Robert LeBlancHouston, TEXAS, United States
Simona did a great job on our one-day walking tour of Naples. She helped us learn a great deal about the city and included the major sites in which we had expressed an interest. More importantly, she shared her love of the city and suggested additional things we had time for that day. We loved the pace of the tour, the stopping for coffee to learn about Neapolitan pastries, and the local pizza place she suggested for lunch. While we loved the cruise and other tours we took, her tour was a favorite.
Susan C.United Kingdom
My partner and I had 4 days with Simona, 2 in Naples, then Pompeii and Oplontis, finishing with Capri. It was everything we dreamt of. Simona was fun, informative and showed us areas of the city we would have missed alone. Yes we walked miles, but so you should to see the city in its entirety, and using the funiculars and metro was fast and efficient and very little cost. The art, food and drink tour was great. 'My beautiful friend' was brought to life and I cannot wait to read the books again.
Catherine MccormackUnited Kingdom
This was an amazing tour. Simona is a perfect guide. She is so knowledgable on the Ferrante books and Naples that after just 4 hours you feel like you have a good understanding of the complexities and history of the city as well as the world Lenu and Lila inhabit. Simona's passionate, unique, Neapolitan eye takes you through the poorer areas of Lenu and Lilas youth to the elegant architectural beauty of the city in their slightly later years. Simona does this with great charm and warmth. A true gem!
TOUR GUIDE RESPONSE: Thank you Catherine for this really heartly review. It was so nice to tour two people so involved in the novels like you, and also so interested and wanting to understand as much as possible about Naples, starting from Ferrante's books. Hope this will help for what you are working on!
Julien YoseloffUnited States
Simona was a wonderful guide. We saw everything we hoped to see and much more. Would highly recommend this tour.
Simona was wonderful. We had 2 tired kids that were not always motivated to keep going in the heat, she was patient, understanding and engaging. We learnt a lot more than we would have if left to our own devices. We really enjoyed our visit to Napoli and our tour with her. Highly recommended.
TOUR GUIDE RESPONSE: Thank you very much Carine! It is mostly not easy with children, but I was happy I could find the way to make them interested and participating, although their weariness. A pleasure to guide your nice family, thanks very much to you too!
Helane NaimanUnited States
I was on the Elena Ferrante tour conducted by Simona M. This was simply one of the best tours I have ever been on. Simona was knowledgeable, interesting and fun. I was left with a greater understanding of the era in which the Neapolitan diaries stories began and a thirst to learn more. So so happy my sister and I chose this tour.
TOUR GUIDE RESPONSE: Thank you Helane, for this entusiastic review! I had a lot of fun with you, and it is always a big pleasure when the visitors are so interested and also passionate, as you and your sister were! This gives a deep sense to my work.
Nicholas L.United Kingdom
I would recommend this to anyone interested "My Brilliant Friend", the Neapolitan quartet and its mysterious author. We also learned a lot about the city and culture of Naples. Thank you, a brilliant tour!
TOUR GUIDE RESPONSE: Hello Nicholas, thank you first of all for your great rating and review! And thank you from Maurizio Pagano. Yes, I know Napulitanata, I recommend it to visitors when I hear they are interested in traditional music in Naples. I am happy that you enjoyed it! All the best to you and your sweet daughter, Simona
Margie L.United States
It was wonderful to discover this delicious part of Naples with a native! Simona took us on a fabulous walking food tour with interesting relevant Neapolitan history tossed in (much to the chagrin of my son, who wasn't enthused about history lessons over his summer vacation). We were all delighted to sample traditional Neapolitan pastries, espresso, fried fish/calamari/prawn street food and, of course, pizza from an award winning restaurant. Our one regret was eating too big a breakfast that morning :(
TOUR GUIDE RESPONSE: Thank you so much for your review, Margie, and happy that all the family enjoyed it! :-)
Simona Mandato is a first-rate professional guide of the highest quality. I was initially hesitant about booking this tour, because I knew I would only be satisfied with a knowledgeable and enthusiastic guide. I needn't have worried. Simona answered all our questions and thoroughly entertained us as well. It was obvious that she knew her material inside and out and loved sharing her knowledge. Additionally, our tour extended beyond the world of Elena Ferrante to cover all our Naples interests.
TOUR GUIDE RESPONSE: Wow Peter, this sounds great! It was a pleasure to share and also to exchange knowledge with the two of you. Thank you from my heart! Simona
Simona was a wonderful guide who went above and beyond to make sure we had the best time and was ful of knowledge of all the area. We would highly recommend Simona for a guide. Trish.
