Elizabeth HotalingUnited States
Johan was a terrific guide for my group of six. We opt to have him introduce us to Helsinki on a three-hour tour. He was waiting for us when we docked and the van was comfortable. He offered a very nice mix of history/explanation and hit all the major spots we wished to see. Really appreciated that he gave us time to walk around and explore a bit. The restaurant he dropped us off to enjoy at the end was terrific - we were looking for a good feel of Helsinki and Finland, and Johan delivered! Thanks!
TOUR GUIDE RESPONSE: Thank you! Welcome again. Johan.
Henry KuHong Kong
TOUR GUIDE RESPONSE: Thank you for your comment !! All good into the future. Reg. Johan.
Arthur NovickUnited States
Johan was a great guide. IT was his birthday so we celebrated together. His knowledge and insight were remarkable. It was a great day with him
TOUR GUIDE RESPONSE: Thank you! It is the company who makes it. Reg. Johan.
Mathelda MolinaUnited States
TOUR GUIDE RESPONSE: Thank you so much. Yes, we had a nice day, the company makes it! Reg. Johan.
Daniel B.Maitland, FL, United States
TOUR GUIDE RESPONSE: Thank you! Reg. Johan.
John MyersUnited States
Johan had a wonderful day planned for us. We drove to Porvoo and explored the town before returning to Helsinki. We were able to see the countryside as well as the city and learn about daily life in Finland. He took us to a traditional Finnish restaurant for lunch, which was delicious. Johan is knowledgeable and very pleasant and we had a wonderful day with him. Thanks Johan!
TOUR GUIDE RESPONSE: Thank you John! The company makes the day. All good, Johan.
We loved visiting the reindeers, it was a highlight of our entire trip the Baltic. Johanns did a great job helping us understand the history of Finland and seeing the highlights. Very enjoyable experience for our entire party ranging from 11 to 75!
TOUR GUIDE RESPONSE: Thank you! Yes, we had a nice day, my company makes it. Welcome again, Johan.
Johan and Tony provided an excellent tour of Porvoo and Helsinki's old town. The tour was informative and well paced. Johan made sure to check on the needs of our group and went out of his way to ensure we had a good time. We would highly recommend this guide and this tour.
TOUR GUIDE RESPONSE: Thank you! Will tell Tony (the bus driver) your regards. All well to you, Johan.
James DouglasUnited States
Johan was fantastic, very knowledgeable, flexible. Was waiting for us, took us where we wanted, recommended good places to visit and eat. Accommodated the tour for my Mom who was having some issues with walking on steps and long distances which I appreciated. Comfortable large van. Would recommend Johan if you are visiting Finland, planning to go back for longer visit in the future.
TOUR GUIDE RESPONSE: Thank you! Nice to hear, yes, we had a nice day. A guide is nothing without his, her. nice guests.... Thanks and welcome back, call again. Reg. Johan.
Professional friendly and informative. Highly recommended
TOUR GUIDE RESPONSE: Thank you! All good for 2019. Reg. Johan.
Wonderful and informative tour. Johan was very professional and friendly, with a wealth of information. We really enjoyed the whole tour. Highly recommended.
TOUR GUIDE RESPONSE: Thank you! Yes, a nice tour. Welcome back again. Reg. Johan.
Ian CharmanUnited Kingdom
Johan took us on a most enjoyable tour of the city and outside to Porvoo. Johan is a particularly nice and interesting person to spend the day with; full of interesting and varied talks through the day. The highlight though was the walk through the spruce forest described as "We do a voluntary forest walk on a narrow path". With Johan this is transformed as he describes the flora and fauna as we walk along - it was an unexpected highlight of the day.
TOUR GUIDE RESPONSE: Thank you ! You were a nice company, easy to go along with. Reg. Johan.
James HargroveSalem, WISCONSIN, United States
It is hard to imagine a more varied and enjoyable tour of the Helsinki area than Johan Backstrom provided my family. From a walk in one of Finland's thriving national forests, to the charming medieval town of Porvoo, to the highlights of Helsinki itself, including visits to specific sites we requested, Johan's guidance was simply superb. Considering the ridiculously short time we had to visit (a little over 8 hours), we all felt we were given a rare insider's view of fabulous Finland. Thank you Johan!
TOUR GUIDE RESPONSE: Thank you!! I like guiding and do not really see it as a "job". I want to give my guests a good experience of my country and try to do my best. All good to you. Reg. Johan.
Johan was a very good and knowledgeable tour guide. took us to interesting places as promised, and we would recommend him to any future travellers and would not hesitate in using his services again. Thank you
TOUR GUIDE RESPONSE: Thank you! Welcome again. Reg. Johan.
Beth CotnerUnited States
This was a good overview of Helsinki and we learned some of the history of Finland and saw the major sights. Because this tour didnt take place until 12:30 we had already taken the ship's shuttle and gone through the open market. I think you could cover a lot of the major sights without a guide since Helsinki is a very walkable city.
TOUR GUIDE RESPONSE: Thank you. Yes, Helsinki is a pretty compact city in downtown, a days walk around and you see a lot. Welcome. Reg. Johan.
Charles ParkeUnited States
Nice tour of Helsinki. Johan has a lot of knowledge of Helsinki and Finland. We learned a lot. and had a nice day.
