable and flexible with our group of 8! We had a fantastic time and would highly recommend this tour.

TOUR GUIDE RESPONSE: Mahalo Barbara hope you liked some of the Pictures.

Barbara Sheller

United States
Rating

Tour: #205085, Kona Ultimate Experience from Culture to Coffee - 11 Passenger Mercedes van, Kailua-Kona, Hawaii, United States    view tour
Date: Sep 27/17

We had used Rob the day before to tour Hilo, so we knew we'd have another great experience seeing Kailua-Kona. One thing I failed to mention on the review of our other tour was that Rob was actively taking pictures of our group (and the surrounding beautiful scenery) to share with us later. That was an added bonus, since there were times we forgot to catch a certain picture. Rob is a professional who clearly enjoys his work and showing the beauty of the Big Island!

TOUR GUIDE RESPONSE: Mahalo Barbara

Barbara Sheller

United States
Rating

Tour: #208979, Hilo Waterfalls, Sea cliffs, Rainforest, Lava flows & Kalapana - 11 Passenger Mercedes van back roads tour, Hilo, Hawaii, United States    view tour
Date: Sep 26/17

Rob met us as predetermined and we began our tour. He was very helpful in answering any questions we had. What we particularly enjoyed was going places that the bigger tour buses would not have been able to navigate. There was a nice flow of conversation, but never to the point that we were tired of hearing about the region. Would definitely recommend Rob to anyone needing assistance in seeing Hilo. We also appreciated the free water and snacks he provided since the weather was warmer than usual.

TOUR GUIDE RESPONSE: Mahalo Barbara a pleasure showing you the Big island.

Carol Spahn

United States
Rating

Tour: #205511, Kona Coast Coffee & Turtles Tour - 11 Passenger Mercedes van, Kailua-Kona, Hawaii, United States    view tour
Date: Sep 6/17

Carol Spahn

United States
Rating

Tour: #205084, Volcano Tour + Sea Cliffs & Waterfalls Private Tour HILO - Mercedes 11 Passenger Van, Hilo, Hawaii, United States    view tour
Date: Sep 5/17

Tom Lee

Canada
Rating

Tour: Active Lava Adventure & Swim in Volcanic Hot Ponds - 11 Passenger Mercedes van back roads tour, Hilo, Hawaii, United States
Date: Aug 15/17

We all had a fantastic time and have lots of wonderful memories from all our trips. Thank you for organising so well our transfers and trips. Mr. Rob Kitsell was good driver , excellent guide, flexible organiser and a very kind and good companion. Thank again for helping us with the group photo.

Gayle Bridges

Australia
Rating

Tour: Kona Coast: Twilight Adventure to Volcanoes National Park, Hilo & Waterfalls - 11 Passenger Mercedes van, Kailua-Kona, Hawaii, United States
Date: Aug 14/17

Gary Livengood

Lumberton, TX, United States
Rating

Tour: Kona Coast: Twilight Adventure to Volcanoes National Park, Hilo & Waterfalls - 11 Passenger Mercedes van, Kailua-Kona, Hawaii, United States
Date: Jul 27/17

Rob was fantastic. A must do tour on the big island!!!

TOUR GUIDE RESPONSE: Mahalo Gary look forward to seeing you all on the BIG ISLAND again soon.

Joseph Pak

United States
Rating

Tour: #208980, Kona Coast: Adventure to Volcanoes National Park, Sea Cliffs & Waterfalls - 11 Passenger Mercedes van, Volcano, Hawaii, United States    view tour
Date: Jul 24/17

Rob was an excellent guide! With the substantial amount of driving for this tour, Rob did a great job of breaking it up and providing interesting facts / trivia about our destinations. Really appreciated that he was able to suggest some location options to give us a more personalized experience. (Even tracked weather and worked with us to change the date to ensure we'd have a great time!). Overall excellent tour and loved the pictures he took. Would definitely recommend and would book again with him.

TOUR GUIDE RESPONSE: Mahalo Joseph glad we avoided the storm. Enjoy Kanichi Pacific.

Alex Sanchez

United States
Rating

Tour: #205511, Kona Coast Coffee & Turtles Tour - 11 Passenger Mercedes van, Kailua-Kona, Hawaii, United States    view tour
Date: Jul 19/17

Alex Sanchez

United States
Rating

Tour: #208979, Hilo Waterfalls, Sea cliffs, Rainforest, Lava flows & Kalapana - 11 Passenger Mercedes van back roads tour, Hilo, Hawaii, United States    view tour
Date: Jul 18/17

Rob gave us a fabulous tour for a group of 9 ranging in age from 6-63. We booked him for Kona and Hilo. He was able to maximize our time even working around separate reservations we had for helicopter tours. The bus he has is spacious and in excellent condition. I love the fact that he had refreshments and chips for the kids. A plus for me was taking us to the store for additional local brews. On top of this he is great with the camera. I would not hesitate to recommend.