TOUR GUIDE RESPONSE: Hello Trish, I was glad to spend 4 days with nice people like you, and making sure you "had the best time" was a pleasure to me! Simona
Joram H.Mae Rim, CHIANG MAI, Thailand
Simona is an excellent tour guide. We enjoyed our visit to Naples downtown with her.
TOUR GUIDE RESPONSE: I tahnk you very much for this review, Joram. I enjoyed my time with you as well!
Joselyn WellsUnited States
TOUR GUIDE RESPONSE: Thank you for kindly rating
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Peggy Ann MorrisonUnited States
TOUR GUIDE RESPONSE: Thank you, Peggy!
We thoroughly enjoyed the tour with Simona along the venues of Elena Ferrante's wonderful book "my brilliant friend". Particularly the deep insights into the society these days and the link to where we are today. Her knowledge and wisdom combined with the ability to connect with us and to take us on a journey was exceptional! Many thanks!
TOUR GUIDE RESPONSE: Thank you Daniel for this wonderful comment: it is a joy for me when someone really appreciates not simply a tour, but getting inside things...what I always try to do in my tours - and especially with this one. Thank you!
Leonie GroenUnited Kingdom
we had a wonderful, partially customised tour as per our request - we had some specific ideas on what we wanted to see, and Simona more than delivered on this! After the tour we felt that we had seen so much on and in Naples that it was hard to grasp we had done that within a couple of hours! Simona is extremely knowledgable, very accomodating and we highly recommend her!
TOUR GUIDE RESPONSE: I have a wonderful remember of that day with both of you, and I am happy that you liked it - the day and Naples! - so much. Thank you for being so interested and participative. And thank you once more for this review!
Gary HartUnited States
Our Ferrante tour was excellent with fascinating visits to the Ferrante neighborhood and a special tour of the local library. We enjoyed getting away from the regular tourist scene and visiting parts of working class Naples. Simona was a wonderful guide—personable with an excellent knowledge of the Ferrante books. Gary H.
TOUR GUIDE RESPONSE: Thank you very much, Gary, I am really happy that you and your wife enjoyed our tour. And thank you for taking part to it with sincere interest and questions!
Judie F.United States
Simona provided an exceptional tour, extending to add custom content as we had requested. She appreciated our interest in Naples' intellectual history and responded positively. She brought Elena Ferrante's third main character—the city—alive. We also enjoyed talking with her about the books and hearing about the upcoming HBO series based on them. Grazie mille, Simona!
TOUR GUIDE RESPONSE: Judie a special thank you for this extra positive commentary of yours. It was a great pleasure to me too to accompany people like you who know so much about Naples, its history and culture. Thank you for having such a big interest in my beloved hometown!
Leo LaporteUnited States
Simona is smart and engaging. We had hoped to make it to Pompeii on this tour but due to road problems we could not. Simona was flexible and gave us a great tour with more time in Amalfi and Positano.
TOUR GUIDE RESPONSE: Thank you Leo, It was a difficoult day with works on some roads and traffic, so I was very thankful for your understanding! Flexibility is one of the first "gifts" a guide must have,I think. So I take it as a big compliment! I was very happy that you could enjoy the day anyway!
Many thanks to Simona. She did a perfect job, showed us the stories and backgrounds of Elena Ferrante as well as the secrets slumbering in Pompeii. A perfect day!
TOUR GUIDE RESPONSE: Hello Werner, thank you for your very flattering review. I am happy that it was a perfect day for you and your wife, since it was a special day for you!
Simona was a fabulous guide. She tailored the tour to our requirements and took the extra time to ensure we experienced everything we were interested in seeing and learning about. Her knowledge of Naples, it's food, art, history and cultural was exceptional. We had a wonderful day and given it was our only full day in Naples, it was time very well spent. We highly recommend Simona and her art and food tour.
TOUR GUIDE RESPONSE: Thank you Daniel for what you wrote, I am really happy that you appreciated and liked my tour, the art as well as the food. It was a pleasure for me too to guide interested and lively people like you.
Keith MoneyUnited States
Simona provided a wonderful personal tour of Naples (just 2 of us) that included a good mix of seeing Naple's neighborhoods and sights as well as sampling a good variety of local food specialties, from coffee and pastries to pasta and pizza. She was very flexible and attentive, willing to change things up according to our preferences, while staying focused on giving us an authentic Napoli experience. Simona is a delightful and knowledgeable young woman that we enjoyed immensely. It was a memorable day.
