Nanette M.United States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Rashmi HejeebuUnited States
Excellent job. She knew pertinent history with a passion and gave us a wonderful view of history and the city
TOUR GUIDE RESPONSE: Dear Rashmi, Thanks for your visit and hello to your dear friends! Janna
Kimber BradburyUnited States
I husband I felt like we were meeting a friend in Berlin. Janna Is friendly, fun, and knowledgeable. She makes recommendations but also for Filled our own requests. We would've missed out so much on Berlin if we had booked a tour through the ship or a big bus tour. Guides don't get any better
TOUR GUIDE RESPONSE: Thank you so much, Kimber! See you next time in Berlin!
Dennis PedraUnited States
Dennis PedraUnited States
Charles DoyleTexas City, TX, United States
Janna was terrific... she was extremely knowledgeable about the sites we toured... Brandenburg Gate, Reichstag Goverment District, Potsdamer Platz, Checkpoint Charlie, etc etc and we had not been to Berlin since being in the service in 1958. Highly recommend her if you are interested in leaning the important facts and history of Germany with Berlin the center piece and enjoying a wonderful tour with a very pleasant lady!
TOUR GUIDE RESPONSE: Thanks, Charles, seems like all went well with the travel with wheelchairs. All the best to your family!
Steven ParadiseUnited States
Janna was a fantastic guide. She was incredibly knowledgeable, personable and friendly. She arranged for an excellent driver, Kie, to meet us at the ship and drive us the 3 hours to meet her in Berlin. It was a very comfortable Mercedes van and the four of us had plenty of room. Janna met us in Berlin and took us on a great walking and driving tour, tailored to our requests. It was an absolutely wonderful experience and we would not hesitate to recommend Janna.
TOUR GUIDE RESPONSE: Thank you, Steve and Jane, all the best to you!
John T.Toronto, ONTARIO, Canada
Thomas FrankelUnited States
Janna provided a wonderful and fast tour of Berlin for me and my three grandchildren (ages 23, 17 and 16). Coming from a cruise ship it required a two and a half hour drive to reach Berlin and a three hour trip to return. We spent six hours with Janna and she squeezed as much of Berlin as possible into that time frame. I have to also comment on our driver Thomas who transported us to and from the city. He was totally professional and an outstanding driver. Great day!
TOUR GUIDE RESPONSE: Dear Thomas, it was nice meeting you and your grandchildren. All the best! Janna
Meta ScharreUnited States
Mary WicenskiUnited States
Our family thoroughly enjoyed our walking tour with Janna. She met us at our hotel, which was very convenient for us as we were not at all familiar with the city. Janna was punctual, personable, and informative. She is extremely knowledgeable, and our family all agree that we learned so much from her above and beyond what we learned in school! Janna is passionate about Berlin, and we would be happy to tour with her again if we are fortunate enough to revisit the city in the future.
TOUR GUIDE RESPONSE: Thanks, Mary, nice to meet your family! Janna
Nancy MuenchUnited States
The photos that Janna used to show the condition of an area were immensely helpful in understanding the effects of WWII and the Russian occupation. Great tour and we were impressed with her knowledge. She also helped us find the easiest transportation to Potsdam by the S-Bahn for our next day trip.
TOUR GUIDE RESPONSE: Thank you, Nancy, I wish you a pleasant Germany/Austria-trip!
Jodi van DompselerCanada
As a professor leading a group of university students on a Holocaust Study Trip, Janna was the perfect guide for our group. She was very interactive and constantly asked the students questions, encouraging them to think, wonder, and approach what we were learning critically. In other words, she was as much a teacher as she was a tour guide. In particular, Janna was an excellent guide for the Jewish Museum - we would not have gotten as much out of that visit as we did if we had not gone with her.
TOUR GUIDE RESPONSE: Thank you so much, Karen, it was a pleasure to meet such interested students and professors!
Kay Charlotte Pozda WaltenUnited States
I can say that my time with Janna was superb. She is personable, extremely knowledgeable and passionate about Berlin. I have been in the travel and tourism industry for over 25 years and tend to be picky about tours and hospitality services. I can tell you first-hand your time spent with Janna will be one of the best investments of your time and money that will enrich your Berlin experience.
TOUR GUIDE RESPONSE: Thank you so much, Kay! See you next time, and : Merry Christmas to you! Janna
Robert ONeillUnited States
John FippenUnited States
William CondonSouth Dennis, MA, United States
So glad we braved the two hour drive to Berlin. What an amazing city to see. Janna did a lovey job and the our driver was wonderful.
