Traveler Reviews of Private Tours in London England by Tour Guide Vivien S. (Guide #12113)


Guy McRee

United States
Rating

Tour: Hampton Court Palace - A private guided tour, London, England, United Kingdom
Date: Sep 14/18

My family of 6 just spent 8 days in London where we were fortunate to spend 4 amazing days with Vivien seeing the rich history of London. Vivien took us through Buckingham Palace, Windsor Palace, The Tower of London, and Hampton Court. Vivien has Blue Badge tour guide credentials which means she has extensive training and certifications. My family had an experience in London we will always remember, and we owe that all to Vivien. We highly recommend you choose Vivien for your London visit!

TOUR GUIDE RESPONSE: Hi Guy - Just delighted to hear that you enjoyed your tours and very many thanks for the rating. It was a pleasure and great fun to spend time with you all and to show you around. Hope you'll be back this way again one day. Viv x

Guy McRee

United States
Rating

Tour: #318310, Private guided tour of Windsor Castle, London, England, United Kingdom    view tour
Date: Sep 12/18

My family of 6 just spent 8 days in London where we were fortunate to spend 4 amazing days with Vivien seeing the rich history of London. Vivien took us through Buckingham Palace, Windsor Palace, The Tower of London, and Hampton Court. Vivien has Blue Badge tour guide credentials which means she has extensive training and certifications. My family had an experience in London we will always remember, and we owe that all to Vivien. We highly recommend you choose Vivien for your London visit!

TOUR GUIDE RESPONSE: Hi Guy - Just delighted to hear that you enjoyed your tours and very many thanks for the rating. It was a pleasure and great fun to spend time with you all and to show you around. Hope you'll be back this way again one day. Viv x

Guy McRee

United States
Rating

Tour: The Tower and the City, London, England, United Kingdom
Date: Sep 11/18

My family of 6 just spent 8 days in London where we were fortunate to spend 4 amazing days with Vivien seeing the rich history of London. Vivien took us through Buckingham Palace, Windsor Palace, The Tower of London, and Hampton Court. Vivien has Blue Badge tour guide credentials which means she has extensive training and certifications. My family had an experience in London we will always remember, and we owe that all to Vivien. We highly recommend you choose Vivien for your London visit!

TOUR GUIDE RESPONSE: Hi Guy - Just delighted to hear that you enjoyed your tours and very many thanks for the rating. It was a pleasure and great fun to spend time with you all and to show you around. Hope you'll be back this way again one day. Viv x

Guy McRee

United States
Rating

Tour: #273925, Welcome to London Private Tour, London, England, United Kingdom    view tour
Date: Sep 10/18

My family of 6 just spent 8 days in London where we were fortunate to spend 4 amazing days with Vivien seeing the rich history of London. Vivien took us through Buckingham Palace, Windsor Palace, The Tower of London, and Hampton Court. Vivien has Blue Badge tour guide credentials which means she has extensive training and certifications. My family had an experience in London we will always remember, and we owe that all to Vivien. We highly recommend you choose Vivien for your London visit!

TOUR GUIDE RESPONSE: Hi Guy - Just delighted to hear that you enjoyed your tours and very many thanks for the rating. It was a pleasure and great fun to spend time with you all and to show you around. Hope you'll be back this way again one day. Viv x

David Branch

United States
Rating

Tour: #254522, London's Famous Sights - Private guided tour, London, England, United Kingdom    view tour
Date: Sep 9/18

Wonderful guide with excellent sense of our party and our humor.

TOUR GUIDE RESPONSE: What a pleasure it was to spend time with you all this morning and to show you the sights. Delighted to hear that you enjoyed your tour and very many thanks for the rating which is much appreciated. Wishing you all a wonderful time here in London. Viv x

Kathy Martin

United States
Rating

Tour: Palace to Palace - Royal London Tour, London, England, United Kingdom
Date: Aug 26/18

Excellent tour. Vivien is personable and very knowledgeable. She interspersed her commentary with many stories. History was never boring. We had a great time despite the poor weather. I would definitely recommend Vivien because she is flexible and "knows her stuff".

TOUR GUIDE RESPONSE: Hi Kathy and Kenneth - Thank you so much for your rating and kind words, both of which are very greatly appreciated. You were both so stoic despite the dire rain - you thoroughly deserved an enjoyable tour! Viv x

Eileen Eads

Raleigh, NC, United States
Rating

Tour: Westminster Abbey and Buckingham Palace private tour, London, England, United Kingdom
Date: Aug 23/18

We enjoyed our day with Vivien, touring Westminster Abbey and Buckingham Palace! Seeing these places, which we'd heard about for so long, was amazing, and Vivien was knowledgeable and entertaining. We also enjoyed our lunch (and a bit of shopping!) at the venerable Fortnum & Mason.

TOUR GUIDE RESPONSE: Hi Eileen - Delighted to hear that you enjoyed your day so much and very many thanks for your kind words and the rating. It was a great pleasure to meet you all too. Viv x

Michael Hensley

United States
Rating

Tour: The Glorious City of Bath, Bath, England, United Kingdom
Date: Aug 20/18

Vivien, our extremely qualified expert blue badge guide, put together a fabulous day in Bath. She helped with train reservations and even had lunch reservations set at The Pump House. That was a wonderful event for sure. Viv is so knowledgeable, friendly and enjoyable to be around we are hoping she visits us in the States. Wonderful wonderful unbelievable day. Thanks Vivien

TOUR GUIDE RESPONSE: Hi Mike and Deb - Delighted to hear that you enjoyed your day out in glorious Bath so much and very many thanks for the rating and your generous comments. Touring with you both is a total joy and such fun. Viv x

Michael Hensley

United States
Rating

Tour: Hello London!, London, England, United Kingdom
Date: Aug 17/18

Vivian was a very knowledgeable, energetic, fun guide. We could not have asked for anything more. A great guide that put together a fantastic/unbelievable day. Thanks Viv!!!!!

TOUR GUIDE RESPONSE: Hi Mike - A great pleasure to finally meet you and Deb today and delighted to hear that you enjoyed your tour so much because I know you've been looking forward to your London visit. You also brought great weather today! Many thanks for the rating too. Viv x

Bryan Rhodes

United States
Rating

Tour: #273925, Welcome to London Private Tour, London, England, United Kingdom    view tour
Date: Aug 4/18

Vivien is a delightful person and we enjoyed our day in London with her very much. We will definitely call her again when we return to London.

TOUR GUIDE RESPONSE: Hi Bryan - Thank you so much for your rating and for letting me know that you all enjoyed your day in London. It was a pleasure to spend the day with you and very gratifying to know that you all had such a good time. Do come back - we've only just started on London's many treasures! Viv x

Patrick Donovan

United States
Rating

Tour: London Highlights Introduction Tour, London, England, United Kingdom
Date: Aug 1/18

Vivien was delightful! She is knowledgeable, entertaining, and friendly. She answered all of our children's questions - some of them more than once - And every time she did it with enthusiasm and praise for their inquisitiveness. We highly recommend Vivien. If we come back to London we would definitely book her again.

