They are both Warm and friendly. Energetic Ikue and charming driver. They are proud and full of positive attitude towards their jobs. Sincere appreciation towards both of them that let us enjoyed our trip to Kumamoto and leave with memorable moments.
Lance KaneshiroUnited States
Ikue's expertise and knowledge is expansive; her character impeccable; her personality pleasant. The customized itinerary she planned for us was detailed but flexible. She obtained and researched our family koseki, translated the koseki; visited our lost family members and arranged for us to meet them; located and visited our old family properties and took us to see it. Based on our needs, Ikue recommended accommodations, dining options, transportation options between/within cities, along with costs.
Joseph RomanoUnited States
Very knowledgeable lady who know her stuff.
Keith TakekawaUnited States
Ikue is a very knowledgeable tour guide. Very polite, professional, and mild mannered. She assisted us with acquiring information, translation, and driving us for miles and miles around Kumamoto. She was attentive to our requests and needs. We would definitely use her services again.
Robin KiyokawaUnited States
I had an excellent tour with Ikue san. Ikue san made the trip come alive with her comments and perspective on where we were and what we were seeing. In Takachiho the trip really exceeded my expectations. The whole Takachiho area, particularly Takachiho Gorge, seems to be bursting with the spirits of nature. I felt like I could almost feel the gods and goddesses all around me. Seeing the entrances to both caves in Takachiho was also a real highlight for me. My highest recommendation.
Excellent tour and great guide. Despite the weather being a bit cloudy and rainy Ikue-san managed to adapt the tour and make it a memorable experience
Christine HayashidaUnited States
Thoughtfully curated tour to Aso and Takachiho Gorge by Ikue and driver Mr. Nishi. She introduced us to the area and its specialties such as Aso milk, fresh spring water, Jidori Chicken Nanban, and Kumamoto dumplings. Ikue answered all of our questions about Kyuushuu and Japan and we learned a lot about farming through Mr. Nishi. More than a tour, we felt like we were on a road trip with friends. Well planned stops to sightseeing spots with bathroom breaks. Great experience!
James PuderUnited States
Ikue was a great guide with excellent English. We saw many of the local highlights and several small museums and shrines whiched helped to give the tour a very personal touch and experience. We had a great day and she went out of her way to help us with future travel plans
Luang Eng SimMalaysia
The tour guide Ikue is very professional, friendly and kind enough to explain and assist us during the trip, thank you so much
Josseline PicarUnited States
Ikue was a very knowledgeable, friendly tour guide. My son and I had a lot of fun with this tour. Thank you for showing us the beautiful sites of Takachiho Gorge and Mt Aso. Will definitely recommend.
Sarah MitchellUnited Kingdom
Due to a typhoon passing over the Kumamoto region the night before, I was unable to do the tour of Takachiho Gorge and Mount Aso on the day I had booked. However, Ikue - my tour guide, was nice enough to rearrange my tour for the day after and picked me up much earlier from my hostel at 6:30am, as I had to catch a train that afternoon. Very accommodating! She drove me all around the Aso area giving my the history and lots of details. We had great conversations! I would definitely recommend! Thanks Kiki!!
Jack RowleyUnited States
Ikue was a wonderful tour guide. Firstly, she agreed to move up our meeting time when she found out our ship was going to have to leave port a few hours early because of an approaching Typhoon. This way we were still able to see all of the locations we wanted to see. She offered great insight on the locations that we visited. She knew her history of the area and was able to make our visit more meaningful. Our group would highly recommend her to anyone visiting Nagasaki
Alice XuUnited States
Ikue-san was very accommodating to our requests and explained everything from geological formation to farming practices. She was a pleasure to travel with and I highly recommend her and a visit to this beautiful region. Ask her about the things you're interested in and Ikue-san will help you make a trip that you'll love!
Ikue-san is a fantastic guide who took us around to experience the beauty of Aso and the Takachiho Gorge. Knowing that we love to take photos, she even took us to Shiiakawa Fountainhead and the Ama-no-Iwato for more photography experiences. We are also grateful that she, out of her own accord, bought seasonal fruits for us from the supermarket when we commented that we wanted to try local fruits. Thank you so much for your kindness, Ikue-san.
