Frank CastilloChannahon, IL, United States
Marta did a fantastic job. We both felt at home and very comfortable asking for requests and adjusting the tour as needed. When we wanted to stop for lunch Marta took is to a nice quaint place where the locals eat. The mining tour went a bit long but Marta was never concerned about time and that we had gone about an hour over due to the fact we wanted to shop a bit after the tour. We would definitely look forward to coming back and seeing Marta again.
TOUR GUIDE RESPONSE: Dear Kimberley and Frank ! Thank you for 5 stats. I was a pleasure to be your guide. I hope to see you again. I hope stripped flint let you remember about Krakow. best regards, Marta
William SklarToronto, ON, Canada
Marta was very skilled in booking our site visits and ensuring we arrived on time
TOUR GUIDE RESPONSE: Dear William ! Thank you for 5 stars. It was a pleasure for me to be your guide. best regards, marta
Sarah EvettsUnited Kingdom
We were a party of 8 and had a fantastic day with Marta, she was very informative, friendly and looked after us extremely well thoroughly recommend her
TOUR GUIDE RESPONSE: Dear Sarah ! I was a pleasure for me to be your guide. Sorry about the weather. I hope to see you again. Thank you for 5 stars. best regards, Marta
Christopher GoforthUnited States
Marta was delightful and a wealth of knowledge about Polish culture. Once at the sites, the Auschwitz-Birkenau and the Wieliczka Salt Mine tours were provided by official Auschwitz-Birkenau and Wieliczka Salt Mine tour guides, but Marta did all of the arranging and aligned expectations perfectly. Her pick-ups and drop-offs were precise and very clear. I recommend both this tour and Marta highly.
TOUR GUIDE RESPONSE: Dear Christopher ! Thank you for 5 stars. It was a pleasure to be your guide. I hope you will visit Krakow again. Best regards, Marta
Helen MoraUnited Kingdom
TOUR GUIDE RESPONSE: Dear Helen ! Thank you for 5 starts. It was a pleasure to be your guide. I hope to see you again. Best regards, Marta
Martin WheelerIsle of Man
Marta was so informative on our 3 visits we felt a one to one experience is more informative than a group tour, Marta got us right at the entrances,whereas others had to walk from car park, We had a real good chat with Marta and she is so lovely we recommend her as best guide ever and believe me I've travelled. So if you book a tour employ Marta in advance and pay in comfort at home,then when your on your trip it's only entrance and a well deserved tip left,her knowledge was amazing and she speaks english
TOUR GUIDE RESPONSE: Dear Martin ! Thank you very much for 5 stars. It was a pleasure for me to be your guide. I hope you will visit Krakow again. Best regards, Marta
David BakerOak Park, ILLINOIS, United States
Marta was invaluable in getting me in and out of Auschwitz/Birkenau and the salt mines, and provided a wealth of information and background to me on the road trip between sites. She is very friendly and knows her way around the queues at each site, and was always there waiting for me when I was ready to leave. I would highly recommend her to friends for future travel, and would tour with her again.
TOUR GUIDE RESPONSE: Dear David ! Thank you for 5 stars. It was a pleasure for me to spend one day with you. I hope you will visit Poland again. How was you trip to Zakopane. Best regards, Marta
Ronald WhitneyUnited States
We spent the entire day with Marta. On the way to Auschwitz she pointed out sights, discussed history and current events, was friendly and knowledgeable. At Auschwitz she escorted us past lines, gave suggestions what to look for, and made all the arrangements. For lunch she took us to a local restaurant you could never find on your own. At the Salt Mines she again made the arrangements and got us on a tour leaving immediately. It was a wonderful day and she made it easy and interesting.
TOUR GUIDE RESPONSE: Dear Ronald ! Thank you for 5 stars. It was a pleasure for me to spend the day with you. I hope you will visit poland again. Best regards, Marta
Tony MorrisUnited Kingdom
Frances GeorgeUnited Kingdom
A heart wrenching day made as comfortable as possible by Marta who waited patiently while we visited the sites. Every none Jew should visit Auchwitz and Birkenau - if you're Jewish - I wouldn't presume to comment except to say "it's hard". We had a private guide round the Salt Mines which worked very well for us.
Andrew KennedyUnited Kingdom
Excellent guide. Picked us up from the hotel and dropped us where we wanted after the trip. Knowledgeable about the area and made suggestions about where else we could visit. Visiting 2 places in one day was quite tiring but everyone in our party enjoyed it.
