Don WillnerUnited States
We had to make some changes to our itinerary and Irena was very accomodating. Couldn't have been happier.
TOUR GUIDE RESPONSE: Thank you guys. I am delighted that you enjoyed the trip. I wish you all the best in future travels. Make sure you do it much as possible, before you become 65, :) :) :) regards, Irena
Martin VaughanCharlotte, NORTH CAROLINA, United States
Irena is an excellent guide. We recommend her totally. Martin
TOUR GUIDE RESPONSE: Hi Mr Martin. It has been a pleasure to be your guide. I hope we will meet again, sometime in a near future. thank you and regards, Irena
Masooma SayyedUnited Arab Emirates
Irena was awesome - she made us feel comfortable right from the start. She had lots of knowledge and didn't once seem tired by our incessant questions! It was a tiringly long day but her energy and enthusiasm lasted until the end when we were securely dropped off at our hotel lobby. We will most definitely want to see Irena again when we return. She made our short trip so very worthwhile, we loved it!
TOUR GUIDE RESPONSE: Hi Masooma. I hope, you got the maximum from your short stay in Croatia. As well, hopefully, you had some time to rest, during trip. I would like to see you again, by your next trip in Croatia. many greetings, Irena
Gladden WaltersUnited States
TOUR GUIDE RESPONSE: Thank you a lot and many regards, Irena
Robert SchmauderUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.
Susan SchafferUnited States
We give Irena 5 stars for our city tour of Sibenik. She was knowledgeable, friendly, and spoke excellent English. At the end of the tour she went out of her way and arranged for her brother to lead us to a fort with wonderful views overlooking the city.
TOUR GUIDE RESPONSE: Dear Susan, I'm glad you had a pleasant time after our gathering. Thank you very much for the kind words and all the best till next time. Irena
Julie McElieceUnited States
Irena was particularly flexible since we changed tour choice at the last minute. Because she is so skilled, she was able to accommodate exactly what we wanted to do in the time we had. She had to drive and walk some distances to make our experience particularly nice. We span ages from 18 to 73 so these accommodations were tricky. We were grateful we had such a professional.
TOUR GUIDE RESPONSE: Dear Julie, I do try my best to give most of the tour. It is my task to make my clients happy and to provide enjoyable trip. Thank you and hope to see you again, on your sailing trip. Many regards to all of you but a specially to Sofy. :)
Alexander GelfenUnited States
I can highlight recommend Irena for the guide in this area!
TOUR GUIDE RESPONSE: Thanks to Alex, until some other time. do pobachennya, Irena
Gertrude BouchardUnited States
Though Irene is a pleasant enough person, she seemed to be at a loss as to how to be a tour guide. Did not seem to be knowledable or enthusiastic enough about Zadar. We stopped for lunch and asked if the restaurant took CC to which she answered yes. After we ate our meal, the waiter advised us that they DO NOT take CC cards! we managed to scrape enough Kuna together.
TOUR GUIDE RESPONSE: Dear Barbara, I hope you are fine. After so many details and conversations, as it seems to me, it was not as you had imagined. I'm sorry about that but I tried to do everything to satisfy your expectations. All the best and regards, Irena
Barbara EisenbergUnited States
Irena met us at the dock promptly at the appointed time. She had planned a fantastic day for us in Sibenik with prearranged privates guides and demonstrations at the Raptor Center, and Etnoland. We also did a walking tour of the old city in the afternoon. Irena is friendly, knowledgeable, courteous, and speaks English very well. We had a great time. Thanks, Irena!
TOUR GUIDE RESPONSE: Thank you Barbara and Bob. I hope you had a great time during your journey. As well, hopefully, we will meet again. take care, Irena
English version (via Google Translate): Very good tour with a lot of interesting background knowledge, humorous. Unfortunately it was bitter cold on this day. [Original comment: Sehr gute Tour mit viel interessantem Hintergrundwissen, humorvoll erzählt. Leider war es an diesem Tag bitterkalt.]