Gwendolyn WongMandaluyong, METRO MANILA, Philippines
Ms Ikue is a very gentle and calm guide. Being with her, we feel the spirit of kindness of the Japanese people and the lessons of history that was the highlight of our tour that day. She is well organised, the lady driver she booked for us was very skilled. We had a full yet relaxing sightseeing day with Ikue. Highly recommended!
Thomas O.United States
Jan HeinekenUnited States
Ikue - an outstanding guide for our group of 6. She accompanied us through the day on public transportation (trams/trains) to wonderful sites, including Peace Park, Atomic Bomb Memorial Museum, Spectacles Bridge, helping us select a local place for lunch for a delicious sit down sushi meal in front of a conveyer belt with chefs making amazingly fresh sushi and veggie choices. Our day included walking in pedestrian areas on one particularly unique street where 12 temples were situated. Amazing guide!!
Kenneth S.United States
We thoroughly enjoyed our half day tour of Kumamoto with Kiki. She was very informative and flexible with our tour. Her passion for her hometown shines through and her suggestions as to where to visit and eat were appreciated. I highly recommend Kiki for anyone looking to save time and get the full value out of visiting Kumamoto. Her help with family registries sets her apart from any other tour guide; if you have relatives who have immigrated from Kumamoto, there is no one else we would recommend.
Daniel van CauterenBelgium
Ikue was a great guide for our visit to Kumamoto and Aso area. Her English is very good and she explains things perfectly. She is well organized and very polite and friendly. We highly recommend her services.
ikue has been the most welcoming, accomodative and informative guide! we had a very relaxing and enjoyable time at mt aso, the gorge and other sights along the way. the driver made the trip extra pleasant and comfortable as well! big thank you to both of you!
Jocelyn SpectorUnited States
Ikue was our guide for a day trip from Kumamoto to Mt. Aso. Her knowledge of the area was quite extensive and her English was excellent. She came well prepared with maps, stories and pictures to augment her descriptions of what we were seeing. We stopped for a couple of sites we would never have found ourselves. It was Avery enjoyable day.
Charles CorriganWaterloo, ONTARIO, Canada
Ikue is an incredible guide. She shared a wealth of information with us, conversing in English fluently. Her efforts included arranging an excellent driver and tour vehicle for our tour. She put together an amazing tour package that included an opportunity to visit the location where my grandparents resided. Our family can't thank her enough for helping to make our Japan experience so meaningful.
Donald PetersonUnited States
This tour by Ikue was my favorite out of our two days together (both tours were great though). Since Kumamoto Castle was damaged in a 2016 earthquake, Ikue added Miyamoto Musashi's Reigando Cave to the tour and is totally worth the effort to get there. Two days is hardly enough time to see all of Kumamoto but Ikue's tour will give you wonderful memories for years to come. If your travels take you here, hire Ikue. It'll be one of the best decisions you make on your trip to Japan.
Donald PetersonUnited States
Absolutely fabulous tour! Ikue is an extraordinary guide who's very quick to read a guest's needs and is always happy to adjust the tour to your liking. The tour of Mt. Aso was very informative and Ikue was always able to answer any of my questions. Ikue was my first tour guide on my month-long trip through Japan and I'll consider myself blessed if the rest of my guides are half as wonderful as her.
Ronald FolgerUnited States
well worth the expense...
Wonderful tour by Ikue who was very engaging and knowledgable! She also took pains to ensure that my elderly mother, who was travelling with me, was comfortable with the pace and Ikue always kept a lookout for her in terms of safety.
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.
Patrick QuinnUnited States
Provided a very nice overview of the important sites in the city with helpful commentary.
Joanna LamHong Kong
Our second tour with Ikue which is as fantastic as the first one (Takachiho day tour). Weather determines what you can see on this tour and we were blessed with pretty nice weather. We started the tour in Kumamoto but we're staying in Kurokawa after the tour. Ikue arranged to drop us off at our ryokan and let us end the tour in Kurokawa instead of returning to Kumamoto. Without Ikue, we couldn't have visited all the places we did. Highly recommended!