TOUR GUIDE RESPONSE: Hi Patrick - Very many thanks for your kind words and the rating, both of which are greatly appreciated. I'm so happy to hear that you enjoyed your day in London. Spending time with you all was a delight and as I mentioned yesterday, there is nothing more rewarding than being with children who are curious and want to absorb as much of the day as they can. Hurry back! Viv x

Linda Sacks

United States
Rating

Tour: #193666, St Paul's Cathedral and City of London highlights private walking tour., London, England, United Kingdom    view tour
Date: Jul 26/18

Vivien is wonderful, her personality only added to our enjoyment of seeing London through her eyes. Lots was packed into our time with her and Vivien's stories about what we were seeing were truly enlightening.

TOUR GUIDE RESPONSE: Hi Linda - Very many thanks for your rating and your kind words, both of which are greatly appreciated. Delighted to hear that you all enjoyed your London tour so much and would love to see you all again one day. Viv x

Patricia Leslie

Canada
Rating

Tour: #273925, Welcome to London Private Tour, London, England, United Kingdom    view tour
Date: Jul 23/18

I cannot say enough about Vivien!!!! From the moment we met her we knew she was going to be the most incredible guide!!! She was AMAZING! Super accommodating and flexible! She and I had communicated a number of times ahead of the tour and she was extremely helpful in guiding me to a couple of tickets I required for our tour. Her reply and emails were prompt and precise! We had never experienced TourByLocals before and this first time experience was one that will leave us with GREAT memories!

TOUR GUIDE RESPONSE: Hi Patricia - Overwhelmed with your kind words and so happy to hear that your day hit the spot. Thank you so much for your rating too. A real pleasure to meet your family and your chums and delighted to have helped create a very happy day out in London for you all. Hopefully, you'll be back this way again one day. Viv x

Linda N.

Baton Rouge, LA, United States
Rating

Tour: London Highlights in an Afternoon, London, England, United Kingdom
Date: Jul 22/18

How she did it, I'll never know! Vivian guided three generations of my family's women (ages 11 to 75) around London on a lovely summer afternoon. Bless her heart, Vivian answered endless silly questions, kept the wanderers from getting lost, and did all this with a smile on her face. She is knowledgeable, professional, and charming. If there were ten stars on the rating form, I would give Vivian all ten of those. Rene Pol Nevils Baton Rouge, LA

TOUR GUIDE RESPONSE: Hi Rene - Well, you ladies were a pure delight to be with and show off the sights of London to. Delighted to hear that you enjoyed yourselves so much and that London has found a place in all your hearts. Hope you'll be back this way again soon. Viv x

Judith McCann

United States
Rating

Tour: Judy's Welcome to London Highlights Tour, London, England, United Kingdom
Date: Jul 21/18

We were fortunate to have asked Vivien to provide a most enthusiastic tour of palaces and historic places in London. The Blue Badge credential is highly regarded and Vivien certainly deserves the designation. My girls and I were delighted with our time with her in London! Our Rating would be a 10. But in reserved British tradition they only gave us 5!

TOUR GUIDE RESPONSE: Hi Judy - Delighted to hear how much you enjoyed your summer-time London tour and very many thanks for the rating. It really was a joy to spend time with the three of you. Viv x

Judith McCann

United States
Rating

Tour: July's Welcome to London Highlights Tour, London, England, United Kingdom
Date: Jul 20/18

The Blue Badge credential is highly regarded and Vivien certainly deserves the designation. My girls and I were delighted with our time with her in London! Our Rating would be a 10. But in reserved British tradition they only gave us 5!

TOUR GUIDE RESPONSE: Hi Judy - Well, thank you for the rating! A pleasure to spend the day with you and delighted to hear that you enjoyed your London time. Hurry back! Viv x

Judith McCann

United States
Rating

Tour: Judy's Welcome to London Highlights Tour, London, England, United Kingdom
Date: Jul 19/18

Her knowledge was always evident but she spiced the information enough to keep us all engaged. When the queue at Buckingham Palace was extraordinarily long (she had us get timed tickets) she kept speaking to staff there to get us out of the sun and into the Palace! Only one example of several rabbits she pulled out of the hat! She was caring and professional. The Blue Badge credential is highly regarded and Vivien certainly deserves the designation.

TOUR GUIDE RESPONSE: Hi Judy - So glad to hear that you enjoyed your tour. It's been such a pleasure to meet you all and share London with you. Viv x

Neil Prupis

United States
Rating

Tour: A Morning on the River Thames, London, England, United Kingdom
Date: Jul 6/18

TOUR GUIDE RESPONSE: Hi Neil, Very many thanks for your tour rating. Viv x

Neil Prupis

United States
Rating

Tour: British Museum and Museum of London Tour, London, England, United Kingdom
Date: Jul 5/18

TOUR GUIDE RESPONSE: Hi Neil, Very many thanks for your tour rating. Viv x

Neil Prupis

United States
Rating

Tour: Westminster Abbey and the Changing of The Guard Ceremony, London, England, United Kingdom
Date: Jul 4/18

TOUR GUIDE RESPONSE: Hi Neil, Very many thanks for your tour rating. Viv x

Neil Prupis

United States
Rating

Tour: St Paul's Cathedral and the Tower of London private guided tours, London, England, United Kingdom
Date: Jul 3/18

TOUR GUIDE RESPONSE: Very many thanks for your tour rating. Viv x

Neil Prupis

United States
Rating

Tour: London Highlights Driving Tour, London, England, United Kingdom
Date: Jul 2/18

My family and I were delighted to spend 5 days with Viven. She Showed us all of london. She became Part of our Family. Her knowledge of London and her People added to the enjoyment of our visit.

TOUR GUIDE RESPONSE: Hi Neil, You rating is very much appreciated and I really am delighted and touched to read your wonderful comments. It was such a pleasure to spend time with you and your delightful, charming family. Viv x

Cheryll Simpson

United States
Rating

Tour: #273925, Welcome to London Private Tour, London, England, United Kingdom    view tour
Date: Jun 30/18

Vivien was great! We had a wonderful day in London with the best tour guide!!

TOUR GUIDE RESPONSE: Hi Cheryl - Delighted to hear that you enjoyed your London tour so much and very many thanks for the rating which is much appreciated. Warmest wishes to you all, Viv x

David Webber

United States
Rating

Tour: #254522, London's Famous Sights - Private guided tour, London, England, United Kingdom    view tour
Date: Jun 13/18

Vivien was very knowledgeable of all the sites and history. She also recommended a great restaurant.