Ern ShermanUnited States
Janna was an exceptional guide and tailored our tour around our interest. Despite street closings due to the veladrone bike race we did not miss a thing.
TOUR GUIDE RESPONSE: Thanks Ern, enjoy the rest of your stay in Berlin! Janna
Edmond P.United States
We booked a day tour from Warnemunde to Berlin. Our driver met us at the port and we met Janna in Berlin. For six hours she gave us information, insights and perspectives only a local could do. Excellent tour!
TOUR GUIDE RESPONSE: Thank you, Ed, hope you enjoyed your cruise! Janna
Jamie BenjaminUnited States
TOUR GUIDE RESPONSE: A nice day we had, especially at the former CIA/NSA headquarter on Teufelsberg! All the best to you and your family, Janna
Caralee AllsworthUnited States
TOUR GUIDE RESPONSE: Dear Caralee, best greetings to you and Diana! Janna
Steven LaireUnited States
Superb knowledge. Very adaptable to suit our schedule. Highly professional. Cool sense of humor.
TOUR GUIDE RESPONSE: Hi Stephen, thanks so much for that!! Best wishes Janna
Joseph McAdamsUnited States
Janna was very personable and informative. Responsive to our wishes or able to make good suggestions.
TOUR GUIDE RESPONSE: Dear Kim, hope you had a nice cruise! Best regards Janna
Karen KormanUnited States
Janna was a great guide - she was knowledgeable and personable and took us to the high points of this tour. We were only sorry that she had to leave us at the Jewish Museum rather than go there and give us an overview. As it turned out, there were no self guided tours available which would have lent greater insight into the exhibition.
TOUR GUIDE RESPONSE: Dear Karen, yes, that was a rare thing to happen they ran out of audioguides in the Jewish Museum. Thanks for being here, enjoy your last day in Berlin tomorrow!
Alfred FaderUnited States
Janna was extremely knowledgeable about our items of interest and as a result our time with her was highly informative and educational. Further, it was a pleasure to be with her and it was our good fortune to have that opportunity. We would certainly use her again and give our friends her name. Dr. and Mrs Fader
Jan WitheeUnited States
Janna met us at 10:00 a.m. for a four hour tour of Berlin. Since we had already done a city bike tour the day before, a city bus tour on the day of arrival and another yet-to-be taken bike tour out in Potsdam, we didn't want to duplicate our efforts. Janna knew my husband was an architect, so her focus was the re-building of Berlin, the culture of the times, details of developments, etc. We took buses and trains to get to the eastern areas; Janna was professional and flexible - outstanding!
Douglas ReedUnited States
Jana R was excellent in all regards and would highly reccommend her to anyone who was traveling to Berlin--Outstanding!
Jack SchulerUnited States
Janna was just terrific. Our 2 day tour involved some complicated maneuvers and she made it successful.
Terry HongCA, United States
Janna is very knowledgeable about Berlin main attractions and was able to accommodate us with the sites we already saw, we highly recommend her. She was very forefront and update her status promptly.
Stephen AdlerCHAPPAQUA, NEW YORK, United States
Janna is a wonderful guide. She has a great range of information about the history and culture of Berlin which she shares in an interesting and articulate manner. Her language skills are excellent and it was a great pleasure to spend the afternoon with her.
John GrowneyUnited States
Janna is OUTSTANDING !! She arrived on time. She is enthusiastic, energetic and organized. Janna was very knowledgeable but still kept the tour fun. Janna's speaking voice is clear and easy to follow. I would recommend her tour to anyone wanting to see Berlin.
Walter [Woody] GarnseyUnited States
Janna is fabulous. She gave our 6-person group a wonderfully interesting and thorough 1/2-day "20th-21st Century" Berlin walking tour. She is extremely knowledgeable, articulate, and personable, and she provided us a fascinating in-depth introduction to most of the important inner city sites pertaining to the Berlin experience of the past 100 or so years. We couldn't recommend her more highly. Our only disappointment was that we didn't have time to have her give us at least a full day tour.
Chantal TaicUnited States
Wish we had one more day to spend in Berlin so we could have spend more time at some of the places we visited. Next time... Thank you Janna.
Chantal TaicUnited States
We had a wonderful experience with Janna. She was well informed in many topics such as history, architecture and culture of Berlin. She was organized and flexible. She customized our tour to accommodate our wish list and we got a great overview and experience of Berlin within the limited time we were there. We were 4 adults with many questions and many items on our list. I suggest you contact her in advance if you have any specific topics or sights you want to explore or see.
