Jean Ann (Jeannie) MullenUnited States
Due to inclement weather on Jungfraujoch, Nicole had to adjust our full day itinerary and did a wonderful job. We first took the Golden Pass panoramic train to Interlaken. She took us on a walk through the Aare River gorge (strikingly beautiful and dramatic scenery), through Interlaken and up on a cable car to lunch overlooking the entire Jungfrau Region. A truly lovely day.
TOUR GUIDE RESPONSE: Thank you very much for your kind review. I'm very happy that you enjoyed the alternative programm and that a rainy day turned out to be a great day!
Paula HopeUnited States
Gerald KlapperUnited States
Nicole was one of the most pleasant and nicest tour guides we have had the pleasure to hire. She knows Lucerne very well and is very friendly. She also has, in our opinion, a trait that makes a tour guide stand out and that is she is a good listener. She is very accommodating and is more than happy to answer any question you may have about the tour or even tips on how to make your stay in Lucerne most memorable. I would definitely recommend Nicole as your tour guide. Jerry K.
TOUR GUIDE RESPONSE: Dear Jerry, thank you very much for your kind feedback. It was a fun and beautiful day with you in my "outdoor-office". All the best to both of you!
Karen CalhounUnited States
Five stars (out of 5) for Nicole B! Nicole guided us on a hiking trip along Mt. Rigi - she is fabulous. Highly recommend!! We enjoyed being with her - she is friendly, engaging, and catered to our pace and desires. You will love her!
TOUR GUIDE RESPONSE: Thank you Karen for your kind feedback. It was a great hiking day with you two and I'm happy that you have some nice memories to take home.
Cynthia BrownUnited States
Fabulous day trip from Zurich. Cog train, gondola and boat trip were delightful and scenic. Best part was the local lunch spot with the cattle bells in the background. The food was authentic and perfect. Loved the views from top of Mt Rigi. Use any of Nicoles trips and you will not be disappointed. She was very attentive to nervous train travelers. She got us on correct trains. She was even able to handle our incorrect purchase of train ticket with ease.
TOUR GUIDE RESPONSE: Thank you very much for visiting Cindy. It was a pleasure to show you and your husband the heart of Switzerland and the queen of the mountains. I'm grateful that you had finally some good weather with scenic views. All the best!
Nicole took care of us before arrival, with update about Weather and recomendable clothes. Shared her knowledge about important points: rivers, mountains... A deeply thank you!
TOUR GUIDE RESPONSE: Thank you for visiting Lutchilla. It was great fun with you and your family up on Titlis. And very interesting to learn about your country too. Thank you to all of you
Nicole was absolutely amazing. I would say my 12 yr old son and I had our best day of our Switzerland trip with Nicole. The whole day was perfect; with the train ride from Lucerne to Mt Rigi, gogwheel train up the mountain with stunny views and renting snow sleds going down and back up by train many times (highly recommended doing the sledding). Sunny weather and a great lunch outside on the mountain side made it even better and topped off with a boat ride back to Lucerne!
TOUR GUIDE RESPONSE: Thank you Kevin! It was wonderful to have you as my guests and I'm so happy that we had the perfect day to enjoy the highlights of mount Rigi. All the best!
Karen CarpenterUnited States
Nicole was absolutely fabulous - she planned a two day itinerary around the specific things we wanted to see and was very flexible with the schedule, giving us time to enjoy the sites. She is very knowledgeable about both the history and culture of the area. I can't say enough good things about Nicole, so I highly recommend Nicole as your personal tour guide.
TOUR GUIDE RESPONSE: Thank you Karen, for your kind review. All the best to you both and I wish you many more beautiful tours!
Frank OttUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Diane AlexUnited States
Since we were not able to get a private bike tour while in Lucerne Nicole offered to meet us and show us where to rent bikes, put them on the train or boat and where to ride. I don't know if we could have done it without her. She also provided maps and a step by step instructions on what to do. It would have been nice to have her with us but we are grateful that she made it so easy for our to do on our own.
TOUR GUIDE RESPONSE: Thank you Diane for your nice feedback. I hope you had a great day and enjoyed the ride along the lake.