TOUR GUIDE RESPONSE: Hi David - Very many thanks for the rating and your kind words which are greatly appreciated. Glad to hear that the restaurant hit the spot too. Viv x

Shirley Jones

GREENSBORO, NC, United States
Rating

Tour: London's Top Highlights in a Glorious Day, London, England, United Kingdom
Date: Jun 1/18

Vivien was an excellent guide. She made sure we saw all the sights ,plus more ,on our bucket list. She was fun, full of energy and eager to please. We went to 6 other countries and Vivien topped the list as the best tour guide of all. She was so good, I would love to revisit London and do more tours with her. Had a wonderful day!!!

TOUR GUIDE RESPONSE: Hi Shirley - Very many thanks for your kind words and your tour rating - both greatly appreciated. Delighted to hear you both enjoyed your tour so much and it would be a pleasure to welcome you back to London some day. Viv x

Bettina K.

United States
Rating

Tour: Windsor Castle and Eton Tour, Windsor, England, United Kingdom
Date: May 30/18

This was our third of three full day tours with Vivien. Very picturesque area, plus so rich in history-this had been on our bucket list well before Prince Harry and Meghan met! Vivien continued to share her amazing knowledge and St. George's chapel and Windsor Castle (a marvel of post fire restoration) were well worth the time investment. Lunch was a special delight. Vivien planned and attended to every detail ahead of time and also gave of herself-Vivien is an absolute gem!

TOUR GUIDE RESPONSE: Dear Bettina and Norm - Very many thanks for your rating and kind words which are greatly appreciated because your enjoyment of the tour is what it's all about. Hope you'll be back this way again soon....Viv x

Bettina K.

United States
Rating

Tour: St Paul's Cathedral and the City of London Tour, London, England, United Kingdom
Date: May 29/18

This was tour #2 of 3 with Vivien during our week in London. We had been to London previously but had not seen St. Paul's or the City of London, so we requested this tour specifically. Vivien's trove of knowledge and her marvelous personality were sunshine on a rainy day and we enjoyed spending the better part of the day learning from Vivien and experiencing St. Paul's, the marvelous Museum of London,and exploring the City with Vivien. So glad we took a full day ford this experience!

TOUR GUIDE RESPONSE: Hi Bettina and Norm - Five stars to you too for braving the torrential downpour we had in the City! Delighted to hear that you enjoyed your tour so much despite the weather and thank you for your kind words and rating. Viv x

Bettina K.

United States
Rating

Tour: Historic Docklands and Greenwich tour, London, England, United Kingdom
Date: May 27/18

This was the first of 3 full day tours with Vivien during our week in London. We had corresponded with her before hand about all of our tours—we got a sense of her energetic personality by e mail and in person she is even more of a delight. She met us promptly at our hotel and we had a wonderful day with her-she knows an amazing amount about London and environs and planned a great day for us! This is a great tour to get a sense of London's Maritime history and present!

TOUR GUIDE RESPONSE: Hi Bettina and Norm - Very many thanks for your five star rating and your kind words which are greatly appreciated. Delighted to hear you enjoyed your day so much. Viv x

Christine Tubbs

United States
Rating

Tour: #387201, The Ultimate Three-Day London Tour, London, England, United Kingdom    view tour
Date: May 24/18

We were thrilled with our three days with Vivian. The tour was beautifully planned, giving us plenty of time to enjoy the sites and fully appreciate London and the surrounding areas. Vivian's knowledge of history, sites, neighborhoods, and so much more, made our trip fantastic. She is accredited as a guide throughout London and many other specific areas, which showed through her vast knowledge. Book Vivian as your guide; she is a joy to spend your holiday with and will surely enhance your visit!

TOUR GUIDE RESPONSE: Hi Chris and Carl - Delighted to hear that you enjoyed your tours so much and really appreciate your rating and kind words. It's been such a pleasure showing you around these past few days and so gratifying to know that you enjoyed yourselves - and brought such lovely weather too. Happy travels and hope we meet again. Viv x

Anthony Mancari

vero beach, FL, United States
Rating

Tour: The Tower of London and the City of London Revealed, London, England, United Kingdom
Date: May 23/18

Our 3 days with Vivien were supercalifragilisticexpialidocious!!!!...she puts Mary Poppins to shame

TOUR GUIDE RESPONSE: Hi Ray - And I think you've even spelled it correctly...Again, very many thanks for the super rating a great big thank you to all of you for being such a super group to spend these days with. Hurry back... Viv x

Anthony Mancari

vero beach, FL, United States
Rating

Tour: Windsor Castle - England's oldest continously inhabited castle, London, England, United Kingdom
Date: May 22/18

Absolutely top notch tours, and outstanding personality...if we return Vivien is our lady

TOUR GUIDE RESPONSE: Hi Ray - Well, a great big thank you from me for being such a wonderful group to take around these past three days. I really am delighted to hear you enjoyed yourselves so much and greatly appreciate your feedback and of course the rating. Wishing you a wonderful time for the rest of your trip. Viv x

Anthony Mancari

vero beach, FL, United States
Rating

Tour: The Best of Westminster, London, England, United Kingdom
Date: May 21/18

Vivien is outstanding!

TOUR GUIDE RESPONSE: Hi Ray - Delighted to hear you've enjoyed yourselves and very many thanks for the rating which is greatly appreciated. You really are a delightful group and showing you the sights is a great pleasure. Viv x

Sam Chee

United States
Rating

Tour: Private guided tour of Westminster Abbey, London, England, United Kingdom
Date: May 17/18

TOUR GUIDE RESPONSE: Hi Sam - Your five star rating is very much appreciated. Glad to know you've enjoyed yourselves so much because being with you all was a great pleasure. Viv x

Sam Chee

United States
Rating

Tour: #387201, The Ultimate Three-Day London Tour, London, England, United Kingdom    view tour
Date: May 14/18

Vivien was wonderful. Everything you would want and more. She took very good care of us and we really enjoyed ourselves. We had 3 days around London with her and an extra half day tour of Westminster abbey. She was able to accommodate our party of two adults and 3 children. Book with confidence.

TOUR GUIDE RESPONSE: Hi Sam - A great pleasure to spend time with you and your wonderful family this week and delighted to hear that you enjoyed yourselves and really appreciate your kind words too. Enjoy the Royal Wedding and Paris - what a great trip! Viv x

Harry Benders

Canada
Rating

Tour: London Highlights Tour, London, England, United Kingdom
Date: May 9/18

We only had time for a 6 or 7 hour tour during our layover between flights. Vivien is a very knowledgable guide. She met us at Victoria station and helped us maximize our time by making sure we got to the key sights in the city center that we wanted to see using a combination of walking, taxi and Thames river cruise. I'd highly recommend her to anyone.

TOUR GUIDE RESPONSE: Hi Harry. Very much appreciate your review and it's most gratifying to know that you all enjoyed your London tour. I imagine you all slept well on the return flight! Viv x

Mary Wissink

Seal Beach, CA, United States
Rating

Tour: #216861, London Royal Highlights, London, England, United Kingdom    view tour
Date: May 7/18

We enjoyed Vivian and her sweet personality. We mentioned that we wanted to see inside of Westminster Abbey. Led us there after viewing preparations for the changing of guard. That was cool. I know tour was also to include Trafalgar Square Houses of Parliament and end at parliament square. Just not enough time if you walk. Had a great time.

