Patti JollyUnited States
We really enjoyed this tour. Susanna was very accommodating and knowledgeable.
TOUR GUIDE RESPONSE: Hi Patti, It was lovely to spend the day with you, your parents and sister. Hoping all of you returned home now and keeping well. All the best for weathering the Covid 19 storm. Arohanui (blessings to you and yours in Maori language), Susanna
Peter GreisUnited States
Susanna was one of the best tour guides EVER! There wasn't a question she couldn't answer! We especially enjoyed the living Maori village and the Wai-O-Tapu geothermal area. Susanna also introduced us to Manuka Honey and we toured a Kiwi farm. She even recommended some great shopping spots in our cruise port Mt. Maunganui that kept us busy the following day. At the end of the tour, we felt we were saying goodbye to, not just a great tour guide, but a good friend. Highly recommend this tour with Susanna.
TOUR GUIDE RESPONSE: Kia Ora Folks, I had a marvellous day with you also. It’s engaging, intelligent folks like you that make my guiding such a pleasure. I’m so glad you also had the opportunity to check out some of my favourite shopping spots on your second day in Port of Tauranga. Arohanui (blessings to you and yours in Maori), Susannna
Susanna led a great tour with interesting comments on many aspects of life in New Zealand in addition to in depth comments on the sights we saw. The whole family enjoyed it as well as the comfort of the transport. 5 star tour!
TOUR GUIDE RESPONSE: Kia Ora John and famile, I thoroughly enjoyed my day with you and yours from far and wide. Thanks for finding and choosing me on TBL. Arohanui (blessings in the Maori language), Susanna
Susanna was terrific. Very knowledgeable, efficient, passionate and entertaining. It was a most lovely day and we were all very satisfied and impressed with her services. We would highly recommend her.
TOUR GUIDE RESPONSE: Hi Elaine. Thanks for the lovely review. Much appreciated coming from an industry pro as yourself. I hope I can be of service to you or your clients in future. Bon voyages until then, Susanna
Richard N.United States
Andreas was terrific! Personable, knowledgeable,and flexible. When we couldn't do certain parts of the tour because of some violent storms, he was ready with alternatives that made sense, given the storms and the weather predictions. The sheep-herding and shearing demonstrations were fantastic
TOUR GUIDE RESPONSE: Hello Richard and Ann, I so enjoyed our day together in Rotorua and surrounds. I think you've got me and another guide Andreas confused. But that's ok! He sounds terrific. For our day together, we had perfect weather and saw the Living Maori Village and the Kiwi fruit orchard together as well as lunch near the Redwoods forest. Here's hoping the rest of your New Zealand and Australia visit went smoothly. Safe travels and Arohanui (blessings to you and yours in the Maori language), Susanna
Anthony ToogoodQualicum Beach, BC, Canada
We had a fun day with Susanna and she showed us all the things we expected to see. Since we had already been to the geysers, this tour provided us with a new experience there. Highly recommend her tour.
TOUR GUIDE RESPONSE: Hi Anthony and Irene, I thoroughly enjoyed the day with your group. The Rotorua Naturally tour gave us a chance to cover a lot of ground and see some of the sights off the beaten track. Thanks for choosing me and enjoying the wonderful backyard I call home. Cheers to you and yours, Susanna
Edmond P.United States
Sussanna was excellent! She was knowledgeable and professional giving us the background and history of the places we visited with a true local understanding. Definitely recommend her to anyone!
TOUR GUIDE RESPONSE: Hi Ed, Thanks for selecting me to be your guide. You folks were excellent company and asked some great questions-- that is fantastic as it keeps me sharp and always learning! Hoping you all got home safe and sound and hope your recollections will inspire lots more lovely travellers in our directions! Arohanui, (Maori for blessings to you and yours) and Cheers, Susanna
Patty VilleggianteUnited States
Susanna was great and very accommodating and showed us a good time and seen a lot and recommended a lunch place that was good called the fat Dog, don't miss the Maori Village just incredible and a must see. I would highly recommend her if you want to see it your way.