TOUR GUIDE RESPONSE: Mahalo Alex

Rishell Biermann

United States
Rating

Tour: #209058, Best Big Island Experience South Point Ultimate Adventure - 11 Passenger Mercedes Van, Kailua-Kona, Hawaii, United States    view tour
Date: Jun 25/17

A big thank you to Rob, "Uncle Al" & the Wildman Lonnie & crew for taking such good care of us. We (8) went and the South Point tour and it was everything and more. On our way down we stopped at the Painted Church ⛪ and got some interesting bits of history. Then we arrived at South Point and hopped into Uncle Al's car to head to the green sand beach. Our off roading was so much fun!!! We walked, hiked and swam. The waves were big and it was just what we needed in order to come back hungry.

TOUR GUIDE RESPONSE: Glad you all enjoyed it. Southpoint and the Green Sand Beach has always been a place I have enjoyed taking people. As It is such a remote location. I teamed up with the Wildman and Uncle Al and it makes it a fun day out. I wish more people would take the tour because it is tremendous fun and helps local people. Mahalo Rob We have great pics of you guys jumping off the cliff.

Jan Hadley

West Union, 29696, United States
Rating

Tour: #208979, Hilo Waterfalls, Sea cliffs, Rainforest, Lava flows & Kalapana - 11 Passenger Mercedes van back roads tour, Hilo, Hawaii, United States    view tour
Date: May 3/17

Absolutely the best tour (of 4 TBL tours) we had. Rob went the extra mile in every way and our tour went into some serious overtime which we greatly appreciated. Highly recommended.

TOUR GUIDE RESPONSE: Mahalo we look forward to see you back on the Big Island soon.

Carol Williams

United States
Rating

Tour: #205084, Volcano Tour + Sea Cliffs & Waterfalls Private Tour HILO - Mercedes 11 Passenger Van, Hilo, Hawaii, United States    view tour
Date: Apr 25/17

Rob was prompt, professional, and knowledgeable. He provided a custom tour in his very nice van. He went over and above any of our expectations.

TOUR GUIDE RESPONSE: Mahalo Carol We look forward to seeing you and you're clients back on the Big Island soon.

Kelly Costanzo

Blue Point, NY, United States
Rating

Tour: #205511, Kona Coast Coffee & Turtles Tour - 11 Passenger Mercedes van, Kailua-Kona, Hawaii, United States    view tour
Date: Apr 12/17

Amazing tour! Thank You So Much!!

Michelle Watt

Australia
Rating

Tour: Volcanoes National Park & Swim in Volcanic Hot Ponds. - 11 Passenger Mercedes van, Hilo, Hawaii, United States
Date: Apr 4/17

A fabulous tour that was suited to all ages. Very experienced guide who provided beyond excellent service!

James Lindstrom

United States
Rating

Tour: #205511, Kona Coast Coffee & Turtles Tour - 11 Passenger Mercedes van, Kailua-Kona, Hawaii, United States    view tour
Date: Mar 30/17

What a great tour! so much better that any of us imagined. Rob was prompt, interesting and a wonderful host! Would book him again!

Ellen Kirsh

United States
Rating

Tour: Active Lava flows & Kalapana - 11 Passenger Mercedes van back roads tour, Hilo, Hawaii, United States
Date: Mar 26/17

Great guide. Really helpful for my husband when the hiking got to be too much for him. Got me as close to the lava as possible. Highly recommended.

TOUR GUIDE RESPONSE: Mahalo Ellen Lava has been on and off all Summer To view pictures bigislandvip.smugmug. com I was thinking over my Florida customers last week. I hope all is well with your Florida home. I know you both have a DC residence as well..

Barbara Owens

Canada
Rating

Tour: #205084, Volcano Tour + Sea Cliffs & Waterfalls Private Tour HILO - Mercedes 11 Passenger Van, Hilo, Hawaii, United States    view tour
Date: Feb 21/17

The 6 of us from my family had a wonderful time with Rob. He showed us so much more than we would have seen on our own and explained things so well. WE were pleased and impressed with his camera work. We can enjoy this trip over and over. I will certainly recommend this service, and Rob, to anyone I can. Barb

TOUR GUIDE RESPONSE: Mahalo Barb

Claudia R.