TOUR GUIDE RESPONSE: Hi Mary and John. Lovely to meet you both as you stopped of in London during your worldwide adventure. Very many thanks for the review and for your kind comments which are much appreciated. Delighted to hear that you enjoyed your tour and trust that Westminster Abbey was a good choice for you. Happy travels to you both. Viv x

Kyra Walters

United States
Rating

Tour: Royal London and the British Museum one day guided tour, London, England, United Kingdom
Date: May 6/18

TOUR GUIDE RESPONSE: Hi Kyra - Thank you -your five star rating is very much appreciated. Delighted to know that you enjoyed your tour and want you to know that it was a great pleasure to spend time with you both in London. Hurry back! Viv x

Kyra Walters

United States
Rating

Tour: The Magnificence of London, London, England, United Kingdom
Date: May 5/18

Viv arranged the tour based on our previous experiences in London, the length of time we had available, and what we were up for in the hot London weather. She is an absolute delight on a personal level and very knowledgeable in her profession. We loved her and still bring her up in daily conversation. She is conscientious and professional, never missing an opportunity to guide and educate. You will not be disappointed.

TOUR GUIDE RESPONSE: Hi Kyra - Delighted to hear that you enjoyed your tour and time in London so much because spending time with you and Steve felt like being with friends, and not like work at all. Very much appreciate your five star rating - thank you. Hope you'll both be back this way again some day - Viv x

Christina Zafren

United States
Rating

Tour: The Tower of London - private guided tour, London, England, United Kingdom
Date: Apr 15/18

We had an excellent tour of the Tower of London. Our guide knew the best route to take at the site to avoid the crowds. She was very personable and knowledgeable. We were disappointed to get all the way to Westminister Abbey on a day that it was not open (Sunday). Seems our guide should have known that and suggested an alternative for The tour extension we purchased.

TOUR GUIDE RESPONSE: Hi Christina - Delighted to hear you enjoyed your tour of the Tower and greatly appreciate your kind comments. However, I’m mystified by your Westminster Abbey remarks since I knew it would be closed that day (closed every Sunday for sightseeing) and an internal guided tour was not on your itinerary. You’ll remember that we watched some of the Commonwealth Heads of State leave after their special Sunday service. Nevertheless, rest assured that any dissatisfaction concerns me.

Matt Creech

United States
Rating

Tour: London's Top Royal Highlights Tour, London, England, United Kingdom
Date: Mar 31/18

Vivien is FANTASTIC! She gave my family of 5 (including 3 sons ages 15, 12 & 8) a guided tour of the Tower of London followed by a river cruise on the Thames and a walking tour of Westminster. The tour was both informative and entertaining -- Vivien is a human encyclopedia of knowledge. The best part to us was how well she related with the kids and kept them engaged and interested. I would give her 10 stars if the rating system went that high.

TOUR GUIDE RESPONSE: Hi Matt - Delighted to hear that you all enjoyed your tour so much. It was such a pleasure to meet you and your family and I really appreciate your feedback. Lots more to see and do so hope to see you all again one day. Viv x

Thomas Nero

United States
Rating

Tour: London Landmarks; The Tower and the Dome, London, England, United Kingdom
Date: Mar 21/18

A wonderful day. Vivien was very accommodating and tailored our tour to our needs.

TOUR GUIDE RESPONSE: Hi Thomas - Delighted to meet you and your family and to hear that you enjoyed your London tour. It was a great pleasure to spend the day with you all. Hope to see you in London again some time. Viv x

Eric Hellman

United States
Rating

Tour: #273925, Welcome to London Private Tour, London, England, United Kingdom    view tour
Date: Mar 17/18

if i could give a 10 star rating for Vivien i would. She is amazing. I have been using Toursbylocals for a few years now and she is by far the BEST tour guide i have ever had. We were hit with some pretty nasty weather in London but she was able to make an 8 hour tour extremely enjoyable and incredible. She really knows where to go and what to see. Her extensive knowledge of the History of not just London but all of European History is incredible and very helpful as you tour the Tower of London and others

TOUR GUIDE RESPONSE: Hi Eric, Wow! Thank you so much for your amazing review which I can assure you is greatly appreciated. Delighted to hear that you and Rachael enjoyed your tour so much despite the bitterly cold weather. You both deserve medals for being so cheerful and receptive despite being frozen for most of the day! Viv x

Tracy Merrill

United States
Rating

Tour: Windsor Castle and Eton private guided tour, Windsor, England, United Kingdom
Date: Mar 12/18

Once again, Vivien proved herself a bottomless fount of information on our day trip to Windsor. Not only does she know everything about the history, art, etc. but she also knows the best places for tea and where to go to find the cleanest bathrooms. We had a bit of a wrinkle in our plans when one of our daughters became briefly ill during the course of the day and Vivien's empathy, patience and resourcefulness were absolutely invaluable. We will recommend her to all friends who might be visiting London.

TOUR GUIDE RESPONSE: A great pleasure to spend the day with you in Windsor and very gratifying to hear that you all enjoyed it so much. You kind words have made my day! Would love to take you on more adventures when you're over here again and would be delighted to look after your friends too. Happy travels to you all - Viv x

Tracy Merrill

United States
Rating

Tour: More Lovely London! - A half-day fully guided tour of London's highlights, London, England, United Kingdom
Date: Mar 10/18

Vivien was as lovely and full of information as ever.

TOUR GUIDE RESPONSE: Thank you Tracey! You and your family are a pure joy to spend time with and show the sights to. Viv x

Steven Strinden

Fargo, ND, United States
Rating

Tour: London Revealed, London, England, United Kingdom
Date: Mar 8/18

look no further for a guide Vivien is wonderful

TOUR GUIDE RESPONSE: Thank you so much! Such a pleasure to show you the sights today and delighted that you enjoyed your tour. Wonderful to meet you all and spend a day touring which really didn't feel like work at all. Wishing you a super time for the rest of your stay. Viv x

Michelle Peranteau

United States
Rating

Tour: London Highlights from a Royal palace to a cathedral and lots more..., London, England, United Kingdom
Date: Mar 1/18

Despite unexpected snow and bitter cold weather, Vivian ensured we made the most of our time and saw amazing sites during our two days with her. She was filed with great knowledge and information of interest. She made our trip a delight!

