Marlene BankwitzUnited States
Silvia was timely and very kind. She took me to all these places-Zwinger Palace, Resdential castle, Hofkirche church, Semper Opera, Procession of the Princes, Frauenkirche church, Bruehl Balcony, Old Market with Kreuzkirche church, Zittauer Strasse 25, and Langhennersdorf and the Erbgericht. She explained each site and took my pictures. Zittauer Strasse 25 was the site of Jurgen's fire bombed home. Langhennersdorf was where Jurgen and his mother went after the bombing. Wonderful tour. Keith Bankwitz
TOUR GUIDE RESPONSE: Thank you Keith! For me the most moving moment was our meeting with the mayor I arranged, and receiving copies of handwritten records of 17th century about your family! This was my Favoriten "BACK TO THE ROOTS TOUR" EVER!
Sebastian SchmidtUnited States
TOUR GUIDE RESPONSE: Thank you Sebastian! I hope my hint to visit Gorlitz crowned your tour. GORLITZ- still a secret OPEN AIR MUSEUM - will become the new Rothenburg -well known to most Americans!
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
Juli JessenUnited States
Silvia gave us a balanced view of all the factions in Dresden now and historically. Really a fascinating place and she connected it all.
David MiraldiUnited States
Silvia provided us with a wonderful tour of Dresden. Her knowledge of the city and its highlights was much appreciated. Silvia's enthusiasm and kindness left us with a very positive impression of her and her native city.
TOUR GUIDE RESPONSE: Thank you, David! This gives me wings to fly on... Best wishes Silvia
Maybelle VilladolidUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.
Barbara DoigUnited Kingdom
Maja and Silvia delivered an excellent well balanced tour and was very well informed about a wide range of social and cultural issues which we were interested in.
TOUR GUIDE RESPONSE: Thank you for your kind feedback! Lets go on discovering Dresden's beautiful surroundings.I am sorry for the missing information that caused some troubles to find each other.The fact you could not reach me by phone may happen:I spent the evening in a rural area and- alas -difficult place with poor cell ph connection.Or the cell nr was wrong: here again for future tours: +49 177 47 200 30. The best is sending an sms. This arrives always, maybe a bit later. Hope to meet you again! Silvia Troster
John GrowneyUnited States
Sylvia is an excellent tour guide. She is both fun and knowledgeable. She has a great speaking voice and teaches you very well about the city. I highly recommend her and her tour.
Terry L.Long Beach, CA, United States
Silvia was extremely knowledgeable about Dresden. She even had pictures of "before" the bombings of the city as well as reconstruction. She customized the tour for us upon request. Although, the weather left something to be desired, Sylvia showed us the city in different times. She also showed us the best places to get souveniers, the authentic city made porcelain and best restaurants (which we ate at and agreed). You can't go wrong using Silvia in Dresden. Thank you Silvia for a great Tour!!!
TOUR GUIDE RESPONSE: Dear Terry, I am touched by your fine rating and I really hope to meet you again and go on with you discovering the fascinating surroundings. Please send me over your friends and stay in good health, please. With best wishes, Silvia
Donica HalcomUnited States
Silvia worked with me to customize a special Afternoon for our group- it was fantastic!
TOUR GUIDE RESPONSE: And thank you again! Love Silvia
Suzanne HallUnited States
We really enjoyed our time with Silvia. The tour was very informative and we loved Dresden!
TOUR GUIDE RESPONSE: Thank you Su! It was a great pleasure for me to guide you, your husband and your 3 great children. Lots of love, Silvia
David SimonUnited Kingdom
This was everything we had hoped for - really informative but also flexible, so that it could be tailor-made for our small group. We had some stimulating discussions about history and the arts and Silvia gave us some very helpful local suggestions and hints about travel. The whole thing was first class.
TOUR GUIDE RESPONSE: Thank you David, I hope your Meissen day was successful with my suggestions as well as my hints concerning our fabulous Art Gallery with the exhibited two Raphaels. I remember you with pleasure - let us continue discovering Saxony in summer... Love Silvia
Michael D.United States
I had been on a tour with Silvia in the past but this time it was very disappointing. While we did see all the sites that were outlined in the tour overview, we felt very rushed and our tour was cut short after 2 hours and 10 minutes. Also, I felt we were "pressured" on things like the opera, the concert at the Fraunkirche, and a specific restaurant. I would have much more enjoyed hearing about the history. I think we could have accomplished the same with a map and a guide book. Not worth the $$$.
TOUR GUIDE RESPONSE: Yes the tour ended at 17.15 which I told at the beginning. Dresden is a high culture and music city. The client got all the information about famous Semper Opera and Frauenkirche with insight pictures what I do with all my guests. The guests wanted me to organise a traditional restaurant. Problematic because on Sat. everything is booked out. They disliked the only free table and argued 15 min. with the staff. I assure that I offered a high quality tour as to all my guests
TOURSBYLOCALS RESPONSE: We are sorry that this tour did not live up to your expectations. We have issued a partial credit for the shortened tour.
James MaloneyUnited States
In addition to being knowledgeable and informative, Silvia was very interested to hear our questions and to answer them completely. She also was kind enough to make some suggestions about where we might buy some gifts. We loved our time with her--and for 2 people who were visiting Dresden for the first time, she was the ideal guide. Thank you for helping make our visit to Dresden so memorable.
TOUR GUIDE RESPONSE: Thank you James! It was a great pleasure to be your guide. Let me tell you how much I would like to show you Dresden's beautiful surrounding, hiking in "Saxon Switzerland", enjoying a boat trip on a nostalgic paddle steamer... Greetings and blessings Silvia Troester