Amy KissellUnited States
Yuko was amazing even in torrential downpour of rain Sadly I was disappointed the kimono experience was closed unbeknownst to us and I was really looking forward to that. But all in all yuko was amazing and best part of trip
TOUR GUIDE RESPONSE: Thank you for the 5 stars. I am so sorry that you could not wear a kimono because of unusual weather conditions on that day. I hope you enjoyed the Great Wall of China. Warm regards, Yuko
Jeffrey WeillUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Stephen SolomonUnited Kingdom
TOUR GUIDE RESPONSE: Dear Mr. Solomon Thank you for the 5 stars. I hope you will have a great birthday party ! Yuko
Dorit GoldsteinUnited States
TOUR GUIDE RESPONSE: Thank you for the 5 stars. I hope you enjoyed the rest of Japan. Yuko
Jennifer SchultzUnited States
Yuko was a very knowledgeable tour guide. She was flexible and even took us to her favorite viewing spot as we were having trouble figuring out how to get there ourselves. I highly recommend her. She was very sweet.
TOUR GUIDE RESPONSE: Thank you for the 5 stars. You and your friends must have been exhausted walking around Nagasaki city. I was very happy that you said to me " Thank you." at the view point. I hope you will visit our country again .
Eileen AustinUnited States
She did a great job introducing us to the city of Nagasaki. Our tour included a fantastic ride up to the top of Mt. Inasayama which gave us an incredible 360 degree view of the city. I would highly recommend Yuko for a tour.
TOUR GUIDE RESPONSE: Dear Eileen Thank you for the 5 stars. It was nice to see you and Jay and I was very happy to know about your town. I hope you will come back to Japan someday. Yuko
For anyone interested in the Christian History of Japan this was a fabulous tour. Ms. Fujisaki took me all around Amakusa. Her English and understanding of the history was very good. We also has some beautiful stops at a look out for the ocean and a quick stop at a foot bath. So nice. The area is beautiful and nice change from the crazy city style life that one often associates with Japan. I only wish that I had more time to spend in the area.
TOUR GUIDE RESPONSE: Thank you for 5 stars ! Your pictures are in my cell phones and they occasionally remind me of the tour.(I won't use them for advertisement : ) I really appreciates your explanation about the history and the customs of Roman Catholics, which has deepened my knowledge and encouraged to study more. I hope you will come back to Amakusa in the future.
Yuko is a great guide
TOUR GUIDE RESPONSE: Thank-you for 5 stars and teaching me a lot about Mexico and Germany. That was so interesting. It was like I traveled those countries. I hope you enjoy Kaimondake and Sakurajima. Yuko with
Richard ColfaxMangilao, GUAM, United States
Ms. Yuko was extremely knowledgeable of the sites she guided us to. And she was most accommodating in arranging to guide us to sites what were of interest to us. The weather was extremely hot and humid, yet the tram rides and our walks were very pleasant. We highly recommend her to anyone looking for a guide when visiting the Nagasaki area.
TOUR GUIDE RESPONSE: Dear Richard -san & Toyoko-san I appreciated your nice comments and the review related to the tour. It was a joy to show you around the city and I was very happy to hear your wonderful memories when you were younger. Hope you come back to Nagasaki ! Yuko
Kathy PaulUnited States
Yuko was very nice and knowledgeable about Nagaski. We visited ground zero and the Atomic Bomb Museum and the Hamnomachi Shopping Arcade. Her English is very good, and she discussed history and customs and freely answered any questions that we had. I would highly recommend her as a guide.
TOUR GUIDE RESPONSE: Dear Kathy Thank you for the five stars. I am glad to know that you and Joy safely had arrived in Kyoto and have gone back to your home country. I also appreciate you sent that message even though you are suffering from the jet lag. I hope you will feel better soon. Please say hello to Joy for me. Best regards, Yuko
Angela JonesUnited States
Yuko was most accommodating and very knowledgeable! We very much enjoyed her tour.
TOUR GUIDE RESPONSE: Thank you for the 5 stars. It was great pleasure to meet you and your beautiful daughters. I will never forget you prayed for a long time at the ground zero. Yuko
Yuko was an awesome guide. She was extremely knowledgeable about the city, history and was able to answer all general questions we had. Yuko's English was fantastic. We would highly recommend her to anyone looking for a local guide in any of the cities that she is available. When we are back in Japan, we will be definitely be arranging our tours with Yuko for all cities in which she is available.