TOUR GUIDE RESPONSE: A memorable day....Keith, I am really happy it was! And for me an interesting exchange.with both of you. Thank you so much for this wobderful review!
We had Simona as our Tour leader which comprise of Seniors and kids. Though we have to alter our itinerary at the last minute but she facilitate us well. Thanks for us again for leading us Simona!!
TOUR GUIDE RESPONSE: Janista thank you for this excellent review. You and your family were a pleasant company and it was not difficoult for me to lead you, even under changed conditions. Thank you very much!
Margaret BogenschutzUnited States
We had a wonderful 3 hour walking tour of the City of Naples with Simona. She shared a wide range of knowledge and history of Naples as we walked around the city . To be honest, we wanted to visit Naples but were leery of walking alone due to its scary repution . Simona made our visit so comfortable and informative and delicious ! Exactly what we had hoped for. We also appreciate that Simona was able and willing to adjust our tour time (due to cruise ship excursion change).
TOUR GUIDE RESPONSE: Thank you Margaret for this very positive review! I was in good company with you, and was happy to see you liking Naples and feeling good in its lanes. I am happy when people get happy by visiting my hometown. Hope you will come back and enjoy our places once more, and with more time to disposal!
We had an unforgettable day with Simona. She took us on the Elena Ferrante tour and she showed us the city of Naples, and told us about its history and its people. Simona knew the answer to all our questions - and we had a lot ;). The very best: she spontaneously responded to our ideas and wishes (such as a ride on the funicolare to Vomero). It was like a trip with a good old friend. Grazie mille, Simona!
TOUR GUIDE RESPONSE: Catherine thank you for your very positive as well as sincere review! I had a very nice day with the two of you. And liked your enthousiastic way of visiting my hometown. Thank you so much!
Bruce ParisUnited States
This was our second tour with Simona and she was just as delightful as she was on the first one. If you want to see some of the lesser known, off the beaten path, types us places then I highly recommend booking a tour with Simona. She has a knack for finding those hidden gems of local shops, restaurants, architecture, and views that most people never get to experience. Highest recommendation!
TOUR GUIDE RESPONSE: Thank you for your WONDERFUL reviews, Bruce! It was so nice to me guiding your family in Naples too, after the time in Salerno. Wish you all the very best!
Bruce ParisUnited States
Simona provided such a wonderful tour experience. We initially thought Pompeii was going to be the highlight of the day but Simona showed us so many wonderful things in Salerno itself. From a wonderful pastry shop, to unique handmade craft shops, to a delicious lunch outside of a small deli we thoroughly enjoyed the charm and hospitality of both Salerno and its people. By the end of the day Simona had us feeling like we were visiting with a friend and not just a guide. Highly recommended!
TOUR GUIDE RESPONSE: Bruce, your words are really a joy to read to me! Thank you so much! It would be a great pleasure to meet you again...who knows? Take care!
TOUR GUIDE RESPONSE: Denis, a pity that you didn't write the reasons of your low rating! I hope you will do it.I can't see what you may have been missing in the tour.We dedicated 2 hours to mosaics and paintings, I told about techniques, styles, mythological contents.I started maybe wrong by showing you also some sculptures. Maybe you wanted only paintings? I was flexible in changing time and meeting you at train station and not at the museum, to help you getting there, as you were some confused by the big city.Pls advice
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.
Alison ReedUnited States
This review is long overdue! My 73 year old mother, her 72 year old friend, my 47 year old brother and my 44 year old self had a wonderful time in Naples in October 2017 with Simona! We love to eat. Simona took us to a variety of places to sample local fare. We most enjoyed the restaurant she took us to specializing in ragu. It was one of the best meals I've ever eaten! We also enjoyed highlights of the city along the way. Simona is an excellent guide and a lovely person! Come hungry and enjoy your tour!
TOUR GUIDE RESPONSE: Hi Alison, yes it was a very nice day with the five of you along Naples' streets...and in its hidden yummy corners (for insiders), I loved your lively company! I am now happy to read again from you, and to know that you remember about me while you are having a Neapolitan pizza....but you are now aware, it is absolutely not the same as in Naples!
Betsy (Elizabeth) GlasgowUnited States
She was absolutely the best guide we've ever had. Intelligent, kind, thoughtful, smart and fun.
TOUR GUIDE RESPONSE: Betsy thank you for this enthousiastic review! I am glad you appreciated, and imagine so that you had a beautiful day in Ravello and Amalfi. Thank you, take care