TOUR GUIDE RESPONSE: Hi Patty, My day with you and your friends and family was lovely. It was really fun to share the highlights of my back yard with such an engaging bunch of people. You picked a great time of the year to visit and it was wonderful to share time with a group that was keen to squeeze the most out of the time available. Cheers to all of you and look me up if you head back this way. Susanna
Whitney KolquistUnited States
Susanna was an incredible guide. We enjoyed our day learning and exploring many areas surrounding Tauranga, including many hidden, off the beaten path, stops. Susanna is high energy, fun to chat with, highly knowledgeable and overall a lovely person to spend the day with in a beautiful country.
TOUR GUIDE RESPONSE: Hi Whitney, Hope you folks are home and snug in Minnesota. Fall has arrived here and its still looking green and awesome. Hope you had a safe trip home and that your business continues to thrive-- hopefully with some good ideas from your tour down under! Cheers for Now, Susanna
Chris VisserUnited States
Very tour, she is an expert on the area and very informative. Extremely knowledgeable to the economy of the area which made the tour very interesting. She took us to great spots that were unique and avoided the typical tour bus stops.
TOUR GUIDE RESPONSE: Hi Chris, I only just saw your lovely review. Many thanks and hope that all is well in your world. Cheers, Susanna (TBL guide in Tauranga, New Zealand)
Kelly BrownUnited States
Susanna, was awesome. Her 3 decade area experience and teaching background was a perfect combination for a wonderful experience. Her hospitality was truly appreciated.
TOUR GUIDE RESPONSE: Hi Kelly & Jan. I loved my day out and about with you two. Thanks for the generous comments and safe travels. Cheers Susanna
Robyn NeedhamUnited States
Our private tour with Susanna was wonderful! She has great local knowledge and knew exactly the key site attractions to show us and most importantly the order in which to see them so we didn't miss any time sensitive showings. We also like to get a flavor of local non-touristy places and Susanna was flexible in our itinerary to show us some "off the beaten path" sites. My husband likes history and Susanna was very well versed in local history and sharing info with us. Thanks Susanna! Cheers! WahooWa!
TOUR GUIDE RESPONSE: Kia Ora Robyn & Dan, I so enjoyed our day together. It’s a privilege to show off this wonderous landscape but even more so with lovely people on board. Y’all come now, ya hear! If you do please look me up. Safe travels and Arohanui (blessings to you and yours in Maori) Susanna
Mike LuceroUnited States
We had a blast spending the day with Susanna. She is very well organized and versed in her Taste of Plenty tour. We saw many crops and tasted lots of cuisine that are what makes New Zealand the incredible country it is. She has her tour down to a science and is just an overall fun person to spend the day with. We thoroughly enjoyed her and would highly recommend her.
TOUR GUIDE RESPONSE: Hey Mike and Dixie, I loved my day with you two-- especially sharing some of my favorite off the eaten track sites and bites. Hope all going well for you during the busy winter season. Look me up if you get away again down this way. Cheers and thanks for finding me on Tours by Locals :) Susanna
Dennis R.United States
TOUR GUIDE RESPONSE: Kia Ora Adele & Dennis, I enjoyed our day in Rotorua. I’m hoping you have smooth and memorable travels (for all the right reasons) ahead in NZ�� Arohanui (blessings to you and yours in Maori), Susanna
Mary Pat BeardUnited States
If you visit Akaroa on New Zealand's North Island, book a tour with Susanna of ToursByLocals. You won't be disappointed. Akaroa is a touring highlight for anyone, but it was made more so by Susanna's insightful commentary and in-depth knowledge of Maori culture and lore. She's knowledgeable, organized and thoroughly pleasant to be with. You can't go wrong by hiring Susanna to show you the wonders of Akaroa. The amazing part? She's an American ex-pat who has lived in New Zealand for yrs!