TOUR GUIDE RESPONSE: Dear Ross-san Thank you so much for the wonderful review ! It was an absolute pleasure spending the day with the six of you. I really expected to see you again at Kumamoto. I was looking for you while waiting my guests. I hope you enjoyed Kumamoto and Shimonoseki too. Say hello to your fiancee, Joy, the ladies from Arizona and the couple from Edinburgh for me, please.
TOUR GUIDE RESPONSE: Dear Abigail Thank you for the five stars. I hope you had a nice trip back to Philippines. Please say hello to your husband, parents, friends and Gabby. Yuko
Lynn M.South Africa
Oh WOW what a wonderful guide. Yuko you made the experience so wonderful and our trip to Nagasaki a memory all because of your passion and knowledge Thank you and we were so happy to see you the following day.
TOUR GUIDE RESPONSE: Thank you, Lynn. Spending the day with you and your friends was a pleasure. I was looking forward to seeing you for a long time. As I told your friend, high school students in my town still play Vuvuzela when they have football matches. Your country is far away from Japan, but its culture has influenced young Japanese. Thank you for choosing me and for writing such a kind review.
Kathleen MoonUnited States
When a guide goes out of their way to make sure that you have such a personalized tour, you know your experience will be a great one. That was Yuko! Our cultural experience of Nagasaki was complete with great food and sharing knowledge of the places we visited.
TOUR GUIDE RESPONSE: Dear Kathy Thank you for nice words. I am so happy to meet kind and also smart people. It was a joy to visit some places in Nagasaki with you. I hope you had enjoyed the "family " reunion in Tokyo. Yuko
Francis BarreiroUnited States
Yuko did a good job showing us Nagasaki by way of a walking tour. Since of ship was huge she had a challenge getting us to all the popular places in history. But she did it. She spent extra time with us and we felt that we had made a new friend in Japan. Lunch at a quaint, local restaurant was a great experience in Japan's culture.
TOUR GUIDE RESPONSE: Dear Mr. Barreiro Thank you for the review. I too had very great time with you and your friends. I hope you come back to Japan some time. Yuko
Lisa FujiiUnited States
We had a tour yesterday with Yuko. She was fabulous. Her English was very fluent and we didn't have any problems communicating. She was flexible with the tour to accommodate our schedule. We enjoyed her wealth of knowledge regarding the history of Nagasaki along with a lot of interesting trivia. We would highly recommend her as a tour guide. Thank you Yuko!
TOUR GUIDE RESPONSE: Hi, Lisa, David and Brian. Thank you for the kind words and ratings. I am so happy you enjoyed the tour. I hope you have nice tours in Kyoto, Okinawa and Tokyo. But I assure you NABEYAKI UDON that you had in Nagasaki is one of the best ones in Japan ! Yuko
Gerald SandersRye Brook, NY, United States
Yuko's English language skill is excellent. She took us, a group of four, by public tram to all the pertinent sites to visit in Nagasaki. We had a delicious noodle soup lunch, and enjoyed our touring very much. We would certainly recommend Yuko to friends.
TOUR GUIDE RESPONSE: Dear Mr. and Mrs. Sanders Thank you for the 5 stars! I was surprised to have your review so quickly and I am delighted that you enjoyed traditional Japanese meal. There are many other delicious foods in Japan. I hope you will try some at other destinations. All of you are intelligent people and Hiroshima, Kyoto and Tokyo will never fail to impress . Best regards, Yuko
Tiffany ChieudjuiUnited States
Yuko was a very informative and considerate guide. She was attuned to our groups' needs. This was my first time using ToursByLocals and it will definitely not be the last. Excellent experience!
TOUR GUIDE RESPONSE: Dear Tiffany-san Thank you for the five stars! I really had a good time with you and your family. The children are so cute and smart that I wanted to take their pictures but I thought I shouldn't. Today I went to Saga and was thinking about the yesterday's tour. Have a nice trip back to San Francisco.
Derek BartleUnited Kingdom
Our guide was prompt, courtious, knowledgable and friendly - we would reccomend this tour/guide to anyone visiting this area
TOUR GUIDE RESPONSE: Dear Mr. and Mrs Bartle Thank-you for five-star . Did you go to the Irish pub ? Please say hello to Mrs Bartle for me . She was so beautiful and gorgeous in kimono too. Yuko
Yukon provided a useful introduction to Nagasaki and showed us how to use the tram system and get around. She was very friendly, helpful and fun to be with.