TOUR GUIDE RESPONSE: Sehr geehrte Frau Ulrike, ich bin froh, dass Sie die Tour durch die Stadt genossen hatten. Ich hoffe, dass die empfohlene Restaurant war in Ordnung. Bleiben Sie gesund und, vielleicht wir sehen uns wieder. Alles Gute Irena
Fred MunichUnited States
The tour was very informative even though we had a little trouble connecting due to some miscommunication on my part.
TOUR GUIDE RESPONSE: Dear Fred and Peggy, thank you so much for this. I was pleasure meeting you and hopefully we will meet again.
Fred MunichUnited States
Wonderfull tour, she was prompt, very informative and entertaining
TOUR GUIDE RESPONSE: Even we had not so good weather, it was a good day. Thank you for allowing me to enjoy that day with you. Regards, Irena
Richard RoweUnited States
Irena did an excellent job of explaining not only the local area, but provided an excellent historical overview of the area from the first Greek settlements to the causes and results of the war of independence in the 90's.
TOUR GUIDE RESPONSE: Thank you Mrs. and Mr. Rowe. I hope this is just beginning of your getting to know Croatia and we will meet again. All the best, Irena
Kristen D.United States
Guide and driver were on time waiting for us at the port. They were very friendly and knowledgeable. The car was nice - a BMW. Everything was easy, as-promised. Our guide answered our questions well throughout the trip, even asked us some questions to make sure we were getting the experience we had hoped for. They were very willing to work with us to make sure we were happy. The guide was a great photographer, too, so my friend and I could get pictures together! It was a great experience.
TOUR GUIDE RESPONSE: Dear Alice and Kristen, thank you for these words. It means a lot to me. I'm glad you enjoyed the trip, since you initially wanted to visit Plitvice. I hope you will come back to Croatia. take care, Irena
Ursula BevanUnited States
TOUR GUIDE RESPONSE: Thank you Mrs Ursula. It was pleasure meeting you and introducing you my hometown and surrounding. regards, Irena
Angela M.Lightwater, United Kingdom
We had an excellent well organised tour. It is lovely to have such a knowledgeable guide
TOUR GUIDE RESPONSE: Thank you a lot.
Owen ReynoldsUnited States
Despite a late start due to unusual dense fog Irena from Zadar drove us in her very comfortable BMW X1 in early November to Krka National Park to see one of the most beautiful cascades and then returned via the very scenic coastal road. She is very pleasant. Her colleague, Marina, showed us the city of Zadar itself by walking tour. She is friendly, funny, enthusiastic, extremely knowledgable and able to enliven the sometimes dry subject of history.
Linda WebbUnited States
Our guide in Zadar, Sunny, was very informative and professional. She gave an excellent tour, answered questions, and was very fluent in English. WE would rate her with a 5. Mr. D gave the afternoon tour of Krka Park. He wasn't as fluent and did not understand us at times. He didn't give the informative tour that Sunny did. We enjoyed him but really wanted more information. Great tour all around! We would use your guides again.
TOUR GUIDE RESPONSE: Dear Mrs. Linda, thank you for your feedback. regards, Irena
TOURSBYLOCALS RESPONSE: We've reminded Irena of our policy on substitutions and received her assurances that it won't be repeated.
Robert KesslerUnited States
Irena did a workmanlike job on this short tour. The 'Sea Organ' was more than we expected and was well explained. The same is true of the churches.
Paula LiguoriUnited States
With our permission we had a different tour guide than Irena as we altered tour so we could go to the beautiful Roca Estate (HIGHLY RECOMMENDED!)& old town Zadar. ROCA was an amazing cultural experience! Owners are great people! While musicians play- drink, enjoy platters of amazing prosciutto, sausage and cheese! Anyway our guide was a HS Spanish teacher who we learned a lot about the culture, politics & history of Zadar! The old town sea organ was amazing to listen to and the tour was outstanding!
TOUR GUIDE RESPONSE: Thank you, dear Paula!!! Regards, Irena
Christi GomezUnited States
TOUR GUIDE RESPONSE: THANK YOU!
Christi GomezUnited States
TOUR GUIDE RESPONSE: THANK YOU!