TOUR GUIDE RESPONSE: Thanks so much for your lovely feedback. I enjoyed sharing this wonderful place with you. ( just a slight correction— We checked out Rotorua together instead of Akaroa.) It’s easy to confuse the indigenous names! Regards to all the group, Susanna
Malou Crauser DaxLuxembourg
Susanna was just great, we saw the kiwi, bird and fruit, she drove us to hells gate which was a big experience and the tour was just great.All our requests were more than fullfilled, I highly recommend Susanna as "The Guide" , thank you so much
TOUR GUIDE RESPONSE: Kia Ora Malou& Grom, I so enjoyed your company and our visits to Rainbow Springs and Hell’s Gate. The itinerary was perfect as was the weather! Safe travels and hopes that our paths will cross again in Luxembourg or elsewhere on our wonderful planet. Arohanui (blessings in Maori) , Susanna
Janie BowersUnited States
Susanna was a super tour guide. The trip as well planned out and specific to our group's needs. We were off the tourist path and had a delicious lunch at a local spot. We all enjoyed the natural wonders of New Zealand and also our trip to a kiwi farm. Highly recommend Susanna!
TOUR GUIDE RESPONSE: Kia Ora Janie, I, too, enjoyed the day spent with you all. I love taking folks "off the eaten track" and being able to provide a unique and specialised experience. Thanks for the feedback and recommendation. Nga mini, Susanna
Charles ParkeUnited States
Susanna was a great hit with my group of 6 retired people. She related to us very well and everyone enjoyed her company. She has a lot of knowledge of the area and has an excellent way of presenting information most likely to due to he many years teaching. We all really like her. She was the best of our six different tour guides on our trip. Her PA(public address system) in her van was great and even people in the 3rd seat would hear her even when driving. We felt a bond with her.
TOUR GUIDE RESPONSE: Thanks for the feedback on the audio (pardon the pun!). Our little system is great for the tour guides as well as it saves our voices and helps us be confident that we are effectively communicating with guests. Thanks to your feedback, TBL has asked about our system. I will happily pass on the details to them when I get a day off and a chance to obtain the specs from our local car audio guy. Cheers, Susanna
Robert DowellUnited States
Susanna was amazing! Our taste of plenty tour included many local products like kiwi, avocado, seafood, manuka honey, wine and more. It not onmy highligjted good buy she gave an incredible job teaching us about the local area and culture. Although it was a foodie tour, it wasn't too much and was just perfect. She was so warm and friendly and being frim the stated she was easy to understand. I would tell anyone to be sure to book this tour or any tour she .ca. provide that dors your desires. Awesome day!!
TOUR GUIDE RESPONSE: Hey Folks! What a lovely day we had! My privilege and pleasure to share our wonderful region and a ‘taste’ of our culinary culture in the Bay ofPlenty. “Y’all come back now, ye hear!”— and we do some more exploring together��
Barb HoffmanUnited States
Susanna is extremely outgoing and passionate individual. Quite knowledgeable about the region and Maori culture.
TOUR GUIDE RESPONSE: Kia Ora Barb & Lee, it was lovely taking you around this special part of Aotearoa/ New Zealand. Safe travel and Ka kite ano! Susanna
Christine W.United States
Susanna was extremely flexible--first customizing a long day tour so we could see both Hobbiton and the thermal areas. When our ship was delayed, she completely reworked our day to make the best of it--thanks so much, Susanna! The cruise ship excursions were all completely cancelled--so glad we booked this private tour for our group. She is a spectacular tour guide--book her and you won't regret it.
TOUR GUIDE RESPONSE: Hi Christine, thanks for excellent and helpful feedback on both accounts. It was such a challenging day and your willingness to make the best of the squeezed time frame was much appreciated. I would love to show you more if this beautiful place if you & yours come this way again. Mahalo & Arohanui, (Maori for ‘blessings to y’all’) Susanna
Jo Anne VaughnUnited States
We had an amazing tour. Since we were a small group and got off the ship early, we were able to see so much! Susanna showed us wonderful sights. The national park was very interesting. The visit to the village was most informative. We would use her again any time!
TOUR GUIDE RESPONSE: Kia Ora Joanne , Thanks for your feedback and many thanks for getting the small group together. I loved sharing this special part of the world with all of you. Be sure to get in touch if you or yours come this way again��Happy holidays ��. Arohanui, Susanna