Keith MoneyUnited States
Simona provided a wonderful personal tour of Naples (just 2 of us) that included a good mix of seeing Naple's neighborhoods and sights as well as sampling a good variety of local food specialties, from coffee and pastries to pasta and pizza. She was very flexible and attentive, willing to change things up according to our preferences, while staying focused on giving us an authentic Napoli experience. Simona is a delightful and knowledgeable young woman that we enjoyed immensely. It was a memorable day.
TOUR GUIDE RESPONSE: A memorable day....Keith, I am really happy it was! And for me an interesting exchange.with both of you. Thank you so much for this wobderful review!
We had Simona as our Tour leader which comprise of Seniors and kids. Though we have to alter our itinerary at the last minute but she facilitate us well. Thanks for us again for leading us Simona!!
TOUR GUIDE RESPONSE: Janista thank you for this excellent review. You and your family were a pleasant company and it was not difficoult for me to lead you, even under changed conditions. Thank you very much!
Margaret BogenschutzUnited States
We had a wonderful 3 hour walking tour of the City of Naples with Simona. She shared a wide range of knowledge and history of Naples as we walked around the city . To be honest, we wanted to visit Naples but were leery of walking alone due to its scary repution . Simona made our visit so comfortable and informative and delicious ! Exactly what we had hoped for. We also appreciate that Simona was able and willing to adjust our tour time (due to cruise ship excursion change).
TOUR GUIDE RESPONSE: Thank you Margaret for this very positive review! I was in good company with you, and was happy to see you liking Naples and feeling good in its lanes. I am happy when people get happy by visiting my hometown. Hope you will come back and enjoy our places once more, and with more time to disposal!
We had an unforgettable day with Simona. She took us on the Elena Ferrante tour and she showed us the city of Naples, and told us about its history and its people. Simona knew the answer to all our questions - and we had a lot ;). The very best: she spontaneously responded to our ideas and wishes (such as a ride on the funicolare to Vomero). It was like a trip with a good old friend. Grazie mille, Simona!
TOUR GUIDE RESPONSE: Catherine thank you for your very positive as well as sincere review! I had a very nice day with the two of you. And liked your enthousiastic way of visiting my hometown. Thank you so much!
Bruce ParisUnited States
This was our second tour with Simona and she was just as delightful as she was on the first one. If you want to see some of the lesser known, off the beaten path, types us places then I highly recommend booking a tour with Simona. She has a knack for finding those hidden gems of local shops, restaurants, architecture, and views that most people never get to experience. Highest recommendation!
TOUR GUIDE RESPONSE: Thank you for your WONDERFUL reviews, Bruce! It was so nice to me guiding your family in Naples too, after the time in Salerno. Wish you all the very best!
Bruce ParisUnited States
Simona provided such a wonderful tour experience. We initially thought Pompeii was going to be the highlight of the day but Simona showed us so many wonderful things in Salerno itself. From a wonderful pastry shop, to unique handmade craft shops, to a delicious lunch outside of a small deli we thoroughly enjoyed the charm and hospitality of both Salerno and its people. By the end of the day Simona had us feeling like we were visiting with a friend and not just a guide. Highly recommended!
TOUR GUIDE RESPONSE: Bruce, your words are really a joy to read to me! Thank you so much! It would be a great pleasure to meet you again...who knows? Take care!
TOUR GUIDE RESPONSE: Denis, a pity that you didn't write the reasons of your low rating! I hope you will do it.I can't see what you may have been missing in the tour.We dedicated 2 hours to mosaics and paintings, I told about techniques, styles, mythological contents.I started maybe wrong by showing you also some sculptures. Maybe you wanted only paintings? I was flexible in changing time and meeting you at train station and not at the museum, to help you getting there, as you were some confused by the big city.Pls advice
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.
Alison ReedUnited States
This review is long overdue! My 73 year old mother, her 72 year old friend, my 47 year old brother and my 44 year old self had a wonderful time in Naples in October 2017 with Simona! We love to eat. Simona took us to a variety of places to sample local fare. We most enjoyed the restaurant she took us to specializing in ragu. It was one of the best meals I've ever eaten! We also enjoyed highlights of the city along the way. Simona is an excellent guide and a lovely person! Come hungry and enjoy your tour!
TOUR GUIDE RESPONSE: Hi Alison, yes it was a very nice day with the five of you along Naples' streets...and in its hidden yummy corners (for insiders), I loved your lively company! I am now happy to read again from you, and to know that you remember about me while you are having a Neapolitan pizza....but you are now aware, it is absolutely not the same as in Naples!
Betsy (Elizabeth) GlasgowUnited States
She was absolutely the best guide we've ever had. Intelligent, kind, thoughtful, smart and fun.