Susan RossUnited States
THE essential Swiss experience! The Chocolate Experience was informative and afforded the opportunity to learn how chocolate is made as well as to sample many varieties. The cheese shop visit was exceptional too. Nicole tailored the tour to our group's needs (one member has difficulty walking without resting frequently), and was knowledgeable and friendly. We all loved it!
TOUR GUIDE RESPONSE: Thank you all for the lovely tour yesterday! I wish you save travels home and a delicious cheese fondue on the weekend;-)
Richard HaasUnited States
Nicole is an excellent guide who tailored our tour to our needs. Would hire her again without hesitation
TOUR GUIDE RESPONSE: Thank you very much! It was a pleasure to tour with you! Hope you come back to Lucerne one day.
Jeffrey BerryFort Myers, FLORIDA, United States
2nd day in a row with Nicole. We couldn't be more pleased. A beautiful tour of Mt. Titlis on a beautiful day. Expertly guides and again a pleasure to be around.
TOUR GUIDE RESPONSE: Thank you very much! All the best to all of you.
Jeffrey BerryFort Myers, FLORIDA, United States
Nicole is an excellent guide. Pleasant, knowledgeable and patient. We traveled with my 83 yer old mother-in-law and Nicole kept us at a good pace, but did not over work the old lady. I would love to tour with her again.
TOUR GUIDE RESPONSE: Thank you very much for your kind review. I enjoyed it very much touring with your 3 generation family.
Matthew C.United States
The hiking tour was awesome! The cable car ride was out of this world followed by a hike up to a mountain lake. Tasted the mountain cheese which was very good. My guide Nicole was very accommodating with what I wanted and needed and we had a wonderful time hiking the area. I would recommend Nicole as your guide while hiking in Switzerland.
TOUR GUIDE RESPONSE: Thank you very much Matt for visiting our hiking paradise and getting off the beaten track with me!
W. Scott CallahanUnited States
Nicole is awesome. The weather wasn't good so she gave us suggestions on what inside options would be fun. We had great time and really appreciate Nicole's creativity and flexibility. She's also incredibly knowledgeable. Can't make a higher rating.
TOUR GUIDE RESPONSE: Thank you very much for your kind review! You're a great family and I'm glad, that we found a nice alternative tour, which everybody enjoyed. I wish you a lot of fun and good weather during the rest of your trip.
Elsbeth ArceUnited States
Nicole is a very relational and responsive guide. She understood exactly what we wanted and provided the experience we desired as a family group.
TOUR GUIDE RESPONSE: It was a pleasure to meet you and your family and to share part of our local life with you. Thank you for being my guests and thank you for your kind review!
Nicole nos ha regalado un dia maravilloso, que dejamos en sus manos y nos produjo mucha felicidad. El recorrido por el cañon del rio enclavado entre las montañas y la cascada del lago Brienz, fue excelente. No solo muy eficiente sino amable, dispuesta y muy solvente para manejar los tiempos ajustados. Gracias por la experiencia.
TOUR GUIDE RESPONSE: Muchisimas gracias por el amable comentario y el lindo dia con ustedes.
Patricia KleinUnited States
Maura BarrettUnited States
Our tour with Nicole was great. She was so delightful to engage with, knowledgeable and helpful. Put together the perfect tour for us and provided us with assistance in lining up connections on our end. We weren't sure what we wanted to do or how to pull it together with our river cruise schedule but she came up with a plan and executed it beautifully. It accomplished what we hoped to experience and then some. Our day with Nicole was truly wonderful. We saw incredible sights and enjoyed doing it with her.
TOUR GUIDE RESPONSE: Thank you all for the kind review and a wonderful day!
Clayton ChingMILILANI, HI, United States
Nicole provided our group of 6 with a wonderfully tailored tour. It was like having another family member traveling with us --- a warm and outgoing guide! She found us wonderful places to eat and shop besides taking us sightseeing around the nearby alpine and lake areas. An unexpected "bonus" was her eligibility to travel for free on some of the routes we traveled which we were prepared to otherwise pay for. Thanks Nicole!
TOUR GUIDE RESPONSE: Thank you very much for your kind feedback. I'm delighted to hear that you had a great time here and that I could surprise you with the special upgrade.