TOUR GUIDE RESPONSE: Hi Michelle and Joyce - You'll no doubt remember the weather as much as what we saw and did in London over the two days! It was a pleasure and a joy to spend time with you both and I'm delighted and touched to hear that you enjoyed your tours. Above everything, I'm just so pleased that you got to see the Crown Jewels and pretty much had the place to yourselves. Viv x

Karen Gregg

United States
Rating

Tour: #318309, Tower of London, a River Thames Cruise and St Paul's, London, England, United Kingdom    view tour
Date: Dec 28/17

My husband and I took the tour with our 3 sons and their partners (all in their 20's). Vivien took us on a tour of St. Paul's and the Tower of London. We walked between the 2 venues and she gave us a great history of the area. We also had a fun lunch at Nicholson's Sausage and Chop House. Vivien was extremely knowledgeable and personable and good at adapting to her audience. . We were disappointed the River Cruise didn't work out but given the weather and time constraints, it wasn't doable.

TOUR GUIDE RESPONSE: Hi Karen It was a great pleasure to meet you and your family and I'm delighted to hear that you all enjoyed your London tour, so very many thanks for your kind review which I really appreciate. Hopefully you'll be back this way again one day.... Viv x

Peter Jarman

Australia
Rating

Tour: First Time in London Highlights Day Tour with Private Guide, London, England, United Kingdom
Date: Dec 21/17

We were 3 generations in UK for Xmas with son before taking bus tour of Europe. As son-in-law & grandchildren were 1st timers a personally guided tour of most important sites was way to go. We chose a guide, emailed our background, requirements. Night we arrived were told she was unavailable & Vivien was replacement. With no prior info we met at our hotel and set off. It couldn't have gone better. We saw everything with relevant history lessons, she brought to life things for 1st timers.

TOUR GUIDE RESPONSE: Hi Peter, It was a pleasure to meet you all and show you the sights, so its very gratifying to hear that you enjoyed your tour so much and I'm most grateful for your kind comments. There's lots more to see so do come back again soon! Warmest wishes to you all - Viv x

Pamela Jackson

Canada
Rating

Tour: The Jackson's private tour of the Tower of London and London highlights - Part Two, London, England, United Kingdom
Date: Nov 26/17

TOUR GUIDE RESPONSE: Many thanks for the rating which is greatly appreciated and very glad to know you enjoyed your tour. Viv x

Pamela Jackson

Canada
Rating

Tour: The Jackson's London Highlights tour - Part One, London, England, United Kingdom
Date: Nov 25/17

TOUR GUIDE RESPONSE: Thank you for the rating - much appreciated and good to know you enjoyed your tour. Viv x

Joel Sauer

United States
Rating

Tour: #318309, Tower of London, a River Thames Cruise and St Paul's, London, England, United Kingdom    view tour
Date: Nov 23/17

Vivien was a fantastic guide. She quickly adjusted our schedule to address changes to opening times to our locations. She was very engaging and thoughtful in deciding which sights and info would be most interesting for our family. She offered to incorporate other locations that were of interest and otherwise fit in. She was sincerely interested in making sure that every member of the family had a rewarding experience. We would highly recommend her and this tour.

TOUR GUIDE RESPONSE: Thank you so much for your kind words which I really appreciate. It was a great pleasure to meet you all and spend a day showing you the sights so I am delighted to hear that you enjoyed your tour so much. Hopefully you'll be back this way again one day. With warmest wishes, Viv x

Daniel Carmody

United States
Rating

Tour: Private Guided Tour of the British Musem, London, England, United Kingdom
Date: Nov 22/17

Vivien did a great job and was very informative. She brought us round the British Museum and then had a great idea to move over to the Museum of London.

TOUR GUIDE RESPONSE: It was a pleasure to meet you all and delighted to hear that you enjoyed your tour. Viv x

Janet B.

United States
Rating

Tour: A Woolly Pilgramage to the British Seaside, London, England, United Kingdom
Date: Nov 21/17

Viv was knowledgeable and very willing to accommodate our needs and interests

TOUR GUIDE RESPONSE: Hi Janet, It really was a pleasure to spend a day with you and Al and I just want you to know that I greatly appreciate your kind words. Whatever I end up knitting with the yarn I bought will always remind me of our time in Faversham on a glorious autumn day! Happy travels to both of you - Viv x

Stephen Chapin

LEESBURG, VIRGINIA, United States
Rating

Tour: Private guided tour of St Paul's Cathedral, London, England, United Kingdom
Date: Nov 2/17

TOUR GUIDE RESPONSE: Hi Stephen So pleased to hear that you all enjoyed your private tour of St Paul's Cathedral. Warmest wishes, Viv x

Stephen Chapin

LEESBURG, VIRGINIA, United States
Rating

Tour: #254522, London's Famous Sights - Private guided tour, London, England, United Kingdom    view tour
Date: Nov 1/17

Vivien provides a well thought out, planned excursion. Very knowledgeable and punctual Detail oriented.

TOUR GUIDE RESPONSE: Hi Stephen It was a pleasure to meet you and your family and I'm delighted to hear that you enjoyed your tour so much. Your kind comments are very much appreciated and I wish you all a wonderful time here in London. Viv x

Lisa Hudson

United States
Rating

Tour: London Half Day Highlights Tour, London, England, United Kingdom
Date: Oct 22/17

Vivian is an excellent tour guide, knowledgeable, flexible and fun! We had an extensive tour of the key sites and even had a lovely local tea break. My daughter and I had such a enjoyable time due to Vivien's energetic personality and local knowledge. Highest rating. I would use her again if I return.

TOUR GUIDE RESPONSE: Hi Lisa It was an great pleasure to meet you both and share London time with you and I'm delighted to hear that you enjoyed yourselves so much. Your kind comments are very much appreciated and I sincerely hope you'll be over this way again one day because there is so much to see and do here in London. Viv x

Tanya Voltsinger

Israel
Rating

Tour: #216861, London Royal Highlights, London, England, United Kingdom    view tour
Date: Sep 20/17

Vivien was just an amazing tour guide she knew all the good and interesting places to go to and had very interesting explanations. She even knew when we became tires and was very considerate we had a lot of fun and we hope next time we will come to London we will be accompanied by her.

TOUR GUIDE RESPONSE: Hi Tanya and Emma. Thank you so much for your kind words and delighted to hear that you enjoyed your London tour. A great pleasure to meet you both and show you the sights. Hope you'll be back this way again one day.... Warmest wishes, Viv x

Chris Close

United States
Rating

Tour: #273925, Welcome to London, London, England, United Kingdom    view tour
Date: Aug 28/17

She's certainly a five star. She came on time and ready to go. She was very knowledgeable of the history of this great city and country. Besides all that she was fun, with a great sense of humor. My wife and I have traveled all over the world and never had a better guide.

TOUR GUIDE RESPONSE: Hi Mike and Chris - It was an absolute pleasure to spend the day with you and I'm delighted to hear that you enjoyed your tour so much. Your kind comments have really made my day! Warmest wishes to you both, Viv x

Pat Kempf

United States
Rating

Tour: London Highights Walking Tour, London, England, United Kingdom
Date: Aug 24/17

Best guide we've ever had in any country.

