Malou Crauser DaxLuxembourg
Susanna was just great, we saw the kiwi, bird and fruit, she drove us to hells gate which was a big experience and the tour was just great.All our requests were more than fullfilled, I highly recommend Susanna as "The Guide" , thank you so much
TOUR GUIDE RESPONSE: Kia Ora Malou& Grom, I so enjoyed your company and our visits to Rainbow Springs and Hell’s Gate. The itinerary was perfect as was the weather! Safe travels and hopes that our paths will cross again in Luxembourg or elsewhere on our wonderful planet. Arohanui (blessings in Maori) , Susanna
Janie BowersUnited States
Susanna was a super tour guide. The trip as well planned out and specific to our group's needs. We were off the tourist path and had a delicious lunch at a local spot. We all enjoyed the natural wonders of New Zealand and also our trip to a kiwi farm. Highly recommend Susanna!
TOUR GUIDE RESPONSE: Kia Ora Janie, I, too, enjoyed the day spent with you all. I love taking folks "off the eaten track" and being able to provide a unique and specialised experience. Thanks for the feedback and recommendation. Nga mini, Susanna
Charles ParkeUnited States
Susanna was a great hit with my group of 6 retired people. She related to us very well and everyone enjoyed her company. She has a lot of knowledge of the area and has an excellent way of presenting information most likely to due to he many years teaching. We all really like her. She was the best of our six different tour guides on our trip. Her PA(public address system) in her van was great and even people in the 3rd seat would hear her even when driving. We felt a bond with her.
TOUR GUIDE RESPONSE: Thanks for the feedback on the audio (pardon the pun!). Our little system is great for the tour guides as well as it saves our voices and helps us be confident that we are effectively communicating with guests. Thanks to your feedback, TBL has asked about our system. I will happily pass on the details to them when I get a day off and a chance to obtain the specs from our local car audio guy. Cheers, Susanna
Robert DowellUnited States
Susanna was amazing! Our taste of plenty tour included many local products like kiwi, avocado, seafood, manuka honey, wine and more. It not onmy highligjted good buy she gave an incredible job teaching us about the local area and culture. Although it was a foodie tour, it wasn't too much and was just perfect. She was so warm and friendly and being frim the stated she was easy to understand. I would tell anyone to be sure to book this tour or any tour she .ca. provide that dors your desires. Awesome day!!
TOUR GUIDE RESPONSE: Hey Folks! What a lovely day we had! My privilege and pleasure to share our wonderful region and a ‘taste’ of our culinary culture in the Bay ofPlenty. “Y’all come back now, ye hear!”— and we do some more exploring together��
Barb HoffmanUnited States
Susanna is extremely outgoing and passionate individual. Quite knowledgeable about the region and Maori culture.
TOUR GUIDE RESPONSE: Kia Ora Barb & Lee, it was lovely taking you around this special part of Aotearoa/ New Zealand. Safe travel and Ka kite ano! Susanna
Christine WegerUnited States
Susanna was extremely flexible--first customizing a long day tour so we could see both Hobbiton and the thermal areas. When our ship was delayed, she completely reworked our day to make the best of it--thanks so much, Susanna! The cruise ship excursions were all completely cancelled--so glad we booked this private tour for our group. She is a spectacular tour guide--book her and you won't regret it.
TOUR GUIDE RESPONSE: Hi Christine, thanks for excellent and helpful feedback on both accounts. It was such a challenging day and your willingness to make the best of the squeezed time frame was much appreciated. I would love to show you more if this beautiful place if you & yours come this way again. Mahalo & Arohanui, (Maori for ‘blessings to y’all’) Susanna
Jo Anne VaughnUnited States
We had an amazing tour. Since we were a small group and got off the ship early, we were able to see so much! Susanna showed us wonderful sights. The national park was very interesting. The visit to the village was most informative. We would use her again any time!
TOUR GUIDE RESPONSE: Kia Ora Joanne , Thanks for your feedback and many thanks for getting the small group together. I loved sharing this special part of the world with all of you. Be sure to get in touch if you or yours come this way again��Happy holidays ��. Arohanui, Susanna