Carole ReplogleUnited States
Nicole was a fantastic guide! She gave us various options for our tour, listenend to our thoughts, and made plans for the tour from our thoughts. She was very informative and enjoyed conversing with our group of 7. The group would highly recommend Nicole to be your guide for a tour of the Swiss Alps!!
TOUR GUIDE RESPONSE: Thank you very much for being my guests! I enjoyed it very much to show you a part of the Swiss Alps.
Steven LevineBoca Raton, FL, United States
Nicole is excellent! Extremely knowledgeable and will to do whatever it take to make a great tour.
TOUR GUIDE RESPONSE: Thank you very much for your nice review!
Cecilia PallariaUnited States
Our family of five did a customized tour of Lucerne with Nicole. We didn't want a normal city tour but one that would keep our teenagers engaged. Nicole showed us the city but also brought us to a great bakery for sweets and an exquisite cheese store. Nicole was a great guide and we truly enjoyed our informative yet creative tour together!!
TOUR GUIDE RESPONSE: Thank you very much for your nice review. I enjoyed it very much with you and your family. And I loved to see your faces, when you had the first bite of the cake and cheese;-)
Pete DupellUnited States
Nicole was simply amazing. She is friendly, intuitive and flexible for anybody looking to "learn the ropes" of Lucerne and area. We went to Mt Rigi and still had time for a tour of Lucerne' 0ld city. She will give you suggestions for your stay, places to see transportation suggestions and tips on how to avoid the crowds for a true Switzerland experience. Highly, highly recommend !
TOUR GUIDE RESPONSE: Thank you very much Pete. It was pleasure to spend the day with you and your family. Hope my suggestions will help to have a wonderful week in Switzerland.
William HewittUnited States
We chose the tour "Off the beaten path" with Nicole and it was everything we expected and more! Not only did we avoid the crowds but we were led through fields and pastures straight out of a movie set! Swiss cows with bells serenaded us along the whole walk! There were ample stops for hydration and refreshments. Nicole was very knowledgeable about her country and supplied all the information to make this day one of the highlights of our trip. I highly recommend her and this chosen trip.
TOUR GUIDE RESPONSE: I'm very happy, that you've choosen this tour and that I was able to show you the real Switzerland! It was very nice hiking with you off the beaten path. Thank you!
Sindee FurshmanUnited States
Nicole was so great and very knowledgeable. Highly recommend her.
TOUR GUIDE RESPONSE: Thank you very much!
Anna Marie AmorUnited States
Family of 6 ranging 13, 20's to 56 all had the very best bike ride adventure ever! Thanks to Nicole for making this tour available.It is an adventure and the best way to see the beauty of Switzerland. We even had a picnic by a waterfall & later a very delicious lunch by one of the lakes we visited. Nicole made sure we were safe and adjusted our bike tour based on our ability. We rode our bikes to green fields, colorful flowers,mountains,lakes, fairytale houses. Wish we can return someday soon.
TOUR GUIDE RESPONSE: I really hope you will return one day. I would love to bike again with you and your family in Switzerland. There are many more great trails....Thank you all for making it a wonderful biking day!
Anna Marie AmorUnited States
We are a family of 6, & we all rate our tour with Nicole a Perfect 10! Because of her, we were able to maximize our time, & even with the fog, she managed to guide us to some amazing breathtaking views! I am fearful of heights & would not have hiked so high up to the peak without Nicole by my side. We all just loved the whole experience! Did so much that day, ate good food too. Highly recommend her. She is patient, fun and knowledgeable. Happy that we also booked a bike tour the following day with her.
TOUR GUIDE RESPONSE: Thank you, you're a great family and I had a lot of fun with you exploring Central Switzerland.
Brian CaseyUnited States
Nicole was an excellent guide - she worked with us to make our tour work well with our schedule and went well out of her way to help in making one of her normal tours into a special occasion. She was engaging, friendly, and incredibly knowledgable about Switerland and the local area, which saved a day that could've been ruined by bad weather. I would absolutely recommend her for any of her tours.
TOUR GUIDE RESPONSE: Thank you Brian. I hope you had your special day in Interlaken or Zermatt with hopefully good weather and perfect views.