TOUR GUIDE RESPONSE: Betsy thank you for this enthousiastic review! I am glad you appreciated, and imagine so that you had a beautiful day in Ravello and Amalfi. Thank you, take care
We had a great tour with Simona, who was very knowledgeable, personable and accommodating, and generous with her time. She gave us a valuable new insight into Naples (including some great food experiences!), and we appreciate that very much - many thanks, Simona! We would highly recommend the tour to anyone wanting an enjoyable and stimulating visit to Naples.
TOUR GUIDE RESPONSE: Hello Philip, thank you, it's a delight for me to read how you appreciated the tour and the day in Naples. Thank you for everything!
Vincent VicariPoint Pleasant Beach, NEW JERSEY, United States
Chris AgostinelliUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Niall HaighUnited Kingdom
Simona is a knowledgeable and generous tour guide and is highly recommended. We had a great time.
TOUR GUIDE RESPONSE: Thank you for your positive review, Niall. I am glad that you appreciated my guidance and the time we spent together
Bk SnyderUnited States
Simona was great. Started a bit slow. Thought it was pricey for the content. We had another tour guide tell us where to go and what things were then we were about to wander by ourself then meet up every 45 min or so. While fun to have pizza wished she would have told us what to ordered then let us enjoy by ourselves. Also the underground was in full english so she could have just met us on the other side. She was very nice & knowledgable. We would use her again
TOUR GUIDE RESPONSE: Thank you very much for taking your time to write this kind and honest review. I will certainly keep your suggestions in mind for the future!
Superb food tour sprinkled with historical facts! We loved our visit to tiny church and (ex) living quarters of 18th c. fertility saint M. Francesca, amidst vibrantly chaotic Spanish District. Ancestral ambiance, self-punishment relics, "miracle fertility chair". We interacted with local merchants and tasted HEAVENLY specialty coffee, the most peculiar dishes (pig tripe with lemon, anyone?!), finest pizza/pasta Napoli has to offer! We recommend Simona to anyone looking for an informative and fun tour.
TOUR GUIDE RESPONSE: Thank you so much for this intriguing review, Annabelle! It was a really pleasant tour for me too, with such an interested family in both our food and heritage, having fun myself with the four of you!
Timothy SmithUnited States
Simona was wonderful. The tour was well paced, and we learned a lot about Naples. Her English was excellent, and she was great with our kids.
TOUR GUIDE RESPONSE: I am really glad to read the tour was satisfying for both parents and children. Maybe the riddles helped to make it funny too...
Brandon SchenkUnited States
Simona was absolutely amazing and incredibly accommodating to my mother and me. We started the day thinking we were getting a private food tour, but we received so much more including history of Naples, interesting locations, great food, and great recommendations and advice on other trips (Simona helped us navigate things to do on Capri). The food selections were native to the area and the highest quality. It was delicious and the addition of her amazing company made it even more remarkable!
TOUR GUIDE RESPONSE: I must thank you, Brandon and your mother for the lovely day together, And once more for your wonderful review! Take care
Monica BeanUnited States
What a wonderful way to experience Naples, with a true Neopolitan! Simona provided a wonderful tour for me. A real "foodie", she was truly informed on local cuisine and had wonderful relationships with the vendors. We wandered the streets and markets, tasted the food, explored the monuments and often interacted with the locals. I felt like a real Neopolitan! Simona was very knowledgable and way to be with. She made a sometimes intimidating city feel manageable and friendly. 5 stars!
TOUR GUIDE RESPONSE: Monica, thank you so much for this excellent review. It was a real pleasure for me to show you my hometown from an insider point of view, and I am happy that this came through and was appreciated by you. Thank you again!
Apres un tour de Naples avec Simona, nous avons passé une nouvelle journée à Pompei ... les petites anecdotes que vous ne lirez pas dans les livres, elle les connait ;-) ! Nous n'oublierons pas l'origine des vespasiennes !!
TOUR GUIDE RESPONSE: Et oui, les petites histoires à mésure d'enfants aident à se rappeler les plus grandes. Merci encore Géraldine!
Se promener dans Naples avec Simona était vraiment très agréable et elle n'eut pas le travail le plus aisé avec mes enfants de 7 et 10 ans perpétuellement à l'affut de nouvelles questions !! Découverte des petites choses que vous ne verriez pas, les sous sols insolites, les traditions et superstitions, elle n'a rien oublié ! Une délicieuse pizza tous ensemble a couronné cette belle journée. Merci Simona !
TOUR GUIDE RESPONSE: Merci à Vous Géraldine, ça a été un plaisir d'avoir deux voyageurs comme Vos enfants, si curieux de tout et plains d'enthousiasme pour Naples et pour tout ce que nous avons vu et visité!