TOUR GUIDE RESPONSE: Dear Andrew ! It was a pleasure to be your guide. I hope you will visit Krakow Poland again. Best regards, Marta
Carl CromeFrilsham, BERKSHIRE, United Kingdom
It was a very good tour and very extensive highly recommended
TOUR GUIDE RESPONSE: Dear Carl ! Please send greetings to all of your friend. It was a pleasure for me. Best regards, Marta
Teri HamiltonUnited States
Highly recommend Marta as private guide. I enjoyed Salt Mine, but husband would have preferred shorter duration. This is out of Marta's control.
Chad DietrichUnited States
As stated in PREVIOUS reviews Marta did NOT meet us but her husband. He was on time and friendly. Basically our tour was a driver for the day as he didnt really speak the entire 8.5 hours of our tour. He answered questions, but did not offer or add anything to our tour more than a taxi would have. I am certain Marta would have been able to offer more, but I think the languange barrier was an issue. Disappointed with Tourbylocals as we booked Marta and got Chester.
TOUR GUIDE RESPONSE: Dear Chad ! I'm sorry that you are disappointed. Sometime I have to spend time with my children. Very often I feel like a taxi driver during Salt Mine and Auschwitz tour (people use local guides ). You went to the Salt Mine in the morning and Auschwitz in the afternoon because Auschwitz guide was not available in the morning. I want to say sorry again and if you will be back in Krakow I would like to offer you free city tour or maybe some of you friend or family and they can pay you. Best regards Marta
Ester BaldovinoUnited States
Marta was not our guide. She sent her husband, but he speaks very little English and could not answer or explain when we asked questions. He was just a driver, a fast driver who scared us with his driving. He almost hit a car when he turned left at one of the roads. He didn't tell us it would be a long, non-stop tour with no break for even a quick lunch. However, our tour guides at the Salt Mine and in Auschwitz-Birkenau are excellent; speak very good English and knowledgeable. If not for them, rating is2
TOUR GUIDE RESPONSE: Dear Ester ! I'm sorry that you are discontent but your hotel is new hotel my husband could not find you so you were late for 9 AM tour in the Salt Mine. You almost miss the tour. this is he was driving like this. Will you be more happy to wait for a tour 1 hour I don't think. He asked you if you want to eat in Halit restaurant in the salt Mine.You didn't want. You were 45 minute in Auschwitz and you have free time this was second option when you can have a lunch.You want to join the group tour and pay
TOURSBYLOCALS RESPONSE: We've reminded Marta about our substitution policy and it has been addressed. We're sorry that you didn't realize the driving time, but the tour description is very clear that it is a 2.5 hour drive.
Jeff BogdanUnited States
Wonderful couple, Marta and Chester, very,very highly recommended
Ryan BrasnoUnited States
TOUR GUIDE RESPONSE: Dear Ryan ! Thank you . I hope you will visit Poland again. Best regards
Marta's husband escorted us on our Auschwitz & Salt Mine tour and was a delightful companion for the day. He efficiently got us through a long day, even organising a welcoming and pleasant lunch spot. We particularly appreciated organising a private personal guide at Auschwitz who was outstanding and made the experience all the more enjoyable and meaningful given Auschwitz-Birkenau is incredibly busy and crowded with tourists.
TOURSBYLOCALS RESPONSE: In the unusual case where a guide can't personally deliver a tour, the traveler is notified in advance and given the opportunity to cancel or accept the substitute.
TOUR GUIDE RESPONSE: Dear Alex ! Thank you again maybe it will be your wedding. Best regards, Marta
Brian SudyUnited States
Marta was an outstanding guide. She is fun to be around, her English is excellent, and she is very helpful.
My friends,my wife & I had a wonderful tour due mainly 2 our tour guide Marta's skill & knowledge, She changed our 3 day schedule to fit in with weather and the "Walking of the Living"which effected the best day for us to visit Auschwitz/Birkenau.Marta's ability to pass on the information for all the Churches,Synagogues,places of interest is second to none.Marta quickly became a friend and she fitted in as if we had known her all our lives.We have no hesitation in recommending her 2 future clients.Peter K
Gaye MackieNew Zealand
Marta's husband took us on this tour. He gave us an excellent commentary and answered any questions we had very well. I was not really looking forward to the concentration camp experience, but the personal guide we had was brilliant. He was warm, but factual and led us through the camp in a very professional way. He did not allow us to linger too long at some displays, but moved us on through the camp. We were pleased that there was just the five of us with the guide who had excellent English.
TOURSBYLOCALS RESPONSE: Marta and her husband work together - Marta's tours in Dachau use a specialized Dachau guide employed by the memorial.
Bill ONanUnited States
TOUR GUIDE RESPONSE: Dear Bill ! I was a pleasure for me and my husband to be your guide. Thank you for 5 stars. Best regards, Marta