Ned GargiuloUnited States
Extremely knowledgeable of the history and currents events of Berlin, in addition to being a extremely fabulous guide and lovely woman. Highly recommend for everyone!
William LevitUnited States
My wife and I had a wonderful day tour of many of the must see sights of Berlin - a city we had not been back to since the Wall came down - with Janna. She is extremely knowledgeable and a pleasure to have as a guide, We would not hesitate to recommend Janna to others. Bill Levit, Milwaukee,, Wisconsin USA
Gregory VincentUnited States
Jenna was an excellent guide. Knowledgeable, friendly and interesting. Fantastic knowledge of Berlin.
Janna was a perfect guide for Berlin. She adjusted the tour to our needs attended to everyone's questions and maintained a delightful sense of humour through the trip. Her knowledge was exceptional. She put today and historical Berlin in the context of WW2 in a way that did not shy away from Germany's past. Her driver Robert added to the value of the tour. Highly recommended.
Linda P.United States
What a great tour, Jenna was so professional. Made our tour in berlin special. Ask her to take to the place for lunch she dances at. What a great setting and great food. Thanks
Thomas RayUnited States
It was the highlight of our group's Baltic Sea cruise! Janna was so informative and friendly. We really appreciated all of the places she showed us and the great insight into the German people and culture. We could have spent several more days with her in Berlin.
Mark LevyUnited States
Our time spent with Janna was the highlight of our 3 city vacation. Her love of Berlin, her deep knowledge, and her ability to communicate both facts & mood provided an unparalleled glimpse of the city. My interest centers on 20th century history & Janna walked us into a terrifying mid century past out to a vibrant & modern present. Her insights & commentary on architecture, government & lives led was rich & textured. She is the consummate guide. Mark Levy, NJ
Thomas KreilickUnited States
Despite adverse weather, Janna collected us, moved us by cab and led us through the Camp with great direction and insights. It was an impactful tour thanks to her. She is a 5 star guide!
Thomas KreilickUnited States
Excellent driving tour of the city with train station pickup and delivery to our flat. Janna provide excellent insights and observations along the way; a very top notch tour guide!
Ted J.United States
This was our first tour with toursbylocals. When Janna arrived in our hotel lobby our concerns quickly subsided. With the help of Janna and our driver, we were able to tour the major attractions of Potsdam including an inside tour of the Sanssouci Palace. Janna was very responsive to our interests and provided us with a customized tour of Potsdam which ended with an enjoyable boat ride back to the outskirts of Berlin. We have been on many tours and had many tour guides. Janna is one of the best.
David MiraldiUnited States
Janna was very informative and adapted the tour to our interests. We enjoyed our time with her.
Erika PolanskyUnited States
Janna was prompt,knowledgeable and professional. The tour was everything I expected and then some. Erika Polansky
Wesley SorensenUnited States
Janna was exceptional. The tour was well planned and her knowledge of the area added to our enjoyment. She was flexible and suggested options that were very much appreciated.
Diana SteinUnited States
janna was extremely knowledgeable , flexible and showed up sites we would not normally see on a regular tour.. well worth the time and cost.. She is very pleasant and open/honest
TOUR GUIDE RESPONSE: Thank you so much Diana, I hope you found some nice dark chocolate in that store!
Diana SteinUnited States
Philip TerryUnited States
Janna conducted a fantastic tour for us! She was well organized, very pleasant and easy to talk with, and her English was excellent. Her thoughtful description of the situation faced by camp inmates allowed us to understand, perhaps as well as one can without actually having been there, what their existence was like. Although visiting a concentration camp is a very sobering experience, we had a great time getting to know Janna and gaining an understanding of some of Germany's history.
TOUR GUIDE RESPONSE: The Memorial Sachsenhausen, former Concentration Camp, leads us straight to Germany's darkest past, and it is the most difficult part of my work as Berlin guide. I am very thankful about your comment, and it was nice to meet you two, father and daughter, in Berlin.
Javier Alvarez CampilloSpain
We did enjoy the tour very much. Janna was an excellent guide and companion and adjusted the tour to my mother pace so she did not get tired. The final return to Berlin in boat was a really nice touch.