United States
Rating

Tour: #205085, Kona Ultimate Experience from Culture to Coffee - 11 Passenger Mercedes van, Kailua-Kona, Hawaii, United States    view tour
Date: Jan 19/17

Our group of 10 had a great day with Rob. We was flexible, very knowledgeable and very considerate of one member in our group that had some mobility issues. If you want a FUN, EDUCATIONAL tour, then Rob is your guy!! PS He knows all the best places to get snacks.....hot bread, nuts, ice cream :)

Deborah Cole

United States
Rating

Tour: #205085, Kona Ultimate Experience from Culture to Coffee - 11 Passenger Mercedes van, Kailua-Kona, Hawaii, United States    view tour
Date: Jan 18/17

This was our second day with Rob ~~ we toured with him on Hilo side also. We were very pleased with his service and by the time the 2 days of tour were over, we felt like we had spent the time with a good friend.

Deborah Cole

United States
Rating

Tour: #205084, Volcano Tour + Sea Cliffs & Waterfalls Private Tour HILO - Mercedes 11 Passenger Van, Hilo, Hawaii, United States    view tour
Date: Jan 17/17

Rob was very personable and very knowledgeable about the island. He was totally adaptable to what we wanted to see and made good use of the time we had. We really enjoyed our time with him and would definitely book with him again in the future !!

TOUR GUIDE RESPONSE: Look forward to seeing you all again soon lets try for next years Merry Monarch.

Peter Lukas

Canada
Rating

Tour: #205511, Kona Coast Coffee & Turtles Tour - 11 Passenger Mercedes van, Kailua-Kona, Hawaii, United States    view tour
Date: Oct 26/16

We had an awesome time on this tour, there was lots to see and do. Rob is awesome guide, very knowledgeable and a good sense of humour. Because we were coming back to Kona after our cruise, Rob was very helpful with suggestions on what to visit and where to eat. All in all a wonderful experience, much more fun and personable than a big cruise ship excursion. Mahalo! Peter & Lorna Dave & Melissa

TOUR GUIDE RESPONSE: Mahalo Peter We hope to see you all on the Big Island again soon

Nadav Sharir

Raleigh, NORTH CAROLINA, United States
Rating

Tour: #205085, Kona Ultimate Experience from Culture to Coffee - 11 Passenger Mercedes van, Kailua-Kona, Hawaii, United States    view tour
Date: Oct 5/16

Rob was with us at Kailua-Kona and was very professional. We had a great time during the day we spent with him. We highly recommend him as a tour guide if you're visiting Kailua-Kona.

TOUR GUIDE RESPONSE: Mahalo Nadav

Michelle Delane

United States
Rating

Tour: #205084, Volcano Tour + Sea Cliffs & Waterfalls Private Tour HILO - Mercedes 11 Passenger Van, Hilo, Hawaii, United States    view tour
Date: Sep 6/16

Rob was an excellent tour guide! He was very knowledgeable and interesting. He customized the tour to our wants. He even had rain gear and water for our hike. Could not have been happier!!! Loved my tour.

TOUR GUIDE RESPONSE: Mahalo Michelle. I am sorry after the long Hike we could not find any glowing Lava. Hope you got to see some down the cliff from the ship.

Aurora Marks

United States
Rating

Tour: #208980, Kona Coast: Adventure to Volcanoes National Park, Sea Cliffs & Waterfalls - 11 Passenger Mercedes van, Kailua-Kona, Hawaii, United States    view tour
Date: Aug 6/16

Vicente Fernandez

United States
Rating

Tour: #205229, Circle Big Island Tour - Mercedes Benz 11 Passenger Van, Kailua-Kona, Hawaii, United States    view tour
Date: Aug 3/16

Great guide, has a lot of knowledge, we learned a lot in this tour, A+ for the tour and A+ for the guide.

TOUR GUIDE RESPONSE: Mahalo Vicente a Pleasure showing you the Big Island. Hope we see you all again soon.

Bob Felter

BELLEVUE, WA, United States
Rating

Tour: #208980, Kona Coast: Adventure to Volcanoes National Park, Sea Cliffs & Waterfalls - 11 Passenger Mercedes van, Kailua-Kona, Hawaii, United States    view tour
Date: Jul 22/16

We had a great time with Rob K. He is intelligent, intuitive and a great conversationalist.

TOUR GUIDE RESPONSE: Mahalo Bob.

Barbara Kujawski

United States
Rating

Tour: #205084, Volcano Tour + Sea Cliffs & Waterfalls Private Tour HILO - Mercedes 11 Passenger Van, Hilo, Hawaii, United States    view tour
Date: Jul 19/16

Rob did a excellent job on our private tour. Very knowledgeable also very good with surly teenager. Was very flexible to our needs/wants. Do not hesitate to take this tour with him.

TOUR GUIDE RESPONSE: Thank you so much. Have you seen the pictures I love teh one of Jay helping his dad thru the Lava tube.

