Diane DuncanUnited States
Susana was fabulous! She assisted us with transportation details (booked train and bus). This cannot be underestimated as navigating the rail/bus system in a froreign country proved difficult for us. The tour itself was informative, lively and interesting! She was consummately professional and boy did she know her stuff! She got us into a great restaurant with no reservation so we would have time to sample the local delicacies and we were able to see so much in so little time! A great day! TY!
George S.Boca Raton, FL, United States
Susan was fantastic. Her knowledge of history, her sense of humor, her ability to go with the flow and tailor the tour to our requirements were terrific. It's like we stepped back in history and were reliving the development of Segovia. I would definitely give Susan 5 plus stars for an excellent job. Her knowledge of Spanish history is unsurpassed!!!
TOUR GUIDE RESPONSE: Dear George, I finally get a minute to thank you for your nice words. It's really pleasing to know that you had a great experience. Not less than what you deserve. I'll keep an eye on your news!
Steven MenakerUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.
Virginia WalkerUnited States
As good as we could have hoped for. Very we'll organized, and knowledgeable leaving us with the certainty that we had had as good a Segovia experience as possible. Susana is a delight to spend the day with and we loved the Segovia day we spent with her. We highly recommend her.
Suzanna was a wonderful guide with really fluent English. For this our second tour with suzanna. It was comleetly customised to our needs. She organiseda private coach hire to pick us up at our hotel and return journey to our door aswell. It all worked out perfect. She told us so much information on our way to Segovia. It was so worth having her. Highly reccomended. By all 15 of us
TOUR GUIDE RESPONSE: Dear Mandy. Thank you very much again for your kindness and your nice words. It really helps to go on and keep enjoying this wonderful job of mine. We really had a good time in Segovia! And we topped it with the traditional meal downtown. That wine...! It was perfect! Say hello to the others
Susana opened our eyes to the real beauty of Segovia. She led us through the quaint streets and plazas as well the Aqueduct, the Castle and the Churches while expertly explaining the history and culture of Spain in relation to Segovia. We really enjoyed the tour despite the rain. Susana is the best!God bless you.
Barry SnyderUnited States
Susana was a joy....a very big personality who is extraordinarily knowledgeable and willing to adapt to our interests and time table. We would highly suggest her service to our friends and rate her a 5. Barry and Louise
TOUR GUIDE RESPONSE: Barry, it was also a great joy for me to be your guide through the places I so much love, and also sharing your experiences. I wish you well.