TOUR GUIDE RESPONSE: Wow! Delighted to meet you and to hear that you were so satisfied with your tour. Your kind comment is very much appreciated. Viv x

Donna Paine

United States
Rating

Tour: #273925, Welcome to London, London, England, United Kingdom    view tour
Date: Jul 24/17

Vivien was an exemplary tour guide. She was so passionate and enthusiastic. It was contagious. She was able to engage the interest of all three of our young adult children, which was no small task. We thoroughly enjoyed the tour and highly recommend her services

TOUR GUIDE RESPONSE: Thank you so much for your kind words Donna and delighted to hear that you all enjoyed the tour. For my part, it was such a pleasure to show you London and to spend time (which flew by) with you all. Wishing you a wonderful stay here in the UK and Ireland. Viv x

Louzana D Kaku

United States
Rating

Tour: The Glorious Cotswolds, London, England, United Kingdom
Date: Jul 11/17

A lovely day at Blenheim castle and in the Cotswalds. We had a bit of English rain which was a great excuse for a cozy tea in Stow on the Wold. Loved every minute.

TOUR GUIDE RESPONSE: Thank you Louzana. It was a pleasure to tour with you and your lovely family and I am delighted to hear that you enjoyed the day so much. Enjoy Paris - Viv x

Kelly Lintz

United States
Rating

Tour: #318310, Private guided tour of Windsor Castle, walking tour of historic Windsor and Eton towns., London, England, United Kingdom    view tour
Date: Jul 10/17

Vivien was fabulous! Extremely helpful, knowledgable and even offered to take us somewhere else after our tour was over. Highly recommend.

TOUR GUIDE RESPONSE: Thank you Kelly. It was such a pleasure to meet you all today and I'm really delighted to hear that you enjoyed your tour. Wishing you all a wonderful stay here in London - you've certainly brought the good weather with you! Viv x

Sandy Kopp

United States
Rating

Tour: London's Historic: Grisly Ghastly Smithfield...after dark, if you dare!, London, England, United Kingdom
Date: Jun 19/17

Vivien was very knowledgeable and showed us an entirely different part of London.

TOUR GUIDE RESPONSE: Hi Sandy - It was a pleasure to meet you all and so glad to hear that you enjoyed the tour. Viv x

Tracy Merrill

United States
Rating

Tour: London Royal Highlights and Delights Tour, London, England, United Kingdom
Date: Jun 6/17

Vivien was a terrific guide and her flexibility to adjust the tour based on interest and circumstances was very much appreciated. She was engaged, engaging and informative. She answered all of my daughters' questions and made sure to keep the narrative interesting and relevant.

TOUR GUIDE RESPONSE: Hi Tracey, Delighted to hear that you enjoyed your tour and a pleasure to meet you all. Would be delighted to show you more of London when you next visit. Viv x

Tracy Merrill

United States
Rating

Tour: Harry Potter Revealed - London Filming Locations, London, England, United Kingdom
Date: Jun 5/17

TOUR GUIDE RESPONSE: Hi Tracy, Your five star review is much appreciated and delighted that you enjoyed your day so much. Viv x

Carrie Miner

United States
Rating

Tour: #273925, Welcome to London, London, England, United Kingdom    view tour
Date: May 29/17

Our party of 7 (5 adults, 2 kids) were in London for the first time and wanted to see as much as possible. Vivien was a fantastic person to show us around! She is incredibly knowledgeable about the city and it's attractions. She is very fun and personable, like an old friend! We had 3 generations travelling and she knew just the right combo to make it enjoyable for all. Very highly recommend booking with her! Thank you, Vivien!!

TOUR GUIDE RESPONSE: Hi Carrie, So glad to hear that you all enjoyed the tour and I must say that for my part it was a great pleasure to spend a day in London with you! Hope to see you back again one day. Viv x

Cedric Wilson

United States
Rating

Tour: The History of London Tour, London, England, United Kingdom
Date: May 21/17

Enjoyed learning the history and customs of the people and their environs. Vivien is a great historian, knowledgeable, and at the top of her game. She provided me with factoid about every facet of the tour.

TOUR GUIDE RESPONSE: Hi Cedric - Delighted to hear that you enjoyed the tour so much and must say what a pleasure it was to show you the City of London. Hopefully you'll be back again one day because there is so much more to discover. Viv x

Richard Hersh

United States
Rating

Tour: Panoramic Tour of London, London, England, United Kingdom
Date: Apr 24/17

Vivian was terrific, very knowledgeable, friendly and flexible with our schedule. I would certainly use her again on my next trip to London.

TOUR GUIDE RESPONSE: Hi Richard - Delighted to hear that you enjoyed the tour. It was a pleasure to meet you all and I hope you come back to see us again soon. Viv x

Scott Jaworski

United States
Rating

Tour: #254522, London's Famous Sights - Private guided tour, London, England, United Kingdom    view tour
Date: Apr 10/17

Vivien is very knowledgeable, flexible, and accommodating. She answered all our history questions about London on our tour. We had a brilliant time with her!!

TOUR GUIDE RESPONSE: Delighted that you enjoyed your tour because it was such a pleasure to spend time with you all today. Trust that you continue to enjoy your time here over the coming days - with warmest wishes, Viv x

Angela Gibbins

United Kingdom
Rating

Tour: Hidden London Revealed, London, England, United Kingdom
Date: Apr 8/17

Vivien is a wonderful guide who can talk through artistic, architectural, literal and social aspects of her subject. We took the hidden London tour of London, which as locals still managed to interest and amaze us. Definitely recommended.

TOUR GUIDE RESPONSE: It was a great pleasure to meet you all and take you on a tour of the City and very many thanks for your kind words which are greatly appreciated. Loved Luke's super-cool shades! Viv x

Thomas Gyllenmo

Sweden
Rating

Tour: Thomas's Private Family tour of London Highlights, London, England, United Kingdom
Date: Apr 7/17

Very happy with Vivien's knowledge and enthusiasm. We had a wonderful day and everyone got to know London a lot better.

TOUR GUIDE RESPONSE: Delighted to hear that you all enjoyed your London tour so much because it was such a pleasure to meet you and show you the sights. Happy onward travels - Viv x

Anderson Tingley

United States
Rating

Tour: #216861, London Royal Highlights, London, England, United Kingdom    view tour
Date: Mar 15/17

Vivien is GREAT! She has a ton of knowledge and is enthusiastic and fun. My college age boys were a bit "toured put" after 3 days of touring around London, and Vivien was our last tour seeing the changing of the guards. She completely "got" how my sons felt and made it an engaging and interesting experience for them. After the tour, she gave us a wonderful restaurant recommendation for lunch. I would recommend Vivien without hesitation.

TOUR GUIDE RESPONSE: Hi Annie Delighted to hear that your tour hit the spot. It was a real pleasure to meet you all and hope that you visit us again one day. With warmest wishes to you all, Viv x

Rob Siegel

United States
Rating

Tour: Mr & Mrs Siegel's London Highlights Tour, London, England, United Kingdom
Date: Mar 6/17

Vivien was great. Very knowledgeable and she gave us special insight into the culture and history that we really appreciated . We would love to go with her again when we return to London.