Delbert Hodder

United States
Rating

Tour: #205085, Kona Ultimate Experience from Culture to Coffee - 11 Passenger Mercedes van, Kailua-Kona, Hawaii, United States    view tour
Date: Jul 13/16

Rob was an exceptional guide in every way. He cheerfully responded to all our specific interests. He didn't hesitate to add activities that some in our group wanted. We shopped, some of our group kayaked, we snorkeled with turtles, and that was in addition to all the activities listed in the tour. He went out of his way to be sure our day was everything that we wanted. An exceptional guide in every way.

TOUR GUIDE RESPONSE: Thank you so much Delbert it was a pleasure showing you and your family a small part of the Big Island. Can you send me a couple of the Turtle underwater pics. I told my wife about the Camera you purchased now she wants one are you still happy with it.? Mahalo Rob

Delbert Hodder

United States
Rating

Tour: #205084, Volcano Tour + Sea Cliffs & Waterfalls Private Tour HILO - Mercedes 11 Passenger Van, Hilo, Hawaii, United States    view tour
Date: Jul 12/16

Rob was an outstanding guide and made our day unforgettable. He didn't hesitate to make adjustments to meet the needs of everyone in our group. We never felt rushed, we always felt he was there to be sure that we all were having an experience of a life time, which we did. This was our first tour with Tours By Locals and I am now sure that it won't be our last.

TOUR GUIDE RESPONSE: Thank you so much Delbert

Greg Lamberth

United States
Rating

Tour: #205084, Volcano Tour + Sea Cliffs & Waterfalls Mercedes 11 Passenger Van, Hilo, Hawaii, United States    view tour
Date: Apr 24/16

Very flexible and accommodating to our desires and schedule. Rob help us fit about as much as possible into a day on the Hilo side. Very knowledgeable about Hawaii in general and all of the sights we visited. He took us to some out of the way places (hot pond) with mostly locals. Even had rain ponchos for the Lava Tube. Accommodated 9 of us including a 2 yr old and 86 yr old on same trip. Everyone had a GREAT time.

Dennis Tobash

United States
Rating

Tour: South Point Ultimate Backroads Adventure 11 Passenger Mercedes Van, Hilo, Hawaii, United States
Date: Apr 12/16

What a exhilarating phenomenal tour this was!!! Our group ranged in age from 30 yrs. to a woman that was 82, we had a man who had COPD but EVERYONE had a exceptional time! We each did something different... from jumping off the sea cliff, kite fishing, or just sitting and drinking under the tent. Rob's geniality was the best of any tour guide we've ever come across. He emailed us and kept in constant contact through the whole process, it's the greatest distinction- number one reason I would recommend him.

TOUR GUIDE RESPONSE: Mahalo Dennis We had great fun with you guys. The South Point Green Sand Beach Adventure is sure to become a favorite with travelers like yourself seeking a Unique Back Roads experience. Mahalo Rob

Elliot Yaeger

United States
Rating

Tour: Mountain to the Sea Adventure, Kailua-Kona, Hawaii, United States
Date: Jan 24/16

Great Tour Guide... personable, knowledgeable and friendly. Would highly recommend. Thanks Rob.

TOUR GUIDE RESPONSE: Thanks Elliot It was a pleasure sharing some of the Big Island with you guys, Did you look at the pics yet ? I have a great pic of Fabian and you with the Turtle. Mahalo Rob

Kathleen Kendellen

Rohnert Park, CA, United States
Rating

Tour: #205084, Volcano Tour + Sea Cliffs & Waterfalls Mercedes 11 Passenger Van, Hilo, Hawaii, United States    view tour
Date: Dec 29/15

the tour was beyond all expectations; handled thoroughly & professionally and just prior to returning to the cruiseship, he took us to a beach with friendly turtles that swam with our children. A perfect day as a result of Rob's personal attention to all details and he anticipated the interests of the three generations of our group, including grandparents, young adults and a 10 year old grandchild. His tour was the absolute highlight of our trip. Rob is as knowledgable as he is fantastic company.

TOUR GUIDE RESPONSE: Kathleen Thank you so much for the review. It was a pleasure sharing the Big island with you guys. FYI the closure we bumped into on the tour was sadly a 3 car crash 2 person fatality.

Linda Mallonee

United States
Rating

Tour: #205084, Volcano Tour + Sea Cliffs & Waterfalls Mercedes 11 Passenger Van, Hilo, Hawaii, United States    view tour
Date: Dec 23/15

Excellent in every way. Rob was awesome. He catered to our every need and was as helpful as could be. I highly recommend him and will tell anyone we know to hire him if they ever get to Hawaii.

TOUR GUIDE RESPONSE: Aloha Linda Thank you for the kind review Rob K.