TOUR GUIDE RESPONSE: Thank you! Welcome back again sometime. All good to you. Reg. Johan.
TOUR GUIDE RESPONSE: Thank you. Reg. Johan.
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.
TOUR GUIDE RESPONSE: Thank you and welcome back sometime. Reg. Johan.
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Kenneth NorrisUnited States
Super tour. Great day
TOUR GUIDE RESPONSE: Thank you !! It is the company which makes the day........ All good for 2019. Reg. Johan.
Sherryl AltadonnaUnited States
Johan is very knowledgeable on the Helsinki area. If looking for a english speaking guide with a great personality look no further. Thank you for a fabulous day! Sherryl, Lenny, Mitch and Sue
TOUR GUIDE RESPONSE: Thank you! The company makes it........ Reg. Johan.
Randall BlackUnited States
Great tour. "John" was able to cover all the must see sites and allow us time in market to shop. Highly intelligent but also very personable enjoyed tour and learned a bunch. Highly recommend
TOUR GUIDE RESPONSE: Thank you! Yes, we had a nice time. All good. Reg. Johan.
Harry A.United States
Johan was a wonderful guide and this was a great tour. While the tour area was confined to a small area, we would have been lost on the significant places and the history of the country and the city. Would recommend this tour and Johan to everyone. As a follow-up, it was interesting to see the meeting location and facilities for the Trump/Putin summit meeting. Johan had taken us to all of them.
TOUR GUIDE RESPONSE: Thank you, all Arnold company ! Yes, we had a nice tour, but, as you know, also The Company makes it. Reg. Johan.
Jann BurtonUnited States
Our excursion from Helsinki with Johan was wonderful. He gave us good explanations of what we were seeing, was patient with our questions, gave us plenty of time to wander on our own, took us 'on the backroads' and avoided the crowds. Kiitos, Johan.
TOUR GUIDE RESPONSE: Thank you!
David L.Norcross, GA, United States
Johan is a knowledgeable guide to a lovely, historic city. The pattern of this tour was to hear about the sight, then Johan would remain at the car while we walked around for as long as we wished. This was fine for our group, but would not be a match for someone expecting to be accompanied at the sights.
TOUR GUIDE RESPONSE: Thank you. Sir, I do not recall everything but does not sound familiar. Where did I remain in car, could you precise a bit? What I do: at Market Place give guests free time to go by themselves to do what they want. Before we separate I show where to meet (a huge obelisk at the centre of the place, can be seen all over). Rock Church and Sibelius monument likewise, I wait close by after having told everything about these places. Because lack of space I stop here, please write. Reg. Johan.
The tour with Johan was simply excellent. We booked the tour as an alternative to our cruise ship's offers as we felt the need for nature and serenity after three days of city tours. The kids and ourselves enjoyed the beautiful forest and lake and Johan's impressive knowledge about Finland no matter what questions we asked him. We were treated to a hearty and yummy sausage bbq. We enjoyed the relaxed atmosphere and easy going and friendly attitude of Johan. We can highly recommend this tour.
TOUR GUIDE RESPONSE: Thank you ! Yes, we had a nice tour. A visit to down under I have to put into my program. Thanks, Johan.
Robert QuistSalt Lake City, UTAH, United States
Johan went the extra mile for us to show us Helsinki. Not only did he know the history, the architecture, and the people of the city, he knew the environment of the animals, plants, and trees. His perfect English, polite manners, and patience with us, made him the perfect guide for our time in Helsinki.
TOUR GUIDE RESPONSE: Thank you so very much! Well, well, I am flattered. But I just love my "job", people call it a job. For me it is a lifestyle. Thanks, welcome back. Johan
Catherine Zurncapistrano beach, CA, United States
Informative even after being thrown off by his car breaking down and the tour having to be revised at the last minute. More knowledge of the timing of everything like the public transit system and taxi rides would be beneficial because we lost time waiting around when the car broke down and didn't see everything we would have like to have seen.
TOUR GUIDE RESPONSE: Thank you for your understanding. Sorry, these things happen to which a person cannot do anything. Anyway, we got a taxi very fast and saw all normal sights here. Reg. Johan.
Judith HodgsonYork, United Kingdom
Johan managed to provide a last minute replacement due to unforeseen circumstances so we were very grateful for that. He had arranged to collect us from the airport so we could start our tour immediately. Our replacement guide was a lovely gentleman who shared a lot of interesting facts and anecdotes about this charming city.
TOUR GUIDE RESPONSE: Thank you, nice. I let my colleague know this, he will be glad. Reg. Johan.
John MacLeodUnited States
This was by far one of the highlights of our trip. The guide and tour could not have been done any better. We highly recommend this guide and tour.
TOUR GUIDE RESPONSE: Thank you! Yes, we had a nice tour/ art and nature. The birch is a beautiful tree, ab. 10% of the Finnish forest is birch. Welcome again, Johan.
Barry R.New York, NEW YORK, United States
We spent a wonderful day with Johan. He was very informative and quite a lovely person to spend the day with. We wholeheartedly recommend him!
TOUR GUIDE RESPONSE: Thank you! Reg. Johan.