TOUR GUIDE RESPONSE: Thank you both for such a super review. It was a pleasure to meet you and share the day, and I really hope you come back again soon. Viv x

Maher Alamrani

Yemen
Rating

Tour: Maher's London Highlights Tour, London, England, United Kingdom
Date: Feb 13/17

In my personal experience, I consider my self lucky by choosing Vivian as my private tour guide. She's absolutely amazing and great tour guide well educated and knows London better than any one else. Thank you very much Vivian for your wonderful tour

TOUR GUIDE RESPONSE: Thank you so much for your kind comments, which I greatly appreciate. Viv x

John Winter

Taiwan
Rating

Tour: #195194, City of London - The Heart of the Empire, London, England, United Kingdom    view tour
Date: Dec 28/16

TOUR GUIDE RESPONSE: So glad that you enjoyed your tour so much. With kind regards - Viv x

Anil Kashyap

United States
Rating

Tour: Anil's City of London tour, London, England, United Kingdom
Date: Dec 28/16

Viv was spectacular, we give her 5 out of 5, and have already recommended her to other friends. Her knowledge of the City of London is amazing and even as residents found that she unveiled several hidden treasures.

TOUR GUIDE RESPONSE: Dear Anil I'm delighted to hear that you enjoyed the tour so much and thank you for such a glowing review, which means a great deal to me. It was a pleasure to meet you and your family, and hope to meet you all again one day. Wishing you all a superb New Year, With warmest wishes Viv x

Karine Rozenberg-Ben-Dror

United States
Rating

Tour: Ronen and Maya's London Highlights Winter Tour, London, England, United Kingdom
Date: Dec 17/16

I HIGHLY recommend booking a tour with Vivien! She was absolutely wonderful. She is a joy to talk to, and she is very knowledgeable about the city of London and its history. She took us to see all the really important, wonderful places we couldn't miss, even though we only had four hours with her. What's more, she was really kind and friendly. It never really felt like a guided tour, more like a friend was taking us around the city for a day. It was a really awesome experience.

TOUR GUIDE RESPONSE: Hi Ronen and Maya Thank you so much for such a glowing review. It was such a pleasure to meet you both yesterday, and for me too it felt like I was showing friends around, not clients. Wishing you a wonderful time here in London and hope to see you back here again one day. Viv x

Wayne Yoshigai

United States
Rating

Tour: The Tower, St Paul's and a City Tour, London, England, United Kingdom
Date: Nov 30/16

Vivien is a friendly and spirited guide who took us on a walking tour of the Tower of London, the old city and St. Paul's Cathedral. Although we have visited London many times before, we had never walked through the old town and liked ambling through the narrow alleyways. She arranged for a perfect lunch in an atmospheric pub then ended our tour with a superb tour of St. Paul's. As Episcopalians, we enjoyed learning about the Cathedral in London.

TOUR GUIDE RESPONSE: Hi Wayne It was a pleasure to meet you both and I am delighted to hear that you enjoyed your tour. Very many thanks for your review, which I greatly appreciate. Hopefully, you'll be back this way again one day. With warmest wishes Viv x

Alexandre Vdovenko

United States
Rating

Tour: #273925, Welcome to London Susanna!, London, England, United Kingdom    view tour
Date: Nov 22/16

I give Vivien 10 stars for the most excellent two-day tour for my 17-year old daughter. We were very fortunate with Vivien. It is impossible do describe in a few words. Highly recommend!

TOUR GUIDE RESPONSE: Gosh - thank you so much Alexandre. Showing Susanna the sights in London was a joy for me, but no matter what you know about your subject, it's all about making your guest happy and creating a great experience, so I'm more than thrilled to hear that she enjoyed herself so much. Hope we meet again one day. Viv x

Derek Hunt

United States
Rating

Tour: Derek's Tour of London, London, England, United Kingdom
Date: Oct 20/16

My brother and I spent an entire 8-hour day with Viv and were enormously impressed. She was prompt, enthusiastic, and (most important when dealing with me and by brother) flexible. She enjoys her work and knows what she's doing.

TOUR GUIDE RESPONSE: Dear Derek Thank you so much for your kind remarks which I greatly appreciate. I'm delighted to hear that you and Greg enjoyed the day so much (as did I), and I hope that you'll both be over this way again one day. With warmest wishes to you both, Viv x

Arnold F.

Japan
Rating

Tour: #195194, City of London - The Heart of the Empire, London, England, United Kingdom    view tour
Date: Sep 19/16

Vivien was wonderful. After hearing my concerns that our two daughters (young adults) might not be so interested in a tour focusing on the history of London, she smoothly converted our planned tour into one that was interesting to everyone. Her personable and warm explanations and stories, particularly about St. Paul's Cathedral, were a pleasure to hear. And her insider's tip on viewing the Changing of the Guard was a rewarding extra. Thank you Vivien!

TOUR GUIDE RESPONSE: Dear Arnold, Thank you so much for your kind words. No matter how much one knows about London, it matters little if the client is not happy, so I am delighted to hear that I gave you a tour you could all enjoy. It was a pleasure to meet you all and hopefully you'll be back again one day. Happy travels! Viv x

James McConnell

United States
Rating

Tour: #193666, City of London highlights walking tour & private tour of St Paul's Cathedral, London, England, United Kingdom    view tour
Date: Sep 15/16

We covered a lot of ground on our tour, learning about and seeing many places we would never have known about on our own. Vivien is extremely knowledgeable about the city and is a very pleasant person to spend time with. We highly recommend her.

TOUR GUIDE RESPONSE: Hi Jim It was a pleasure to show you and your group around. I'm delighted to hear that you enjoyed the tour, and very many thanks for your kind words. Believe it or not there's still so much more to see in London! Hopefully you'll be back one day. With warmest wishes Viv x

Dan Clark

United States
Rating

Tour: #193666, City of London highlights walking tour & private tour of St Paul's Cathedral, London, England, United Kingdom    view tour
Date: Sep 9/16

If looking for a knowledgeable and professional guide, Vivien does an excellent job! She also has a great personality to add to a super tour.You will not be disappointed if you select this guide.

TOUR GUIDE RESPONSE: Hi Dan and Betsy Thank you so much for the review - very much appreciated. It was a pleasure to meet you both and to show you around the City, where there is still so much more to see and talk about. And well done for choosing to tour yesterday - it's pouring with rain this morning! Trust that you both enjoyed Jersey Boys last night, and wish you both a wonderful time here in London. With warmest wishes, Viv x

Gary Henderson

Canada
Rating

Tour: Gary's London Summertime Tour, London, England, United Kingdom
Date: Jul 14/16

Vivien was very knowledgeable about London

TOUR GUIDE RESPONSE: Dear Gary - It was a pleasure to show you around London and Windsor, and to meet Alison too. Hopefully, we'll meet again one day when you return. With kind regards, Viv

Scott Gochnauer

United States
Rating

Tour: Scott's 3 Day London Tour, London, England, United Kingdom
Date: Jun 17/16

Vivien was an awesome guide. Super knowledgeable and just enjoyable to be with. I highly recommend her.