TOUR GUIDE RESPONSE: Dear Bill -san and Sandra-san I hope I was able to do your tour well for Miyuki-san (your original guide) and Sandra-san is feeling better now. Best regards, Yuko
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.
Carol SnyderUnited States
Yuko was a wealth of information . her knowledge contributed greatly to our enjoyment of the tour. She was always concerned about our comfort and was available for anything we needed. Truly a lovely person.
TOUR GUIDE RESPONSE: Dear Carol Thank you for 5 stars. You really made my day. I wish you will visit Japan again some day. Thank you. Best regards, Yuko
TOUR GUIDE RESPONSE: Thank you for 5 stars, Mr.Mann. It was rainy today and I was at home but still excited thinking about the yesterday's pleasant tour all day. Please say hello to your beautiful wife and friends for me. Yuko
Karen ClarkeUnited Kingdom
Fantastic trip with Yuko waiting at the port for us with our name displayed. Guide excellent, minibus very clean and comfortable. All communication on booking this trip excellent. Would highly recommend. Thank you for making our visit to Nagaski very special. Yuko was very knowledgeable on this trip.
TOUR GUIDE RESPONSE: Dear Karen Thank you for 5 stars. It was so obvious all of you get along with each other very well, which made the tour great one. I felt relieved when a gentleman from Australia said to you, " Well organised, Karen! " I hope you will visit Japan again and enjoy Japanese SAKE next time. Yuko
Seong Hwan ParkSouth Korea
The best guide I've ever met
TOUR GUIDE RESPONSE: Thank you for the five stars and for your time to write the rating . I was lucky to have a cute and smart girl and a generous lady as my guests. I wish her healthy growth and your mother longevity . Yuko
Katherine LeeUnited States
Yuko was great! She met us at the cruise terminal and we purchased an all day tram pass to see the different sites. She spoke great English and provided very interesting information. We really enjoyed the farm-to-table buffet lunch she took us to, since we would have never found it on our own. Though we went an hour over, she made sure we saw everything on our itinerary. A really memorable day in Nagasaki. Thank you Yuko! Note: she is a fast walker :)
TOUR GUIDE RESPONSE: Dear Katherine Thank you for the five stars. As I had a great time with you, I was excited even after the tour. Nagasaki was hit by a typhoon the next day, so you were very lucky. However I am sorry that we had the tour on a sweltering hot day and hope all of you especially your parents are fine. Best regards, Yuko
Yuko san is lovely, very informative and we had a great time on the tour with her. She made the day most enjoyable.
TOUR GUIDE RESPONSE: Dear Mandy san Thank you for your kind comment. I was so impressed that you always took care of your mother-in-low so nicely. I hope you will visit Japan again.
Yuly LipovskyUnited States
Excellent service, Yuko-san did go far and beyond , to show us every highlight in the beautiful city of Nagasaki. Especially emotional was Atomic Bomb Museum and peace park. Thank you , Yuko Yuly Lipovsky Inna Lipovsky Yuri Goligorsky Raisa Goligorsky
TOUR GUIDE RESPONSE: Thank you for your warm comment and five stars. I still remember that you looked surprised when you saw a colonial style house in Glover Garden. Has Inna started to make sushi at home? Please say hello to her and Yuri and Raisa for me. Thank you again. Yuko
Lori D.Naples, FL, United States
TOUR GUIDE RESPONSE: Dear Mr. Laffey Thank you for the 5 stars. Did you enjoy Japanese DASHI, soup stock? Cherry blossoms were very beautiful when you visited Fukuoka last spring but we have exceptionally cold winter this year. I hope you come back to Fukuoka some day. Yuko
Betty AlbrechtUnited States
Very kind & helpful. good knowledge of the area.
TOUR GUIDE RESPONSE: Thank you for your message.I am sorry that the buds of the cherry trees were still tight.I hope you enjoyed beautiful cherry blossoms in other places in Japan.
TOURSBYLOCALS RESPONSE: ToursByLocals are committed to quality customer experiences and take all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences and we have taken necessary action to address the issues raised in this rating.