TOUR GUIDE RESPONSE: Muchas gracias, Senor Campillo, fue un placer estar con Su madre y con Usted ese dia en los jardines y lagos de Potsdam. Saludos desde Berlin, Janna
Nancy SchafferUnited States
My client had a wonderful time on her tours in Berlin with Janna. Janna was very knowledgeable, pleasant, and her English was excellent. They had 4 days of touring together in Berlin and the surrounding area. My client enjoyed Berlin so much that she is hoping to return in the near future. Thank you, Janna, for providing my client with such a memorable experience.
TOUR GUIDE RESPONSE: Dear Nancy, I really enjoy spending several days with my guests, so we can really appreciate different perspectives on Berlin. City with and without car, museums, palaces, lakes, parks... we had it all. Thank you!
Carol McMurryUnited States
Jeff SalkinUnited States
Fabulous tour guide! Janna was exactly what our tour group was looking for. Very knowlegable, professional, pleasant, and punctual. Janna was able to give us a good overview of Berlin in our customized tour.
TOUR GUIDE RESPONSE: Jeff, I really liked your travel group, and I appreciated your huge interest in Berlin. We did see quite a bit in 8 hours. And it's still, or let's say again, winter in Berlin...best regards to the others! Janna
David BoehmHong Kong
Janna is a lovely lady who knows Berlin very well and provides a comprehesive tour suited to individual needs. We recommend taking this tour with a car & driver to maximize your day.
Adrian MatonUnited Kingdom
My tour with Janna gave me an insight in to Berlin's past that I would not have discovered on my own. Unpromising-looking courtyards that I would have walked past were the gateways to some wonderful old buildings and their secret interiors; an atmospheric ballroom, a disused synagogue that now houses a spectacular restaurant under an ornate dome, and a silent movie theatre are just some examples. Janna's portfolio of photographs of old Berlin were very illuminating too. Altogether an excellent tour.
Ann CurtisPlano, TX, United States
Janna was great to work with us on recommending a hotel for some of our tour group to use. Her knowledge of world war II and how the Nazis had impacted Berlin was amazing. She also had a huge command of the history of German royalty.
Janna was an exceptional guide,organized,knowledgable and informative.The tour was beyond our expectations,thanks to her expertice in the history of Berlin and Germany.The driver of the van was excellent,very road conscious in the long ride to and from the port to Berlin.
Jennifer MichelUnited States
Touring Berlin with Janna was great. She was incredibly knowledgeable about WWII and Hitler's rise and fall and explained in detail everything we were interested in. She even got us reservations to have tea atop the Reichstag and dinner in the TV Tower, both well worth doing. We would recommend her for everyone traveling in Berlin with an interest in history. Her English was excellent too.
TOUR GUIDE RESPONSE: Thank you, Jennifer, and say hello to your son!
Jennifer SmithUnited States
My husband and I enjoyed a full-day tour of Berlin with Janna. I have to say, not only was she incredibly knowledgable, but she mapped out an itinerary to ensure we hit the high spots of this very large city, while taking time to enjoy the culture-- a coffee and pastry in a local cafe, and walking around the neighborhoods. It was the perfect mix of walking and driving, which was great for a very rainy day in Berlin. She was also just a delight to be with and took us to her favorite spots.
Tom TrussBC, V4K 2T2, Canada
We had 7 people on out tour with Janna and we all thought she was great, very informative and professional. The only thing I personally didn't like was the drive from Warnemunde to Berlin but that has nothing to do with Janna. We saw everything we wanted to see in the time we had, and learned a lot. I would recommend her to anyone wanting a tour of Berlin.
Carl CromeFrilsham, BERKSHIRE, United Kingdom
What a great tour, Janna was excellent, the tour was perfect for a first timer's look at Berlin. Janna english was gain perfect and would say to anyone with 6 hours to spare do this tour.
Sandra LauHong Kong
Bill KeenerAtlanta, GA, United States
Thank You Janna! I did not know that I could have such an amazing experience. Berlin is a beautiful city, and so much to see. I could not have dreamed up a way to see it better than you did. Truly a lifetime experience for me, and could not have been possible without you. I hope that one day I will visit again, and that you and I will be able to explore even more of your wonderful City. Thank you Janna, Thank you.
TOUR GUIDE RESPONSE: Bill and I dug deep into the most miserable German past, being in the concentratin camp and also in Berlin concentrating on "the worst".
Bill KeenerAtlanta, GA, United States
Only more time could have made this tour better. Would have liked to have seen the "island" more, and inside, but as I said, "only more time" could have made this better. Thank you Janna