TOUR GUIDE RESPONSE: Thank you Scott. Delighted to hear that you enjoyed the tour and look forward to welcoming you to London again. Viv x

Paul Smythe

United States
Rating

Tour: Hidden London - Bishops, Brothels & Bowler Hats and an exclusive private guided tour of St Paul's Cathedral, London, England, United Kingdom
Date: Jun 1/16

GREAT TOUR! There are two things I want from a tour person: infinite knowledge and infinite enthusiasm. Vivien has both. Can tell you all about the major attractions but also stops and talks about little things along the. Had a great morning tour of Southwark and afternoon tour of St. Paul's. I could go on and on. If she's offering a tour of an area in which you're interested, GO! If it's in a different area, GO ANYWAY! Thanks, Viv!!

TOUR GUIDE RESPONSE: Paul - Thank you so much for this wonderful review. Just delighted to hear that you enjoyed the day so much. When you're next over this way, there's lots more still to see... Viv x

Tim DeRosa

Las Vegas, 89135, United States
Rating

Tour: Cotswolds and London Highlights Tour, London, England, United Kingdom
Date: May 9/16

Our touring time spent with Viv was fantastic. She took time in the planning stage months ahead of our trip to help design the tour that "we" wanted. She really got to know our interests and gave us lots of great advice up front. Then, when we met Viv, we could see that way she had organized the trip for us took all our needs and desires into consideration. We highly reccomend Viv to anyone that wants a well thought out trip/tour with a great personality and depth of knowledge to guide you through!!

TOUR GUIDE RESPONSE: Tim & Barbara - Thank you so much for such a superb review. You've really made my day! I'm just so glad that you enjoyed your trip to the UK and trust that you've returned home with memories to cherish forever. Really hope you come back soon. Viv xx

Robert Traverso

United States
Rating

Tour: The Romans and Londinium, London, England, United Kingdom
Date: May 6/16

Thought that I submitted my rating months ago.

TOURSBYLOCALS RESPONSE: ToursByLocals are committed to quality customer experiences and take all feedback seriously. We appreciate any learning opportunity to improve tour experiences and have attempted to clarify what could have been done to make this tour experience better; however, we have been unable to confirm any further feedback in this case.

Frank Resnik

United States
Rating

Tour: WWII - Bletchley Park and Uxbridge WWII Secret Bunker, Milton Keynes, England, United Kingdom
Date: May 3/16

Vivien has a wide range of knowledge and is a delight to be with. Hope we get to tour with her again.

TOUR GUIDE RESPONSE: Hi Frank and Susan Thank you so much for your kind words which are very much appreciated. It was an utter pleasure to meet you both and I sincerely hope that you'll be in touch again when you next dock in London. Viv xx

Joanne Cunningham

Canada
Rating

Tour: #232922, Joanne's London Sights Birthday Tour, London, England, United Kingdom    view tour
Date: Apr 15/16

Vivien made my birthday London tour an experience I will always treasure. She was able to tap into my needs and her knowledge of London history was excellent.

TOUR GUIDE RESPONSE: Hi Joanne - I'm thrilled to hear that you enjoyed your birthday tour so much. It was an absolute pleasure to meet you and show you the sights. Thank you so much for your kind words which I really appreciate. Viv x

Krista McIntyre

United States
Rating

Tour: London Royal Highlights and Old London Insights Private Walking Tour, London, England, United Kingdom
Date: Mar 19/16

Our family (including teenager) spent excellent time with Vivien upon arrival in London. Vivien adjusted for our schedule and took us on a two hour walk in Old London, now home to remarkable new architecture, and a two hour walk in Westminster the next day to glimpse the royal experience. Both excursions were first rate, five stars. We learned, laughed, got local insight, secret stops. We only scratched the surface of Vivien's knowledge. We recommend her highly. She is fun, warm, and a perfect guide.

TOUR GUIDE RESPONSE: Krista, Thank you so much for taking the time during your holiday to write such a kind review of your London tour. It was an absolute pleasure to show you, Michael and Aidan around these past two days - it's folks like you who make guiding such a pleasure for me. I do hope you'll be back this way again soon. Wishing you all a wonderful holiday - Viv x

Kathy Penrod

United States
Rating

Tour: London Winter Sights and Delights - 19 February 2016, London, England, United Kingdom
Date: Feb 19/16

After a 3 week holiday to Europe, we ended in London. We had see ALOT of sites and interacted with ALOT of tour guides. Viv was so full of enthusiasm and smiles that our entire group (7 of us) instantly felt at ease. She showed us wonderful sites in London, customized it to our interests and, at the end of the day, we all decided Viv was our favorite guide of all. We would definitely use her again!!! I am so glad we took this tour. Thanks Viv, for the wonderful experience.

TOUR GUIDE RESPONSE: Dear Kathy Thank you so much for your warm words which are very much appreciated. It really was a delight to show you and your family and friends around London, and it means a great deal to me to hear that you enjoyed it all so much. Hopefully, you'll be over again some day. With warmest wishes Viv

Jonathan Seidel

Atlanta, GA, United States
Rating

Tour: London Highlights - Exclusive Winter Tour, London, England, United Kingdom
Date: Dec 28/15

We had a wonderful 2 day London highlights tour with Vivien. She went out of her way to help create a truly custom experience for my family since my wife & daughters had never been before. I would highly recommend her for future tours in London especially if you're looking for someone well versed in the history of the city.

TOUR GUIDE RESPONSE: It was a pleasure to show you and your lovely family around London and I am delighted to hear that you enjoyed yourselves so much. I sincerely hope you'll visit us again because there is so much more to see and do.

Antonella Albano

United States
Rating

Tour: Pre-Christmas Fun in Glorious London, London, England, United Kingdom
Date: Dec 14/15

My son and I spent two fabulous days walking around London with Vivien as our tour guide. She was sensitive to our interests and requests and displayed a great knowledge of the city. We truly enjoyed her company and clever conversations. Thank you, Vivien!

TOUR GUIDE RESPONSE: Hi Antonella & Massimo Lovely to hear from you and thank you so much for your kind words which I greatly appreciate. Hope you'll be back this way soon - would be lovely to catch up again. Viv x

Bruce Kaplan

United States
Rating

Tour: #193666, City of London - A unique tour revealing the real City of London, London, England, United Kingdom    view tour
Date: Sep 7/15

Viv helped to make my two days of touring London from something black and white to something in spectacular Technicolor. I highly recommend her for any tour. I know there are other parts of the city that we didn't have time to go and I'll be booking her for my next visit to London. Anyone who hires Viv as their guide will more than delighted with her both personally and professionally. She clearly enjoys what she does and her excitement is contagious-that aspect of Viv really makes her tours special